Stirlings

I feel that my father gets the best possible care at Stirlings, the staff are always smiling and helpful. They treat everyone with dignity and respect.

The home is always clean and tidy and communication between them and the family is excellent.

The food that is served is always nutritious, looks appetising and there is always a good variety.

My father settled into Stirlings in Summer 2014 and chose an upstairs room, with a view across the gardens to the trees. He took some time to adjust to his new surroundings, having lost his wife some months before, but the care staff took endless trouble to make the transition a smooth one. Since he has lived here (despite having a stroke in 2014) the attention to his care needs has been excellent and the arrival of the new manager recently has made a huge difference to both his morale and that of the staff.

The manager and staff work really hard to ensure residents are well cared for and comfortable.
Today a "summer" strawberry tea was sumptuous and the staff worked really hard. Shame the weather didn't oblige.

Everybody is always welcoming and helpful on every visit. I have complete confidence in the staff and know my mother is well cared for.

In my opinion, I find Stirlings care home satisfactory, however, I find the chiropodist disappointing.

The care home is very well run, some small negligence in housekeeping (dusting, sweeping) The staff are well trained and very willing to make life very comfortable and they give dignity to the residents. Also, there is good support for the wider family which was very reassuring.

Since the manager's appointment a year ago, things at Stirlings have become really efficient and palpably happy. She is readily available, carers seem committed and cheerful and there are plenty of staff around (I visit my mother almost every day). Residents tell me how much they appreciate Stirlings and one sees many examples of devoted care towards all kinds of conditions - to the confused, the compos mentis, physically helpless, frustrated - you name it and they respond kindly and effectively. I was particularly impressed by their brilliantly organised Christmas: the manager actually came to work on Christmas Day, even though she had a child at home. We are very impressed by her exemplary Amenities Committee: it welcomes ideas from all and keeps us well informed. Her attention to the upkeep and improvement of the premises is detailed, supported by her own find-raising and inspirational. Meals and activities are plentiful and very well managed. I can find no fault. As a Serving Sister in the Order of St John, I couldn't be happier with the OSJCT here at Stirlings.

All staff took the time to get to know Dad and understand his daily likes and dislikes. He was always happy and treated with the utmost dignity for those reasons I would recommend Stirlings to anyone considering care for a loved one.

Stirlings is an extremely friendly place. It feels like being at home rather than in care.
Clean, lovely staff and residents. Great food, garden and room.

My mother has only recently moved in to stay at the home. She has been welcomed by staff and other residents extremely well. It's great to see her smiling every time we visit and the activities are very good. Even a trip out ice skating, excellent.

My Mother in Law spent a week in Stirlings to decide if she would like to move there after a second stroke left her needing round the clock care, (Well-meaning friends told her that she would go downhill if she went into a care home) despite this she agreed to go for a week to experience being there and to make up her own mind, by Tuesday she loved it, by Friday she didn't want to come home, she wanted for nothing and was looked after with much care by the staff as were we. What was so reassuring was that in the background we saw how well and lovingly looked after were the residents with more advanced states of illness that had robbed them of their independence and so was assured that she too would be looked after with the same care. While there her quality of life improved 10 fold by the activities every morning and afternoon. Sadly she has now passed away but was so looking forward to moving in knowing this would be the start of another great and wonderful journey in her life.

My Mother-in-Law was very well looked after, she has said there was a good selection of food. She said that she slept the best has in a long time due to feeling safe and secure. She even pressed the bell, something she is reluctant to do at home. The entertainment was extremely good, she most enjoyed the music and quiz. She did not worry about her medication at all, as it was brought to her when she needed it. First class stay, can't wait to go back.

I visit a friend weekly, and my mother was also a resident for 18 months to 2014, as well as several family friends. The care has been consistently excellent throughout that time, the staff dedicated, friendly, approachable and highly professional in the pride they evidently take in their work, and the genuine concern for the wellbeing of their charges. I was immediately struck by the friendly atmosphere and the sense of bustle and purpose, with many stimulating activities being laid on for the residents. Stirlings would be my first choice for any family member including myself should the need arise.

I honestly cannot think of a way Stirlings could improve (I have tried!)

Cannot fault in care of residents have visited various friends over many years. Over all care state of actual home has improved greatly in aspects has improved over past 3-4 years. (Have brother-in-law in another place) Both homes are to me run in an excellent way. I certainly would recommend Stirlings to anyone "in need" and if my husband or myself find ourselves in position of care, I hope there would be vacancies available more so in Wantage due to visiting/traveling. Well done.

I like all the staff who were very good, I had a nice room and enjoyed the activities on offer. There was always a choice of food and it was appetising.

Staff were incredibly helpful and reassuring making us all feel very welcome. Mum was well cared for and found a friend very quickly which helped her settle in and find her way around. She enjoyed the arranged activities and found all the staff kind and friendly.

I have experienced a very good stay. The staff are very friendly and helpful.

My husband and I met a lady for the review which was conducted in a professional way, but with humour which I found reassuring being able to talk in a friendly way. We are assured that my mother-in-law is well looked after in a caring and compassionate way which is a huge weight of our shoulders.

Stirlings is a happy and caring home. The rooms are comfortable although an en-suite would be a welcome addition. The staff are friendly, helpful and caring and I like the fact that they are regular staff and not unknown agency staff. The staff get to know their residents and build up a good relationship with them. The grounds are pleasant to sit in. Visitors are welcomed. There are a variety of activities to join in if you want to. I am happy that residents are treated with dignity and their lives made as comfortable as possible.

I have been treated very well. After being unable to look after myself at home I had to leave and go to a care home. The move was very worrying to me, however from the moment I arrived I was made to feel very welcome and made a part of a bigger family. All the staff have been fantastic. They help me with everything and I would like to thank them all very much.