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Chilterns Court Care Centre

York Road, Henley-on-Thames, Oxfordshire RG9 2DR
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All the staff show kindness and support to my dad, myself and my family.M K(Daughter of Resident/Service User)
Chilterns Court Care Centre, Henley-on-Thames
The warmth and care the staff show is outstanding.Nick G(Son of Resident/Service User)
Chilterns Court Care Centre, Henley-on-Thames
wonderful staff and facilities here. Food is fantastic and the care is truly fantastic.Patricia A(Wife of Resident/Service User)
Chilterns Court Care Centre, Henley-on-Thames

Chilterns Court Care Centre is located close to the centre of bustling Henley-on-Thames, right next to the new Townlands Health Campus.

This modern but homely care centre provides nursing, intermediate, specialist and residential care, with a dedicated and professionally trained team on hand 24-hours a day, seven days a week, Chilterns Court will offer you the support you need when you need it.

Designed for comfort in mind, based on small household...  

Care Provided by Chilterns Court Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,740 - £1,825£1,890 - £1,975
Residential Dementia Care£1,825 - £1,945£2,035 - £2,100
Nursing Care£2,138 - £2,138£2,293 - £2,293
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Chilterns Court Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Joanna Dowejko (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Chilterns Court Care Centre Reviews (114)

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9.5

Chilterns Court Care Centre has a Review Score of 9.5 (9.486) out of 10, based on 38 reviews in the last 2 years. Over all time Chilterns Court Care Centre has 114 reviews.

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Showing 114 reviews matching selected criteria
Review from C M (Sister of Resident) published on 1 February 2017 Submitted via Postal Card
Overall Experience

I am pleased with the home and the care my sister receives. She is always well dressed and clean. The home is very clean, homely and welcoming. All staff appear to be well trained and dedicated to the residents.

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Review from Kathy S (Niece of Resident) published on 26 January 2017 Submitted via Postal Card
Overall Experience

Would just like to say how much we appreciate the care that you gave to my Aunt and it is nice to know she is in a lovely safe place, which gives us peace of mind.

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Review from June H (Resident / Service User) published on 26 January 2017 Submitted via Postal Card
Overall Experience

Perfect.

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Review from Susan N (Niece of Resident) published on 25 January 2017 Submitted via Postal Card
Overall Experience

I found the new home very homely, nice surroundings and warm. Plenty of light and lots of outlooks.

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Review from Susan B (Sister of Resident) published on 23 January 2017 Submitted via Postal Card
Overall Experience

Chilterns Court Care Centre is the very best place you could find for your loved ones. We have been so happy with the care my sister receives. She is very difficult and grumpy with the staff but they are all saints from the management downwards. If I ever need a care home (I'm 70 years old) then I wish to be in Chilterns Court Care Centre.

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Review from Anna M (Daughter of Resident) published on 20 January 2017 Submitted via Postal Card
Overall Experience

My dad has been with Chilterns Court for 6 months. The team are wonderful and they truly care for my dad's happiness and health. He is physically able and joins in with the activities laid on such as day trips - Pantomime/zoo and sessions within the care home. The new facility in Henley is beautiful - so clean, open plan and homely. I have a young family and there are plenty of communal areas for them to play without disturbing other residents and enjoy some quality time with their grandad. I am so pleased we picked Chilterns Court for my dad. I can't recommend it highly enough.

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Review from JJ (Daughter of Resident) published on 20 January 2017 Submitted via Postal Card
Overall Experience
From our very first visit which was not planned, we have been made very welcome at Chilterns Court Care Centre. We have been impressed by the care and professionalism of the staff who have always made time for us, regardless of how busy they are.

We would highly recommend the care and facilities at Chilterns Court Care Centre.

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Review from Y W (Resident / Service User) published on 19 January 2017 Submitted via Postal Card
Overall Experience
It is a really caring home. I didn't want to be here but I know it is the best place for me.

My meals are on time, I am washed and dressed every day and all things are considered if discussed with the staff. I am allowed to do within reason my own thing and the facilities whilst a bit babyish have to cover a wide scope. The trip to the pantomime was excellent and well organised. I thoroughly enjoyed it and I didn't think I would. When the activities are up and running with a few more quizzes it will be fine. Give us more general knowledge quizzes.

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Review from Margaret C (Resident / Service User) published on 19 January 2017 Submitted via Postal Card
Overall Experience

Wonderful place. Staff very good, especially chief nurse, nothing is too much trouble.

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Review from A C (Son of Resident) published on 19 January 2017 Submitted via Postal Card
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Dad very happy.

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Review from F W (Daughter of Resident) published on 17 January 2017 Submitted via Postal Card
Overall Experience

The new care home is beautifully designed and fitted combining practical details and a sense of home from home. My siblings and I are happy with the care our father receives. The staff are dedicated, patient, kind and caring. We are always made to feel very welcome whenever we visit and it is often, it is lovely to witness the way the staff relate to our dad and how he responds to them. He is settled and usually in good spirits which is reassuring to see.

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Review from Anne L (Niece of Resident) published on 17 January 2017 Submitted via Postal Card
Overall Experience

I visited my uncle on the 2nd day he moved and found him happy and settled. His rooms are delightful, warm and welcoming. I found the staff kind and helpful, despite the hard work involved in the move. Thank you.

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Review from C G (Son of Resident) published on 16 January 2017 Submitted via Postal Card
Overall Experience

During a difficult year for myself and my family, Chilterns Court have given my mother all the care and support she could wish for, and have supported the rest of us as well. Thank You.

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Review from Stephen B (Son of Resident) published on 13 January 2017 Submitted via Postal Card
Overall Experience

The facilities are brand new and excellent. This is a very well appointed building and an attractive environment. The care is in units that have a domestic rather than institutional feel. Staff are universally caring and friendly. There is a programme of activities.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Chilterns Court Care Centre.

Meet the Team (4)

Joanna Dowejko
Joanna DowejkoJob Title:Home ManagerJoined: 2013

Joanna Dowejko is the Home Manager at Chilterns Court. She joined the Trust in 2013 and has twelve years’ experience in the care industry. Jonna has completed a Master’s Degree in Nursing and is studying towards her Level 5 Diploma in Health and Social care.

Joanna was inspired to become a nurse by her mother, also a nurse who she looked up to from a young age. Joanna choose this similar path after seeing her mother care for others. She said: “I like to spend as much time as possible with my team and residents. I make sure that all the residents are well cared for and receive first class personal care.”

In her spare time, Joanna likes to read books and try out new recipes when cooking.

Denise Hayes
Denise HayesJob Title:Care LeaderJoined: 2008

Denise Hayes is the Care Leader at Chilterns Court. She joined the Trust in 2008 and has worked in the care industry for thirty years. Denise has two Level 3s in Health and Social Care and Dementia Care.

Denise’s responsibility is to support residents, their families, and colleagues. The most exciting part about Denise’s role is to help residents live their lives to their fullest. Every day is different and brings a new challenge.

Denise’s fondest memories are of the home dressing up for every Christmas, and of working shifts as Mrs Christmas, asking for dolls from the local community for doll therapy, which had a brilliant response from the residents. She also recalls organising lots of fun activities over Dementia Action Week, like a day at the seaside, having a paddling pool to dip feet in, as well ice-creams and a sandpit, which was enjoyed immensely. Denise’s proudest moment was when she was awarded the Chairman’s Commendation for meritorious service.

In Denise’s spare time, she enjoys going on walks and reading.

Linda Wheeler
Linda WheelerJob Title:AdministratorJoined: 2020

Linda Wheeler is the Administrator at Chilterns Court. She joined the Trust in 2020 and has worked in the care industry since then.

Linda’s role varies as her day is never the same. She enjoys regularly learning new tasks and ensures she makes time for the visitors, relatives, residents, and her colleagues. Linda also enjoys building these relationships.

When required, Linda helps in the kitchen, which she really likes to do as she is proud that she can do this alongside her administrator role.

In Linda’s spare time, she likes to cook and spend time with her family.

Catherine Shore
Catherine ShoreJob Title:Activities CoordinatorJoined: 2026

Catherine joined The Orders of St John Care Trust in March this year as an Activities Coordinator. She brings a background in hospitality and a strong passion for care, with a focus on ensuring residents can enjoy activities and events that are meaningful to them.

Catherine is looking forward to bringing her creativity and enthusiasm to the role and is keen to get stuck in.

Outside of work, she enjoys rowing and rugby, and spending time with her dog, Branston—named after the pickle—who also happens to have his own Instagram account.

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