The Coombs, Coleford, Gloucestershire
The Coombs, Coleford, Gloucestershire
The Coombs, Coleford, Gloucestershire

The Coombs offers up to 36 residents compassionate, individualised residential, nursing and respite care. Originally built as a private residence in 1856, The Coombs was renovated 100 years later. Situated close to Coleford town centre in the beautiful Forest of Dean, the home is surrounded by large, pleasant gardens and is adjacent to the Coombs Park Estate..

Offering a mix of different accommodation, this warm and friendly home has rooms in the original Grade II-listed main house and in the specially designed single storey lodges that have subsequently been added. Cosy lounges are available to relax in, as is the garden on sunny days and social activities take place daily for your enjoyment. If however, you'd like a little more privacy, then your own bedroom offers a peaceful oasis. To give you the support you need when you need it, a friendly, professionally trained team are on hand around-the-clock to support you in how you wish to spend your day enabling you to continue to enjoy a fulfilling and independent lifestyle.

A dedicated Activities Coordinator organises a varied programme of events around each individual's requests, hobbies and interests. The team will be delighted to assist you to continue with existing pastimes, as well as give you the opportunity to try something new if you would like to. They make sure everyone is able to enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly. The home has access to a Trust minibus for trips out.

A talented cook and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take into account individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.

Group: The Orders of St John Care Trust

Person in charge: Linda Rivers (Home Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Visiting:

Visitors are welcome at any time.

Parking:

Free parking is available outside the home.

Latest Care Quality Commission* Report on The Coombs: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 14 Nov 2017

Nursing Care, Residential Care, Respite Care

Reviews

9.4 The Coombs has a Review Score of 9.4 (9.388)

The Review Score of 9.4 (maximum of 10) for The Coombs is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for The Coombs in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.638 for The Coombs is calculated as follows: ( (149 Excellents x 5) + (48 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 210 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for The Coombs is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Coombs?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Coombs

  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    3
  • Cousin of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • more

Nice friendly home with caring staff. Although an old building, it was clean and tidy. The food looked appetising and the staff are really kind and considerate.

How likely would you be to recommend The Coombs? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Rooms: Satisfactory

My mother has been in The Coombs for two weeks now. The care and attention she receives is first class. All staff are wonderful. She is happy and comfortable and pain-free. She has improved greatly in last two weeks and I believe this is because of the excellent care and attention she has received. I would highly recommend The Coombs to others. I speak on behalf of the rest of the family and we would like to express our thanks to all staff for making our mother happy and comfortable as she nears the end of her life.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I base my review on the fact that my mum is settled, well cared for and happier than she has been for many years. She tells me almost every day about the lovely food and the kindness of the staff. As a frequent visitor, I feel valued and most welcome at all times. I have only two negative points to make.
The garden area outside the room needs to be tidied and planted for a pleasant outlook.
Activities for residents are only arranged 4 of 7 days as the coordinator is part time.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We went to The Coombs because it was recommended now we know why. It was exemplary. The manager pulled out all the stops to assess my mother-in-law on the ward. The home continues to communicate frequently with facilitating discharge. At the Coombs, the care was excellent, they were kind, patient, professional and my mother-in-law's health improved to the extent she wanted to go home.
The staff were again so supportive, communicating with GP, pharmacy and social services. Throughout, their communication and care, was more than excellent. I would not hesitate to recommend The Coombs.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On visiting friendly on a weekly basis, it is always a pleasure to visit. The staff are always very helpful, both to residents and visitors. Activities appear to be very good and on a regular basis. Always a very pleasant aroma when entering - good to note.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

When my friend first moved into The Coombs, she was very dispirited and disinterested in everything. Within a very short time, I could see the difference in her - she began to care about her physical appearance, took an interest in other residents and developed a strong relationship with the staff. The encouragement she has had, including learning to use a powered wheelchair for the first time, has resulted in her looking and sounding much more lively. I am delighted every time I visit her - and I can only put her present good health, improved appearance and involvement in residents' well-being, down to the wonderful staff and facilities.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's always a pleasure to visit.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have always found The Coombs to be a friendly home with the utmost of care and consideration being shown to all the patients and also to all the visitors. It is a pleasure to go there and nothing is too much trouble for the staff.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The Coombs provided kind and supportive care for my mum during her respite. I was impressed with the willingness of all the staff to accommodate mum's wishes and let her choose what she did and didn't want, could or couldn't do. The house has a lovely atmosphere and the rooms are as homely as possible. Mum said they listened too me and didn't just treat me like a silly old lady. I think that says it all.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Some residents are lonely at times.

How likely would you be to recommend The Coombs? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

My Step father arrived at the Coombs on the 15/02/16. first Impressions are very important. The Manager is in this job because of her kind, caring and wonderful compassion she shows, this is immediately obvious. We were so I pressed by her kindness and then could see what a fabulous team she had, even hand picked it would seem by how super they all are. He has had a rough time but so far has settled well and been so well looked after and comfortable. To us as a family the Manager and her team have been superb. So far everything has been so perfect we are in shock, I am sure with what we have seen this will continue. The home is beautiful and the residents are so friendly too, you can see how happy they are to be here. Well done, so far one very amazing place!!!!

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mother has now been in The Coombs for 2 years. She is very deaf and completely blind, her mental capacity is much less now but when she asks where she is and I say "The Coombs!" she has said "I like that". She knows she is cared for and well looked after and recently asked me to thank everyone for looking after her so well. All the staff are gentle, kind and respectful. It really does feel like a family and I am so grateful. The home is "super clean" with no smells. It is well decorated and the grounds well kept. Parking is sometimes a bit difficult but that is a very minor problem!.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The Coombs was the first care home I visited when looking for a suitable place for my 96 year old cousin. I knew immediately there was no need to look any further - the manager and all the staff I met were so welcoming and friendly, and there was a calm and loving atmosphere.
My cousin went into Holly Lodge and is so happy there. All the rooms are light and airy - it is as good as being at home.
His bedroom is a good size, well equipped and always very clean and tidy. The staff are all so caring and attentive to his needs and he really enjoys their company. The food is of a high standard with a good variety each day. I, also, have had great support from the manager and all the staff too - the best care home I have ever visited over a number of years.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were wonderful, nothing was too much trouble and we felt that my partner was well looked after and they tried to make the food appetizing. Due to his limited mobility the manager changed his room to make him much more comfortable to enable him to see more. From the moment we stepped through the door we felt a caring and loving atmosphere where people really cared about the individual. Special thanks has to go to the carers who were there in his last moments and many others who cared for him a big thank you for their compassion and love.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Choosing a nursing home for dad was a daunting task. A soon as we walked through the door at The Coombs we were reassured he would be well cared for. The staff are wonderful; dad received the best of care and they are so supportive to relatives too. Dad's cat was even able to visit his room. The Coombs is bright, airy and well decorated and maintained. Overall very pleasant. It is a real home from home. Dad wasn't able to join in with the arranged activities but the "All about me" booklet was an excellent tool for conversation. We even learned a few new things too!

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the Coombs is a great home in every way from carers to cleaners and gardener. Food is great and very clean. Well run home, plenty of activities going on. So glad we were able to get a place for Mum here. The home always very warm and welcoming. Mum and all the family looking forward to a good Christmas. PS Mum celebrated her 100th birthday here in September. Everyone had a great time.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Coombs is a super home from the first day mum arrived both for her and all the family. Always the same whatever time of day we arrive the home is very clean, friendly i.e. all the staff all very genuine. Mum loved her home but she has settled in very quickly and loves all the staff. Meals are very good. Cannot fault The Coombs. Mum happy, also all the family.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I could not have wished for a better place for Dad to spend his final weeks. All the staff were brilliant, very caring and attentive to dads needs while listening to and looking after relatives. The Coombs has a very pleasant, happy and clean atmosphere.

How likely would you be to recommend The Coombs? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

No image found

Linda Rivers

Job Title: Home Manager

Joined: 2010

Description:

The residents at The Coombs are cared for by a highly dedicated and professional team of employees which includes Nurses, Care Leaders, Carers, Administrators, Housekeepers and the Catering Team. They are all led and supported by both the Deputy Home Manager and Home Manager.

Linda has been Home Manager of The Coombs since December 2010, she has over 30 years experience as a Registered Nurse with the last 20 years specialising in nursing older people. Linda trained at the John Radcliffe School of Nursing, Oxford and the West Berkshire School of Nursing, Reading. After qualifying as a Registered Nurse, Linda gained experience as a Staff Nurse on medical and surgical wards, intensive care and coronary care units. In October 2012 Linda completed a NVQ level 4 Award in Leadership and Management.

Linda encourages and supports all of the team at The Coombs in their continued personal and professional development through training and reflective practice.

Over the years The Coombs have built up a good reputation and has forged strong links with in the local community, Linda and her team are proud to work at the home and are very passionate about the quality of care that the residents at The Coombs receive

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Coombs