Belvedere Manor, Colne, Lancashire
Belvedere Manor, Colne, Lancashire
Belvedere Manor, Colne, Lancashire

Belvedere Manor is a significant addition to Silk Healthcare's range of care homes, which opened in January 2015 with an established vision for achieving unrivalled facilities.

The care home specialises in providing residential, dementia and respite care and offers residents full en-suite facilities, a café and spacious, landscaped grounds.

Nutritious, home-cooked food is prepared by the on-site chef and the varied menu caters for all dietary requirements.

A varied, daily activities programme is provided for the residents and is organised by an activities coordinator. A luxury minibus also provides residents with the opportunity to participate in day trips to see what the local community has to offer.

Group: MHA (Methodist Homes)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 84 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 55+.

Single Rooms: 84

Rooms with ensuite WC: 84

Facilities & Services: Day Care • Respite Care • Convalescent Care • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room • Residents Internet Access

Parking:

Ample parking is provided in the grounds.

Latest Care Quality Commission* Report on Belvedere Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Belvedere Manor has a Review Score of 9.5 (9.511)

The Review Score of 9.5 (maximum of 10) for Belvedere Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews over all time. This Average Rating is also the rating value for Belvedere Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.856 for Belvedere Manor is calculated as follows: ( (447 Excellents x 5) + (62 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 515 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.655 Points relating to the number of positive Reviews for Belvedere Manor is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 11 Reviews ÷ 16.8 Target = 0.655

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    39
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belvedere Manor?

  • Extremely LIKELY
    40
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belvedere Manor

  • Daughter of Resident/Service User
    17
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    3
  • Relative of Resident/Service User
    3
  • more

Having visited the home several times I am always very impressed by the buildings, staff and service that I see. I can find no fault whatsoever with anything that I have seen and wish that such a place had been available to my mother. I can highly recommend Belvedere Manor.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Just like a 5 star hotel.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have had the most wonderful time (having an Ascot day at home) people in fantastic hats enjoying the races. All the residents were fully involved and a big room full of happy faces. I cannot thank the staff enough!

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the home to be as good as you could get. The staff could not do any more to make my dad feel at home and I have full approval of my dad's care.
I would not like him to go anywhere else. Full credit to all.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited my friend Tom on 17th April - Easter Monday - to be invited to the Seaside Sing Along in the first floor dining room.
This was led by the Entertainment Manager and his team and was excellent. A lot of the residents remembered songs played by the Manager on the organ, plus tea and cake was served. All good.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Belvedere Manor arranged a party for my father's 90th birthday. They supplied cheese and wine as well as snacks, cake and chocolates for approximately 20 people. The staff were friendly, welcoming and extremely helpful, catering for everyone's needs. Entertainment was also provided which was of a professional standard. I can't begin to thank the staff enough for the effort, care and professionalism they have shown in making a special day even more special. Without needing to, they certainly went the extra mile and have gained my gratitude and respect. Thank you.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff and facilities at Belvedere are excellent.
Residents and families are treated in a friendly and helpful way. The main advantage there, compared to other residential homes I have visited, is that the activity programme, especially the music provided on most days, all residents seem to connect with this and can join in.
Not like in other homes where residents are left to sleep or put in front of the TV, with often inappropriate programmes on, that the residents don't watch and certainly aren't stimulated by.
Also important is the interaction with staff and each other.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is a resident at Belvedere and has been there about 9 months. She suffers from dementia but is physically very fit at 88 years old. She loves it here and enjoys all activities provided. The care staff are all polite, friendly and helpful and in general are very good. The relatively new manager seems to provide good leadership and has responded well to any concerns raised. I have no real concerns about the care and safety of residents there.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Michelle Rhodes, Quality Support Manager at Belvedere Manor responded to this review on 15 Mar 2017:

Thank you very much for your kind words - Michelle

My mother has been a resident at Belvedere Manor for six months now and is very happy there.
We chose Belvedere for many reasons, it's light, bright and clean, the bedrooms are en-suite, the staff are always smiling and that it was big enough to provide facilities that we felt were important for my mum, this includes a lovely hair and beauty salon, a coffee shop area and perhaps most important of all an exceptional entertainment program. There are genuine activities twice a day seven days a week led by an outstanding entertainments manager who is also a best friend to each and every resident. The days are full of music and fun with frequent outings on the wheelchair adapted minibus.
The food is good, I can have lunch with my mum by prior arrangement in the coffee shop area, so I can properly comment on the quality and variety.
All the staff do a great job and go the extra mile on behalf of the residents and my mum has been cared for with " great kindness " which is so appreciated.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Belvedere impresses as being a warm, supportive and caring home. The facilities are excellent and the coffee shop provides a lovely social hub for residents and their families. The entertainment team in particular are outstanding and go out of their way to engage with residents. Thank you for your enthusiasm, interest and compassion: it really makes a difference.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A bright atmosphere, especially when residents are brought together for activities. The entertainment manager brings the best out of all the characters among the residents. Not only is there familiarity, but knowledge of every resident's past - all shared and encouraged and most of all respected.

There is a feeling of familiarity and showed belonging. The togetherness during the various activities "makes it". As a visitor we are welcomed, encouraged to participate without any pressure - we do so willingly.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is lovely and smells like home lovely (not urine) The staff are great although some could take more notice of people with dementia and understanding the little things mean a lot to the person.
Entertainment is absolutely marvellous the activities gentleman does need recognition for the work he does as he knows the residents all by name and I can't praise him enough. Better knowledge of the little things and talking to relatives would be an advantage.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tony Grundy, Entertainments Manager at Belvedere Manor responded to this review on 31 Oct 2016:

Hi Jane
Thank you for your comments.
We do hope all our staff take time with residents with or without dementia. I believe
Belvedere Manor care and the home is 1st class and we are learning every day.
Your comments will be in our daily meetings and cascaded to all our staff.
Thank you for your comments for our activities, the team works hard to make a difference.
Many thanks
Tony

My mother has been in for respite care and she couldn't have been anywhere better. The surroundings are lovely, the staff are all fantastic and the activities are great, outings etc. She says the food is very good and has enjoyed the afternoon teas and music.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tony grundy, Activities manager at Belvedere Manor responded to this review on 03 Oct 2016:

Thank you, Katherine
For your kind comments it was a pleasure
To have your mum with us at Belvedere manor
And we hope you will be back in the near future
For a holiday, we will let all our staff
Read your comments
Thank you
Best regards
Tony

My mother has dementia and began her permanent residency at Belvedere Manor six weeks ago. It has been a difficult time but the staff have been extremely supportive and caring towards my mother and me. The standards in all areas are very high and I feel completely happy that my mother is experiencing excellent care. Visiting is an enjoyable time, largely due to an enthusiastic entertainment team, led by a very ebullient man. The activities are imaginative and cater for all tastes, residents with dementia are included and enjoy the singing sessions enormously. I feel lucky to have found Belvedere Manor thank you to all!

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tony Grundy, Activities Manager at Belvedere Manor responded to this review on 21 Sep 2016:

Thank you.
It means a great deal to all the staff and management for your wonderful comments.
Everyone works so hard to ensure all needs are met and support for families is paramount at this time

Thank you again
Best regards
Tony

My husband was admitted to Belvedere Manor a month ago. He suffers from dementia and is totally blind. The care he has received in the residential care home is absolutely brilliant. The home is fairly newly built and is well designed and clean. The bedrooms are spacious and the communal rooms are first class - especially the coffee lounge which overlooks the lovely garden. The staff in charge of activities and entertainment deserve a special mention - Wonderful.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tony grundy, Activities manager at Belvedere Manor responded to this review on 16 Sep 2016:

Thank you for your lovely comments. We are glad you are happy with both the care and
activities at our home. We are all a family at Belvedere Manor and strive to deliver a first class service.

Thank you again.

Best regards.

Tony

My mum has not been this content and happy for many years. Activities at Belvedere are seven days a week and make all the difference in support of excellent care, food and facilities. All staff engage with residents and visitors and as soon as you walk into Belvedere you know it's a special and happy environment.
The building is maintained to the highest standards akin to a five-star hotel. Long may these exceptional standards and facilities be available, they're hard to beat!!

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Anthony Grundy, Activities Manager at Belvedere Manor responded to this review on 13 Sep 2016:

Thank you Ian, we endeavour to enhance the lives of our residents at Belvedere Manor and introduction of group activities can have an amazing effect and it is aways a pleasure for us to witness this.
Thank you for your comments
Best regards
Tony

I visited the care home in July with a friend to which I found the entertainment going on. Excellent. I may add that one member of staff was amazing and even got my friend and I joining in and the residents were having a lovely time. So nice to see.

How likely would you be to recommend Belvedere Manor? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Tony grundy, Activities manager at Belvedere Manor responded to this review on 05 Sep 2016:

Thank you for the lovely comments, which are truly appreciated.

Mum first stayed here for a couple of weeks for respite care. She was looked after excellently. Eventually, she has had to go in full-time. It is a weight off my mind knowing the level of care she will receive here. All the staff are so welcoming, calling her by her first name. The entertainments team are brilliant and get everybody joining in, even the shy ones. I have absolutely no worries whatsoever that she is in the best possible place that will cater for all her needs - now and in the future.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My stay in Belvedere Manor was very rewarding. I enjoyed the care I received and the excellent food, all the activities and the trips out. The atmosphere was one of fun and laughter resulting in a good quality of life for residents with dementia.
There is one thing I would like to suggest for additional safety of residents like me, there for respite care. I am very unsteady and would have liked a grab rail in the shower room. I am also partially handicapped physically.

How likely would you be to recommend Belvedere Manor? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband and myself went to review Belvedere Manor unannounced for a family friend. We were welcomed warmly into this beautiful home and shown around into every possible area. Activities, meals, care in general were all well explained and we were offered delicious refreshments. The activity programme and menu - choices, venues etc were wonderful. It was stressed each resident would be treated with dignity and respect and as an individual. Our friend is very happy on her admission and all other subsequent visits all agree and more with what we have already said.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A wonderful experience for my mother and complete peace of mind for me.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We needed emergency respite care for my father with a view to short and maybe long term residency. Both my mum and dad were not coping at home. The previous manager came to do an assessment and realising the urgency of the situation, was able to accept my father the next day, which we were very grateful for.
The care home is absolutely beautiful - like a hotel in fact. The rooms are light and airy and accessible for all needs. The staff are lovely and very accommodating - we were able to liaise on a daily basis to provide a safe, relaxing environment for my father - any worries my mum can discuss.
We tried dad back home for a week but by Saturday morning both mum and dad were again not coping at all - we spoke to the administration assistant at Belvedere and within the hour we were able to return to the care home - same room. Thanks.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lovely staff. Genuinely care and go the extra mile to ensure residents satisfaction. The activities manager is fantastic and always ensures that a calm and collected atmosphere is always in place for visitors and residents. He is a very bubbly and funny guy and always makes it fun to be there.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father-in-law died in January this year and we had to find suitable care for my mother-in-law who has no short term memory. After visiting many care homes Belvedere Manor stood out in the crowd without doubt. Does it feel like some of the typical care homes visited, no it does not.

The staff have been very good all the way through this traumatic experience. They care with a smile, patience and respect. I feel that this must be the ethos of Belvederes as even the youngest staff show such respect to the seniors. The entertainment provided is excellent, well planned and includes trips out which are enjoyed by many and there is always something going on. With such a good entertainment programme my mother-in-law has busy days and although she cannot remember them she is happy in the moment which is so nice to see.

My husband and I live in New Zealand and it is such a weight off our minds to know that my mother-in-law is cared for so well. Thank you to all.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home is bright, modern and has a welcoming atmosphere. The dining room is set around small tables with tablecloths with large windows. There is a full activity programme with an excellent co-ordinator. The carers are pleasant and attentive. My mother-in-law has settled in well despite this not being her preferred choice, she wanted to stay at home. She is well cared for, well presented and enjoying joining in the activities.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My sister has been very well taken care of by a very friendly and welcoming staff. She is always kept clean and comfortable and although she has a poor appetite she is presented with a very tempting menu. The activities are many and varied and are well thought out, the man responsible is inclusive of all those present and friends to everyone. The maintenance man also sees that everything is running smoothly.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is a resident with dementia but she is always treated with respect and dignity by the staff. Before being in the home the furthest she went was to the supermarket or daycare but since being in Belvedere Manor she has been to Blackpool, Wycollar, on country runs, out for coffee and to the pantomime, which is more than she has done for years, Twice everyday there is entertainment provided by entertainments manager, he really deserves a medal, no-one could work harder or come up with more ideas, he knows each resident by name, their likes and dislikes and I'm sure he puts more into his job than required, the residents would be lost without him.
The food is good and varied with different options should a resident not want what is on the menu, and the whole place is spotlessly clean.
To me there isn't another home in the area that comes close in standards of care and quality, and I would be devastated if ever mum had to go elsewhere. So a big thank you to all the staff.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are very happy with the care provided at Belvedere. Our grandmother is very satisfied. We feel best efforts are made to treat residents with care and respect. There are many activities designed not only for fun but to promote and maintain mental, emotional and physical health. Residents views are canvassed and acted upon eg. in relation to menus. If only all care homes were like this. Well done. Keep it up.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is happy there, occasionally gets frustrated because she cant get help exactly when she expects it. Plenty of social activity daily with weekly visits to local attractions, which she feels could be more varied. Meals do not have enough variety but overall standards of living there are good.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

First class in every aspect, warm, friendly and very welcoming.
From the moment you arrive the management and staff are keen to ensure all aspects of care and support is forthcoming; nothing appears to be too much trouble. Full credit to all involved.
Nursing staff are extremely helpful in all aspects of their work. The entertainment programme and manager are first class, any facility or maintenance that is requested is attended to swiftly and courteously, nothing appears to be too much trouble.
All in all a top care facility and excellent staff all round

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have enjoyed joining in activities with the organiser who keeps everyone busy with good humour. Rooms are beautiful and light. Care staff are lovely. Food is plentiful. I would recommend this home to anyone and will return if I need to in the future. Great Irish night and trips out, like being on holiday.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since Mum has moved into this home from another I have been very happy with the high standard of care given at Belvedere Manor. The staff are fantastic, happy to help at all times and rate communication with residents as very important which is something mum enjoys very much, staff take the time to smile and wave as they go by and stop by for a chat when they can. The entertainment and activities are brilliant, the organiser always happy to get people involved and encourage those who are maybe a little quiet, to try and attend activities. The maintenance man has been fantastic, helping to put all mums pictures up and make her room as much like home as possible, he takes time to go and talk to mum and again encourages her to get involved. I cannot recommend Belvedere Manor highly enough after 12 months in a different home that did not meet mums needs she is now settled in a wonderful caring environment.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came to visit my mother yesterday and was amazed at the whole experience. The home was spotlessly clean but it was the fantastic staff that makes residents and visitors so welcome. We were treated with warmth and kindness. Nothing was a problem. The thing that really stood out for me was that all the residents were smiling and enjoying the entertainment from the music played by the pianist, he got some singing and dancing. They were happy to hear old songs that brought back memories. It is the nicest home I have ever been in. Residents were all treated with respect and empathy. The manager is running a fantastic home and staff. Highly recommended.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was a very warm and welcoming place full of happy residents. I was very pleased with how my nan said she'd settled in and was over the moon with the whole place. All of the staff were wonderful and couldn't do enough for you! It was MUCH better than any other care home I'd been to previously, and it was so lovely to see how happy everyone seemed. Very clean and bright. Couldn't have had friendlier staff.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whenever I call to see my sister there are staff around who know her by name and remember both my wife and myself talk to us about her care, the ups and downs. They (the staff) encourage my sister to participate in all the regular activities which she thoroughly enjoys. The only downside to that is there are no or very limited activities at the weekend which I feel would be beneficial if something was in place. My sister feels love, cared fro and safe. We are always welcomed and made to feel at ease.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was with Belvedere for 3 1/2 months. The home was equivalent to a 5 star hotel. The bedrooms large and beautifully furnished. The home was extremely clean and the staff easily identified in smart uniforms. They were extremely helpful and considerate to all residents. The food was excellent and available at all times of day. This home should be used as a template for all residential homes. I regret having to move my husband to another home because he would be requiring nursing home status in the near future. It would be welcome if Belvedere could acquire nursing home status in the near future. Very highly recommended.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has only been here for 7 week but she thinks it's lovely. There is always something going on that everyone can get involved with. The food is excellent and the staff equally so. Nothing is too much trouble. The activities are great. The overall feel of the care home is that of a 5* hotel. It is just like one big happy family.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since bringing my mother to stay at Belvedere Manor, I have seen such a change; she tells me she has felt happier than she has for a long time. The care and attention she has been shown from the entire staff has been second to none!
This place is like a second home, and knowing my mum is so happy and 'safe' has taken such a weight off my shoulders. It is definitely what care for the elderly should get.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is only one word to describe Belvedere Manor and that is 'FANTASTIC' The staff made visitors so welcome and the care provided second to none.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very impressed with the facilities of this care home, it has been well thought out before construction, and meets the needs of the residents admirably. The staff are pleasant and accommodating and appear to enjoy their jobs. I must point out the excellent way the activities co-ordinator carries out his duties, on a one to one basis and in a group situation. The social and aesthetic needs of residents is paramount and he is excellent in his role.

How likely would you be to recommend Belvedere Manor? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother became a resident at Belvedere in November and the whole process was faultless. The support received throughout the induction was dealt with professionally and with care and consideration. The staff are incredible at all levels, including management and carers and caterers.
My mother felt completely at home and has settled extremely quickly. This is due to several factors, the attention to detail with the overall look and decor of the home and with the fantastic activity programme in place. She now feels part of a large extended family and that is of great comfort to my family.
Well done belvedere keep up the good work !

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visited my mum for the first time since she was admitted a week ago (live down South) and as you can imagine wasn't sure what to expect, but I left feeling so relieved and happy that she is in such a caring environment. The care home is more like a 5* Hotel, beautifully decorated, incredibly clean and very good food. All the staff are warm and friendly and would especially like to thank the receptionist and the maintenance manager, who went above and beyond their help with my mum and setting up her room for her. I would highly recommend Belvedere Manor.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was a very hard time as a family, knowing that we had to find a care home for my Mum. When I first visited my Mum, I could not believe how beautiful and clean the care home was. It looks more like a 4 star hotel. I walked through the door and was greeted with the entertainments manager, he was fabulous, my Mum was sat with other residents and I got to join in the fun. The staff are really attentive and they have so much respect for their residents. My Mum's room is lovely. I have visited on a number of occasions and I always get the same feeling. I can rest knowing my mum is being cared for now.

How likely would you be to recommend Belvedere Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Belvedere Manor

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Belvedere Manor