Administrator

Job summary

Benslow Nursing Home is one of three care homes in Hertfordshire belonging to the Benslow care home group.  A family run company formulated in 1982, we support and care for residents with patience and empathy and support our peers, each other too.

We are team orientated, each one of us is integral to a great service provision for our residents. We are now looking for a Part Time Administrator to support the home during key hours Monday to Friday. 

Main Responsibilities and Duties:

• Assist the home manager and other senior staff with a wide range of administration duties including staff rotas
• To assist with the collation, storage and recording of filing and archive documents
• To clerk for meetings as requested by home manager
• Receive and respond to telephone calls as necessary, dealing directly with enquiries and ensuring messages are passed to the appropriate person
• Ensure all weekly returns required by head office are sent in a timely manner
• Assist with the recruitment process and associated correspondence
• Draft correspondence on behalf of the home manager
• Advise head office/payroll of all new starters, leavers changes and sickness in line with company policy
• Ensure that HO are informed of any new residents, leavers or deaths including their financial arrangements in a timely manner in line with company procedure
• Maintain residents personal accounts issuing receipts where necessary
• Support manager with other finances within the home including petty cash and amenities funds
• Ensure agency records are kept up to date with details from time sheets and send to head office on a weekly basis
• Ensure all training undertaken by staff is communicated to Head Office for inclusion on to the NMDS system
• Undertake other duties as may be determined from time to time within the general scope of the post
• Work in collaboration with Head Office to manage all employee relations within the home, in line with current employment legislation and BMC policies and procedures.
•  Work within the code of confidentiality and ensure that records in the home are stored and held in a manner which is compliant with regulations.
• Perform simple routine calculations to produce budget analyses and reports as requested by the registered provider
• Support manager to adhere to department budgets by monitoring spending against budgets
• Collect and enter data for various financial spreadsheets
• Reconcile any discrepancies or errors identified by conversing with employees