We are very pleased with the improvements made here since the change in management. The staff all seem happier and more efficient. A minor point only, a fraction, would be to act upon the request made at the most recent (6 weeks-ish ago) relatives' meeting, to please have signage on each floor of
who the care leader on duty that day is. Often, it is hard to know who to speak to about anything.
03 June 2026
From the day David came here I have felt David's needs have been met. David is well cared for including in activites and is happy in himself. The staff are caring and patient with him.
01 June 2026
Dad stayed for rest bite. He was made to feel very welcome. He enjoyed his stay and could not speak highly enough about the staff. The home is clean and tidy and he enjoyed the food. We are very grateful for the kindness shown to him during his stay.
29 May 2026
Very pleasant enviroment, everywhere clean. Roy feels safe, and I think his overall appearance and well-being have improved. Only 1 slight complaint, on several occasions after breakfast or dinner, he has been forgotten to be moved back to his room, has had to ring me to ring reception to ask for
someone to go and take him back to his room.
26 May 2026
Mum has been at Madley Park for nearly a year & has on the whole settled well.
Despite a few initial teething problems the majority of these have been resolved.
It is reassuring for us know that she is safe and being looked after by a team of amazing carers.
22 May 2026
The home is clean and today and the staff seem very friendly.
21 May 2026
Mum has been here for nearly 3 years - she is well looked after, and the staff are lovely. Recently, the activities seem more regular, and Mum has joined in more and enjoyed them.
14 May 2026
On the 1st Feb 2026, my partner with dementia peacefully passed away. I can't thank everyone in Madley Home for the way they looked after her and got her dressed and ready for her departure. For me and my partner the care, kindness and respect will always be in my heart. Thank you.
21 April 2026
Very good care. Staff are polite and friendly. Manager excellent. Good caring. Satisfied with meals and care. Very pleasant garden and home. Everything they could want.
11 March 2026
My mum has been at Madley Park House for almost a year. Each time I visit, mum is in good spirits, healthy and relaxed. She is well cared for. The food is fresh and tasty. There are lots of activities, games etc so mum is kept alert. I am very pleased she is at Madley House; knowing she is looked
after so well is very reassuring.
12 January 2026
Being as I used to falla lot I feel very safe here. I am very happy. The staff look after me very very, and they tend to see to all my needs.
Therefore I no longer worry about ending up on the floor because of falling.
12 January 2026
Good staff, no problems.
09 January 2026
I feel safe and well cared for.
09 January 2026
On the whole good. Would like different sandwiches at tea time and more outings, otherwise good.
08 January 2026
All staff are very caring. Niki the manager is an absolute asset to OSJ. She supported our case to move my mother from respite to permanent funded residential in the face of some reluctance from social services. Niki clearly has the residents needs at heart. I understand she is leaving, In my
opinion she will be a big loss.
Although my mother is quite antisocial, I would like to see more activities that she could be encouraged to join in with. I understand you are short of a coordinator.
22 September 2025
Staff are excellent, howeveer I was disappointed that mid summer the lift was not working for several weeks, this hampered visitors' visits!!
But apart from above Madley Park looks after my mother-in-law very well.
18 September 2025
My experience on Tuesday ,meeting the manager was so welcoming. No one knew I was popping by I was treated so kindly taken round straight away even though it was just after lunch the Home smelt nice everyone was friendly. Cleanliness was outstanding . Nothing was too much trouble, staff treated the
residents with care and patience & the few I met ,seemed good fun.
I popped by for a neighbour of mine who's is really finding life rather difficult at 94, I have recommended her to come here.
I'd like to book in myself !
The menu looks amazing lots to choose from and the manager said ,we try and cook whatever the residents would like. If it's not on the menu, we try to cook what they would like so that they feel at home here .
The manager came out to see my friend today as she felt nervous to visit the home .
Amazing , thank you and we've been invited back for lunch to see how we like both it .
Thank you I shall recommend your home because I was so impressed with what I saw. Thank you
18 September 2025
The manager and all the staff looking after my partner love and kindness and cleanness always great me with respect the food is very good. From me I would like to thank everyone for the care and puts my mind at ease knowing my partner is being looked after.
28 May 2025
Mum likes it here, gets on with all the staff. Likes to do the activities good that there back. All staff are caring.
27 May 2025
I like it here and get on with everybody.
Latest Reviews for Madley Park House
03 June 2026
We are very pleased with the improvements made here since the change in management. The staff all seem happier and more efficient. A minor point only, a fraction, would be to act upon the request made at the most recent (6 weeks-ish ago) relatives' meeting, to please have signage on each floor of
who the care leader on duty that day is. Often, it is hard to know who to speak to about anything.
03 June 2026
From the day David came here I have felt David's needs have been met. David is well cared for including in activites and is happy in himself. The staff are caring and patient with him.
01 June 2026
Dad stayed for rest bite. He was made to feel very welcome. He enjoyed his stay and could not speak highly enough about the staff. The home is clean and tidy and he enjoyed the food. We are very grateful for the kindness shown to him during his stay.
29 May 2026
Very pleasant enviroment, everywhere clean. Roy feels safe, and I think his overall appearance and well-being have improved. Only 1 slight complaint, on several occasions after breakfast or dinner, he has been forgotten to be moved back to his room, has had to ring me to ring reception to ask for
someone to go and take him back to his room.
26 May 2026
Mum has been at Madley Park for nearly a year & has on the whole settled well.
Despite a few initial teething problems the majority of these have been resolved.
It is reassuring for us know that she is safe and being looked after by a team of amazing carers.
22 May 2026
The home is clean and today and the staff seem very friendly.
21 May 2026
Mum has been here for nearly 3 years - she is well looked after, and the staff are lovely. Recently, the activities seem more regular, and Mum has joined in more and enjoyed them.
14 May 2026
On the 1st Feb 2026, my partner with dementia peacefully passed away. I can't thank everyone in Madley Home for the way they looked after her and got her dressed and ready for her departure. For me and my partner the care, kindness and respect will always be in my heart. Thank you.
21 April 2026
Very good care. Staff are polite and friendly. Manager excellent. Good caring. Satisfied with meals and care. Very pleasant garden and home. Everything they could want.
11 March 2026
My mum has been at Madley Park House for almost a year. Each time I visit, mum is in good spirits, healthy and relaxed. She is well cared for. The food is fresh and tasty. There are lots of activities, games etc so mum is kept alert. I am very pleased she is at Madley House; knowing she is looked
after so well is very reassuring.
12 January 2026
Being as I used to falla lot I feel very safe here. I am very happy. The staff look after me very very, and they tend to see to all my needs.
Therefore I no longer worry about ending up on the floor because of falling.
12 January 2026
Good staff, no problems.
09 January 2026
I feel safe and well cared for.
09 January 2026
On the whole good. Would like different sandwiches at tea time and more outings, otherwise good.
08 January 2026
All staff are very caring. Niki the manager is an absolute asset to OSJ. She supported our case to move my mother from respite to permanent funded residential in the face of some reluctance from social services. Niki clearly has the residents needs at heart. I understand she is leaving, In my
opinion she will be a big loss.
Although my mother is quite antisocial, I would like to see more activities that she could be encouraged to join in with. I understand you are short of a coordinator.
22 September 2025
Staff are excellent, howeveer I was disappointed that mid summer the lift was not working for several weeks, this hampered visitors' visits!!
But apart from above Madley Park looks after my mother-in-law very well.
18 September 2025
My experience on Tuesday ,meeting the manager was so welcoming. No one knew I was popping by I was treated so kindly taken round straight away even though it was just after lunch the Home smelt nice everyone was friendly. Cleanliness was outstanding . Nothing was too much trouble, staff treated the
residents with care and patience & the few I met ,seemed good fun.
I popped by for a neighbour of mine who's is really finding life rather difficult at 94, I have recommended her to come here.
I'd like to book in myself !
The menu looks amazing lots to choose from and the manager said ,we try and cook whatever the residents would like. If it's not on the menu, we try to cook what they would like so that they feel at home here .
The manager came out to see my friend today as she felt nervous to visit the home .
Amazing , thank you and we've been invited back for lunch to see how we like both it .
Thank you I shall recommend your home because I was so impressed with what I saw. Thank you
18 September 2025
The manager and all the staff looking after my partner love and kindness and cleanness always great me with respect the food is very good. From me I would like to thank everyone for the care and puts my mind at ease knowing my partner is being looked after.
28 May 2025
Mum likes it here, gets on with all the staff. Likes to do the activities good that there back. All staff are caring.