Longlands, Oxford, Oxfordshire
Longlands, Oxford, Oxfordshire
Longlands, Oxford, Oxfordshire

Longlands is registered for forty-eight residents and offers a team of skilled and friendly carers, able to provide care for older people and adults with dementia or a physical disability, while also being able to offer day care.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Group: The Orders of St John Care Trust

Person in charge: Vilma Collaku (Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest Care Quality Commission* Report on Longlands: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Longlands has a Review Score of 9.8 (9.785)

The Review Score of 9.8 (maximum of 10) for Longlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 53 Reviews over all time. This Average Rating is also the rating value for Longlands in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 30 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.785 for Longlands is calculated as follows: ( (506 Excellents x 5) + (107 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 627 Ratings = 4.785

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Longlands is based on 30 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 30 Reviews ÷ 9.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    44
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Longlands?

  • Extremely LIKELY
    47
  • Likely
    5
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Longlands

  • Daughter of Resident/Service User
    14
  • Resident / Service User
    9
  • Son of Resident/Service User
    9
  • Friend of Resident/Service User
    7
  • Daughter-in-law of Resident/Service User
    3
  • more

I like to live in Longlands. The lady in charge is quite nice. I have made many friends since my time here, I help people all around the home and I enjoy taking part in activities. The meals are very good.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother chose to reside at Longlands for a few months after a long and difficult hospital stay. She soon decided to stay permanently as Longlands proved a pleasant, positive and caring environment. She loved the activities, visits, coffee mornings, freedom to come out with me and the friendship of other residents. She felt she could be "independent" as well as receive support. Both she and I were very happy with everything.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been in Longlands for 8 months. Each time we visit (roughly every month as we live in Sheffield and mum is in Oxford) she seems more settled. She is well cared for by staff with incredible patience, (not needed so much for mum, but for others!) kindness and humour. There is an atmosphere at Longlands that makes us feel at home and relaxed, mum too is relaxed and content which is a positive feeling. Thanks to all the staff for all they do.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were very pleased with the 6-month review process, it was gentle and personal directed at mum but with a chance for input. The care leader was wonderful.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My dad came for two weeks respite care in July/August 2017. I visited my dad several times and always found him happy, well fed and always clean and tidy. The staff were very friendly and treated all the residents with kindness and respect. The home was very clean. Lots of activities on offer, the activity coordinator was wonderful. I was welcomed by all members of staff and enjoyed many cups of tea!

How likely would you be to recommend Longlands? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I find the home very, very satisfactory and good. It makes me very happy and contented. I join in the activities and go on all the enjoyable outings - it's all very good. Also, the food is very, very good and satisfying.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I went along with several other family members to the summer fete at Longlands, where our dear mum has been a resident since January this year. It was very well attended and the staff and volunteers worked really hard to create a very memorable day.
There were skills selling bric-a-brac, books etc. a tombola and wonderful entertainment, all topped off with a very good value lunch and free tea and coffee. A wonderful all round family day and mum loved it.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother of 92 came in for respite care. She was looked after very well although she wasn't happy living away from home. They all made her stay a very pleasant experience and it was lovely coming to visit her as they made us all feel very welcome. Thank you.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been at Longlands for 2.5 years, having the most wonderful care from dedicated carers. She has just turned 100 and was treated to a memorable party in the dining room.
She only likes to stay in her room but no one passes without speaking or having a conversation with her.
I sleep very peacefully in South Africa knowing that she is safe and happy.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

The staff are very friendly but most importantly. They really do care. I have often turned up at the home to find a member of staff taking time to talk and joke with my mother. Events are regularly organised. This week a party was organised including a duet singing songs for the residents. Family members made to feel welcome, always an offer of a cup of tea. Delightful.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have enjoyed my stay here.
The staff are lovely. Kind and helpful.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the carers are very good, nothing is too much trouble for them, they are helpful in every way, we are very lucky to have them. A very good room.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've said at Longlands for 9 years now and I think it is wonderful and very pleasant.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came to Longlands for a short stay and I have enjoyed my stay here and taking part in some of the activities. I went to a lovely friendly coffee morning. I found the staff to be friendly and caring. I look forward to spending more time at Longlands in the future.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff that helps us here are so hard working and make us all feel welcome that makes me feel happy.
It's a much nicer home for folks such as myself and because they treat us with kindness. I like it here.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law went into Longlands mid-January with dementia. She was very under weight & not herself, however since being at Longlands she has put some weight on, made friends with some of the other residents, enjoys going to coffee morning and days out, she is a lot more enthusiastic about joining in with activities, and the care staff are always on hand if you have any questions. I couldn't have wished for a better care home for my mother in law, it's a delight to go and visit her here.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum moved into Longlands aged 93. She maintains a level of independence but is able to have assistance as and when she needs it.
It takes a special personality to deal with this age group with the many different levels of mental ability.
Longlands staff of carers really do care for their residents and go the extra mile to make them happy.
The staff will help celebrate mum's 94th birthday and make it special for her.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff have always been supportive, helpful and friendly, and my mother is extremely well cared for. When I visited a large group of residents including my mother were engaged in a music and singing activity with a visiting entertainer who was very in time with their wants and needs. It was lovely to see them enjoying it.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Choosing a care home is a difficult task with no help available from the local council. This is the third placement for my wife and in hindsight, it could have been first, if only I had known the pitfalls we endured on the way.
The first home was totally unsuitable, but it did provide a 4 week period for us to do some serious research. After inspecting several homes, we thought that we had found an adequate placement but 18 months later, social services insisted on moving her purely on financial grounds and against the recommendations of her doctor.
The manage's attitude and description of Longlands sold the home to me before I even saw it and I am pleased to say that over the past few months, it has exceeded my expectations. Without exception, the staff are all genuinely caring, compassionate, loving, I am struggling to find a word worthy of describing the situation.
The office and catering staff discreetly keep up to date, joining the residents on several of the numerous and wide-ranging activities well organised by an enthusiastic activities co-ordinator.
Visitors are always greeted with a smile and made very welcome, with several quiet rooms available for private talking or the opportunity offered to join in the general scenario of whatever activity is happening at that time.
Longlands itself is located in the centre of a housing estate and constructed with outside gardens and an enclosed courtyard/garden in the centre. At present, homing 2 rabbits, but judging on yesterday's activities there might be more in the near future. Large windows provide a good view of the gardens which in turn provides a light airy atmosphere to the spotlessly clean interior.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

My mother lived here 3 years ago. I now have my mother-in-law with you and things have moved on so much better. The home is cleaner and happier. The rooms are cleaner and staff are more helpful and meals much better.
I like that there are always soft drinks and snacks as some people can't always eat at the right times.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I have two friends who are residents, the first one has been with Longlands for approx 2 years and the second since December. I have visited 2-3 times with the first person and just this week with both and at all times most impressed with the staff and facilities. I enjoyed being in the morning activity room and the enjoyment the residents were getting out of the particular things they were doing, and also the care of the lady holding the course.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I visit my friend 2 times a week and whenever I'm there and the carers pass her room, they always speak to her and are very helpful if she needs or wants anything.

How likely would you be to recommend Longlands? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

The resident has been here for four weeks. The staff are excellent and friendly. As a social worker the general presentation is as good or better than many care homes I have visited. (Adult social care S/W)

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I have found the staff at Longlands, Oxford very warm and genuine, ever cheery! My grandmother says they look after her very well. Based on how variable old people's care homes can be, I would say that as it currently stands, I trust this care home to be safe.

How likely would you be to recommend Longlands? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Always a pleasant visit to our friend who is looked after well, she is made comfortable and loved with respect and dignity. When we visit we find the staff very helpful and always polite and helpful. The home is always found in a clean and tidy state and even the toilets are found clean and well serviced.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Visiting my aunt for a birthday lunch in the home, I was extremely impressed with what I saw. The staff seemed wonderfully caring and appeared to love what they were doing We heard a lot of laughter and there was a lot of teasing between staff and my aunt (exactly what my aunt, aged 92 and completely deaf, loves and needs). With encouragement from the staff, she has even started to play Bingo. The staff would often bring a smile to my aunt's face - wonderful to see.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum was made to feel welcome at Longlands. The staff are all naturally caring and compassionate and patient.
My mum was treated with respect and dignity at all times and our family could rest assured that she was receiving the very best care available. Many Thanks

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Whenever I have visited my brother he always seems happy. The staff are very approachable if there are any concerns. It is a very friendly community and I always come away knowing that my brother is in safe hands.

How likely would you be to recommend Longlands? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Mum became a resident at Longlands in June 2016. The staff look after her, care about her welfare and do their very best to ensure her safety and well-being. If you have a problem, they want to help, discuss and put effective care solutions in place to fix it. This care home is a caring, family, as well as a home. Keep up the great work.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All together I am really happy that my sister is here at Longlands, it has put my mind at rest. The food always looks good. I like to hear that she goes out from time to time and to the seaside. My sister is always very happy when I come to visit her, which makes me very happy.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Longlands and the staff are excellent nothing is to much trouble, the manager is very nice and helpful. Since living here I take part in local coffee morning friendlies. I went to the Summer fun day where I dressed up and went on two seaside trips to Southsea and Bournemouth and was able to bring my family. I really like it here and meeting new friends.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am a wheelchair user, I enjoy coming to Longlands, it is wheelchair friendly. The toilets are excellent. The staff here are really friendly and helpful. I always look forward to my next visit.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always a friendly welcome. Clean and comfortable, a pleasure to visit. My friend is very lucky to have a place in Longlands

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy that my mother is living and cared for so well in Longlands. The staff there are second to none! Nothing is ever too much trouble for them. All of them go the extra mile to make sure the residents are happy and well looked after. The manager is always there if she is needed and the care team is a credit to her and themselves. Always lots of activities going on which is a credit to the lady who organises it all. Well done everyone at Longlands.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law has been a resident in Longlands for the past 15 months. My wife and I are very satisfied with the home. The home is clean, comfortable and cosy. The staff are wonderful, caring, understanding and very supportive to the residents and families. Always lots of activities and outings for the residents to take part in. All in all a very clean, happy and friendly home, it's like one big happy family there.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My first visit to Longland Care home was April 2016. I have been living on Cuddesdon Way fifty years and walked past the care home many times. My first visit was very nice everyone was very kind and I had a nice cup of tea and cake. The room was very well decorated with some very nice pictures on the walls. The residents are well looked after and seemed well looked after and quite happy. I hope to visit again soon. So good luck Longlands and all the very best.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Longlands in my opinion is an extremely well run happy home. The Manager and her staff deserve to be rewarded for all the extra effort they give to make this care home a home.
Mum is very well cared for, happy, and yes at times she will say "don't you leave me here" but as she has dementia she doesn't understand that she can no longer live in her own home, and I know she is safe , happy and well looked after she is treated with dignity allowed to make choices and is always listened to
I understand that several staff have just won some local awards well over due.
No care home is ever going to replace your loved ones own home but Longlands comes close. My one issue is that Longlands does not have their own transport to enable mum to go out on their organised trips. This should be any area that The Orders of St John's gives some priority to so that all the elderly if they desire, and regardless of their mobility can enjoy all the activities that the Manager and her hardworking staff organise

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Our mother has been a resident of Longlands for the last few years. It was a very difficult decision to put her into care but as much as we tried, we simply could not cope with her Alzheimer's. We as a family could not speak more highly of the care and attention she has received during that time. The staff are always happy and welcoming. They are always ready for a chat to keep the family informed of her progress. We have already told them that if we were to need care in the future, then Longlands would be our first choice! Well done Longlands you are so much appreciated by us all.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm happy to say my grandmother is very happy here. the staff are very polite and helpful to the residents. The treat residents with love and understanding to all their needs. I wouldn't want my grandmother to go anywhere else. She is 90 now and Longlands is her home. The trips out and things they do for the residents is great. They involve them in as much as they can. I'm very happy with the out come of Longlands.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find this a very caring home. There is a lot of activities provided by the activities coordinator. Some residents come to our coffee morning on a Wednesday which they enjoy. I visit a school on Tuesdays which at least two residents attend, this keeps them in touch with the younger generation. They have been on a trip to Southsea. Hold regular coffee sessions where the public can attend. My mother in law is in a home, I wish she could be at Longlands but at 103 is too much for her to be moved. I cannot find any faults.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Longlands for nearly six years now. All the staff love and care for her so well, our family are all so grateful we were able to choose Longlands for her to live. We are so pleased when she was taken to the seaside recently and was shown lots of photos of her having a wonderful time, she has always loved going to the coast. At 96 years of age Longlands have made her twilight years really special, so thank you to everyone involved.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is excellent. The staff are absolutely brilliant. The care home is in lovely condition and always smells fresh. My mother is always clean, well cared for, and dressed nicely. I could not ask for more.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has lived at Longlands in Oxford for 5 and a half years now, from the very first day we felt the staff were warm and welcoming to mum and to our family. Mum has dementia and is 96 years old, she is always clean, well dressed, and very content.
My brothers and sisters all visit regularly as do grandchildren and friends. We feel very lucky that mum is so well looked after by all the staff at Longlands, we can't thank them enough.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has lived at Longlands for about 8 months now, the care that she gets is excellent. I visit regularly and on Wednesdays my sister and I stay for lunch as enjoy the food and the company. I also help with activities. I feel very happy with my mum settling fast. I look forward to joining my mum on outings and cannot wait for the mini bus and it to be paid for.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The experience so far we have had at Longlands is very good one, the care home is a very homely one, as soon as you walk into the reception you feel it straight away. In the day room they have entertainment such as a person singing war time songs and acting, also knitting clubs. The manager always very obliging and willing to answer questions. The carers themselves do a very good hob in making sure the people are well kept, (i.e clean and tidy). We are very pleased with what we have seen.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am living at Longlands while my husband gets better. I have enjoyed my time here. The manager is lovely. I feel I can talk to her at any time during my time here the manager and a carer and the activities lady made it possible for me to see my husband in hospital. I have enjoyed meeting new friends and playing target games sometimes. All the staff are very helpful.

How likely would you be to recommend Longlands? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum has always said that she enjoyed her stay and how nice and helpful the staff were. When visiting I was always made welcome by the friendly staff and I was pleased with the cleanliness of the communal areas and my Mum's room. Overall we were both very pleased with the care and conditions and hope we can visit again in the future.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Warm, friendly, staff are very helpful. Mum has got lots to freedom to move within the home.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very friendly and it's a nice place, and you can sit in different areas.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely welcome entrance way.

How likely would you be to recommend Longlands? Don't know

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Longlands in Oxford have been a god send, my mum is 90 years old and I truly believe that Mum would not be here if it had not been for the dedication of the workers here. Mum's care needs are well met, as far as mums dementia allows, much worse she did not recognise me first of all which I found difficult. But I'm pleased and so it my twin sister about the care mum gets.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the staff very friendly and the food was good, I have been around quite a few care homes, and find Longlands to be in the top 3 on the Oxford area. If I found any fault it would be the parking which I find difficult sometimes.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Vilma Collaku, Home Manager at Longlands responded to this review on 28 Aug 2015:

Thank you so much for your review, which I will share with the team. Your comments are very much appreciated. I sympathise with your parking difficulties. Although parking spaces at Longlands are used by our employees as well as visitors to the home, I always encourage my team to be considerate of visitors and request that they park their vehicles around the side of the home, where they are safe. This helps a little to alleviate the pressure on space availability in our car park. However, we do recognise that this is a difficulty and please be assured that we will continue to try and find a practical solution.

Ever since my father came to Longlands he is well cared for. He is happy and usually he likes singing and joining in the activities that they do he is cheerful and has a laugh. I cannot fault the care staff. Give they like to have a laugh with the residents its a lovely atmosphere. I have recommended it to friends.

How likely would you be to recommend Longlands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

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Vilma Nuzi

Job Title: Home Manager

Joined: 2015

Description:

The forty eight residents at Longlands receive a high quality of care from over forty five staff members including, carers, ancillary staff and an administration assistant. The team is led by the manager who is supported by a Head of Care and a team of Care Leaders.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Longlands