






A warm welcome to a ‘CQC Outstanding’ home (March 2026)
This modern home has been designed with comfort and well being in mind. To give the support when needed, a friendly, professionally trained team is on hand around the clock to support residents, so that they can continue to enjoy a fulfilling and independent lifestyle.
This 51-bed dementia and residential care centre is split over two floors and incorporates a number of...
Care Provided by Grace Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Everything you need, all included:
Luxury en-suite bedrooms
All personal care, tailored to individual needs
Discreet in-room acoustic monitoring for added reassurance
Bistro dining with freshly prepared meals by our executive chef
Private dining room for special occasions and family gatherings
All drinks included, including a selection of alcoholic options
Gym and curated wellbeing classes
On-site hairdresser and barber
Chiropody services
Regular outings, excursions and cultural experiences
Laundry and housekeeping services
Newspapers and magazines
The price(s) shown are provided by the care home. Contact Grace Care Centre for full pricing details and T&Cs.
Contact Grace Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Karla Tutton (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (51)
Visiting
- A warm welcome to this ‘CQC Outstanding’ home. Grace Care Centre is located in the historic market town of Thornbury in South Gloucestershire. Nestled in picturesque woodland and fields whilst also being conveniently placed to access to the town centre. If visiting a resident, the care home is well-placed, so you could combine a visit the famous Thornbury Castle and follow up with a lunch or café visit in town. The home welcomes visits from relatives and friends. While specific “open-visiting” hours are not rigidly published, the ethos supports flexible visiting. Visitors may join residents for meals if desired — letting the home know in advance is courteous and please be aware of protected meal service times (when dining rooms are at their busiest) so as to maintain calm and dignity for residents. Driving Instructions from Main Roads • From the M5 (via J14 / Falfield / Alveston) • Exit the M5 at Junction 14 (for Falfield / Alveston) and follow the A38 toward Thornbury. • Continue on the A38 until you reach the turn for Thornbury. • Follow signs into Thornbury and then onto Whitebridge Gardens (BS35 2FR). • Enter the estate and follow signs to Grace Care Centre. • From the A470 / A4018 (Bristol direction) • If coming via Bristol, take the A4018 / A38 toward Thornbury. • As you approach Thornbury, follow signage for the Whitebridge Gardens area. • Turn into Whitebridge Gardens (BS35 2FR) and drive to the home. • From the A432 / Yate / Chipping Sodbury route • Travel on the A432 toward Thornbury. • Once near Thornbury, follow local signage toward Whitebridge Gardens. • On arriving at Whitebridge Gardens, follow drive into the home entrance. When using sat-nav, enter “BS35 2FR” (Grace Care Centre) follow the sign-posted route into Whitebridge Gardens, Thornbury .
Parking
- Visitors arriving by car should use the on-site parking/drop-off area at Grace Care Centre. If there is not an available spot or if in doubt come in the speak to the reception team. Limited parking availability exists outside the main carpark whilst other parking options are available close by. Please allow extra time for parking in the town if the nearby roads are busy; early arrival is beneficial if you plan to visit the town centre afterwards. On arrival, report to reception and the team will assist you to the resident’s lounge or the resident’s private room.
Grace Care Centre Reviews (57)
Grace Care Centre has a Review Score of 9.7 (9.738) out of 10, based on 16 reviews in the last 2 years.
Over all time Grace Care Centre has 57 reviews.
Very happy that my father came here. The premises are very tidy and clean, the staff were wonderful and very friendly and happy to sort any issues. The food was really nice too. Generally very happy.
Thank you for taking the time to share your feedback. We are delighted to hear that you have been very happy with your father's experience at Grace Care Centre. It is wonderful to know that you found the home clean and tidy, enjoyed the food, and felt supported by our friendly and caring team....
Just a word of thanks to all at Grace Care for a wonderful afternoon helping to celebrate Carole and my 65th wedding anniversary. With special thanks to the chef who put on a splendid buffet and Matt who organised it all.
Thank you so much for your lovely message. We're delighted to have been part of such a special celebration for your 65th wedding anniversary. It means a great deal to the whole team to hear that you enjoyed the afternoon, and we're especially pleased the buffet and organisation helped make the day...
It is clear when you enter the home that it is a caring and welcoming place with an excellent team. The activities provided are designed to reflect and appeal to individuals' interests with an ambitious programme of events both inside & outside the home. Meals are excellent and we had a delicious celebratory Christmas meal in the private dining room which was a really special occasion.
We are honoured to have cared for both your Mum and Dad, and we're especially grateful that you felt supported as a family during such an important and emotional time. Supporting residents and their loved ones through bereavement is something we approach with great sensitivity, so it's reassuring...
Mum has received the best care I could possible hope for. The staff were understanding of her every need and treated her with respect and dignity up till the end. Can't fault them in any way. The food was excellent as was the facilities and the entertainment was awesome. As well as my mum I was always welcomed and the staff helped me through my mums dementia and her recent bereavement. I can't thank Karla and her team enough and know mum would have thanked you herself had she been able
We take pride in our facilities and activity calendar, but what really means the most to us is...
We visited my wife's Auntie, who resides at Grace Care Centre. I am really impressed with the professionalism, friendliness and level of care she receives. The centre itself, is clean, bright and airy. Our aunty loves the gardens in any weather and season!
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and...
The staff at the Care Centre are always friendly, welcoming and helpful. The Carers in particular are wonderful, and my wife has been treated with kindness, patience, gentleness and respect. I am full of admiration for what the Care team do.
Dealing with Dementia in someone you love is difficult and distressing. But at least I have the reassurance that my wife is in such good hands, and is being cared for so well. I am most grateful to everyone at the Grace Care Centre for this.
Thank you so much for your review, it's wonderful to hear that you and your wife have had such a positive experience with our carers, we think they're pretty great as well! We're so glad that the care we provide has been a weight off your mind, and for our part we love seeing you and the family around Grace so often.
faultless.
thank you one and all but especially the management. karla is a treasure
Our team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your feedback is truly...
My ex MIL is a regular user for respite as she lives with myself and husband .She is always made very welcome and all the staff know her. She loves staying there and says it's like being in a hotel. On a personal note the staff are always very approachable, knowledgeable and extremely friendly. I would highly recommend
The team strives every day to provide a welcoming, safe, and supportive environment for all our residents, and your feedback is...
A reunion of 7 friends after 48 years was held at the Home comprising an afternoon tea. One of the seven is a resident at the Home. We were all well received by staff and the quality of food provided was equal to what you would expect in a top hotel.
Thanks so much for sharing this review. We're delighted to hear you were so happy with the food you had at Grace and that you enjoyed your reunion!
We often visit a family member at the home and are always greeted by staff at reception .We recently attended a party in one of the communal rooms and the food , drink and the room itself was excellent
Thanks so much for taking the time to write this review. We're delighted to hear that you enjoy your visits to Grace, and are so happy with the service you receive.
The transition for our father from hospital, to respite and then to permanent care has been professionally handled. The staff are very helpful, efficient and friendly. The food is excellent. Visiting family are made to feel very welcome. Thank you to all the staff.
Thank you so much for taking the time to share your experience at Grace Care Centre. We are delighted to hear that you found the transition for your father as smooth as possible. It is a very challenging time but the team are knowledgeable and experienced.
Our team strives every day...
Whilst visiting my mum over the past six months, we have observed the highest levels of care across the whole team at the care home. My husband (former health & social care manager) having visited dozens of care homes across Dorset, thinks this is by far the best home he has ever seen. The staff create a wonderful, welcoming, warm atmosphere with their friendly attitude. We are so grateful we chose this home for mum!
Having had no contact with the care system previously it was a great relief and comfort to me that Grace Care looked after mum in such a kind and caring manner.
The most important thing for me is that Mum is safe, loved and cared for; something that money cannot buy.
The Staff are amazing, the facilities are fantastic. Food is freshly cooked and the menu choices are fantastic.
Even though Mum has dementia, it's like she is staying in a top class hotel, but with personal care, her carers cannot do enough for her, everyone is so kind, honest, loyal and open. It is a breath of fresh air.
I cannot pay enough tribute to all the staff and volunteers here.
The centre feels warm and inviting and is very clean, bright and spacious throughout. The meals offered in the comfortable, light and airy dining area are varied, nourishing and very tasty.
My aunt is very happy at Grace Care Centre and enjoys many of the activities offered and and the communal gardens.
Keep up the wonderful work that you are all doing here!
Myself and family attended Grace Care Centre's summer fete as part of a visit to our loved one, it was delightful to see so many residents, families and visitors having such a wonderful time. Nothing was too much trouble and everyone made us feel very welcome and cared for. Thank you for all that you do.
We found Grace Care Centre very clean and welcoming and the food was excellent. The staff were very polite respectful and welcoming. The distribution of medicines was effective and very well organised. Our only criticism would be that when the resident we were visiting needed physical assistance to transfer to or from his wheelchair then the necessary assistance was not readily available which affected our plans on each occasion!
Grace Care Centre has a really special welcoming atmosphere, it is kind and friendly and calm. The staff are warm, engaging, helpful and professional. These qualities are inspired by outstanding leadership and are also reflected in the whole management team. The 2016 purpose-built premises are light, spacious and clean in every area, and this enhances the feeling of being embraced by this lovely home.
Thank you for your kind feedback and for taking the time to write a review - we do appreciate it. We try to promote a welcoming atmosphere for all our families and visitors, so it's good to hear that it comes across.
I am extremely happy living in St John's Home in Thornbury. I have everything I need in my room. Excellent bathroom. The staff are so kind to me. Excellent care. Everything I need and delicious meals. Activities are usually good in the week, but lacking at weekends.
Thank you so much for your lovely review. We love having you here. Thank you for feeding back to us about the weekend activities, we will get this looked at straight away.
My father went in on one level of well-being and came out so much better, both mentally and physically, and I am so pleased with the decision we made as a family. The staff were obliging, friendly and caring. The food was excellent and has given Dad back his appetite and quest for life. Dad didn't partake in any activities, but I was witness to some and tried to encourage him to join in as they looked really good.
His GP visited him the afternoon he returned back home and couldn't believe it was the same person from where Dad was at the beginning of December.
Dad will be going in for respite again in June, and we have no problems with our decision.
Thank you for taking the time to write us a review. I'm sure your experience is familiar to many families, so thank you for sharing, and I'm so pleased your dad enjoyed his time at Grace Care Centre - he is welcome back any time. I will share your feedback with the team as I know supporting families is just as important to them as supporting our residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 November 2025Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 28 Jul 2026
The UK’s top 100 care homes for 2026 have just been announced by online care finder Lottie, and Grace Care Centre located in Thornbury, is proud to be included on...
There are no upcoming events for Grace Care Centre.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Grace Care Centre.
Meet the Team (2)

Karla is the Home Manager at Grace Care Centre, having moved from managing OSJCT Rodley House in Lydney in 2019. Karla has been working in the care industry for over 20 years.
Karla works alongside her team to ensure high standards of care are maintained at the home. She works with local professionals including GPs and the local hospitals to ensure the needs of the residents are met.
Karla enjoys interacting with the residents and seeing them enjoy activities within the home.In her spare time, Karla loves walking her dog and going to concerts.

Jamie Jones has worked in care for the last 13 years. Jamie entered the care industry initially as a volunteer while studying at University, her love for working closely with the residents and building meaningful relationships meant that Jamie couldn’t imagine working in any other sector and went into care full time starting as a Carer, progressing to Senior Carer, Unit Leader and Deputy Manager.
“I love being in a role where you can truly help to navigate the service and support the team to deliver the highest quality of care.”
Jamie Brings with her a BSc in Psychology, Level 5 Health and Social Care, and Level 3 Safe Handling of Medicines. She is a strong believer in the Trust's values and supports the team to make sure they are embedded in all that they do, enabling the team to improve the lives of people living within the Trust.
Jamie finds every day is different. The home is full of life and characters with different stories to tell. She love’s hearing about their lives and using that knowledge to be able to help people continue to live with a sense of purpose and community spirit.
“It’s exciting to be part of a team that is so diverse and ready to learn. The future of Grace is going to be a joy to be part of.”
Frequently Asked Questions about Grace Care Centre
What types of Care is Grace Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Grace Care Centre have?
There are 51 Single Rooms.
What are the Facilities & Services at Grace Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Grace Care Centre to the centre of Bristol?
10.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grace Care Centre to verify any information. View our terms and conditions. Grace Care Centre has an Enhanced Service -more info.