Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
These prices are only a guideline, please contact Hartsholme House to find out the exact price for your requirements.
Hartsholme House has a Review Score of 9.9 (9.918) out of 10, based on 25 reviews in the last 2 years.
Over all time Hartsholme House has 97 reviews.
5.0 out of 5
5.0 out of 5
Thank you for taking the time to write us a review. We're delighted to see how settled your mother is and how much she participates in the activities we have going on at Hartsholme House. We really appreciate your recommendation, thank you.
5.0 out of 5
5.0 out of 5
Thank you for taking the time to write your kind review. We are glad that your mum was happy at Hartsholme House and you were pleased with the care she received. The team really appreciate the kind feedback.
5.0 out of 5
Thank you for your lovely review. We are pleased to hear you are happy with the care your parents receive at Hartsholme House and the team really appreciate your lovely feedback
5.0 out of 5
Thank you for taking the time to write your lovely review. We are pleased to hear you are happy with the care service and support provided to family and residents. The team really appreciate your kind feedback.
5.0 out of 5
Thank you for taking the time to write your kind review the team really appreciate your feedback.
5.0 out of 5
Thank you for taking the time to write your kind review. The team really appreciate your lovely feedback and are glad you like the cups of tea.
5.0 out of 5
Thank you for your lovely review, the team really appreciate your feedback.
5.0 out of 5
Thank you for taking the time to write your kind review, the team really appreciate your lovely feedback.
5.0 out of 5
Thank you for your kind review, and we are pleased you're happy your Mum is at Hartsholme House.
5.0 out of 5
Thank you for taking the time to write your lovely review, the team really appreciate the wonderful feedback.
5.0 out of 5
Thank you for your kind review, the team really appreciate it.
5.0 out of 5
Thank you for taking the time to write your lovely review. We are pleased to hear how happy you are with the care your mother-in-law receives, and the team really appreciate your kind words.
5.0 out of 5
Thank you for taking the time to write your kind review. We are pleased to hear how happy you are with the care at Hartsholme House, and the team really appreciate your lovely recommendation.
5.0 out of 5
Thank you for your kind review, the team really appreciate your lovely feedback.
5.0 out of 5
Thank you for your review, the staff really appreciate the kind feedback.
5.0 out of 5
Thank you for taking the time to write your lovely review. The team really appreciate your kind words and were honoured to have been able to care for your (ex)husband.
5.0 out of 5
Thank you for taking the time to write your review. The team are happy to hear that you enjoy visiting the home and your friend.
5.0 out of 5
Thank you for your lovely review. The team really appreciate your feedback and are glad to hear you always feel welcome in the home.
The Review Score of 9.9 (9.918) out of 10 for Hartsholme House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
The forty three residents at Hartsholme House are looked after by a highly dedicated team of staff that include carers, administrators and ancillary staff. They are led by the Manager who is supported by a Head of Care and a team of Senior Carers.
Cheryl Gilderdale has been the manager of Hartsholme House since April 2012. Cheryl has been with the Trust for over 17 years’ and has great knowledge and experience in caring for the elderly in residential and dementia care settings.
Cheryl has always enjoyed caring for the elderly and in she joined Hartsholme House in 2010 as Head of Care before taking over as Manager
As well as NVQ level 4 in Health and Social Care. She has completed numerous short courses covering all aspects of caring for the elderly these ensure that all residents, residential, and dementia receive the best care from staff. Cheryl has also completed the Alzheimer’s Society leadership training programme, Champions in Dementia, which ensures the appropriate care is maintained for residents with Dementia
Cheryl sets high standards of conduct and performance for herself and her staff. As a result she is proud that the last inspection of the home by- the Commission for Social Care Inspection, has successfully rated them as meeting, or exceeding, the standards of care expected.
Conny, our Head of Care at Hartsholme House, initially joined the Trust in 2007 as a Carer at Hartsholme House and soon after was appointed as Care Leader, having already completed her NVQ Levels 2 and 3 in Health and Social Care. Whilst working at The Poplars, Conny was offered the role of Head of Care and spent four years there before re-joining the team at Hartsholme House in 2012, continuing in the position as Head of Care. Conny achieved her Level 5 Diploma in Leadership for Health and Social Care in 2015 and the continued her education with the Open University and was very proud to be granted a First Class Honours Bachelor of Science Degree in Psychology.
Conny is passionate about dementia care and works closely with her team members. She values ideas and suggestions to improve, not only ways of working, but also to promote the quality of life for each individual resident at Hartsholme House and is involved with innovative projects which will benefit the residents. Conny is proud to be part of a team that achieved an ‘Outstanding’ CQC rating in their last inspection, and she works hard to maintain a high standard in person-centred care.
Conny, in her spare time, enjoys reading, playing badminton and spending time with her family.
Paula Robinson is the Head Housekeeper at Hartsholme House and has been with the Trust since 2006.
Paula started as a relief Housekeeper and Laundress and progressed to Head Housekeeper in 2013, achieving her NVQ Level 3 in Hospitality, Supervision and Leadership.
Paula and her team work hard daily to ensure that the home is cleaned to a high standard and enjoys positive feedback from the families regarding the cleanliness of the home.
When Paula is not working, she enjoys spending time with her family and friends, eating out, DIY and gardening.
Tracy is the Administration Assistant at Hartsholme House. She has worked in the Health and Social Care sector since 2004 after working in London as a Portfolio Administrator for many years. Tracy obtained her NVQ level 3 in Business Administration in 2009 and enjoys the varied days that the Health and Social Care sector brings.
After becoming the primary carer for various family members, she understands the challenges that are faced by families when choosing the correct person-centred care provision. She hopes that she, and her family's experience, can help others find the right care provider.
In her free time, Tracy enjoys spending time with family and friends, reading, and watching movies.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartsholme House to verify any information. View our terms and conditions. Hartsholme House has an Enhanced Service - more info.
