Paternoster House Care Home in Cirencester provides a safe and welcoming environment within a friendly village community. The home offers high-quality, person-centred care and nursing support, helping residents live comfortably while maintaining their independence and enjoying a fulfilling lifestyle.
Accommodating up to 40 residents, Paternoster House delivers compassionate residential, respite, dementia and nursing care. Previously operated by The Order of St John’s Trust, the home is now part of the Agincare...
Paternoster House Care Home in Cirencester provides a safe and welcoming environment within a friendly village community. The home offers high-quality, person-centred care and nursing support, helping residents live comfortably while maintaining their independence and enjoying a fulfilling lifestyle.
Accommodating up to 40 residents, Paternoster House delivers compassionate residential, respite, dementia and nursing care. Previously operated by The Order of St John’s Trust, the home is now part of the Agincare family, ensuring this valued local service continues to support people in the community.
Residents receive tailored care 24 hours a day in a homely setting that can be personalised to suit their preferences. The home is fully equipped to meet residents’ needs, with a dedicated team focused on helping everyone feel comfortable, settled and supported from the moment they move in.
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The price(s) shown are provided by the care home. Contact Paternoster House for full pricing details and T&Cs.
Paternoster House has a Review Score of 9.6 (9.575) out of 10, based on 10 reviews in the last 2 years.
Over all time Paternoster House has 56 reviews.
There is such a warm welcoming atmosphere as you enter Paternoster House. All the staff know the residents by name and treat them with the greatest respect. The residents themselves care for one another and try to help by offering a kind word when possible. The activities on offer are varied and...
There is such a warm welcoming atmosphere as you enter Paternoster House. All the staff know the residents by name and treat them with the greatest respect. The residents themselves care for one another and try to help by offering a kind word when possible. The activities on offer are varied and great encouragement is given to participate, whilst understanding that some people are happy to just look on. The meals always look appetising, well done to everyone at PN.
My experience with Paternoster House has been extremely positive. The staff are consistently kind, compassionate and professional, always treating residents with dignity and respect. The home has a warm and welcoming atmosphere, and it is clear that the team genuinely cares about the wellbeing and...
My experience with Paternoster House has been extremely positive. The staff are consistently kind, compassionate and professional, always treating residents with dignity and respect. The home has a warm and welcoming atmosphere, and it is clear that the team genuinely cares about the wellbeing and happiness of everyone living there.
Recently the has been issues with the lift in the home being out of service, this has caused issues for some residents but the staff and whole home has rallied around to support residents.
On occasions i have ate lunch with my friend and the food is always amazing!
Communication with families has been excellent, and we have always felt supported and reassured. The activities, cleanliness, and overall standard of care have all been impressive. Knowing our loved one is safe, comfortable and well looked after gives us real peace of mind.
I would happily recommend Paternoster House to anyone looking for a caring and supportive home for a family member.
My mother has just passed away at Paternoster after over six years of living there. I can honestly say I have never ever regretted putting her there, she has had six years of being well looked after and loved. The carers and nurses are angels, the admin staff efficient and kind. I would recommend...
My mother has just passed away at Paternoster after over six years of living there. I can honestly say I have never ever regretted putting her there, she has had six years of being well looked after and loved. The carers and nurses are angels, the admin staff efficient and kind. I would recommend it as a caring, fun, homely place to put your loved ones. Thank you Paternoster.
Thank you so much for your incredibly kind and heartfelt words. We are deeply sorry for your loss and extend our sincere condolences to you and your family. It has been a privilege to care for your mother over the past six years, and we are truly grateful for the trust you placed in us. Your...
Thank you so much for your incredibly kind and heartfelt words. We are deeply sorry for your loss and extend our sincere condolences to you and your family. It has been a privilege to care for your mother over the past six years, and we are truly grateful for the trust you placed in us. Your appreciation means the world to our carers, nurses, and administrative team, who are dedicated to providing a loving, respectful, and homely environment. Thank you for your recommendation and for being part of the Paternoster family. Our thoughts are with you at this difficult time.
My dear sister sadly passed away at Paternoster on 2nd August after excellent care since January 2025, the kindness & dignity shown by every member of staff associated with her was second to none, we spent every day of her last week by her side and the staff couldn't have been kinder they certainly...
My dear sister sadly passed away at Paternoster on 2nd August after excellent care since January 2025, the kindness & dignity shown by every member of staff associated with her was second to none, we spent every day of her last week by her side and the staff couldn't have been kinder they certainly made what was a dreadful time for us more bearable with plenty of comfort, tea etc, we couldn't have asked for anywhere better for my sister to live out her last days and take comfort in the knowledge she was so happy there..
Thank you so much for your kind words - they mean so much to the whole team. It was a real privilege to care for your sister and we're all so sorry for your loss. If there's ever anything more we can do to support you, please don't hesitate to get in touch.
From the moment my mother arrived at Paternoster House in January this year through to her sad passing in August, each and every staff member has excelled in their own particular role.
Be they front-facing within the reception, daily carers, senior nurses, cleaners, kitchen or maintenance staff,...
From the moment my mother arrived at Paternoster House in January this year through to her sad passing in August, each and every staff member has excelled in their own particular role.
Be they front-facing within the reception, daily carers, senior nurses, cleaners, kitchen or maintenance staff, their warmth, genuine kindness, humility and love is apparent throughout the entire house-hold; therein absolute peace of mind that mum was always in the best possible professional and loving care.
Outstanding in all respects.
Thank you so very very much.
Thank you so, so much for taking the time to write us this review. Your kind words mean a lot to the whole team. It was a real privilege to care for your mum, and we're all so sorry for your loss. If there's ever anything more we can do to support you, please just ask.
As soon as I entered through the door and was greeted with warmth and smiles, I knew I was in a place that was very special. Music and light were in the lift and I was guided to my friend's room - it was home from home. Immaculate crisp bed linen, pretty top, birdsong flowing through the window and...
As soon as I entered through the door and was greeted with warmth and smiles, I knew I was in a place that was very special. Music and light were in the lift and I was guided to my friend's room - it was home from home. Immaculate crisp bed linen, pretty top, birdsong flowing through the window and always smiles, warmth and overwhelming care from the wonderful carers. Thank you Paternoster for giving my friend such a truly beautiful and happy place and for us to be able to share this special place - Paternoster Care Home.
Wow, thank you so much for this amazing review! It means a lot to the whole team to receive such fantastic feedback, and we really appreciate you taking the time to share your thoughts.
All of the staff are patient and caring. They treat the residents with dignity and respect- even when that requires one to one help/reassurance. Potential improvements, many rooms not having ensuite toilets, use commodes. These can get smelly. Opening windows is not always acceptable. It would be...
All of the staff are patient and caring. They treat the residents with dignity and respect- even when that requires one to one help/reassurance. Potential improvements, many rooms not having ensuite toilets, use commodes. These can get smelly. Opening windows is not always acceptable. It would be helpful to install extractor fans. Other than that, the home is comfortable and well equipped, and is kept clean and safe.
Thank you for your review of our home, we really appreciate it. We appreciate your feedback and will ensure this is raised with our property team to look into. Please let us know if there is anything else we can do for your loved one, we'd be happy to help.
My brother had a very bad 2023 and spent most of it in hospital. When we went to Paternoster House in 2024 I expected him not to last very long. However, thanks to all the team at Paternoster my brother is doing very well. Better than I ever thought. All the staff always speak and say hello...
My brother had a very bad 2023 and spent most of it in hospital. When we went to Paternoster House in 2024 I expected him not to last very long. However, thanks to all the team at Paternoster my brother is doing very well. Better than I ever thought. All the staff always speak and say hello whenever we are there. They create the atmosphere of a loving family.
Thank you for your very kind words about our home, it's greatly appreciated. We love caring for your brother and we are in awe of how well he has thrived here since he arrived last year. We try and make the home as family orientated as we can so for you to mention the family feel makes us very happy. Thank you.
The staff at Paternoster have been incredibly friendly and supportive to Mum, and to our family. They've allowed us to...
We are very confident in the level of professional care being provided for Mum at Paternoster, and grateful to those providing it.
Thank you so much for a truly wonderful review. It really is a pleasure caring for your mum, she's an absolute star. The team here will be thrilled to read how highly you rate our care and the activities we have. We want Paternoster to have a home-from-home feel and that we are one, happy family....
Thank you so much for a truly wonderful review. It really is a pleasure caring for your mum, she's an absolute star. The team here will be thrilled to read how highly you rate our care and the activities we have. We want Paternoster to have a home-from-home feel and that we are one, happy family. If there is anything else we can do for your mum, please let us know and we will be happy to do so. Once again, thanks for your very kind words, it really means the world to us.
A massively welcoming Care/Nursing Home which is fulfilling all expectations. Excellent management and nursing staff and very nice carers who always have time for you. Also it is great that animals are very welcome and that visits can take place at any time. Sadly my wife is immobile so she is...
A massively welcoming Care/Nursing Home which is fulfilling all expectations. Excellent management and nursing staff and very nice carers who always have time for you. Also it is great that animals are very welcome and that visits can take place at any time. Sadly my wife is immobile so she is unable to participate in activities but I understand she will be visited in her room by the Mindsong team.
Thank you for the lovely, kind words. The team will be so thrilled to read how friendly and supportive you see us. These are the most amazing compliments. Please let us know if there is anything else we can do for your wife and you. It really would be our pleasure.
My wife is in care for over a year and has received care and attention at all times. Excellent team in all areas. Thanking you!
My wife is in care for over a year and has received care and attention at all times. Excellent team in all areas. Thanking you!
Thank you so much for your lovely feedback of our home. Our staff will be so grateful to read how highly you rate our staff and the care provided.
My dad receives excellent care. The staff are lovely and treat him with dignity and patience even at times when things are difficult. They look to ensure that all the residents have the best quality of life possible whilst living with Alzheimer's. It is like a home from home in the Paternoster...
My dad receives excellent care. The staff are lovely and treat him with dignity and patience even at times when things are difficult. They look to ensure that all the residents have the best quality of life possible whilst living with Alzheimer's. It is like a home from home in the Paternoster family and we are always welcome when we visit Dad.
Thank you so much for your really lovely review. We are so thrilled to read your comment about family. Family is so important and underpins the ethos of our home. Do say hello next time you're visiting, you are always welcome to join us for tea and cake.
Very welcoming and caring staff. Nothing is too much trouble. My mum is extremely happy in her new home. My family visit every day including the dog. Beautiful gardens tended by volunteers and window boxes full of flowers. A bird feeder was put outside Mum's room window as she loves watching them....
Very welcoming and caring staff. Nothing is too much trouble. My mum is extremely happy in her new home. My family visit every day including the dog. Beautiful gardens tended by volunteers and window boxes full of flowers. A bird feeder was put outside Mum's room window as she loves watching them. Very friendly atmosphere which puts you at ease.
Thank you so much for your wonderful review of our home. We are so thrilled to read how happy your mum is in her new home, it's an absolute pleasure caring for her and she has settled in well. If there's anything else we can do for her, please let us know. Do join us for tea and cake, you're always welcome.
I think the staff do a very good job in sometimes challenging circumstances. A major issue seems to be the lift which is almost out of order for as long as it is useable. Overall my mother seems very happy with the care she receives and says how nice the staff are to her. At the end of the day as...
I think the staff do a very good job in sometimes challenging circumstances. A major issue seems to be the lift which is almost out of order for as long as it is useable. Overall my mother seems very happy with the care she receives and says how nice the staff are to her. At the end of the day as long as she is happy so am I.
Thank you for writing us a review, we really appreciate it. We love caring for your mum and she is always so polite and super friendly to everyone here, an absolute pleasure having her living here. Your feedback about the lift is noted. Thanks so much.
My experience of the home is very good and helpful and kind people.
My experience of the home is very good and helpful and kind people.
Thank you for your lovely words about our home, we really appreciate it. It's an honour caring for your sister.
When visiting my late mum's childhood friend, I was greeted with smiles and warmth from reception and all the members of staff. It was lovely to see her happy and joining in with activities, which we were encouraged to join in with too. There were ponies visiting which my daughter loved too.
When visiting my late mum's childhood friend, I was greeted with smiles and warmth from reception and all the members of staff. It was lovely to see her happy and joining in with activities, which we were encouraged to join in with too. There were ponies visiting which my daughter loved too.
Thank you for leaving us a lovely review, we really appreciate it. It's always nice to hear from residents' friends who come to visit and understand their experience of our home. We often have animals such as ponies visiting as our residents, family and staff love them. Do come and say hello next time you are visiting your friend.
Mum recently moved to Paternoster House from another care home in Cirencester, where in our opinion and safeguarding opinion she had been neglected. She was in bed all day and her weight went down to under 6 stone. Since being at Paternoster for the last three weeks she is a new woman. The care she...
Mum recently moved to Paternoster House from another care home in Cirencester, where in our opinion and safeguarding opinion she had been neglected. She was in bed all day and her weight went down to under 6 stone. Since being at Paternoster for the last three weeks she is a new woman. The care she has received is fantastic. She has already put weight on. She is not so anxious and is encouraged to join in activities. All the staff are very caring.
Thank you so much for your review, We absolutely love having your mum here with us and yes, what a difference the last three weeks have made. She is a much more relaxed and confident woman; it's great seeing her interact with the other residents. If there is anything else we can do for her, please let us know.
The care home is excellent.
The care home is excellent.
Thank you for your comment, it is greatly appreciated!
Always happy to assist and help with any problems. They treat Mum with respect and kindness.
Always happy to assist and help with any problems. They treat Mum with respect and kindness.
Thank you for sharing your experiences of our home and for taking the time to write us a review - we really do appreciate it. If there's anything further we can do for your mum, please let us know.
The manager and her team work tirelessly to provide and efficient service to the residents. Lovely atmosphere, all of the staff seem happy and this is reflected in their attitude. Two members of staff, especially, and the volunteers are lovely also.
The manager and her team work tirelessly to provide and efficient service to the residents. Lovely atmosphere, all of the staff seem happy and this is reflected in their attitude. Two members of staff, especially, and the volunteers are lovely also.
What kind words, thank you. I will make sure the team - and our volunteers! - at Paternoster read your comments, as I know they appreciate the feedback. Thank you for taking the time to write us a review.
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Sharon has...
Sharon has worked as the Activities Co-ordinator at Paternoster House since 2013 but has worked in the care industry for over 18 years.Outside of work Sharon loves taking her two terriers for a walk and socialising with friends and family.
Lindsey is the Home Manager at Paternoster House, having taken on the role permanently in March 2025. She joined the Trust in August 2020 after...
Lindsey is the Home Manager at Paternoster House, having taken on the role permanently in March 2025. She joined the Trust in August 2020 after relocating from Devon, where she previously ran her own catering business for 10 years.
Lindsey began her OSJCT journey as a Bursar before moving to the eCare team as a Subject Matter Expert, supporting homes across divisions with the rollout of digital care planning. In 2024, she transitioned into the Trainee Home Manager role within the Oxford division, where she achieved her Level 5 qualification in Operations Management. During this time, she also supported the reopening of the day centre at Lake House in Adderbury, which had been closed since the pandemic. Lindsey is currently working towards her Level 7 Senior Leader qualification.
Lindsey finds the most rewarding part of her role is helping residents maintain their independence. She is proud to be part of a team at Paternoster that truly feels like family.
In her spare time, Lindsey enjoys travelling, gardening, and spending time with her family.
The care home lists weekly fees per person between £1,200 and £1,500 for residential care (respite between £1,200 and £1,500), between £1,200 and £1,500 for residential dementia care (respite between £1,200 and £1,500), between £1,500 and £1,800 for nursing care (respite between £1,500 and £1,800) and between £1,500 and £1,800 for nursing dementia care (respite between £1,500 and £1,800). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 40 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
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