Chilterns Court Care Centre

The team at Chilterns Court went above and beyond to help us celebrate Dads 80th birthday. We can't thank you enough.

Thankyou

Chilterns Court is a home where I know my brother is safe and well cared.

Would like an alarm on my dad incase he falls.

Chilterns Court is warm and welcoming from the moment you arrive. The staff are kind and friendly and the nursing staff are competent. An in-house physiotherapy service would have been good, especially as it is so expensive there.

We are grateful for the care that he receives. Thank you.

The team have 100% of the family's back.

Everyone is incredible friendly, kind, warm and welcoming. From my introduction to my uncles arrival everything has been easy, and well handled. I give the service 5 star. Incredible people.

My father moved to Chilterns Court following a fall (femur head fracture) and hospital stay in February, initially for respite care. The whole team have been brilliant with him, from making sure he has help and support in all daily tasks (due to limited mobility), encouraging him (and wheeling him out) to take part in activities and have his meals in the dining area. Whilst I try to visit several times a week, their communication is also excellent, they ring whenever they need to discuss his health or care. Having him so well looked after by a kind, caring and empathetic team is a huge weight off my mind - knowing he's safe and in safe hands.

I am pleased we chose this care home he is happy and well cared for.

My wife Erica was admitted with advanced Alzheimer's. We had reveiwed 5 other care homes and Chilterns Court came out top. There was an immediate atmosphere of caring and compassion. She has been looked after with care and settled in very quickly. We had concerns that she would want to come home but this never surfaced. The staff, without fail, have performed their duties well. Our concerns that she was spending too much time in a wheelchair were addressed and a programme of repositioning started to avoid bed sores.

Warm welcome. Nice room, friendly staff, good food. Happy to recommend to others.

The staff are very good & have lots of patience with Graham who has various moods. My only critique is lack of entertainment as Graham loves music. I hope when the new entertainment person starts work there will be more things for him to do. I am pleased the staff always phone me if anything has happened to him such as falls or he is unhappy.

A superb care home, one where real love & care is shown to the individual residents. My mother came to Chilterns Court 2/3 years ago, and I feel the staff truly care for her. It's a testament that in general there is low staff turnover an dthe food and personal care is very good. The only area that is more tricky at times is the activities provision, but they are addressing that. My mother is very happy there.

We are delighted with the care given at Chilterns Court Care Centre. The atmosphere is so friendly and the staff are really kind. At present the activities are not always 'on'.

Staff are great, but some need to work with others, and some need more training. Most of the carers do not know what's in the food, and also menu goes walkabout.

Visited my close lifelong friend Tony at Chiltern Court today, and as always, I was delighted by how caring and attentive everyone is. Lunch was excellent - the beef stew smelled amazing and tasted delicious, accompanied by fruity Eastern couscous, followed by a lovely cheesecake . I was also invited for coffee with delicious chocolate cookies, which was a real treat. I enjoyed the visit immensely and was very happy to see such an excellent standard in every aspect. Keep the excellent job

In general I found all the staff attentive, caring and are understanding of his needs and if a request is not possible the majority of the staff will try to explain why. It is frustrating for him when the activities are changed at the last minute which seems to happen quite a lot so it is hard to encourage him to go to the lounge & when events are not as advertised it is good that access to medical aid is excellent.

The care my dad receives is very good and the care staff are excellent. Nothing seems to be too much trouble, and they are all very helpful. The hairdresser and the chiropodist that tend to my dad are excellent. Both are so kind. I do feel that when the chef is deciding on the menu, it should be suited at times to the elderly palate. Not all of them have their teeth or full set.

I was met at reception with warmth, and the nurse that showed me to my room could not have been more helpful. All the staff, both day and night were kind and attentive. My room was comfortable, as was the bed. I found the food to be adequate, but not very exciting. I attended the occupational therapy which was very well run and kindness shown to all involved.