Madley Park House

Madley Park, Madley Way, Witney OX28 1AT
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9.6 89 Reviews
  • Madley Park House, Witney
Madley Park House was opened in 2005 and offers residential, early-stage dementia and respite care for up to 60 residents. It is situated in a peaceful location on the outskirts of Witney and is close to local shops and services.

Spacious bedrooms with en suite facilities and comfortable lounges look out onto landscaped gardens whilst amenities within the home include a hair salon and shop.

Activity coordinators ensure that there is a varied programme of events and outings to suit all tastes and residents are encouraged to continue hobbies they have enjoyed during their life, and also try out something new if they so wish.

Strong links with the local community mean that there is always someone new coming into the home to ensure residents get the best of out every day.

The team are on hand 24 hours a day, seven days a week to provide residents with support and encourage them to continue to be as independent as they can be.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1540 – £1595
  • RESPITE Self-Funded Residential Care: £1665 – £1725

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Madley Park House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nicola Rowlands (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors are welcome any time.

Parking

  • There is plenty of parking at the home for visitors.

9.6

Madley Park House has a Review Score of 9.6 (9.589) out of 10, based on 11 reviews in the last 2 years.
Over all time Madley Park House has 89 reviews.

Overall Experience
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Date Published
  • 89
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Reviewer Connection to Madley Park House
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Total of 89, showing 1-20
Review from Ralph D (Son-in-law of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are excellent, howeveer I was disappointed that mid summer the lift was not working for several weeks, this hampered visitors' visits!!
But apart from above Madley Park looks after my mother-in-law very well.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you for your review of our home and describing our team as excellent, that has made our day. We couldn't agree more about the lift, very frustrating. We are pleased to say that the lift is now fully operational and we apologise for any inconvenience this caused over the summer.

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Review from C H (Friend of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience on Tuesday ,meeting the manager was so welcoming. No one knew I was popping by I was treated so kindly taken round straight away even though it was just after lunch the Home smelt nice everyone was friendly. Cleanliness was outstanding . Nothing was too much trouble, staff treated the
residents with care and patience & the few I met ,seemed good fun.
I popped by for a neighbour of mine who's is really finding life rather difficult at 94, I have recommended her to come here.
I'd like to book in myself !
The menu looks amazing lots to choose from and the manager said ,we try and cook whatever the residents would like. If it's not on the menu, we try to cook what they would like so that they feel at home here .
The manager came out to see my friend today as she felt nervous to visit the home .
Amazing , thank you and we've been invited back for lunch to see how we like both it .
Thank you I shall recommend your home because I was so impressed with what I saw. Thank you
Reply from Helen Dearing, On behalf of the team at Madley Park House

We really appreciate your very kind words and 5-star review of our home. The whole team will be so chuffed to read your very detailed description of the care, food, facilities and team you experienced. If there is anything we can do further for your neighbour, please let us know. We look forward to seeing you again soon.

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Review from P G (Partner of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all the staff looking after my partner love and kindness and cleanness always great me with respect the food is very good. From me I would like to thank everyone for the care and puts my mind at ease knowing my partner is being looked after.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you for leaving us a lovely 5-star review, we really appreciate it. We love caring for your partner and getting to know you when you come in. Thank you for your kind words - see you soon.

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Review from A H (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum likes it here, gets on with all the staff. Likes to do the activities good that there back. All staff are caring.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you for your review of Madley Park. We are so thrilled to read that your mum likes living with us and gets on with all the team. We love caring for your mum and it's been great getting to know her family. Please let us know if there is anything else we can do for her.

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Review from M M (Resident) assisted by family/friend published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it here and get on with everybody.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you for your review of our home. We're glad you like it here, we love having you here! You've certainly settled in well, it's great seeing you interact with our team and fellow residents.

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Review from C R (Partner of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very sadly my partner was unwell and passed away on 2nd Jan 2025. He had been at Madley Park for 5½ years. During that time I saw nothing but love, assistance and care of the highest order. The team were very supportive of him and of me in the weeks leading up to his passing. Nothing was too much
trouble and I knew that in the hours I was absent, he would have been looked after with great care. After his passing, three members of the team gave their time to come to his cremation, which was much appreciated. A tree has been planted in the garden for my partner and without asking, it was arranged that an older bench would be refurbished and made to look like new and a most lovely plaque bearing his name with a message was attached to it. The bench is positioned in the garden to make it a nice space for me or anyone else to sit and enjoy the peace.
I have returned to the home since and receive a wonderful, warm, welcome. It is a special place and highly recommended.
Reply from Helen Dearing, On behalf of the team at Madley Park House

We are so sorry for your loss; he was a lovely man and is missed by everyone here at Madley Park. Thank you for leaving us such a lovely, detailed review of our home. Our team will be so thrilled to read how highly you rate our care. The bench looks great in the garden, it's so nice to have something so meaningful to remember him by. You are welcome to visit any time - we look forward to seeing you again soon.

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Review from D D (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is happy at Madley House, she has a comfortable room, and the care she receives is good.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you so much for leaving us a review of Madley Park. We're so glad to read how happy you are with your mum's care. It is a pleasure caring for her.

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Review from Isobel H (Friend of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the home to be a delight to visit, very friendly staff and happy residents.
Lots of activities for Christmas going on. I was made to feel very welcome and offered a cup of tea or coffee.
The decorations in the home were lovely and everyone, residents and staff, were in the Christmas spirit,
making for a lovely atmosphere.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you for leaving us a lovely review of our home. We love Christmas, in fact, all holiday celebrations, and we make it our mission to make the home look as festive as possible for our residents, team members, family and the local community. We are so pleased you like it. We hope to see you again soon.

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Review from L R (Friend of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly staff and lovely environment.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you for leaving us a 5* review, we really appreciate it.

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Review from D J (Son of Resident) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Madley Park House Care Home is a very friendly and caring place to live. The staff are engaging and willing to do whatever is asked of them. Madley Park is a bright and comfortable place for the residents.
Reply from Helen Dearing, On behalf of the team at Madley Park House

We greatly appreciate you taking the time to review our home. Our staff will be thrilled to hear how well you think of them. Thank you so much!

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Review from John H (Son of Resident) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum moved here five months ago, she has been extremely well looked after. The staff are caring and friendly and always on hand to help. The care home manager is lovely, very approachable and has a good relationship with the residents and their families. Daily activities are arranged for everyone
to participate in if they want to.
I've already recommended this home to a friend's mother, who has settled in well.
If you are looking for a lovely, caring home, this is the place to go.
Reply from Helen Dearing, On behalf of the team at Madley Park House

Thank you for your review; we are so thrilled to hear how well your mum has settled in with us. We love having her here, and she interacts well with the staff and residents. Thank you so much for recommending our home - we really appreciate it.

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Review from A H (Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Been in a few homes because of my injured hips. The care and staff are second to none.
Reply from Helen Dearing, Regional Marketing Manager - Central at Madley Park House

Thank you for your review, I'm thrilled to hear that you have settled in well. I will pass on your comments to the team - they will be so pleased. If there is anything further we can do for you, please ask! Many thanks.

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Review from Ieuan M (Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unexpected admission to “care” found Madley a home from home. Care, kindness, friendship are unbelievable. The thought that this is my long-term home is very pleasing, something that coming into care could have been a nightmare.
Reply from Rowen Campbell, on behalf of the team at Madley Park House

Thank you for your kind words and for taking the time to share your experiences of Madley Park. I'm so glad you've found it a home from home, and if there is anything more you need, please just ask a member of our team.

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Review from Carla T (Granddaughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother went to Madley Park on respite and now is a permanent resident. The team at Madley have been nothing but amazing with my 93-year-old grandmother! The care, compassion and kindness shown by the staff is exceptional. The care home manager is such an asset to the home and from the outset
of visiting, she has been there for all our questions and reassurance during such a big change for us all. I cannot thank the team enough for what they continue to do! Thank you!
Reply from Freya Higgs, Marketing Administrator at Madley Park House

Thank you for taking the time to write such a detailed review. I will pass your kind comments on to our team - it really does make a difference to them.

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Review from P L (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 93-year-old mum went in for respite care in November and from the moment we walked in, mum was treated with respect and kindness. Mum is now staying on a permanent basis and is so happy and relaxed. She is a very bright 93-year-old and conveys to me that everyone is so kind and caring, which is
what I witness when visiting regularly. We as a family are also made to feel so welcome.
The manager is one in a million, that lady goes above and beyond to make sure the residents are cared for, have fun and enjoy life. I feel that this ethos radiates to the team and therefore the home has such a lovely feel about it.
We feel so lucky to have been able to get mum into Madley Park House, and cannot say enough about them, just great.
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Review from Susan C (Resident) published on 17 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here I always speak highly of all staff. I came here from hospital having been advised by my consultant not to live alone due to depression and self-neglect. Since coming here four years ago, I have improved greatly. Everyone has been so kind and understanding.
We all enjoy going out
in the minibus and joining in with various activities. I need a wheelchair outside and someone is always helpful with this.
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Review from N K (Regular Volunteer) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and the residents enjoy the singing together. It is a fun experience in a great environment.
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Review from Rebecca L (Granddaughter of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think Madley Park House is a brilliant care home with exceptional staff. They always create a lovely homely environment. As a visitor, I always feel so welcomed and often enjoy a coffee and biscuit with my nan which feels like I am with her at home. I can't thank them enough for all their kindness.
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Review from Jade L (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Madley Park House is a wonderful place for Mum to be. All the lovely staff are so kind, caring and very professional. We always feel welcome there anytime, day or night. Nothing is ever too much trouble for them.
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Review from J L (Daughter of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home! Welcoming, warm, friendly and above all homely! All the staff are always going above and beyond and have all of the resident's best interests at heart. Any queries are quickly dealt with and staff always have the time to chat and help out. I feel very happy with Dad being here,
knowing he is so well looked after and cared for. I would not want him anywhere else! A strong management ensures a very efficient staff team who always ensure that residents and visitors have a very positive experience. Food and drinks I have seen served always look very appetising and they even have a fish and chip van and ice cream van visit to add a bit of variety and different experiences!
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Current Review Score: 9.6 (9.589)

Overview of Review Score

The Review Score of 9.6 (9.589) out of 10 for Madley Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.672 for Madley Park House is calculated as follows: ( (90 Excellents x 5) + (39 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.672
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.917 Points relating to the number of positive Reviews for Madley Park House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (2)

Nicola

Nicola Rowlands

Job Title: Home Manager Joined: 2005

Niki started working for the Trust in 2005. She began as a Senior Care Leader and in 2006, Niki was offered the position of NVQ Assessor within the Leaning and development team. As the role evolved, Niki became a Learning and Development Advisor, delivering training to our teams in Gloucestershire, and eventually went on to lead this team.


In 2017, Niki went back to an operational role as Deputy Manager at The Lakes Care Centre. Following a break, Niki returned to the Trust as a Scheme Manager for Extra Care Housing on a short-term contract. She was delighted to accept a permanent position as the Registered Manager at Madley Park in October 2021.


In her spare, time Niki likes to spend time with her family in the lovely village she lives in. She can often be found in her kitchen cooking enough to feed the street!

Jenna

Jenna Kendall

Job Title: Activity Coordinator Joined: 2025

Jenna joined the Trust in March 2025 as a part-time Activity Coordinator at Madley Park House. She previously worked in midwifery at local hospitals, where she also completed her Care Certificate.


Seeking a new challenge, Jenna was drawn to a role where she could use her transferable skills to make a difference in the lives of others.


Jenna lives locally and has a strong connection with the community. She is looking forward to raising the profile of Madley Park and creating opportunities to bring the wider community into the home.


Outside of work, Jenna enjoys spending time with her family and friends, and has a passion for cooking.

Frequently Asked Questions about Madley Park House

What types of Care is Madley Park House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Madley Park House have?

There are 60 Single Rooms.

What are the Facilities & Services at Madley Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Madley Park House to the centre of Witney?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madley Park House to verify any information. View our terms and conditions. Madley Park House has an Enhanced Service - more info.