Longlands

Balfour Road, Blackbird Leys, Oxford OX4 6AJ
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9.6 111 Reviews
  • Longlands, Oxford
Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefitting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1215 – £1295
  • RESPITE Self-Funded Residential Care: £1355 – £1430

Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.


Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.

These prices are only a guideline, please contact Longlands to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Louise Allen (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (1)

Longlands Reviews (111)

Total of 111, showing 1-20
9.6

Longlands has a Review Score of 9.6 (9.624) out of 10, based on 34 reviews in the last 2 years. Over all time Longlands has 111 reviews.

Overall Experience

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  • 25
  • 1
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  • 1

Date Published

111
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77

Review from Giuseppina I (Wife of Resident) published on 30 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a great day thanks to your work to make my "new" marriage so beautiful.
A wonderful organisation of everything; the ceremony, the part with music, delicious cake and drinks.
Thank you very much.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you so much for leaving us a 5-star review, we are so grateful. We're so glad to read how much fun you had at your "wedding". It was a pleasure to help get this organised for you. We all had a blast and it was great to celebrate with you all. Everyone commented on how lovely the event was. Very best wishes from everyone at Longlands.

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Review from R T (Wife of Resident) published on 14 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my husbands 4th respite stay and after picking him up he told me he would be happy to go back to Longlands. He refused to return to previous care homes, so I know he was happy there.
He said the staff were good and liked them all. Longlands will definitely be one of our two choice for any future
respite.

Reply from Helen Dearing, On behalf of the team at Longlands

That's so lovely to hear. We always enjoy having your husband here with us, and he's always welcome here anytime. Thank you so much for the feedback, it means the world to us.

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Review from Cora M (Wife of Resident) published on 4 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The short time my husband was at Longlands he was well looked after. All stadd very freindly, lovely, atmosphere. Great activities. He really enjoy making a pizza.
This was a big step for him. But he settled in very well.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for leaving us such a lovely review, we really appreciate it. We loved caring for your husband. So glad to hear that he loved the pizza making. Our staff will be so thrilled to read your lovely comments about our home.

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Review from Valerie E (Daughter of Resident) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear Mum joined the Longlands family in 2017 aged 92.She sadly had altzheimers and vascular dementia.
Right from the start,we were very impressed with the dedication of the Manager and staff,so caring and kind.
Mum had a great choice of activities,and residents were always encouraged to join in
if they wanted to.But if not,there were plenty of quiet areas to relax,apart from their comfy bedroom/sitting rooms.
We always ,as a family,felt very welcome ,and often took our visits in one of the sitting room areas where we had our lovely cups of tea that mum enjoyed so much.
The food was amazing,and all cooked fresh on site,so tasty,and nutritious, and catering to all needs,as mum was on a soft diet.
As mums condition deteriorated,the staff went above and beyond to make sure she was comfortable.
We sadly lost our dear mum in May,and were able to spend precious hours with her after she passed, in the privacy of her bedroom,where the staff would quietly check on us every so often,so caring

Reply from Helen Dearing, On behalf of the team at Longlands

Please accept our condolences to you and your family on the passing of your lovely mum. She is so missed by us all here, and as you say she came to us in 2017, so we really got to know her. We really appreciate your very detailed review of our home, the team and the experience you had of Longlands, everyone here is so thrilled to read how highly you have thought of us. If you are ever in the area, please do pop in and see us or attend one of our events, you will always be very welcome here.

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Review from Linda M (Daughter-in-law of Resident) published on 30 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we arrived at Longlands Care Home with my father-in-law we could feel the warmth and friendliness. We were all made to feel welcome at any time. Staff very friendly every time we visited which was two or three times a week. We could see in the short time he has been there that my father-in-law
was thriving. He enjoyed going into the lounge with other residents or sitting in the garden. He loved going out on a trip to the local farm. The whole team is very caring and want to ensure the happiness of the residents.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for your lovely, kind words about our home and team. We strive to foster the feeling of warmth and belonging as soon as you arrive through our door -so for you to say that means the world to us. It's an absolute pleasure caring for your father-in-law, he has settled in so well and it's great seeing him get stuck in with the activities alongside our other residents. Do let us know if we can assist any further.

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Review from Sean W (Son of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Longlands at short notice and the staff couldn't have been more helpful and nice. We were kept very informed as to what was going on and the activities my dad took part in.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you so much for writing us a review, it's appreciated. Our staff will be thrilled to read how helpful and nice you thought they were. Please let us know if there's anything further we can do for your dad.

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Review from Richard M (Son of Resident) published on 10 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The friendliness & patience of the staff is amazing as nothing appears to phase them, I have nothing but praise for their hard work. My dad has been in residence just over a week and the energy and positivity within is infectious. Dad has lived alone for quite sometime his small village lifestyle seemed
to suit his life style. He has moved into Longlands and although he fines it a bit noisy at times, he enjoys the various social activity in the day room. His appetite has always been good and steady but much to my surprise he is eating food he has often told me his dislikes.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for leaving us such a lovely review, it's so appreciated. Despite your dad only being with us for a week, we feel like he has been with us much longer. He has really settled in well and puts a smile on all of our faces. It's been great seeing him get stuck in with the activities and interacting with the residents and team here. If there is anything we can further do for him or you, please let us know.

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Review from S A (Son-in-law of Resident) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-law has been a resident for a few years. The family visit frequently as do we. The whole care team have always been fantastic in all aspects. My father in law is always clean tidy and appears comfortable.
We always visit unannounced so we catch the mood in the moment. The teams engagement
with the residents has always been excellent
Thanks for caring for him

Reply from Helen Dearing, On behalf of the team at Longlands

It is our absolute pleasure caring for your father-in-law, we love having him here - he's such a lovely gentleman and always puts a smile on our faces. Thank you for your kind words about our home and the atmosphere, the team will be thrilled to read your feedback.

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Review from M T (Son of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the manager's return from annual leave I arranged a meeting to talk to her about mum.
Everything was well explained including referrals, medication changes, funding and other issues such as attendance allowance and state pension continuation.
Very good meeting and home manager.

Reply from Rowen Campbell, on behalf of the team at Longlands

We appreciate you taking the time to write us a review, thank you. Our home manager, or any other member of the team, is always happy to take some time to talk through loved ones' care - just let us know if you have any further questions. It's a pleasure to be able to care for your mum.

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Review from F T (Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy. Make a lot of friends. I am helped with activities and setting the tables. I like the food, so delicious. My bedroom is clean and tidy. The staff and the manager are very helpful.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for your very kind words about Longlands, it's greatly appreciated. The team will be so thrilled to read how happy and positive you are. We absolutely love caring for you and seeing you interact with everyone makes us smile.

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Review from J S (Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy here. Staff are very good, and very helpful. Place is kept very clean. Management very good.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for leaving us 5 stars, we really appreciate it. It's a real pleasure caring for you here at Longlands and it's been great seeing you thrive.

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Review from Susan K (Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very nice, and ran very well. Food varied and good. Staff are very helpful if we need anything. Activities are varied, and it is good to try new activities.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you so much for giving us a 5 star review, we are so grateful. It is a real pleasure having you reside at Longlands.

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Review from O H (Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it, very good, and happy with all staff. Happy with all the managers. Activities and food good. You all do good work.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you so much for a lovely review of our home. It's so lovely to read how happy you are here. It is a real pleasure caring for you and it's so amazing watching you interact with the other residents.

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Review from Susan B (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was briefly a resident at Longlands, awaiting a transfer to a care home nearer to her home town. I was so impressed with the welcome given to both my mother and myself during her 3 week stay.
The atmosphere is happy, homely and caring - all the staff without exception were friendly, kind
and professional.
The communal areas are clean, bright and welcoming. The residents appear to be happy and mix well. There are plenty of activities to engage and motivate them.
Communication from staff was very good and I was kept informed at all times of any issues arising.
I have no hesitation in recommending Longlands as a well run, warm and welcoming home.
I would like to thank all the staff for caring for my mother so well and for making her brief stay with you a happy one.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for leaving us such a lovely detailed review of our home, we really appreciate it. It was a pleasure caring for your mum during her stay with us. She will definitely be missed. Please send her our best. The team here will be so chuffed to read how highly you rate our home and the fact you recommend us so highly means the world to us all. If you are ever in the area, please do come and say hello and join us for tea, the kettle is always on. Best wishes to you all.

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Review from Stephanie H (Guardian of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fabulous home! The manager and staff have helped us navigate a difficult placement and given us good help to help her settle in.
They have gone to great lengths to understand what she wants, to make her feel secure, and to give her the food and environment she likes.
They also have lots of activities,
so she can wander around chatting to folk, and also go on trips if she wants, go dancing, watch films, sing in a choir and they have regular doctor visits and good care in the home when inevitably she falls or is ill, without having to go to hospital.
Cannot recommend it too highly.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for such a lovely review of our home, we are really grateful. The manager and staff will be so thrilled to read how highly you have rated our home and the recommendation. We host many events here during the year, we hope you can make one. If there is anything else we can do for your loved one, please let us know.

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Review from R E (Son of Resident) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first experience visiting the care home, I think that the social rooms were well decorated and stocked with coffee/tea, they were clean and tidy. I would like to note that all the care staff I met were polite, busy, helpful and very visible in the home. I can imagine that the work for you
all is very challenging, but for me, it was very reassuring to see first-hand your team operating very professionally and respectfully towards all the residents.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for your review of our home, we really appreciate it. Our staff will be so thrilled to read how helpful and polite you think they are. Although our work can be challenging at times, it is immensely rewarding, especially seeing the smiles on our residents' faces. We have a range of events happening in 2025, we'd love to welcome you to one. Merry Christmas and best wishes for 2025.

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Review from T K (Sister of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are all very happy and very helpful. If there is an issue they try to solve it as soon as they can. Always made to feel welcome. They all do a very good job. Manageress is great and caring.

Reply from Rowen Campbell, on behalf of the team at Longlands

Thank you for taking the time to write us a review, and for sharing your experience of our home. Please don't hesitate to ask if there is anything else we can do to help.

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Review from D M (Friend of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We went to take some post to a neighbour and stayed about half an hour. The home was well-decorated for Halloween. Signing in and out was done promptly. The neat, cheerful staff were busy but kind. We enjoyed the manager's conversations and we're happy to recommend the home when she asked us to.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you so much for leaving us a great review and for you to recommend our home, we really appreciate that.

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Review from Jenny R (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had a wonderful stay again. Such an immaculately clean home. It was decorated brilliantly for Halloween. All the staff are always so friendly and caring. The manager is always so helpful and understanding of Dad's needs ensuring they are met whilst he's in respite. The activities at the home are
amazing too. So many different activities planned. Thank you for inviting myself and my youngest to join Dad and you all for fireworks. It was such a lovely night.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you for your lovely review - we are so pleased to read how happy you are with the care and the facilities we provide to your dad at Longlands. Our staff will be really pleased to read such fabulous comments about us all. Look forward to welcoming you to our next event.

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Review from Julia K (Solicitor of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have power of attorney for a resident I have known through my church for several decades. She has never been considered easygoing, and when she was admitted to care after several strokes, because she had lost capacity to live at home with carers we thought that the care home staff would have an uphill
struggle. She has settled into Longlands brilliantly. The manager and the carer team have done an excellent job of meeting her needs, and gaining her trust, to the point where she is happiest at Longlands and disinterested in going out. One example of this is that when she wandered in the night recently, which sometimes happens, rather than try to press her to return to bed, they put a film on the big TV for her to watch in the living room and covered her up when she fell asleep on the sofa. Well done to everyone at Longlands.

Reply from Helen Dearing, On behalf of the team at Longlands

Thank you so much for such a wonderful review. We all were very emotional reading it. It's great to hear how well she is doing here at Longlands, she certainly has fitted in well and she's a pleasure to care for. The staff are so thrilled to read the very positive feedback, thank you once again.

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Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Longlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.624 for Longlands is calculated as follows: ( (284 Excellents x 5) + (87 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 391 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longlands is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (3)

Louise

Louise Allen

Job Title: Home Manager

Joined: 2005

Louise brings 19 years of experience in the care sector to her new role as Home Manager at Longlands. She began her career as a Care Assistant and has worked across various care settings throughout Oxfordshire. Along the way, she completed her NVQ Level 4 in Leadership and Management in Care and is currently working towards her Level 5 Diploma.


Most recently, Louise was Head of Care at Old Station House in Abingdon. She’s now looking forward to her new challenge as Home Manager, a career aspiration she's had for many years, and is passionate about ensuring every resident enjoys a happy, fulfilled life in a supportive and caring environment.


Outside of work, Louise enjoys gardening, cooking, walking her Labrador Winston, and exploring the English countryside.

Elaine

Elaine Eadle

Job Title: Admin Assistant

Joined: 2017

Elaine started in the care sector 13 years ago as a domiciliary carer and joined Longlands six years ago as a carer. Four years ago she started in the office as an admin assistant.


She loves working for OSJCT as every day is different, there's never a dull moment working in the care sector! She enjoys working in front of the house as she has good relationships with the residents and families and the staff and volunteering team.


When she is not working she spends time with her son who’s a professional dancer, so she does a lot of travelling, watching him perform. She loves going on long walks with her dog.

Roland

Roland Mene

Job Title: Night Care Leader

Joined: 2023

Roland joined OSJCT in April 2023 as a Night Carer and quickly became a valued member of the team. Now Night Care Leader at Longlands, he brings nearly ten years of experience in the care sector, along with a calm and reassuring presence during the night shift.


Qualified in Health and Social Care (Level 3), Roland takes a holistic, person-centred approach to care—supporting residents’ physical, emotional, and social needs with compassion and empathy. He finds joy in everyday acts of kindness and is dedicated to promoting independence and well-being.


Outside of work, Roland enjoys reading, exploring ideas online, travelling, and spending quality time with his family.

Frequently Asked Questions about Longlands

What types of Care is Longlands registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Longlands have?

There are 48 Single Rooms.

What are the Facilities & Services at Longlands?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Longlands to the centre of Oxford?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Longlands to verify any information. View our terms and conditions. Longlands has an Enhanced Service - more info.