Rodley House

Harrison Way, Lydney GL15 5BB

Rodley House offers up to 42 residents compassionate, individualised residential, nursing and respite care. Standing in extensive gardens, with lawns and a patio area, surrounded by mature trees and hedges. the home is located in a residential area, about a mile from the centre of the small town of Lydney on the edge of the beautiful Forest of Dean.

Cosy lounges are available to relax in, as is the garden with it's own 'bar' on sunny days and social activities take place daily for your enjoyment. If however, you'd like a little more privacy, then your own bedroom offers a peaceful oasis. To give you the support you need when you need it, a friendly, professionally trained team are on hand around-the-clock to support you in how you wish to spend your day enabling you to continue to enjoy a fulfilling and independent lifestyle.

A dedicated Activities Coordinator organises a varied programme of events around each individual's requests, hobbies and interests. The team will be delighted to assist you to continue with existing pastimes, as well as give you the opportunity to try something new if you would like to. They make sure everyone is able to enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly. The home has access to a Trust minibus for trips out.

A talented cook and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value and take into account individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join.

Group: The Orders of St John Care Trust

Person in charge: Angela Madden (Home Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 43

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome at any time.

Parking:

Free parking is available outside the home.

Latest Care Quality Commission* Report on Rodley House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.3 (maximum of 10) for Rodley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Rodley House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.447 for Rodley House is calculated as follows: ( (100 Excellents x 5) + (62 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 179 Ratings = 4.447

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.849 Points relating to the number of positive Reviews for Rodley House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.6 Target = 0.349

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.3 Rodley House has a Review Score of 8.3 (8.296) from 15 Reviews


Average Ratings

  • Excellent
    11
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rodley House?

  • Extremely LIKELY
    13
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rodley House

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Son-in-law of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • more

Until now I have been very happy with my room but now I find it a bit small.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.6 out of 5

Angela Madden, Home Manager at Rodley House responded to this review on 12 Oct 2017:

Thank you for your feedback. I will work with you and your family to resolve this issue and together we may be able to identify a room that you will feel much happier with.

Home Manager

Always find staff friendly and helpful. Home is clean. Residents are well looked after, always clean and tidy and cared for.
I cannot fault the home. Providing good service.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   3.9 out of 5

My father went into Rodley House after breaking a hip and was unable to walk. I find all the staff really lovely, helpful and caring and very patient with all residents as I visit every day and see this on a daily basis.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.7 out of 5

Mum is happy and settled at Rodley House. The care is sensitive and very supportive. The management are happy to listen to our concerns and to act upon them. We could not ask for any more.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   5 out of 5

As a wife of a resident of Rodley House it gives me great peace of mind that my husband lives there. I know he is being well cared for, if I have any concerns or worries I telephone and ask. The team always have time for me and they put my mind at rest.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.5 out of 5

Within 2 weeks my mother is healthier, happier and safer. Thanks to caring staff at all levels.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   5 out of 5

My mum is treated with respect and dignity at all times, she is kept clean and well dressed. Her hair is done every week but if she is not in the mood it is not forced on her. Myself and all her family are welcome at all times and anything concerning her is discussed with us. I feel I can speak to the management and carers about any of my concerns at any time. I am very pleased that my mum is here at Rodley House.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.7 out of 5

Staff are extremely caring and helpful to my mother-in-law and treat her kindly and carefully at all times.
I am unable to make a complaint about her room as she will not use it.

How likely would you be to recommend Rodley House? Likely

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Average Rating:   4.9 out of 5

I feel that the care my father receives is good, the staff are friendly and positive. However, as the residents rooms are small, when ever family and friends are visiting it's more pleasant to sit elsewhere. My father likes to sit outside when the weather is fine during the summer. The problem as I perceive is that during the winter space is restricted, especially since one of the smaller sitting rooms has been given over to other uses. I would have been pleased had my father been offered physio sessions as exercise options are limited.

How likely would you be to recommend Rodley House? Likely

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Average Rating:   3.3 out of 5

Christian Holst, Home Manager at Rodley House responded to this review on 09 Feb 2016:

Thank you for taking the time to submit a comment. I am pleased to hear that you are happy with the care your father receives here at Rodley House. The Home is an old building and so the provision of room sizes is unfortunately out of our control. We have however worked hard to implement other improvements to the environment, reorganised the communal areas and are planning further changes including public Wi-Fi and new communal furnishings.

I acknowledge that recently opportunities to have activities involving exercise have been limited however, we have trained staff to now deliver a range of activities based on each individual residents wishes and choices around the activities they choose to participate in. If you wish to discuss anything further please come and see me next time you visit the home.

Mum is happy and content; what more can I ask for apart from the NHS pick up the bill rather than spending mums money!!

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.7 out of 5

Frankly little to worry about, but only concern is the feeling that shortage of staff is at the root of any problem.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   3.6 out of 5

Christian Holst, Communications Coordinator at Rodley House responded to this review on 15 Dec 2015:

Thank you for your review. I would like to reassure you that we do have a full complement of staff and we are fortunate to enjoy a higher than average retention rate, which is why Rodley House is a great place to live and work.

I find the home very welcoming and friendly. Its always very clean and fresh. Staff are always very respectable towards residents. On occasions there's been a resident new to the home who's naturally been very upset at having to leave their home. The staff has been very kind and patient with them and in no time I've noticed them settled and happy. It is very easy to speak with a nurse in charge if you want to discuss medication or hospital appointments. I feel very lucky that my brother was accepted into Rodley House as the staff really do understand his needs, the nursery side and his cognitive problem. Having been an ex carer in various homes for 30 years. I'm a very observant person - I can honestly say without a doubt Rodley House is the best.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.6 out of 5

In my opinion, Rodley House provides excellent care, and a friendly, welcoming home for its residents. Two of my relatives have been cared for there, and in both cases their quality of life was very good. In one case, Rodley House rehabilitated a relative who was unable to walk on arrival, and that individual has walked with a frame ever since. His life has certainly been prolonged by the care given.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.6 out of 5

Staff very friendly and the home is well run. Mother seems happy most of the time.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.1 out of 5

All the staff very helpful and friendly. The rooms are always clean and tidy. Mum says food is very good.

How likely would you be to recommend Rodley House? Extremely Likely

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Average Rating:   4.6 out of 5

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