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Longlands

Balfour Road, Blackbird Leys, Oxford, Oxfordshire OX4 6AJ
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If the case was to arise she would be more than happy to be a permanent resident.John R(Son of Resident/Service User)
Longlands, Oxford
Longlands, Oxford
Longlands, Oxford

Longlands is registered for forty-eight residents and a team of skilled and friendly carers provide residential and early-stage dementia care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active...  

Care Provided by Longlands

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,260 - £1,345£1,405 - £1,485
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Longlands to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise Allen (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (1)

Longlands Reviews (116)

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9.8

Longlands has a Review Score of 9.8 (9.812) out of 10, based on 28 reviews in the last 2 years. Over all time Longlands has 116 reviews.

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Showing 116 reviews matching selected criteria
Review from Tony H (Son of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience

Staff have always been supportive, helpful and friendly, and my mother is extremely well cared for. When I visited a large group of residents including my mother were engaged in a music and singing activity with a visiting entertainer who was very in time with their wants and needs. It was lovely to see them enjoying it.

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Review from Lance T (Husband of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience
Choosing a care home is a difficult task with no help available from the local council. This is the third placement for my wife and in hindsight, it could have been first, if only I had known the pitfalls we endured on the way.
The first home was totally unsuitable, but it did provide a 4 week period for us to do some serious research. After inspecting several homes, we thought that we had found an adequate placement but 18 months later, social services insisted on moving her purely on financial grounds and against the recommendations of her doctor.
The manage's attitude and description of Longlands sold the home to me before I even saw it and I am pleased to say that over the past few months, it has exceeded my expectations. Without exception, the staff are all genuinely caring, compassionate, loving, I am struggling to find a word worthy of describing the situation.
The office and catering staff discreetly keep up to date, joining the residents on several of the numerous and wide-ranging activities well organised by an enthusiastic activities co-ordinator.
Visitors are always greeted with a smile and made very welcome, with several quiet rooms available for private talking or the opportunity offered to join in the general scenario of whatever activity is happening at that time.

Longlands itself is located in the centre of a housing estate and constructed with outside gardens and an enclosed courtyard/garden in the centre. At present, homing 2 rabbits, but judging on yesterday's activities there might be more in the near future. Large windows provide a good view of the gardens which in turn provides a light airy atmosphere to the spotlessly clean interior.

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Review from Myra B (Daughter-in-law of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience
My mother lived here 3 years ago. I now have my mother-in-law with you and things have moved on so much better. The home is cleaner and happier. The rooms are cleaner and staff are more helpful and meals much better.

I like that there are always soft drinks and snacks as some people can't always eat at the right times.

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Review from Pat W (Friend of Resident) published on 17 March 2017 Submitted via Postal Card
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I visit my friend 2 times a week and whenever I'm there and the carers pass her room, they always speak to her and are very helpful if she needs or wants anything.

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Review from S R (Friend of Resident) published on 17 March 2017 Submitted via Postal Card
Overall Experience

I have two friends who are residents, the first one has been with Longlands for approx 2 years and the second since December. I have visited 2-3 times with the first person and just this week with both and at all times most impressed with the staff and facilities. I enjoyed being in the morning activity room and the enjoyment the residents were getting out of the particular things they were doing, and also the care of the lady holding the course.

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Review from K T (Mother-in-law of Resident) published on 15 March 2017 Submitted via Postal Card
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The resident has been here for four weeks. The staff are excellent and friendly. As a social worker the general presentation is as good or better than many care homes I have visited. (Adult social care S/W)

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Review from Darren H (Grandson of Resident) published on 10 February 2017 Submitted via Postal Card
Overall Experience

I have found the staff at Longlands, Oxford very warm and genuine, ever cheery! My grandmother says they look after her very well. Based on how variable old people's care homes can be, I would say that as it currently stands, I trust this care home to be safe.

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Review from Anthony David T (Friend of Resident) published on 1 February 2017 Submitted via Postal Card
Overall Experience

Always a pleasant visit to our friend who is looked after well, she is made comfortable and loved with respect and dignity. When we visit we find the staff very helpful and always polite and helpful. The home is always found in a clean and tidy state and even the toilets are found clean and well serviced.

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Review from A S (Niece of Resident) published on 22 December 2016 Submitted via Postal Card
Overall Experience

Visiting my aunt for a birthday lunch in the home, I was extremely impressed with what I saw. The staff seemed wonderfully caring and appeared to love what they were doing We heard a lot of laughter and there was a lot of teasing between staff and my aunt (exactly what my aunt, aged 92 and completely deaf, loves and needs). With encouragement from the staff, she has even started to play Bingo. The staff would often bring a smile to my aunt's face - wonderful to see.

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Review from Mark D (Son of Resident) published on 8 December 2016 Submitted via Postal Card
Overall Experience
My mum was made to feel welcome at Longlands. The staff are all naturally caring and compassionate and patient.

My mum was treated with respect and dignity at all times and our family could rest assured that she was receiving the very best care available. Many Thanks

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Review from Mark F (Son of Resident) published on 16 November 2016 Submitted via Postal Card
Overall Experience

Mum became a resident at Longlands in June 2016. The staff look after her, care about her welfare and do their very best to ensure her safety and well-being. If you have a problem, they want to help, discuss and put effective care solutions in place to fix it. This care home is a caring, family, as well as a home. Keep up the great work.

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Review from Elizabeth A (Sister of Resident) published on 16 November 2016 Submitted via Postal Card
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Whenever I have visited my brother he always seems happy. The staff are very approachable if there are any concerns. It is a very friendly community and I always come away knowing that my brother is in safe hands.

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Review from P Y (Sister of Resident) published on 20 October 2016 Submitted via Postal Card
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All together I am really happy that my sister is here at Longlands, it has put my mind at rest. The food always looks good. I like to hear that she goes out from time to time and to the seaside. My sister is always very happy when I come to visit her, which makes me very happy.

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Review from Paige S (Resident / Service User) published on 17 August 2016 Submitted via Postal Card
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I am a wheelchair user, I enjoy coming to Longlands, it is wheelchair friendly. The toilets are excellent. The staff here are really friendly and helpful. I always look forward to my next visit.

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Review from Connie B (Resident / Service User) published on 16 August 2016 Submitted via Postal Card
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Longlands and the staff are excellent nothing is to much trouble, the manager is very nice and helpful. Since living here I take part in local coffee morning friendlies. I went to the Summer fun day where I dressed up and went on two seaside trips to Southsea and Bournemouth and was able to bring my family. I really like it here and meeting new friends.

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Review from Valerie C (Friend of Resident) published on 27 July 2016 Submitted via Postal Card
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Always a friendly welcome. Clean and comfortable, a pleasure to visit. My friend is very lucky to have a place in Longlands

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Review from Linda A (Daughter of Resident) published on 22 July 2016 Submitted via Postal Card
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I am very happy that my mother is living and cared for so well in Longlands. The staff there are second to none! Nothing is ever too much trouble for them. All of them go the extra mile to make sure the residents are happy and well looked after. The manager is always there if she is needed and the care team is a credit to her and themselves. Always lots of activities going on which is a credit to the lady who organises it all. Well done everyone at Longlands.

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Review from Pat A (Son-in-law of Resident) published on 20 July 2016 Submitted via Postal Card
Overall Experience

My mother-in-law has been a resident in Longlands for the past 15 months. My wife and I are very satisfied with the home. The home is clean, comfortable and cosy. The staff are wonderful, caring, understanding and very supportive to the residents and families. Always lots of activities and outings for the residents to take part in. All in all a very clean, happy and friendly home, it's like one big happy family there.

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Review from B T (Friend of Resident) published on 21 June 2016 Submitted via Postal Card
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My first visit to Longland Care home was April 2016. I have been living on Cuddesdon Way fifty years and walked past the care home many times. My first visit was very nice everyone was very kind and I had a nice cup of tea and cake. The room was very well decorated with some very nice pictures on the walls. The residents are well looked after and seemed well looked after and quite happy. I hope to visit again soon. So good luck Longlands and all the very best.

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Review from Janet W (Daughter of Resident) published on 23 May 2016 Submitted via Website
Overall Experience
Longlands in my opinion is an extremely well run happy home. The Manager and her staff deserve to be rewarded for all the extra effort they give to make this care home a home.
Mum is very well cared for, happy, and yes at times she will say "don't you leave me here" but as she has dementia she doesn't understand that she can no longer live in her own home, and I know she is safe , happy and well looked after she is treated with dignity allowed to make choices and is always listened to
I understand that several staff have just won some local awards well over due.

No care home is ever going to replace your loved ones own home but Longlands comes close. My one issue is that Longlands does not have their own transport to enable mum to go out on their organised trips. This should be any area that The Orders of St John's gives some priority to so that all the elderly if they desire, and regardless of their mobility can enjoy all the activities that the Manager and her hardworking staff organise

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 June 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (9)

Accreditations

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Meet the Team (3)

Louise Allen
Louise AllenJob Title:Home ManagerJoined: 2005

Louise brings 19 years of experience in the care sector to her new role as Home Manager at Longlands. She began her career as a Care Assistant and has worked across various care settings throughout Oxfordshire. Along the way, she completed her NVQ Level 4 in Leadership and Management in Care and is currently working towards her Level 5 Diploma.

Most recently, Louise was Head of Care at Old Station House in Abingdon. She’s now looking forward to her new challenge as Home Manager, a career aspiration she's had for many years, and is passionate about ensuring every resident enjoys a happy, fulfilled life in a supportive and caring environment.

Outside of work, Louise enjoys gardening, cooking, walking her Labrador Winston, and exploring the English countryside.

Elaine Eadle
Elaine EadleJob Title:Admin AssistantJoined: 2017

Elaine started in the care sector 13 years ago as a domiciliary carer and joined Longlands six years ago as a carer. Four years ago she started in the office as an admin assistant.

She loves working for OSJCT as every day is different, there's never a dull moment working in the care sector! She enjoys working in front of the house as she has good relationships with the residents and families and the staff and volunteering team.

When she is not working she spends time with her son who’s a professional dancer, so she does a lot of travelling, watching him perform. She loves going on long walks with her dog.

Roland Mene
Roland MeneJob Title:Night Care LeaderJoined: 2023

Roland joined OSJCT in April 2023 as a Night Carer and quickly became a valued member of the team. Now Night Care Leader at Longlands, he brings nearly ten years of experience in the care sector, along with a calm and reassuring presence during the night shift.

Qualified in Health and Social Care (Level 3), Roland takes a holistic, person-centred approach to care—supporting residents’ physical, emotional, and social needs with compassion and empathy. He finds joy in everyday acts of kindness and is dedicated to promoting independence and well-being.

Outside of work, Roland enjoys reading, exploring ideas online, travelling, and spending quality time with his family.

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