Receptionist

Job summary

Belvedere Manor Care Home is a modern, purpose-built home located in the heart of Colne, offering high-quality care for up to 84 residents. Specialising in Residential and Residential Dementia care, the home provides a safe, supportive, and nurturing environment tailored to meet each individual’s needs.

Situated on Gibfield Road, Belvedere Manor enjoys a peaceful location while remaining close to local amenities—offering residents the perfect balance of comfort and convenience.



The home features spacious, well-appointed en-suite bedrooms, alongside welcoming lounge and dining areas designed to promote social interaction, relaxation, and a true sense of community. Our dedicated team of permanent staff are carefully selected for their compassion, professionalism, and commitment to delivering exceptional, person-centred care.

With an active lifestyle and well-being programme, residents are encouraged to live fulfilling, engaging lives with a variety of activities and events that support physical, emotional, and social well-being.



We are seeking to appoint a kind, caring and organised Receptionist join our team. To provide an efficient receptionist service ensuring that residents, guests and all visitors to the home are treated courteously and efficiently at all times. We have 2 x 26.25 hours contracts available with an hourly rate of £12.74! Shift times are 0900-1700, with alternate weekend working.





Role Responsibilities:

Provision of an inviting and welcoming reception service to visitors, ensuring security is maintained at all times, including the maintenance of the visitors signing in records.
Deal with prospective residents and their families who are enquiring about the home and show prospective residents and their families/carers around the home.
Provide a receptionist service including answering telephone calls, dealing with enquiries and transferring calls to the appropriate department or person.
To provide support to the Home Administrator as and when required.




Skills and experience required:

A welcoming and approachable attitude is essential.
A well organised approach, maintaining a tidy environment and a helpful attitude are essential.
The ability to build positive relationships with residents, relatives, staff and other visitors to the home is essential.
Good time management skills are essential.
Ability to work as part of a team to make sure the administration and receptionist department runs smoothly is essential.


The Benefits?



Opportunities to progress through our career paths into more senior and management roles
Bank holiday and over time enhancements?
5.6 weeks annual leave per annum
Paid DBS?
Uniform provided
Paid training?
Refer a friend referral scheme,?for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
Excellent induction programme for new starters?
A rewarding career with lots of opportunities to progress within the company
Ongoing support and training for nationally recognised qualifications?
A competitive rate of pay?
Cycle to work scheme
Wellbeing programmes?
Recognition awards – employee of the month and golden tickets
Ongoing career development?
Travel plan – walk or ride a bike and get a free meal that day?
Pension scheme
Early Pay- access to your money as you earn (pay advance)


About Lovett Care



At Lovett, we believe our elders deserve more. Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100. We believe in more…More dignity in everyday care. More respect in every interaction. More friendship, joy, and belonging. More moments that matter. Our homes aren't waiting rooms. They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall. When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain. We are Lovett. We believe in more for our elders.




This position is subject to a DBS check