
All the staff show kindness and support to my dad, myself and my family.M K(Daughter of Resident/Service User)

The warmth and care the staff show is outstanding.Nick G(Son of Resident/Service User)

wonderful staff and facilities here. Food is fantastic and the care is truly fantastic.Patricia A(Wife of Resident/Service User)

All the staff show kindness and support to my dad, myself and my family.M K(Daughter of Resident/Service User)

The warmth and care the staff show is outstanding.Nick G(Son of Resident/Service User)

wonderful staff and facilities here. Food is fantastic and the care is truly fantastic.Patricia A(Wife of Resident/Service User)

Chilterns Court Care Centre is located close to the centre of bustling Henley-on-Thames, right next to the new Townlands Health Campus.
This modern but homely care centre provides nursing, intermediate, specialist and residential care, with a dedicated and professionally trained team on hand 24-hours a day, seven days a week, Chilterns Court will offer you the support you need when you need it.
Designed for comfort in mind, based on small household...
Care Provided by Chilterns Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Chilterns Court Care Centre for full pricing details and T&Cs.
Contact Chilterns Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Joanna Dowejko (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Chilterns Court Care Centre Reviews (114)
Chilterns Court Care Centre has a Review Score of 9.5 (9.486) out of 10, based on 38 reviews in the last 2 years.
Over all time Chilterns Court Care Centre has 114 reviews.
The carers were helpful and patient and I could not have wished for better treatment.
I'll always remember the unfailing kindness and cheerfulness of the staff ever willing to provide. My stay at Chilterns Court was a happy one. Thanks to all involved.
My father was at Chilterns Court as an ICB patient for rehabilitation following a major operation. All of the staff were wonderful and he received the best possible care. We were also treated so well every time we visited. It was such a great help to us all and meant that he was able to receive the medical and personal care he needed before being well enough to return home. We cannot thank everyone there enough.
The food is OK. Could be more interesting or one less bland choice more frequently. More fresh veg and salads. Very thoughtful with birthday cake.
Giving gifts at Christmas etc is again a nice gesture. However, a card would do. Gifts must cost and money could go to entertaining or such.
Mum seems to have enjoyed her stay even though her dementia seems to be much worse, as she has forgotten that she was even there. It is so sad but its so clear that she can't be her own for long. She has returned home without a clue on where she's been for the last two weeks and when I try and tell she just calls me a liar. I am so thankful for everything that you and your staff have done for her.
My impression is that Chiltern Court is excellent for people who have plenty of outside support in the way of family and friends who can arrange. appointments and transport for shopping and treatments not provided by the care home, but there are people who have no one to plug these gaps. I am fully aware that providing these extras costs money and as far as I can see the medical care is excellent in a very well planned new building in the centre of Henley. As one resident said to me "Why can't St John's pay their own carers more instead of spending all this money on agency staff?"
My mother spent 15 days at Chilterns Court Care Centre. She was referred to the facility after being discharged from hospital after two falls. The community therapy team referred her. She received excellent support and care by all health care workers and medical professionals. The facility is modern and homely with high standards throughout. There is a lovely garden area where residents can also relax.
The only thing lacking when my mother was in your care was regular physiotherapy as she needed rehab following a dynamic hip screw.
I have great respect for all the carers for the great care and attention I received whilst a patient there. No way can I fault the care home in any way. Excellent rooms and accommodation. That is why I became a volunteer to give something back for what they gave me.
My mother has recently moved into the home. Staff have supported her to settle and feel welcome.
I have been impressed with the respect shown (knocking on door, giving choice).
I attended a wonderful garden party - everyone had a great time.
Thank you.
I can't thank the staff enough, they are brilliant.
I was treated so kindly and efficiently by everyone I came into contact with. In fact, I have never been so happy in the long list of hospital stays.
I was recommended Chilterns Court through my previous care home where I had been an ill patient for almost a year. In Chilterns, I was cared for by a head carer and nursing staff. I am happy with all the care I received, and my medications provided to me at the correct times. The washing/showering of individuals with non-ability, by some of the night shift carers, lack knowledge. As in my case, regarding how to transfer the patients to shower/toilets, dressing themselves or be hygienically clean, transferred to and from beds/wheelchairs etc, otherwise, most are happy to learn or cooperate. Altogether meals and what goes on is very credible. Cleanliness is excellent and staff are well groomed, always ready to be addressed by their names when asked and to provide water/newspapers etc. I would not hesitate personally to be accommodated here again. Thank you to all of you for making my stay a happy one.
Overall the building is very well presented and clean. Staff have all been very friendly and offered help at all times. My nan has her dinner in her room and plates have been left a long time in her room, and her Sunday roast, she didn't have any potatoes, seemed like it was the end of the food, but overall it's been good and she is very happy.
Excellent. Everything is above excellent.
My wife, who is suffering from Alzheimer's, spent one week at Chilterns Court to give me a break as her 24/7 carer. She was very happy there due to the kindness, understanding and skill of the staff. The place is warm, clean, odour free and because of the superb decor has a real friendly feel. The facilities are second to none especially the restaurant where the food is first class. The rooms are spacious well equipped and have lovely views of the surrounding garden. Residents are free to roam while being secure and monitored. Residents are treated well and with dignity by the cheerful and friendly members of staff. I have visited a number of care homes to find a suitable place and Chilterns Court is by far the best in all respects.
Nothing is perfect but Chiltern Court is close to it. All the staff are considerate and friendly.
My relative is extremely happy to be there.
Thank you to all at Chiltern Court from the whole family.
I can't fault it in any way. I think it has been absolutely marvellous. My brother in law, who died just under three weeks ago, had such good care and attention. I couldn't ask for anything more. All the residents are treated very well.
Our experience is good so far, Dad seems quite content.
My staff here at Chiltern Court was very good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chilterns Court Care Centre.
There are no upcoming events for Chilterns Court Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Chilterns Court Care Centre.
Meet the Team (4)

Joanna Dowejko is the Home Manager at Chilterns Court. She joined the Trust in 2013 and has twelve years’ experience in the care industry. Jonna has completed a Master’s Degree in Nursing and is studying towards her Level 5 Diploma in Health and Social care.
Joanna was inspired to become a nurse by her mother, also a nurse who she looked up to from a young age. Joanna choose this similar path after seeing her mother care for others. She said: “I like to spend as much time as possible with my team and residents. I make sure that all the residents are well cared for and receive first class personal care.”
In her spare time, Joanna likes to read books and try out new recipes when cooking.

Denise Hayes is the Care Leader at Chilterns Court. She joined the Trust in 2008 and has worked in the care industry for thirty years. Denise has two Level 3s in Health and Social Care and Dementia Care.
Denise’s responsibility is to support residents, their families, and colleagues. The most exciting part about Denise’s role is to help residents live their lives to their fullest. Every day is different and brings a new challenge.
Denise’s fondest memories are of the home dressing up for every Christmas, and of working shifts as Mrs Christmas, asking for dolls from the local community for doll therapy, which had a brilliant response from the residents. She also recalls organising lots of fun activities over Dementia Action Week, like a day at the seaside, having a paddling pool to dip feet in, as well ice-creams and a sandpit, which was enjoyed immensely. Denise’s proudest moment was when she was awarded the Chairman’s Commendation for meritorious service.
In Denise’s spare time, she enjoys going on walks and reading.

Linda Wheeler is the Administrator at Chilterns Court. She joined the Trust in 2020 and has worked in the care industry since then.
Linda’s role varies as her day is never the same. She enjoys regularly learning new tasks and ensures she makes time for the visitors, relatives, residents, and her colleagues. Linda also enjoys building these relationships.
When required, Linda helps in the kitchen, which she really likes to do as she is proud that she can do this alongside her administrator role.
In Linda’s spare time, she likes to cook and spend time with her family.

Catherine joined The Orders of St John Care Trust in March this year as an Activities Coordinator. She brings a background in hospitality and a strong passion for care, with a focus on ensuring residents can enjoy activities and events that are meaningful to them.
Catherine is looking forward to bringing her creativity and enthusiasm to the role and is keen to get stuck in.
Outside of work, she enjoys rowing and rugby, and spending time with her dog, Branston—named after the pickle—who also happens to have his own Instagram account.
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