Madley Park House

Madley Park, Madley Way, Witney OX28 1AT
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9.6 104 Reviews
  • Madley Park House, Witney
Madley Park House was opened in 2005 and offers residential, early-stage dementia and respite care for up to 60 residents. It is situated in a peaceful location on the outskirts of Witney and is close to local shops and services.

Spacious bedrooms with en suite facilities and comfortable lounges look out onto landscaped gardens whilst amenities within the home include a hair salon and shop.

Activity coordinators ensure that there is a varied programme of events and outings to suit all tastes and residents are encouraged to continue hobbies they have enjoyed during their life, and also try out something new if they so wish.

Strong links with the local community mean that there is always someone new coming into the home to ensure residents get the best of out every day.

The team are on hand 24 hours a day, seven days a week to provide residents with support and encourage them to continue to be as independent as they can be.
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Care Provided by Madley Park House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1655
  • RESPITE Self-Funded Residential Care: £1730 – £1790

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

The price(s) shown are provided by the care home. Contact Madley Park House for full pricing details and T&Cs.

Contact Madley Park House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Madley Park House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Regina Topalli (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors are welcome any time.

Parking

  • There is plenty of parking at the home for visitors.

Madley Park House Reviews (104)

9.6

Madley Park House has a Review Score of 9.6 (9.557) out of 10, based on 24 reviews in the last 2 years.
Over all time Madley Park House has 104 reviews.

Overall Experience
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Reviewer Connection to Madley Park House
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Total of 104, showing 1-20
Review from R T (Daughter-in-law of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with the improvements made here since the change in management. The staff all seem happier and more efficient. A minor point only, a fraction, would be to act upon the request made at the most recent (6 weeks-ish ago) relatives' meeting, to please have signage on each floor of who
the care leader on duty that day is. Often, it is hard to know who to speak to about anything.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for taking the time to share your feedback. We're really pleased to hear that you've noticed positive improvements since the change in management and that the team are coming across as happier and more efficient. We also really appreciate you raising your suggestion about clearer signage for the care leader on duty. That's a very helpful point, and we understand how important it is to know who to speak to. We'll be sure to share this with the management team so it can be reviewed and acted on. Thank you again for your honest and constructive comments.
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Review from K M (Cousin of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day David came here I have felt David's needs have been met. David is well cared for including in activites and is happy in himself. The staff are caring and patient with him.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you so much for your kind words. We're really pleased to hear that from the very beginning David's needs have been well met and that he is happy and settled. It's lovely to know he's enjoying taking part in activities and that you feel he is well cared for. Your comments about our staff being caring and patient mean a great deal to us, and we'll be sure to share your feedback with the team. Thank you for taking the time to leave such a thoughtful review.
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Review from Helen D (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad stayed for rest bite. He was made to feel very welcome. He enjoyed his stay and could not speak highly enough about the staff. The home is clean and tidy and he enjoyed the food. We are very grateful for the kindness shown to him during his stay.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you so much for leaving us such a lovely 5-star review - we are so thrilled to read it. We're delighted to hear that your dad felt so welcome and enjoyed his respite stay at Madley Park. It really means a lot to us that he spoke so highly of the team and enjoyed both the food and his surroundings.
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Review from Gary F (Son of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant enviroment, everywhere clean. Roy feels safe, and I think his overall appearance and well-being have improved. Only 1 slight complaint, on several occasions after breakfast or dinner, he has been forgotten to be moved back to his room, has had to ring me to ring reception to ask for someone
to go and take him back to his room.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for taking the time to share your feedback with us. We're really pleased to hear that your dad feels safe, that you've noticed an improvement in his overall wellbeing, and that you find the environment pleasant and clean - that means a great deal to us. We're also very grateful for your comments, we will address this with the team to ensure better communication and consistency, so this doesn't happen again. Thank you for bringing it to our attention - your feedback helps us to continually improve the care and support we provide.
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Review from K H (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Madley Park for nearly a year & has on the whole settled well.
Despite a few initial teething problems the majority of these have been resolved.
It is reassuring for us know that she is safe and being looked after by a team of amazing carers.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for your review of our home, we are so pleased to read that your mum is settled. It really is a pleasure caring for your mum, she makes us smile every day. If we can be of any further assistance, please do reach out.
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Review from Emmett M (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is clean and today and the staff seem very friendly.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for leaving us a lovely review about our home and team - it's greatly appreciated.
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Review from M G (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been here for nearly 3 years - she is well looked after, and the staff are lovely. Recently, the activities seem more regular, and Mum has joined in more and enjoyed them.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for your lovely feedback. We're delighted to hear that your mum has been well looked after over the past three years and that you've found our colleagues to be kind and caring. It's especially nice to hear that she has been enjoying the more regular activities and getting involved, our new Activities Coordinator is fully in post so we will be doing a lot more. exciting things in and out of the home. Your kind words will be shared with the team, and we really appreciate you taking the time to leave a review.
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Review from Paul G (Partner of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the 1st Feb 2026, my partner with dementia peacefully passed away. I can't thank everyone in Madley Home for the way they looked after her and got her dressed and ready for her departure. For me and my partner the care, kindness and respect will always be in my heart. Thank you.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you so much for your lovely, kind words about our home - it really means the world. It was an absolute pleasure caring for your partner, she was with us many years and in that time we got to know you both really well. Our condolences to you and your family from our family at Madley Park. We hope you will still come and visit us and the other residents like you've done for many years, you will always be welcome.
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Review from Barbara F (Mother of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care. Staff are polite and friendly. Manager excellent. Good caring. Satisfied with meals and care. Very pleasant garden and home. Everything they could want.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you so much for your lovely review of our home, it really means a lot to everyone here at Madley Park.
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Review from F C (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Madley Park House for almost a year. Each time I visit, mum is in good spirits, healthy and relaxed. She is well cared for. The food is fresh and tasty. There are lots of activities, games etc so mum is kept alert. I am very pleased she is at Madley House; knowing she is looked after
so well is very reassuring.
Reply from Helen Dearing, Regional Marketing Manager - Central at Madley Park HouseThank you so much for your lovely feedback. We're really pleased to hear that your mum is doing so well and that she's happy, healthy and relaxed when you visit. It's great to know you value the care she receives, the food, and the range of activities that help keep her engaged. Most of all, we're glad we can give you that reassurance and peace of mind. Thank you for taking the time to share your experience - your kind words will mean a lot to the team.
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Review from Barbara C (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Being as I used to falla lot I feel very safe here. I am very happy. The staff look after me very very, and they tend to see to all my needs.
Therefore I no longer worry about ending up on the floor because of falling.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseIt's an absolute pleasure caring for you - we're so thrilled to read how highly you think of our team and that you feel safe. If we can be of further assistance, please shout. Thank so much for your review, we really appreciate it.
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Review from Patrick T (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good staff, no problems.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for your lovely review of our home, so pleased to read you rate our team. We love caring for you, you make us smile every day.
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Review from B C (Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel safe and well cared for.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseIt is an absolute pleasure caring for you, you make us smile every day. We are so pleased to read that you feel safe and well cared for. Thank you so much.
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Review from Suzette C (Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole good. Would like different sandwiches at tea time and more outings, otherwise good.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for your feedback, it's a pleasure caring for you. Absolutely, we will definitely update our sandwich menu for you and include more activities out of the home.
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Review from P L (Son of Resident) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very caring. Niki the manager is an absolute asset to OSJ. She supported our case to move my mother from respite to permanent funded residential in the face of some reluctance from social services. Niki clearly has the residents needs at heart. I understand she is leaving, In my opinion
she will be a big loss.
Although my mother is quite antisocial, I would like to see more activities that she could be encouraged to join in with. I understand you are short of a coordinator.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you so much for your lovely review of our home and our fabulous Niki. We appreciate the feedback around activities and have a lady starting in February, which we are excited for. Hope you can join us for one of many events planned in 2026.
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Review from Ralph D (Son-in-law of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are excellent, howeveer I was disappointed that mid summer the lift was not working for several weeks, this hampered visitors' visits!!
But apart from above Madley Park looks after my mother-in-law very well.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for your review of our home and describing our team as excellent, that has made our day. We couldn't agree more about the lift, very frustrating. We are pleased to say that the lift is now fully operational and we apologise for any inconvenience this caused over the summer.
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Review from C H (Friend of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience on Tuesday ,meeting the manager was so welcoming. No one knew I was popping by I was treated so kindly taken round straight away even though it was just after lunch the Home smelt nice everyone was friendly. Cleanliness was outstanding . Nothing was too much trouble, staff treated the
residents with care and patience & the few I met ,seemed good fun.
I popped by for a neighbour of mine who's is really finding life rather difficult at 94, I have recommended her to come here.
I'd like to book in myself !
The menu looks amazing lots to choose from and the manager said ,we try and cook whatever the residents would like. If it's not on the menu, we try to cook what they would like so that they feel at home here .
The manager came out to see my friend today as she felt nervous to visit the home .
Amazing , thank you and we've been invited back for lunch to see how we like both it .
Thank you I shall recommend your home because I was so impressed with what I saw. Thank you
Reply from Helen Dearing, On behalf of the team at Madley Park HouseWe really appreciate your very kind words and 5-star review of our home. The whole team will be so chuffed to read your very detailed description of the care, food, facilities and team you experienced. If there is anything we can do further for your neighbour, please let us know. We look forward to seeing you again soon.
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Review from P G (Partner of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all the staff looking after my partner love and kindness and cleanness always great me with respect the food is very good. From me I would like to thank everyone for the care and puts my mind at ease knowing my partner is being looked after.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for leaving us a lovely 5-star review, we really appreciate it. We love caring for your partner and getting to know you when you come in. Thank you for your kind words - see you soon.
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Review from A H (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum likes it here, gets on with all the staff. Likes to do the activities good that there back. All staff are caring.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for your review of Madley Park. We are so thrilled to read that your mum likes living with us and gets on with all the team. We love caring for your mum and it's been great getting to know her family. Please let us know if there is anything else we can do for her.
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Review from M M (Resident) assisted by family/friend published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it here and get on with everybody.
Reply from Helen Dearing, On behalf of the team at Madley Park HouseThank you for your review of our home. We're glad you like it here, we love having you here! You've certainly settled in well, it's great seeing you interact with our team and fellow residents.
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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Madley Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.557 for Madley Park House is calculated as follows: ( (165 Excellents x 5) + (110 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 282 Ratings = 4.557
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Madley Park House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (3)

Regina

Regina Topalli

Job Title: Home Manager Joined: 2016

Regina has been the Home Manager at Madley Park since March 2026 and brings a wealth of hands-on experience to her role, having worked in the care sector since 2016. She previously held the position of Head of Care at Longlands Care Home and began her journey with the Trust as a Carer, progressing through dedication and a strong passion for delivering high-quality care.


Regina holds a Level 3 qualification in Health and Social Care and a Level 5 qualification in Leadership and Management, equipping her with both practical knowledge and strong leadership skills. She is passionate about providing person-centred care that promotes dignity, independence, and wellbeing, and is committed to empowering her team while ensuring the home is a safe, welcoming, and supportive environment for all residents.


Outside of work, Regina enjoys travelling and spending time with her family.

Ana Maria

Ana Maria Grigorica

Job Title: Head of Care Joined: 2015

Ana Maria joined Madley Park ten years ago, starting her journey as a Carer before being promoted to Care Leader, a role she held until August last year when she was appointed Head of Care. She brings extensive hands-on experience and a strong understanding of resident needs, built through years of dedication within the home.


Ana Maria holds NVQ Level 2 and Level 3 qualifications and is considering progressing to Level 5 in the future. She is passionate about delivering high-quality, person-centred care and supporting her team to provide the best possible outcomes for residents.


Outside of work, Ana Maria enjoys travelling and discovering different cultures, with Istanbul being her favourite destination. She is also a devoted animal lover, especially fond of cats.

Jenna

Jenna Kendall

Job Title: Activity Coordinator Joined: 2025

Jenna joined the Trust in March 2025 as a part-time Activity Coordinator at Madley Park House. She previously worked in midwifery at local hospitals, where she also completed her Care Certificate.


Seeking a new challenge, Jenna was drawn to a role where she could use her transferable skills to make a difference in the lives of others.


Jenna lives locally and has a strong connection with the community. She is looking forward to raising the profile of Madley Park and creating opportunities to bring the wider community into the home.


Outside of work, Jenna enjoys spending time with her family and friends, and has a passion for cooking.

Frequently Asked Questions about Madley Park House

What types of Care is Madley Park House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Madley Park House have?

There are 60 Single Rooms.

What are the Facilities & Services at Madley Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Madley Park House to the centre of Witney?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madley Park House to verify any information. View our terms and conditions. Madley Park House has an Enhanced Service - more info.