Chilterns Court Care Centre

Outstanding in every way. My father was a resident at Chilterns Court for about 8 weeks following a fall. He was discharged and returned to independent living three days ago. The convalescent care he received was truly excellent. The facilities were superb, but the care that all staff made to encourage and facilitate his return to full mobility was outstanding. I cannot fault any area of his care at Chilterns Court and thank all concerned for their excellent work. Well done.

Sent to Chilterns Court after an accident landed me in hospital with a pubic rami fracture. After a weekend at the hospital spent 5 weeks recuperating at Chilterns Court and it was a very good experience. Lovely environment, pleasant room, especially good to be able to sit out in the garden. Good food and caring staff (often working under some pressure very admirably!). All in all a worthwhile experience and now at home on the road to recovery. Thank you.

Our family are delighted by the care and consideration shown by the team at Chilterns Court. After one month in hospital, my mum had lost muscle mass and a great deal of weight. She had a further diagnosis for us to deal with and the team helped our family, building strength (more than 1 stone in weight gained by mum!). Fantastic team who also welcomed my dad (suffering from vascular dementia and cancer) to spend time with her. Oustanding care home.

Mum is suffering health issues and the care staff are totally on board helping her with diet, pain relief and care to help her heal, she has an amazing team around her.

The carers were helpful and patient and I could not have wished for better treatment.

I'll always remember the unfailing kindness and cheerfulness of the staff ever willing to provide. My stay at Chilterns Court was a happy one. Thanks to all involved.

My father was at Chilterns Court as an ICB patient for rehabilitation following a major operation. All of the staff were wonderful and he received the best possible care. We were also treated so well every time we visited. It was such a great help to us all and meant that he was able to receive the medical and personal care he needed before being well enough to return home. We cannot thank everyone there enough.

Giving gifts at Christmas etc is again a nice gesture. However, a card would do. Gifts must cost and money could go to entertaining or such.

Mum seems to have enjoyed her stay even though her dementia seems to be much worse, as she has forgotten that she was even there. It is so sad but its so clear that she can't be her own for long. She has returned home without a clue on where she's been for the last two weeks and when I try and tell she just calls me a liar. I am so thankful for everything that you and your staff have done for her.

My impression is that Chiltern Court is excellent for people who have plenty of outside support in the way of family and friends who can arrange. appointments and transport for shopping and treatments not provided by the care home, but there are people who have no one to plug these gaps. I am fully aware that providing these extras costs money and as far as I can see the medical care is excellent in a very well planned new building in the centre of Henley. As one resident said to me "Why can't St John's pay their own carers more instead of spending all this money on agency staff?"

My mother spent 15 days at Chilterns Court Care Centre. She was referred to the facility after being discharged from hospital after two falls. The community therapy team referred her. She received excellent support and care by all health care workers and medical professionals. The facility is modern and homely with high standards throughout. There is a lovely garden area where residents can also relax.

The only thing lacking when my mother was in your care was regular physiotherapy as she needed rehab following a dynamic hip screw.

I have great respect for all the carers for the great care and attention I received whilst a patient there. No way can I fault the care home in any way. Excellent rooms and accommodation. That is why I became a volunteer to give something back for what they gave me.

My mother has recently moved into the home. Staff have supported her to settle and feel welcome.

I have been impressed with the respect shown (knocking on door, giving choice).

I attended a wonderful garden party - everyone had a great time.

Thank you.

I can't thank the staff enough, they are brilliant.

I was treated so kindly and efficiently by everyone I came into contact with. In fact, I have never been so happy in the long list of hospital stays.

I was recommended Chilterns Court through my previous care home where I had been an ill patient for almost a year. In Chilterns, I was cared for by a head carer and nursing staff. I am happy with all the care I received, and my medications provided to me at the correct times. The washing/showering of individuals with non-ability, by some of the night shift carers, lack knowledge. As in my case, regarding how to transfer the patients to shower/toilets, dressing themselves or be hygienically clean, transferred to and from beds/wheelchairs etc, otherwise, most are happy to learn or cooperate. Altogether meals and what goes on is very credible. Cleanliness is excellent and staff are well groomed, always ready to be addressed by their names when asked and to provide water/newspapers etc. I would not hesitate personally to be accommodated here again. Thank you to all of you for making my stay a happy one.

Overall the building is very well presented and clean. Staff have all been very friendly and offered help at all times. My nan has her dinner in her room and plates have been left a long time in her room, and her Sunday roast, she didn't have any potatoes, seemed like it was the end of the food, but overall it's been good and she is very happy.

Excellent. Everything is above excellent.

My wife, who is suffering from Alzheimer's, spent one week at Chilterns Court to give me a break as her 24/7 carer. She was very happy there due to the kindness, understanding and skill of the staff. The place is warm, clean, odour free and because of the superb decor has a real friendly feel. The facilities are second to none especially the restaurant where the food is first class. The rooms are spacious well equipped and have lovely views of the surrounding garden. Residents are free to roam while being secure and monitored. Residents are treated well and with dignity by the cheerful and friendly members of staff. I have visited a number of care homes to find a suitable place and Chilterns Court is by far the best in all respects.