Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Contact Madley Park House to confirm what's included and get a personalised quote:
Contact Madley Park House to confirm what's included and get a personalised quote:
Visitors are welcome any time.
There is plenty of parking at the home for visitors.
Madley Park House has a Review Score of 9.4 (9.395) out of 10, based on 16 reviews in the last 2 years.
Over all time Madley Park House has 96 reviews.
The only area of comment is regarding the community television which is low down in a corner and should really be better
The home itself is well equipped with resources and is practical.
I enjoy my time here and will continue
Oct Positives
Staff warm, friendly.
Home clean, homely, and bright.
Mum relaxed and happy when I collected her.
Negatives
No-one came to support mum so I could leave, I wasn't happy to leave her alone as was her 1st visit.
Visited
Nov Positives
Better handover, someone there to meet us and to manage the transition so I could leave discretely.
Negatives
Respite ended after 2 nights, I had to cancel plans with dad to celebrate his 80th birthday.
Back home mum clearly had a cold, though no mention made of it. Took her to the bathroom and her underwear was soiled, clearly not recent, she had not been supported to use the bathroom.
The Review Score of 9.4 (9.395) out of 10 for Madley Park House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Regina has been the Home Manager at Madley Park since March 2026 and brings a wealth of hands-on experience to her role, having worked in the care sector since 2016. She previously held the position of Head of Care at Longlands Care Home and began her journey with the Trust as a Carer, progressing through dedication and a strong passion for delivering high-quality care.
Regina holds a Level 3 qualification in Health and Social Care and a Level 5 qualification in Leadership and Management, equipping her with both practical knowledge and strong leadership skills. She is passionate about providing person-centred care that promotes dignity, independence, and wellbeing, and is committed to empowering her team while ensuring the home is a safe, welcoming, and supportive environment for all residents.
Outside of work, Regina enjoys travelling and spending time with her family.
Ana Maria joined Madley Park ten years ago, starting her journey as a Carer before being promoted to Care Leader, a role she held until August last year when she was appointed Head of Care. She brings extensive hands-on experience and a strong understanding of resident needs, built through years of dedication within the home.
Ana Maria holds NVQ Level 2 and Level 3 qualifications and is considering progressing to Level 5 in the future. She is passionate about delivering high-quality, person-centred care and supporting her team to provide the best possible outcomes for residents.
Outside of work, Ana Maria enjoys travelling and discovering different cultures, with Istanbul being her favourite destination. She is also a devoted animal lover, especially fond of cats.
Jenna joined the Trust in March 2025 as a part-time Activity Coordinator at Madley Park House. She previously worked in midwifery at local hospitals, where she also completed her Care Certificate.
Seeking a new challenge, Jenna was drawn to a role where she could use her transferable skills to make a difference in the lives of others.
Jenna lives locally and has a strong connection with the community. She is looking forward to raising the profile of Madley Park and creating opportunities to bring the wider community into the home.
Outside of work, Jenna enjoys spending time with her family and friends, and has a passion for cooking.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madley Park House to verify any information. View our terms and conditions. Madley Park House has an Enhanced Service - more info.