Search...

Henlow Court

Henlow Drive, Dursley, Gloucestershire GL11 4BE
Agincare Homes Holdings Ltd Logo
Jobs
Henlow Court logo
Henlow Court, Dursley
Henlow Court, Dursley
Henlow Court, Dursley

Henlow Court is a welcoming care and nursing home in Dursley, providing compassionate residential, respite and nursing care for up to 40 residents.

Previously operated by The Order of St John’s Trust, the home is now part of the Agincare family, continuing its role as a valued local service supporting the community.

The home offers 24-hour, tailored care within a comfortable, homely environment. Residents are encouraged to personalise their surroundings, helping to...  

Care Provided by Henlow Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,500£1,200 - £1,500
Residential Dementia Care£1,200 - £1,500£1,200 - £1,500
Nursing Care£1,500 - £1,800£1,500 - £1,800
Nursing Dementia Care£1,500 - £1,800£1,500 - £1,800

Contact Henlow Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Hazel Cayabas (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (40)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking is available outside the home.

Henlow Court Reviews (74)

Submit a Review
9.8

Henlow Court has a Review Score of 9.8 (9.751) out of 10, based on 15 reviews in the last 2 years. Over all time Henlow Court has 74 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Henlow Court
Loading...
Showing 74 reviews matching selected criteria
Review from Jeffrey W (Son of Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

The genuine care given to residents is outstanding. All staff, from management down, are fully engaged and it is clear that they really care for their resident. It also isn't just about the resident but also the wider family, who in the case of my father, is very important.

Reply from Rowen Campbell, on behalf of the team at Henlow Court

Thank you for your kind words about the team here at Henlow Court. I'm so glad your father is happy with us. If there is anything else we can do for him or for you, please just let us know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Tom B (Son of Resident) published on 14 June 2023 Submitted via Postal Card
Overall Experience

Thank you for looking after my mum so well. Mum's been ill in hospital prior to arriving at Henlow Court. I can't describe how well Mum's been looked after. Mum's quality of life has dramatically increased and staff are compassionate and caring. The staff have been a massive source for not just Mum but also my dad and I. Mum's been treated with dignity and respect and lots of understanding. As a visitor, I'm always made to feel very welcome as are other friends and family.

Reply from Rowen Campbell, on behalf of the team at Henlow Court

Thank you for writing us a review, and for your kind words - we appreciate you taking the time. I'm glad your mum is thriving with us. If there is anything more we can do for her, or for you, please just say the word.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card
Overall Experience

The care, support and professional staff offer my mum amazing quality of life. There is a kindness and compassion in all they do, with the best interest of the people living at Henlow Court at the centre. The staff also offer fabulous support to family and friends that visit; there is always a warm welcome and staff take the time to listen to any concerns or questions.

Reply from Rowen Campbell, on behalf of the team at Henlow Court

We appreciate your kind words, thank you. I'm glad your mum is settled and happy with us. Please do let us know if there is anything more we can do for you or for her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Son of Resident) published on 24 April 2023 Submitted via Postal Card
Overall Experience

Very happy.

Reply from Rowen Campbell, on behalf of the team at Henlow Court

Thank you for submitting a review. The team does love to see the feedback so I'll be sure to share it with them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I S (Brother of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

Henlow Court Care Home has an air of compassion, friendliness and happiness, a testament to the hard work and care provided by all members of staff. My sister could not have been in better hands. Thank you.

Reply from Freya Higgs, Marketing Administrator at Henlow Court

Thank you for leaving such a lovely review. I am happy to hear that you felt comforted by the level of care our team provided for your sister. I will pass this on to them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Mother of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

Being that my daughter was only with you for a very short time, all your kindness was out of this world, a shame she was unable to be with you long. Being only 53 years old, she was full of fun and we know you really all would have loved her. Many thanks to you all, you're all wonderful, all take care and safe, bless you all.

Reply from Freya Higgs, Marketing Administrator at Henlow Court

Thank you for taking the time to write such a lovely comment. I will pass this on to our team who will really appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Timothy W (Cousin of Resident) published on 26 January 2023 Submitted via Postal Card
Overall Experience
This was my first visit to a care home. I asked if they would accept my cousin in for respite. I chose Henlow Court Care Home based on its reputation and local knowledge. I was not disappointed, this is an excellent care home. My cousin and myself were treated with respect and made to feel welcome at all times. The staff were friendly and polite.

I know my cousin was very comfortable there. When the time comes I would be happy to spend time there myself. A lot of the staff knew my cousin.

Reply from Freya Higgs, Marketing Administrator at Henlow Court

Thanks for taking the time to write such a detailed review. I am glad to hear your cousin is feeling comfortable in the home and you both felt welcome. I will pass on your comments to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith A (Niece of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

My aunt has now been at Henlow for 2/3 months. The atmosphere is so homely, and the staff are so friendly. They encourage my aunt to be involved in activities, and she is well looked after.

Reply from Freya Higgs, Marketing Administrator at Henlow Court

Thank you for your kind comment. I will pass on your review to the team. So glad your aunt is happy in the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Daughter of Resident) published on 29 November 2022 Submitted via Postal Card
Overall Experience
Mum needed some emergency respite care after not being so well a few weeks after major surgery. The team have been absolutely fantastic, helping Mum back to strength and ensuring she increased her food and fluid intake and mobility.

If Mum needed similar care again in the future, she would not hesitate to contact Henlow again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R T (Resident / Service User) published on 29 November 2022 Submitted via Postal Card
Overall Experience

All staff are extremely kind and helpful. Nothing too much trouble. The chef visited to see if there was anything special that I would want to eat as I am o a pureed diet after oral surgery.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet B (Daughter of Resident) published on 28 November 2022 Submitted via Postal Card
Overall Experience
My mother went into Henlow Court in 2015 and has recently died aged 101. After just over seven years of incredible care in this remarkable home thank God our initial decision was justified.

Obviously a difficult decision initially but a decision we never once regretted. The care at this establishment is exemplary. The staff give of themselves fully. They give their time and their love. My mother was so well cared for and we believe truly loved and I think that's a testament to the fact she lived to just over 101 is evidence of this. We recommend Henlow Court, the facility but most of all the time and dedication of staff who care for their residents like their own. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H O (Daughter-in-law of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience

Manager very helpful and informative. Positive and capable manner. Staff helpful, caring towards residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Son of Resident) published on 23 September 2022 Submitted via Postal Card
Overall Experience

My father has been a resident at Henlow Court for over a year now, over this period. We have seen a positive change in lots of ways like his mobility, his state of mind is much better also. The manager runs the care home very well and gives us lots of feedback regarding my father. Overall, it's a nice safe place with plenty of positives and great staff who are willing to go the extra mile.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne B (Wife of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

My husband was admitted for a week's respite. He is quite a difficult person to accommodate. However, the staff and management were brilliant and knew exactly how to deal with him. The kitchen chef went above and beyond trying to "tailor" meals to his taste, and I can't speak highly enough of his short stay there. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jaquline H (Respite Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

I was in Henlow Court for a week and was very pleased. The staff are excellent all caring, very willing, quick to respond and cheerful. The little garden is a lovely oasis and the rabbit a good addition. I cannot comment on activities. There was a quiz, I think, during my stay which I chose not to join in. The meals were reasonable one or two very good. I felt there was a lack of fruit, and fruit desserts. I learnt fruit was given if requested but only realised this when I saw it eaten,

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Harrison A (Husband of Resident) published on 13 May 2022 Submitted via Postal Card
Overall Experience

Henlow Court appears to be professionally managed, all staff are kind and caring. My wife could not be in better hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from I P (Wife of Resident) published on 4 May 2022 Submitted via Postal Card
Overall Experience

My husband came to Henlow Court only recently but he is so content and I am so happy with the care and attention given to him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from J P (Resident / Service User) published on 27 April 2022 Submitted via Postal Card
Overall Experience

I would recommend it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Daphne B (Resident / Service User) published on 11 October 2021 Submitted via Postal Card
Overall Experience

I have been treated so well here and everyone is so kind and cheerful. I would recommend anyone to stay here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P A (Wife of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

Due to the situation at the time, I chose Henlow on recommendation and without viewing any nursing homes. After sorting out some understandable problems things have settled down and the care seems good. Management is always there for support and guidance and is very approachable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Henlow Court.

Upcoming Events

There are no upcoming events for Henlow Court.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Henlow Court.

Accreditations

There are no accreditations posted yet for Henlow Court.

Meet the Team (1)

Sarah Howse
Sarah HowseJob Title:Home ManagerJoined: 2010

Sarah has worked in the care sector since 2010 when she joined the Trust as a carer in Stow-on-the-Wold, and also in Jubilee Lodge in Bourton on the Water. She then moved to Cheltenham and transferred to Windsor Street in 2013, where she was promoted to Night Care Leader. In 2018, Sarah was seconded to The Lakes, and returned to Windsor Street as Head of Dementia Care. She became Deputy Manager, and has now been promoted to Acting Home Manager at Henlow Court since February 2025.

Sarah enjoys the challenge of ensuring our residents live their lives as if they were at home, with dignity and respect and fulfilling their wishes. She enjoys knowing that, as an individual, she is doing some good for others to live their life to the fullest. Meeting new people, different people on a day to day basis. She prides herself on her caring nature, experience and communication skills, and is always looking to go above and beyond to help and support our residents and her colleagues.

Sarah holds a Level 2 and 3 in Health and Social care, Level 3 in Dementia Care, Level 5 and has completed the Well Led certificate.

Out of work, Sarah has a cat, and a grandson who takes a lot of her time going on trips and other places that interest him. She also enjoys reading crime books.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Henlow Court to verify any information. View our terms and conditions. Henlow Court has an Enhanced Service -more info.