
All the staff show kindness and support to my dad, myself and my family.M K(Daughter of Resident/Service User)

The warmth and care the staff show is outstanding.Nick G(Son of Resident/Service User)

wonderful staff and facilities here. Food is fantastic and the care is truly fantastic.Patricia A(Wife of Resident/Service User)

All the staff show kindness and support to my dad, myself and my family.M K(Daughter of Resident/Service User)

The warmth and care the staff show is outstanding.Nick G(Son of Resident/Service User)

wonderful staff and facilities here. Food is fantastic and the care is truly fantastic.Patricia A(Wife of Resident/Service User)

Chilterns Court Care Centre is located close to the centre of bustling Henley-on-Thames, right next to the new Townlands Health Campus.
This modern but homely care centre provides nursing, intermediate, specialist and residential care, with a dedicated and professionally trained team on hand 24-hours a day, seven days a week, Chilterns Court will offer you the support you need when you need it.
Designed for comfort in mind, based on small household...
Care Provided by Chilterns Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Chilterns Court Care Centre for full pricing details and T&Cs.
Contact Chilterns Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Joanna Dowejko (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Chilterns Court Care Centre Reviews (114)
Chilterns Court Care Centre has a Review Score of 9.5 (9.486) out of 10, based on 38 reviews in the last 2 years.
Over all time Chilterns Court Care Centre has 114 reviews.
I am pleased with the home and the care my sister receives. She is always well dressed and clean. The home is very clean, homely and welcoming. All staff appear to be well trained and dedicated to the residents.
Would just like to say how much we appreciate the care that you gave to my Aunt and it is nice to know she is in a lovely safe place, which gives us peace of mind.
Perfect.
I found the new home very homely, nice surroundings and warm. Plenty of light and lots of outlooks.
Chilterns Court Care Centre is the very best place you could find for your loved ones. We have been so happy with the care my sister receives. She is very difficult and grumpy with the staff but they are all saints from the management downwards. If I ever need a care home (I'm 70 years old) then I wish to be in Chilterns Court Care Centre.
My dad has been with Chilterns Court for 6 months. The team are wonderful and they truly care for my dad's happiness and health. He is physically able and joins in with the activities laid on such as day trips - Pantomime/zoo and sessions within the care home. The new facility in Henley is beautiful - so clean, open plan and homely. I have a young family and there are plenty of communal areas for them to play without disturbing other residents and enjoy some quality time with their grandad. I am so pleased we picked Chilterns Court for my dad. I can't recommend it highly enough.
We would highly recommend the care and facilities at Chilterns Court Care Centre.
My meals are on time, I am washed and dressed every day and all things are considered if discussed with the staff. I am allowed to do within reason my own thing and the facilities whilst a bit babyish have to cover a wide scope. The trip to the pantomime was excellent and well organised. I thoroughly enjoyed it and I didn't think I would. When the activities are up and running with a few more quizzes it will be fine. Give us more general knowledge quizzes.
Wonderful place. Staff very good, especially chief nurse, nothing is too much trouble.
Dad very happy.
The new care home is beautifully designed and fitted combining practical details and a sense of home from home. My siblings and I are happy with the care our father receives. The staff are dedicated, patient, kind and caring. We are always made to feel very welcome whenever we visit and it is often, it is lovely to witness the way the staff relate to our dad and how he responds to them. He is settled and usually in good spirits which is reassuring to see.
I visited my uncle on the 2nd day he moved and found him happy and settled. His rooms are delightful, warm and welcoming. I found the staff kind and helpful, despite the hard work involved in the move. Thank you.
During a difficult year for myself and my family, Chilterns Court have given my mother all the care and support she could wish for, and have supported the rest of us as well. Thank You.
The facilities are brand new and excellent. This is a very well appointed building and an attractive environment. The care is in units that have a domestic rather than institutional feel. Staff are universally caring and friendly. There is a programme of activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chilterns Court Care Centre.
There are no upcoming events for Chilterns Court Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Chilterns Court Care Centre.
Meet the Team (4)

Joanna Dowejko is the Home Manager at Chilterns Court. She joined the Trust in 2013 and has twelve years’ experience in the care industry. Jonna has completed a Master’s Degree in Nursing and is studying towards her Level 5 Diploma in Health and Social care.
Joanna was inspired to become a nurse by her mother, also a nurse who she looked up to from a young age. Joanna choose this similar path after seeing her mother care for others. She said: “I like to spend as much time as possible with my team and residents. I make sure that all the residents are well cared for and receive first class personal care.”
In her spare time, Joanna likes to read books and try out new recipes when cooking.

Denise Hayes is the Care Leader at Chilterns Court. She joined the Trust in 2008 and has worked in the care industry for thirty years. Denise has two Level 3s in Health and Social Care and Dementia Care.
Denise’s responsibility is to support residents, their families, and colleagues. The most exciting part about Denise’s role is to help residents live their lives to their fullest. Every day is different and brings a new challenge.
Denise’s fondest memories are of the home dressing up for every Christmas, and of working shifts as Mrs Christmas, asking for dolls from the local community for doll therapy, which had a brilliant response from the residents. She also recalls organising lots of fun activities over Dementia Action Week, like a day at the seaside, having a paddling pool to dip feet in, as well ice-creams and a sandpit, which was enjoyed immensely. Denise’s proudest moment was when she was awarded the Chairman’s Commendation for meritorious service.
In Denise’s spare time, she enjoys going on walks and reading.

Linda Wheeler is the Administrator at Chilterns Court. She joined the Trust in 2020 and has worked in the care industry since then.
Linda’s role varies as her day is never the same. She enjoys regularly learning new tasks and ensures she makes time for the visitors, relatives, residents, and her colleagues. Linda also enjoys building these relationships.
When required, Linda helps in the kitchen, which she really likes to do as she is proud that she can do this alongside her administrator role.
In Linda’s spare time, she likes to cook and spend time with her family.

Catherine joined The Orders of St John Care Trust in March this year as an Activities Coordinator. She brings a background in hospitality and a strong passion for care, with a focus on ensuring residents can enjoy activities and events that are meaningful to them.
Catherine is looking forward to bringing her creativity and enthusiasm to the role and is keen to get stuck in.
Outside of work, she enjoys rowing and rugby, and spending time with her dog, Branston—named after the pickle—who also happens to have his own Instagram account.
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