Henlow Court

Henlow Drive, Dursley GL11 4BE
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9.7 71 Reviews
  • Henlow Court, Dursley
Henlow Court is a welcoming care and nursing home in Dursley, providing compassionate residential, respite and nursing care for up to 40 residents.

Previously operated by The Order of St John’s Trust, the home is now part of the Agincare family, continuing its role as a valued local service supporting the community.

The home offers 24-hour, tailored care within a comfortable, homely environment. Residents are encouraged to personalise their surroundings, helping to create a space that feels familiar and their own.

Individual preferences are respected and new residents experience a smooth and reassuring transition into life at Henlow Court.
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Care Provided by Henlow Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1500 – £1800
  • Self-Funded Nursing Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1800
The price(s) shown are provided by the care home. Contact Henlow Court for full pricing details and T&Cs.

Contact Henlow Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Henlow Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hazel Cayabas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking is available outside the home.

Henlow Court Reviews (71)

9.7

Henlow Court has a Review Score of 9.7 (9.663) out of 10, based on 13 reviews in the last 2 years.
Over all time Henlow Court has 71 reviews.

Overall Experience
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Review from Alison H (Daughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident of Henlow Court since August 2025. She has settled very well. The carers are really good, the residents enjoy lots of entertainment from the staff and various visiting groups. Christmas was lovely lots of events on, and an amazing Christmas lunch was served. Mum has made lots
of friends and enjoys a laugh with the staff. Visitors are made to feel welcome and the staff soon get to know them too.


So yes i would recommend Henlow Court its great!

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Review from David H (Son of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was having frequent falls and spending the night on the floor. It became clear that he needed to go into care despite his reluctance. Now, whenever we visit him, he tells us we made the right decision, and he is very happy at Henlow Court. He says he is well looked after, and he enjoys having a
cooked breakfast every day. We chose this home after visiting and seeing how clean and well looked after it was. The staff we talked to were helpful and friendly. The manager showed us around and explained everything thoroughly, so we had no qualms in placing Dad there.
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Review from Jo T (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting Henlow for the last few years as both my parents were being cared for there . The staff are always kind & helpful & take time to talk to the residents. There are lots of activities, from crafting to pets visiting & my mums favourite .. music .
We try & visit every
day & whatever time we call in it's never a problem even during meal times ( which are good ) & it's always looks very clean .
The most important thing is that my mum is happy there .
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Review from S M (Friend of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was admitted into Henlow Court in 2022 and very quickly became part of the furniture. He passed seat in February but was treated with dignity and respect till the very end. I was also accommodated with staying with my friend in his last few days and the staff could not do enough-offering me
meals, drinks etc. Until his last weeks, my friend lived a fulfilled life, enjoying endless banter with staff members and residents alike, enjoyed his food and activities. I cannot recommend Henlow enough to those looking for a care home for their family members etc
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Review from Kerri D (Granddaughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran moved into Henlow Court in August of this year. She has settled well and made some nice friends. It's a lovely care home with great carers. There are lots of activities for the residents including animal visits which gran loves. It's such a comfort to know my gran is only a few minutes away
and still able to be close to family and friends whilst receiving the excellent care she now requires. It's a very warm and welcoming care home that's a pleasure to visit as a family member of a resident. The carers and staff are friendly and chatty which just adds to the warm feel of the place. Henlow court has a lot to offer and I would certainly recommend it to anyone considering a care home for a loved one.
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Review from L W (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who has dementia is being looked after extremely well at Henlow. She has settled in nicely & enjoys the food, activities & entertainment.I find the staff to be very kind, helpful & caring to mum & the family, nothing is too much trouble. This also goes to the manager who is very friendly &
supportive, all of this provides a very friendly & positive atmosphere for my mum & family alike.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Henlow CourtThank you so much for this fantastic review! It's brilliant to hear that your mum has settled in so well, and finds the atmosphere so positive and friendly. It's a pleasure to have her with us at Henlow and if there's ever anything more we can do for you or her, please just ask.
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Review from M B (Daughter-in-law of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team at Henlow Court have all been so caring and kind. I cannot fault them at all - such dedication to the needs of residents. My mother-in-law was here for 15 months. She was well looked after and happy - stimulated and included. Her medical needs were attended well too. We visited frequently,
as did her friends, and we were able to come and go any time. Thank you so much to all staff there.
Reply from Rhiannon Freeman-Gray, on behalf of the team at Henlow CourtThanks so much for taking the time to write this fantastic review - it means so much to the whole team. It was a pleasure looking after your mother-in-law, and if there's ever anything more we can do for you or your family, please just ask.
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Review from Ann H (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff are carers to be very helpful, kind and caring, not just to the residents but to their family and friends as well. The same goes for the management, who have been very supportive. They have acted above and beyond and has been so appreciated. The friendly atmosphere and banter is great.
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Review from F O (Sister of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is being looked after extremely well at Henlow Court. She settled in quickly. She enjoys the food, the company and the entertainment days. She is far calmer than I would have expected after going into full time care.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtIt's a pleasure to have your sister with us here at Henlow Court, and we're delighted with how quickly she's settled here. Please don't hesitate to ask if there is anything else we can do to support her, or your family.
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Review from Sally W (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently arrived in Henlow. I am very impressed with the level of care. Always clean and tidy. Staff are ever so friendly and the residents are so happy. My mum has settled really fast and I am really pleased. Keep up the great work.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtWe love that your mum has settled in so well with us here at Henlow Court. Thank you for your kind words about our home, and for taking the time to write us a review - we do appreciate it. Do let us know if we can do anything else to support you or your mum.
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Review from Carol T (Daughter-in-law of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was moved to Henlow Court in February this year, as her previous home closed just after New Year. I would like to say that her personal care is second to none. She is always out of bed, washed and dressed, looking clean and tidy. Her room is spotless (previous care home, I have been
known to clean her room on more than one occasion!) as is the entire home. Just like to say the manager and her whole team are wonderful, they couldn't be beaten - amazing care and cleanliness.
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Review from V C (Friend of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited and as a relative, used 6 different residential/nursing establishments over the years, I am in a position to make comparisons. Henlow Court is welcoming, well run, shows key adaptability to very varied clients and has high hygiene standards. It is disgraceful that our society ignores
and devalues all that carers/care establishments offer and that healthcare has been separated from feeding, cleaning and comforting the elderly. Henlow's Garden Herbs and tame rabbit are brilliant.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtWe appreciate your feedback, thank you, it will mean a lot to the team, who do work so hard. Thanks too for taking the time to write us a review.
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Review from P L (Resident) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No complaint
Reply from Rowen Campbell, on behalf of the team at Henlow CourtThank you for taking the time to submit a review of Henlow Court. Please do let us know if there is anything more we can do for you.
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Review from Giles C (Son of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Orders of St John Care Trust Henlow Court took care of my mother for 18 months before she passed away this February. I can not speak more highly of the care my Mother received over this period from both the Nursing and the Care Team. Two members of the staff are passionate and knowledgeable care
experts. I have nothing but praise for the team and I knew Mum was in safe hands in very difficult circumstances. I shall miss my visits and the banter!
Reply from Rowen Campbell, on behalf of the team at Henlow CourtThank you for your kind words, and for taking the time to write us a review. It was an honour to care for your mother and we are so sorry for your loss. She will be greatly missed by the team here. Do let us know if there is anything more we can do for you.
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Review from I P (Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the level of care.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtThank you for your feedback - we appreciate it. It's great to have you with us and we are glad you are happy at Henlow Court.
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Review from K E (Son of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is excellent. The room is not en-suite. The cooked food should be improved.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtThank you for your feedback, and for taking the time to submit a review - we really appreciate it.
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Review from S H (Nephew of Resident) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been staying at Henlow for respite care. She is 93 years old of age. She is coming home today! This would have been impossible without the love and fantastic care she had while staying at Henlow Court. The staff have all been brilliant and friendly throughout the six months of her stay.
My only concern was the dim lighting on that bleak winter night when we first visited. As I write this all the ceilings and lighting are being replaced and so far looking great. Thank you, Henlow!
Reply from Helen Dearing, On behalf of the team at Henlow CourtThat's great news! I will ensure the whole team at Henlow Court get to see your feedback, they will be very appreciative. We loved having your aunt stay with us and I'm so pleased to hear she enjoyed her time with us. She will be missed!
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Review from Jeffrey W (Son of Resident) published on 16 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The genuine care given to residents is outstanding. All staff, from management down, are fully engaged and it is clear that they really care for their resident. It also isn't just about the resident but also the wider family, who in the case of my father, is very important.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtThank you for your kind words about the team here at Henlow Court. I'm so glad your father is happy with us. If there is anything else we can do for him or for you, please just let us know.
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Review from Tom B (Son of Resident) published on 14 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after my mum so well. Mum's been ill in hospital prior to arriving at Henlow Court. I can't describe how well Mum's been looked after. Mum's quality of life has dramatically increased and staff are compassionate and caring. The staff have been a massive source for not just Mum
but also my dad and I. Mum's been treated with dignity and respect and lots of understanding. As a visitor, I'm always made to feel very welcome as are other friends and family.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtThank you for writing us a review, and for your kind words - we appreciate you taking the time. I'm glad your mum is thriving with us. If there is anything more we can do for her, or for you, please just say the word.
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Review from M B (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, support and professional staff offer my mum amazing quality of life. There is a kindness and compassion in all they do, with the best interest of the people living at Henlow Court at the centre. The staff also offer fabulous support to family and friends that visit; there is always a warm
welcome and staff take the time to listen to any concerns or questions.
Reply from Rowen Campbell, on behalf of the team at Henlow CourtWe appreciate your kind words, thank you. I'm glad your mum is settled and happy with us. Please do let us know if there is anything more we can do for you or for her.
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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Henlow Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for Henlow Court is calculated as follows: ( (129 Excellents x 5) + (25 Goods x 4) ) ÷ 154 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Henlow Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Sarah

Sarah Howse

Job Title: Home Manager Joined: 2010

Sarah has worked in the care sector since 2010 when she joined the Trust as a carer in Stow-on-the-Wold, and also in Jubilee Lodge in Bourton on the Water. She then moved to Cheltenham and transferred to Windsor Street in 2013, where she was promoted to Night Care Leader. In 2018, Sarah was seconded to The Lakes, and returned to Windsor Street as Head of Dementia Care. She became Deputy Manager, and has now been promoted to Acting Home Manager at Henlow Court since February 2025.


Sarah enjoys the challenge of ensuring our residents live their lives as if they were at home, with dignity and respect and fulfilling their wishes. She enjoys knowing that, as an individual, she is doing some good for others to live their life to the fullest. Meeting new people, different people on a day to day basis. She prides herself on her caring nature, experience and communication skills, and is always looking to go above and beyond to help and support our residents and her colleagues.


Sarah holds a Level 2 and 3 in Health and Social care, Level 3 in Dementia Care, Level 5 and has completed the Well Led certificate.


Out of work, Sarah has a cat, and a grandson who takes a lot of her time going on trips and other places that interest him. She also enjoys reading crime books.

Frequently Asked Questions about Henlow Court

What types of Care is Henlow Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Henlow Court have?

There are 40 Single Rooms.

What are the Facilities & Services at Henlow Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Henlow Court to the centre of Dursley?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Henlow Court to verify any information. View our terms and conditions. Henlow Court has an Enhanced Service - more info.