The Coombs

Both my parents have been at The Coombs for 12 months now. They are very well looked after and very settled . The home itself is homely and clean with lovely home cooked food. Residents have varied activities most days, visiting performers and go out on trips . When I have needed to raise small issues I have been listened to and they have been addressed quickly. More recently, The Coombs has a different care provider and new manager and it is being extremely well run. Staff are welcoming and appear relaxed and happy and there is just the best atmosphere amongst the residents. I particularly love the fact that everyone is mixed together and nobody is segregated . I thoroughly recommend The Coombs . All the staff are so kind to the residents and take fantastic care of them .

The new manageress has made some very good improvements in the care home. It is clean and pleasant, the grounds have been tidied and the rubbish removed. Any complaints or suggestions are listened to and acted upon promptly. Many of the problems have been solved and we are made to feel respected and listened to. The result is a happier place to be where it feels that you are being respected as a human being and your views are important. Keep up the improvements, and all will continue to improve.

My wife has been resident at the Coombs since the beginning of June and from the start has been very much at home, this in turn makes life better for me knowing that I have no concerns about her well being. I couldn't feel happier about our situation as the quality of our lifes has increased greatly.

I can't believe that I am actually able to be here . It's my safe place

My dad was in hospital after having a dvt. That led to his leg being amputated through the knee, he was catching infection after infections, I thought he might never leave hospital. The Coombs accepted him and he arrived a few weeks before xmas, he had very little and they got him some essentials for xmas and welcomed him. He was thier for 18 months under the best care.

Thank you for all your support and kindness to my brother as well as us, your kindness and support makes me feel like I'm at home too.

I have to be honest that my opinion of Care Homes in general , previously was not good but after being lucky enough to get a place at The Coombs for our 93 year old mum, that opinion quickly changed . From the moment mum arrived there they were very attentive and took the time to get to know her ( and us) and find out what she liked and disliked. There were no restrictions on visiting hours which made it easy and less stressful spending quality time with mum. The food was good and plentiful usually with home made cakes at tea time . It really was like a home from home and I joked to my own children that they could book me in now because it simply was that good. I can totally recommend The Coombs and would like to thank the very very caring staff there . You are amazing

We all want our parents to remain in their own homes as long as possible, but there are times when you have no choice but to choose a care home for them. We couldn't have made a better choice than The Coombs! From the very first moment, it felt like a home, a warm, friendly, inviting home. And it felt like that every time we visited, day or night. Mum made friends with all the wonderful staff and she enjoyed their stimulating banter, danced and sang with them. The kitchen staff looked after her every need, which was mostly cheese and crackers - lol! There were plenty of events and outings to the swimming pool, boat trips, library and cafes. Most importantly, her health care and nursing requirements were handled with dignity and sensitivity, and always carefully monitored. As mum's closest family, we were listened to by the incredible staff and Management of The Coombs. Mum's last hours were handled with dignity, respect and love. We thank each and every one of you.

My husband's nan has been in The Coombs since August. She has settled in really well. Such a homely environment and nothing is ever too much trouble for the staff. Activities are great with choices for all to participate, plenty of grounds to take your loved ones around when the weather is nice. It is also always very clean when we visit. Thank you for taking such good care of our nan, it's always a pleasure to visit.

My nan is in The Coombs Nursing Home and I have had the best experience. She is happy and well looked after. The care team is amazing, nothing is too much and they always make the residents laugh and feel at home. My nan has come on so well since being admitted, when she arrived she was too poorly to get out of bed and now she is up and walking with a wheeled frame, eating a cooked breakfast every morning and loving life. The manager is always willing to help where she can and is always welcoming when coming into the home. The Coombs feels like a home from home.

Very caring to my father, can't fault them at all. Takes part in all activities which is very good for him. The food is excellent and always well-presented. Rooms are very spacious and clean and tidy.

After caring for both our parents, it's very reassuring to know that dad is being so well cared for at the coombs. All the staff are brilliant with him, as well as us as a family.

Amazing, very reassuring, staff are caring and nothing is too much trouble. Couldn't be a better home for Mum. The staff are all incredible. I know Mum couldn't be in a better home. I am so thankful for all at The Coombs and all that the staff do.

Set in beautiful gardens, you feel at home as you enter. The staff are truly wonderful, and you can see they all love working there. A very well-organised management and I feel this is also why everybody gives out positive vibes. I am so happy for Mum and feel she will have many years at The Coombs. Also, makes it easier for me to leave her.

Staff are always polite, helpful and extremely caring for residents and residents' families. The care home is always spotlessly clean and tidy and I would recommend it to anyone.

Very happy with the care received for Mum. The staff are very friendly and helpful. Mum seems very content in The Coombs and does join in more with the activities like bingo and quizzes. I would recommend this home to others.

The Coombs support me. The care is excellent for my husband. The staff always give so much. I would recommend The Coombs.

My dear mum has just spent four years in The Coombs, up until her sadly passing away a couple of days ago. Whilst not the most luxurious of care homes, the care Mum received was absolutely excellent and we could not have wished for better. In her final days and hours, the love and care shown to Mum was really wonderful and heartwarming to see.

The care staff at The Coombs have looked after my friend very well. They are kind, caring and friendly, and nothing is too much trouble. My friend is very happy here.

I have always had a very positive experience regarding the care of Mum at the Coombs. The staff are always very helpful and Mum is happy and content. The coombs has a "homely" feel with plenty of activities to entertain the residents and of late day trips