
If the case was to arise she would be more than happy to be a permanent resident.John R(Son of Resident/Service User)



If the case was to arise she would be more than happy to be a permanent resident.John R(Son of Resident/Service User)



Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people.
Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.
All residents are supported in the pursuit of an active...
Care Provided by Longlands
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
The price(s) shown are provided by the care home. Contact Longlands for full pricing details and T&Cs.
Contact Longlands to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Louise Allen (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1997
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (1)
Longlands Reviews (116)
Longlands has a Review Score of 9.8 (9.812) out of 10, based on 28 reviews in the last 2 years.
Over all time Longlands has 116 reviews.
They have gone to great lengths to understand what she wants, to make her feel secure, and to give her the food and environment she likes.
They also have lots of activities, so she can wander around chatting to folk, and also go on trips if she wants, go dancing, watch films, sing in a choir and they have regular doctor visits and good care in the home when inevitably she falls or is ill, without having to go to hospital.
Cannot recommend it too highly.
Thank you for such a lovely review of our home, we are really grateful. The manager and staff will be so thrilled to read how highly you have rated our home and the recommendation. We host many events here during the year, we hope you can make one. If there is anything else we can do for your loved one, please let us know.
This was my first experience visiting the care home, I think that the social rooms were well decorated and stocked with coffee/tea, they were clean and tidy. I would like to note that all the care staff I met were polite, busy, helpful and very visible in the home. I can imagine that the work for you all is very challenging, but for me, it was very reassuring to see first-hand your team operating very professionally and respectfully towards all the residents.
Thank you for your review of our home, we really appreciate it. Our staff will be so thrilled to read how helpful and polite you think they are. Although our work can be challenging at times, it is immensely rewarding, especially seeing the smiles on our residents' faces. We have a range of events happening in 2025, we'd love to welcome you to one. Merry Christmas and best wishes for 2025.
Staff are all very happy and very helpful. If there is an issue they try to solve it as soon as they can. Always made to feel welcome. They all do a very good job. Manageress is great and caring.
Thank you for taking the time to write us a review, and for sharing your experience of our home. Please don't hesitate to ask if there is anything else we can do to help.
We went to take some post to a neighbour and stayed about half an hour. The home was well-decorated for Halloween. Signing in and out was done promptly. The neat, cheerful staff were busy but kind. We enjoyed the manager's conversations and we're happy to recommend the home when she asked us to.
Thank you so much for leaving us a great review and for you to recommend our home, we really appreciate that.
Dad had a wonderful stay again. Such an immaculately clean home. It was decorated brilliantly for Halloween. All the staff are always so friendly and caring. The manager is always so helpful and understanding of Dad's needs ensuring they are met whilst he's in respite. The activities at the home are amazing too. So many different activities planned. Thank you for inviting myself and my youngest to join Dad and you all for fireworks. It was such a lovely night.
Thank you for your lovely review - we are so pleased to read how happy you are with the care and the facilities we provide to your dad at Longlands. Our staff will be really pleased to read such fabulous comments about us all. Look forward to welcoming you to our next event.
I have power of attorney for a resident I have known through my church for several decades. She has never been considered easygoing, and when she was admitted to care after several strokes, because she had lost capacity to live at home with carers we thought that the care home staff would have an uphill struggle. She has settled into Longlands brilliantly. The manager and the carer team have done an excellent job of meeting her needs, and gaining her trust, to the point where she is happiest at Longlands and disinterested in going out. One example of this is that when she wandered in the night recently, which sometimes happens, rather than try to press her to return to bed, they put a film on the big TV for her to watch in the living room and covered her up when she fell asleep on the sofa. Well done to everyone at Longlands.
Thank you so much for such a wonderful review. We all were very emotional reading it. It's great to hear how well she is doing here at Longlands, she certainly has fitted in well and she's a pleasure to care for. The staff are so thrilled to read the very positive feedback, thank you once again.
My mum who is suffering from vascular dementia was admitted for respite care for a 5-week period. Every occasion I had to speak to her she was very happy with the care and treatment she was receiving. If the case was to arise she would be more than happy to be a permanent resident.
Thank you for your lovely words. It was a pleasure caring for your mum during her respite stay with us. She will be missed. We would very much welcome her if she wanted to reside with us permanently. Best wishes to you all from everyone here at Longlands.
Mum has been in Longlands since May 2023 and she has not complained about anything. When asked she always has praise for all the staff and eats all her meals as there is always a choice. The staff always answer any questions I may have about my mum's care and well-being so I am happy leaving Mum in their care.
Thanks so much for your review of our home, we really appreciate it. We absolutely love caring for your mum, she's been an absolute delight since she joined us in May 2023. Do come and say hello next time you're visiting us.
Mum is well looked after, and she likes to stay in the communal area, as she tells us that she feels safe with the carers. There is a lot of interaction between carers and residents and plenty of activities.
We are always offered drinks when we visit, we feel welcome, and we are kept informed about Mum's care.
Thank you for leaving us such a detailed review of our home and the care journey you and your mum have gone through, we really appreciate it. We hope your mum stays with us too, she has settled in well and likes the activities. It's been a pleasure caring for her. Our staff will be thrilled to read your feedback. Thanks so much.
The staff are very helpful and kind. My room was too small, it was difficult getting to the wash sink, not a lot of room for washing yourself.
Thank you for leaving us a review and for your review. Your comments have been passed to the Home Manager and she will have a chat with you about your room and see what can be done for you. Thanks.
I visit my aunt fortnightly and find the home pleasant, staff-friendly and smiling. I was disappointed that my aunt does not have a shower and toilet facility in her room. Which means for her age of 97 it is very difficult for her to use the bathroom opposite.
Thank you for leaving us a review, we appreciate it. We pride ourselves on our great staff and the home's atmosphere. Would you be happy to make contact with the Home Manager to discuss your comment about the bathroom? Thank you.
My sister has now been a resident at Longlands for over 3 months and we couldn't have been happier for the difficult choice we had to make. My sister has been very happy in her own flat for over 20 years but eventually needed 24-hour care. After reviewing 2 care homes, we chose Longlands who had very, very good reviews. My wife and I had a good feeling when we were shown around all the rooms, lounges and facilities were beyond our expectations. Our final thought is that Longlands has an excellent team of carers and management with a view of continually improving standards.
Thank you so much for your lovely review, we are really grateful. We are so pleased to read how highly you rate our facilities, care and staff you have interacted with. Our mission is to make people who come through our doors have a good feeling about us. We are honoured to care for your sister and she has settled in well. Please come and say hello next time you're visiting. Thanks.
The Staff at Longlands have been very helpful and very nice. nothing is too much trouble. the home is very clean and tidy. they try their best to help everyone. One of the members of staff brought in a DVD player so I could watch a DVD. The Home manager arranged for me to go out on trips that suited my requirements and has been very good to me.
Thanks for your fantastic review, we are so pleased to read how happy you are living with us at Longlands. If there is anything else we can do for you, please let us know. It's an absolute pleasure having you here.
I have been visiting a close friend of mine with Alzheimer's at Longlands, weekly since September 2023. At the time there was a problem with some of the CQC ratings which were not good. Since the new manager became manager at Longlands, these ratings have improved hugely because she has made radical changes and updated procedures and record-keeping. She takes an encouraging view of the staff and trains them properly. Generally, the staff are excellent, with a positive and happy attitude towards their work. They function as a family to the residents. I like to take my friend out each week, and give a shower and a phone call abroad. We sit together in one of the lounges and do a jigsaw or watch TV. I check the name stickers on all clothing every week, otherwise clothing can go astray. The home is cheerful and comfortable, the size of the room is good; the staff are reliable about administering medication. All good! We feel very lucky to have a place there.
Wow, what a fantastic review. The staff and home manager will be so thrilled to hear how vocal you are about the positive improvements at Longlands. Please come and say hello next time you visit. Thanks so much!
I am pleased to see improvements during this month. E.g. More attendance by carers in the lounge/dining area, residents being taken out on regular trips.
Many thanks for taking the time to write us a review - we really appreciate it. The new Home Manager has been working really hard to make improvements to Longlands, so it's fantastic to see that her efforts are making a difference.
The care and facilities are second to none - excellent.
Thank you so much for your review, we really appreciate it. It's great to hear how well your sister has settled in since she arrived. We love having her here, she loves to get stuck in with the activities and indeed, she has made lots of friends with the other residents and staff! Please let us know if there's anything else we can do for her. Please come and say hello next time you're visiting.
We have found the care and facilities very good in this home, in particular, three members of staff who have been very helpful when speaking in person, over the phone or by email.
It is stressful for us not being able to visit very often, and it is reassuring to know Mum is being looked after in a safe and comfortable environment.
Many thanks for your review of our home; we really appreciate it. We love having your mother reside with us. Please let us know if there is anything else we can do to make her stay as enjoyable as possible.
She is now interacting more, going out on trips and has completely changed.
Keep up the great work.
Thank you so much for the feedback; it means a lot to us. It's fantastic to hear that your mother is enjoying getting involved more with activities and going on trips. Please let us know if there is anything else we can do for her or you. Thanks so much!
All staff are great and happy. The new management is lovely, very helpful and the secretary is really great. Any problems they call me. Dad is really happy being in Longlands, and he is safe at all times.
Thank you for leaving us this fabulous review; it means the world to us! We love having your dad with us, and it's so nice to hear how happy he is here. Do let us know if there is anything else we can do for him. Many thanks.
They were put in separate rooms which disturbed them both as they had not been apart in 63 yrs.
The first week the home complained about my mother's nighttime wandering.
My father suffers from incontinence and as there were no facilities in his room and as his short-term memory is bad he never found the toilet down the hall. We very often found the waste bin in the room had been used to relieve himself. After a week he was provided with a commode but when we visited it was always full.
Mother needed prompting to eat. Unfortunately, this was never done and witnessed on many occasions of her food being placed on her table in front of her and then being cleaned away an hour later intact.
Due to this, she became very weak and unable to walk unassisted.
This led to mother being found on the floor in the morning after falling from her bed the 2nd time leading to a broken hip.
Thank you for your review. We are sorry to hear that you are not satisfied with the care your parents have received. If you would like to raise a formal complaint, please feel free to contact our Feedback and Complaints Officer via email - complaints@osjct.co.uk.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Longlands.
There are no upcoming events for Longlands.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Longlands.
Meet the Team (3)

Louise brings 19 years of experience in the care sector to her new role as Home Manager at Longlands. She began her career as a Care Assistant and has worked across various care settings throughout Oxfordshire. Along the way, she completed her NVQ Level 4 in Leadership and Management in Care and is currently working towards her Level 5 Diploma.
Most recently, Louise was Head of Care at Old Station House in Abingdon. She’s now looking forward to her new challenge as Home Manager, a career aspiration she's had for many years, and is passionate about ensuring every resident enjoys a happy, fulfilled life in a supportive and caring environment.
Outside of work, Louise enjoys gardening, cooking, walking her Labrador Winston, and exploring the English countryside.

Elaine started in the care sector 13 years ago as a domiciliary carer and joined Longlands six years ago as a carer. Four years ago she started in the office as an admin assistant.
She loves working for OSJCT as every day is different, there's never a dull moment working in the care sector! She enjoys working in front of the house as she has good relationships with the residents and families and the staff and volunteering team.
When she is not working she spends time with her son who’s a professional dancer, so she does a lot of travelling, watching him perform. She loves going on long walks with her dog.

Roland joined OSJCT in April 2023 as a Night Carer and quickly became a valued member of the team. Now Night Care Leader at Longlands, he brings nearly ten years of experience in the care sector, along with a calm and reassuring presence during the night shift.
Qualified in Health and Social Care (Level 3), Roland takes a holistic, person-centred approach to care—supporting residents’ physical, emotional, and social needs with compassion and empathy. He finds joy in everyday acts of kindness and is dedicated to promoting independence and well-being.
Outside of work, Roland enjoys reading, exploring ideas online, travelling, and spending quality time with his family.
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