Madley Park House

I can't fault the level of care and support my mother has received at Madley Park House. The staff are caring and nothing is too much trouble. Activities are well organised and my mother enjoys them. Management and admin are also a pleasure to deal with. Most of all my mother enjoys being here, feeling safe, well cared for and kept active.

The staff at Madley Park have been amazing. Helping mums transition to full-time residential care during a very difficult and emotional time has been faultless. The care and dignity they have enabled mum to have has been reassuring and they have also been there for me too, to help us both cope. I am so grateful that these wonderful people actually 'care'.

The home has everything a resident and visitor needs. The staff are all lovely and you can tell they care about the residents. Having company on tap too lifts Mum's spirits and she has made friends easily.

My Mum has been in the care of the home since July, she has noticeably improved in all aspects of her health and wellbeing since then. The care home is modern and up to date, it has great facilities to accommodate all of its residents. The staff are professional, courteous and very friendly which makes my Mums stay second to none. Food and hygiene is of the highest standard, some staff have been focused and taken a personal crusade achieving much needed weight gain in a very short space of time for my Mum. They run activities constantly to keep residents busy during the daytime and evenings. Recently my Mum has taken part in the various day trips organised, particularly enjoying a pub lunch which gave her a great sense of independence as for once the family was not involved - brilliant. The administration of her care is communicated efficiently and accurately regarding her stay, hospital appointments and so on. The resident cats a loving touch and great companionship too.

The food looked and smelt lovely.

On arrival, staff very friendly, the room was ready and clean. All carers helpful, in all very satisfied with everything. My mother was extremely happy. Food was excellent. No problems what so ever.

My mum was welcomed to Madley Park at short notice after an emergency evening referral via social services. On visiting the next day I was immediately impressed with the presentation of the facilities. It is light, modern and airy, rooms are a good size and it's clean. More importantly, I soon had the impression staff had the welfare of clients at heart and they cared. I also was supported by all staff and was given valuable advice and guidance by senior staff. Although mum didn't spend long at Madley Park, her stay was as good as I could have expected and more.

Very warm welcome from the staff on entering.

Lovely and clean. My relative always looks well cared for.

Food looks very appetising.

Very happy for my relative to reside there (10 out of 10.

The home is warm and welcoming, the menu for dinner and tea has a good variety of food. They provide a good range of activities for the residents and trips out.

My father has been in Madley Park House care home for just over a year now. he has been very well looked after and any problems that have occurred, I have been promptly informed about.

I would thoroughly recommend this facility to anyone who is looking for care/respite for a loved one.

It will be a pleasure to visit again.

Mum has been at Madley for about 3 years. Every member of staff is friendly and helpful. She is very happy being here.

Nice clean home. It does not smell. All the people who work there are very nice and helpful.

My mother has been at Madley House for almost a year, first in respite and then as a resident. She is currently 93, mobile but with some dementia. We live locally and visit regularly at different times of day. We are very pleased that my mother is extremely well cared for. Her room is delightful and always very clean, and she has a stimulating range of activities to attend each day. My mother speaks highly of the kind staff and good food. Most importantly Madley House seems like a home from home for her. It has a warm and friendly atmosphere, all the staff really care for the residents and the new little kittens are a delight.

Thank you one and all at Madley.

I wish you all well and thank you.

Brilliant.

The home is very welcoming. She is looked after with compassion and dignity. All staff are extremely approachable and helpful. All staff show a real interest in my Nan and make her feel at home. You have all made what was a very stressful time for us, a very positive experience and we can all relax now knowing Nan is in safe hands and being cared for so well. Thank you, you all do an amazing job.

I really can't emphasize how fantastic, helpful and caring all the staff are, they always go out of their way to do what they can to help.

My Father resided in Madley Park for 6 years and my Mother for 3 years (2015-2018). My Mother posed behavioural challenges which the staff took in their stride. On my Mother's death, my Father was encouraged to come out of himself, though this march a decline in his mental state. During this decline, he was treated with compassion and dignity from all the staff. In his last couple of weeks, he was helped to his end with the greatest of loving care, again from all staff. I cannot thank the carers enough for taking pains to give him a dignified and peaceful end.