






Henlow Court is a welcoming care and nursing home in Dursley, providing compassionate residential, respite and nursing care for up to 40 residents.
Previously operated by The Order of St John’s Trust, the home is now part of the Agincare family, continuing its role as a valued local service supporting the community.
The home offers 24-hour, tailored care within a comfortable, homely environment. Residents are encouraged to personalise their surroundings, helping to...
Care Provided by Henlow Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Henlow Court for full pricing details and T&Cs.
Contact Henlow Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Hazel Cayabas (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1997
Room Information
- Single Rooms (40)
Visiting
- Visitors welcome at any time.
Parking
- Free parking is available outside the home.
Henlow Court Reviews (74)
Henlow Court has a Review Score of 9.8 (9.751) out of 10, based on 15 reviews in the last 2 years.
Over all time Henlow Court has 74 reviews.
This Care home is absolutely amazing. All the staff are kind friendly caring happy and informative. Not living close by I can only visit on occassions but it is a great comfort to know that my mum is well cared for safe happy. They have a great social media group and are constantly entertained with days out music and make a huge effort every week to put several activites on. I cannot recomend Highly enough well done to all the staff
Dad has settled in incredibly well, which is something we had hoped for but couldn't have imagined would happen so quickly. The staff have taken the time to get to know him, making him feel welcome and valued.
There is always something going on, and Dad really enjoys taking part in the wide range of activities. He especially looks forward to the outings, which have given him the opportunity to get out, socialise, and continue enjoying new experiences.
Knowing that he is happy, engaged, and well cared for gives our whole family great peace of mind. We are so grateful to everyone at Henlow Court for the compassion, dedication, and genuine care they show every day. We would highly recommend Henlow Court to anyone looking for a caring and supportive home for a loved one.
There is an activity programme to suit everyone
The staff are amazing from the moment you walk through the door to the care and hospitality staff
We were there at Christmas and donkeys came through the door, what a great sight to see
Would recommend Henlow to anyone looking for care for their loved ones
My Mum has been a resident of Henlow Court since August 2025. She has settled very well. The carers are really good, the residents enjoy lots of entertainment from the staff and various visiting groups. Christmas was lovely lots of events on, and an amazing Christmas lunch was served. Mum has made lots of friends and enjoys a laugh with the staff. Visitors are made to feel welcome and the staff soon get to know them too.
So yes i would recommend Henlow Court its great!
Dad was having frequent falls and spending the night on the floor. It became clear that he needed to go into care despite his reluctance. Now, whenever we visit him, he tells us we made the right decision, and he is very happy at Henlow Court. He says he is well looked after, and he enjoys having a cooked breakfast every day. We chose this home after visiting and seeing how clean and well looked after it was. The staff we talked to were helpful and friendly. The manager showed us around and explained everything thoroughly, so we had no qualms in placing Dad there.
We try & visit every day & whatever time we call in it's never a problem even during meal times ( which are good ) & it's always looks very clean .
The most important thing is that my mum is happy there .
My friend was admitted into Henlow Court in 2022 and very quickly became part of the furniture. He passed seat in February but was treated with dignity and respect till the very end. I was also accommodated with staying with my friend in his last few days and the staff could not do enough-offering me meals, drinks etc. Until his last weeks, my friend lived a fulfilled life, enjoying endless banter with staff members and residents alike, enjoyed his food and activities. I cannot recommend Henlow enough to those looking for a care home for their family members etc
My gran moved into Henlow Court in August of this year. She has settled well and made some nice friends. It's a lovely care home with great carers. There are lots of activities for the residents including animal visits which gran loves. It's such a comfort to know my gran is only a few minutes away and still able to be close to family and friends whilst receiving the excellent care she now requires. It's a very warm and welcoming care home that's a pleasure to visit as a family member of a resident. The carers and staff are friendly and chatty which just adds to the warm feel of the place. Henlow court has a lot to offer and I would certainly recommend it to anyone considering a care home for a loved one.
My mother who has dementia is being looked after extremely well at Henlow. She has settled in nicely & enjoys the food, activities & entertainment.I find the staff to be very kind, helpful & caring to mum & the family, nothing is too much trouble. This also goes to the manager who is very friendly & supportive, all of this provides a very friendly & positive atmosphere for my mum & family alike.
Thank you so much for this fantastic review! It's brilliant to hear that your mum has settled in so well, and finds the atmosphere so positive and friendly. It's a pleasure to have her with us at Henlow and if there's ever anything more we can do for you or her, please just ask.
The care team at Henlow Court have all been so caring and kind. I cannot fault them at all - such dedication to the needs of residents. My mother-in-law was here for 15 months. She was well looked after and happy - stimulated and included. Her medical needs were attended well too. We visited frequently, as did her friends, and we were able to come and go any time. Thank you so much to all staff there.
Thanks so much for taking the time to write this fantastic review - it means so much to the whole team. It was a pleasure looking after your mother-in-law, and if there's ever anything more we can do for you or your family, please just ask.
I find the staff are carers to be very helpful, kind and caring, not just to the residents but to their family and friends as well. The same goes for the management, who have been very supportive. They have acted above and beyond and has been so appreciated. The friendly atmosphere and banter is great.
My sister is being looked after extremely well at Henlow Court. She settled in quickly. She enjoys the food, the company and the entertainment days. She is far calmer than I would have expected after going into full time care.
It's a pleasure to have your sister with us here at Henlow Court, and we're delighted with how quickly she's settled here. Please don't hesitate to ask if there is anything else we can do to support her, or your family.
My mum has recently arrived in Henlow. I am very impressed with the level of care. Always clean and tidy. Staff are ever so friendly and the residents are so happy. My mum has settled really fast and I am really pleased. Keep up the great work.
We love that your mum has settled in so well with us here at Henlow Court. Thank you for your kind words about our home, and for taking the time to write us a review - we do appreciate it. Do let us know if we can do anything else to support you or your mum.
My mother-in-law was moved to Henlow Court in February this year, as her previous home closed just after New Year. I would like to say that her personal care is second to none. She is always out of bed, washed and dressed, looking clean and tidy. Her room is spotless (previous care home, I have been known to clean her room on more than one occasion!) as is the entire home. Just like to say the manager and her whole team are wonderful, they couldn't be beaten - amazing care and cleanliness.
Having visited and as a relative, used 6 different residential/nursing establishments over the years, I am in a position to make comparisons. Henlow Court is welcoming, well run, shows key adaptability to very varied clients and has high hygiene standards. It is disgraceful that our society ignores and devalues all that carers/care establishments offer and that healthcare has been separated from feeding, cleaning and comforting the elderly. Henlow's Garden Herbs and tame rabbit are brilliant.
We appreciate your feedback, thank you, it will mean a lot to the team, who do work so hard. Thanks too for taking the time to write us a review.
No complaint
Thank you for taking the time to submit a review of Henlow Court. Please do let us know if there is anything more we can do for you.
The Orders of St John Care Trust Henlow Court took care of my mother for 18 months before she passed away this February. I can not speak more highly of the care my Mother received over this period from both the Nursing and the Care Team. Two members of the staff are passionate and knowledgeable care experts. I have nothing but praise for the team and I knew Mum was in safe hands in very difficult circumstances. I shall miss my visits and the banter!
Thank you for your kind words, and for taking the time to write us a review. It was an honour to care for your mother and we are so sorry for your loss. She will be greatly missed by the team here. Do let us know if there is anything more we can do for you.
I am happy with the level of care.
Thank you for your feedback - we appreciate it. It's great to have you with us and we are glad you are happy at Henlow Court.
The care is excellent. The room is not en-suite. The cooked food should be improved.
Thank you for your feedback, and for taking the time to submit a review - we really appreciate it.
My aunt has been staying at Henlow for respite care. She is 93 years old of age. She is coming home today! This would have been impossible without the love and fantastic care she had while staying at Henlow Court. The staff have all been brilliant and friendly throughout the six months of her stay. My only concern was the dim lighting on that bleak winter night when we first visited. As I write this all the ceilings and lighting are being replaced and so far looking great. Thank you, Henlow!
That's great news! I will ensure the whole team at Henlow Court get to see your feedback, they will be very appreciative. We loved having your aunt stay with us and I'm so pleased to hear she enjoyed her time with us. She will be missed!
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Henlow Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Henlow Court.
Accreditations
There are no accreditations posted yet for Henlow Court.
Meet the Team (1)

Sarah has worked in the care sector since 2010 when she joined the Trust as a carer in Stow-on-the-Wold, and also in Jubilee Lodge in Bourton on the Water. She then moved to Cheltenham and transferred to Windsor Street in 2013, where she was promoted to Night Care Leader. In 2018, Sarah was seconded to The Lakes, and returned to Windsor Street as Head of Dementia Care. She became Deputy Manager, and has now been promoted to Acting Home Manager at Henlow Court since February 2025.
Sarah enjoys the challenge of ensuring our residents live their lives as if they were at home, with dignity and respect and fulfilling their wishes. She enjoys knowing that, as an individual, she is doing some good for others to live their life to the fullest. Meeting new people, different people on a day to day basis. She prides herself on her caring nature, experience and communication skills, and is always looking to go above and beyond to help and support our residents and her colleagues.
Sarah holds a Level 2 and 3 in Health and Social care, Level 3 in Dementia Care, Level 5 and has completed the Well Led certificate.
Out of work, Sarah has a cat, and a grandson who takes a lot of her time going on trips and other places that interest him. She also enjoys reading crime books.
Frequently Asked Questions about Henlow Court
What types of Care is Henlow Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Henlow Court have?
There are 40 Single Rooms.
What are the Facilities & Services at Henlow Court?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Henlow Court to the centre of Dursley?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
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