Belvedere Manor

Gibfield Road, Colne BB8 8JT
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9.5 124 Reviews
  • Belvedere Manor, Colne
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Care Provided by Belvedere Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gill Towers (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (84)

Parking

  • Ample parking is provided in the grounds.

Belvedere Manor Reviews (124)

9.5

Belvedere Manor has a Review Score of 9.5 (9.490) out of 10, based on 12 reviews in the last 2 years.
Over all time Belvedere Manor has 124 reviews.

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Date Published
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Reviewer Connection to Belvedere Manor
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Total of 124, showing 21-40
Review from Joan D (Respite Resident) assisted by family/friend published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belvedere Manor Care Home staff have been brilliant, very friendly and supported my needs.
Chef catered for my dietary needs and the food was delicious.
I have enjoyed my two-week stay and have made new friends. We had a trip out which I enjoyed too. The Belvedere's chaplain is very kind and provided
faith meetings which I attended.
There were also regular activities to look forward to.
Reply from Gillian Towers, Home Manager at Belvedere Manor

Thank you so much for your positive feedback and kind words. I will ensure that your lovely comments are passed back to the team.

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Review from Dorothy D (Next of Kin) published on 10 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She has been very happy since she arrived in November 2016. She often says what a good choice we made, there is never a dull moment "living here". She has no criticisms. The last manager was brilliant and did such a lot for Belvedere. On my behalf, I am extremely happy that she is so happy.
Reply from Gillian Towers, Home Manager at Belvedere Manor

Thank you for your kind words; I will pass these on to the team.

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Review from K C (Son of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff went out of their way to make a recent visit to see my mum - excellent. What a fantastic bunch of people working at Belvedere Manor - everyone was happy and helpful. It gives me great comfort to know that my mum is being well looked after here.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your lovely review. I am delighted that you feel we have a fantastic bunch of people; I absolutely agree. I am glad you enjoyed your recent visit and I will share your kind words with the team.

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Review from M B (Son of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Belvedere Manor for the last 3 years and has remained very happy there, with the staff being very attentive and caring. She has been very happy but unfortunately, these last 18 months have been a very testing time for us all and she came through it extremely well. Even
after a reduced number of visits, during this time she has remained upbeat and safe.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your review. I am delighted that you feel your mother has come through the pandemic so well. We have tried very hard to keep our residents safe and well. It is also lovely to read that you find our team attentive and caring. I will share your feedback with the team.

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Review from Sue H (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the manager and his team enough. This home is beautiful and spotless like a 5 star hotel. The first time I stepped into the home I felt totally uplifted. The welcome my mum received on arrival was second to none - professional with lots of happy faces. I could not be happier with the
home. I get regular updates between visits on how mum has been and already feel like it's an extended family. The management and staff could not be any more helpful and reassuring. A big thank you to you all xx
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your wonderful review. I am delighted that you feel our home is so lovely and that we made your mum feel so welcome. We aim to care for your relatives too and also feel you are part of our extended family. I will share your lovely words with the team.

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Review from Alan B (Son of Resident) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my father has received since he moved to Belvedere Manor. He has now been in the home for over four years and the standard of care is exemplary. It is one of the best decisions we have ever made having our father move there and puts our minds at ease knowing that he receives
care from very professional and caring people.
The home is well managed and all of the Belvedere team, in all positions perform to an excellent standard within their roles and across roles if necessary.
The Covid crisis has been a particularly trying time, but the team have done a fantastic job keeping all our relatives safe and helping to maintain relatives contact, in various forms, throughout.
Well done Belvedere!
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your kind words. We are delighted that you feel you made a good decision for your father to move to Belvedere Manor. I will share your review with the team and I know they will be very pleased.

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Review from M W (Daughter of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to the care and kindness of the staff, my mother settled very quickly into Belvedere Manor. She is enjoying the activities and I have been impressed with the way that the staff have quickly and sympathetically dealt with any problems, real or imaginary, that my mother has brought to them. The staff
go out of their way to ensure that she is as happy and worry-free as possible, which enables my family and myself to feel confident that she is getting the best care possible and will continue to do so as her Alzheimer's progresses. I would also like to praise the manager and the office team who are readily available to chat about any concerns. I would readily recommend Belvedere Manor to anyone looking for an excellent care home.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your review. I am delighted that you found our team to be caring and kind which helped your mother settle quickly. It is rewarding that you would readily recommend Belvedere Manor and I will share your feedback with the team.

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Review from A H (Son of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came in after mum passed away, it was a hard decision but turned out to be a good one. The care and respect he has been shown has been heartwarming and made him and all our family feel welcome. End of life care was excellent for dad and us. Thank you.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your review. I am delighted that you feel a hard decision turned out to be a good one. Your kind words will be shared with the team and I know they will be very pleased with your feedback.

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Review from M H (Son of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last three and a half years the care home has made our fathers live really happy. All the staff are amazing and treated our dead like a family member.
During the last days of his life, the care was amazing and second to none.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your kind comments, this means a lot to our team at Belvedere Manor.

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Review from M N (Son of Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum became a resident of Belvedere Manor this month and could not have been looked after any better. The staff are so loving and caring and could not do enough to help Mum settle in.
The management have helped me through all the aspects of moving Mum into the care home.
I could not recommend all
the staff enough. A thoroughly good experience in such difficult circumstances.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your kind words, this means a lot to our team at Belvedere Manor. We will pass the feedback on to the team.

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Review from Diane D (Wife of Resident) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received respite care at Belvedere Manor. I can not praise the staff enough for the care and dedication shown to him during his stay.
A special mention to the manager, who leads a team, that shows his interpersonal skills and team building are second to none. I was made to feel my husband
was safe and he enjoyed his stay.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your kind words, this means a lot to our team at Belvedere Manor. We will pass the feedback on to the team.

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Review from J R (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and the team at Belvedere Manor go above and beyond expectations. They provide a friendly, supportive environment where mum feels cared for and safe. In what must have been a very tough year for all the staff; they provided quality of life for their residents and have done everything possible
to support the families too. Thank you, we would not hesitate to recommend.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your very kind words. It has been a difficult year, but we are delighted that you have been happy with our support. I will share your lovely review with my team.

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Review from Karen C (Daughter of Resident) published on 25 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 92-year-old Mum has been a permanent resident at Belvedere Manor since the end of January 2021 when it became obvious she could no longer stay in her own home. As Mum is still very active but has memory problems, the family had struggled to find somewhere we liked that would permit her to live in
the general population of the home, rather than allow her only onto the dementia wards because of her diagnosis of Alzheimer's.
We were impressed with Belvedere Manor from our initial contact via their website and telephone, through the virtual tour and all our subsequent contacts until Mum moved there in January 2021. Due in no small part to the care and dedication of all the staff, she has settled in remarkably well and she praises them endlessly for their patience and kindness.
We are more than happy with the care Mum is receiving and it is such a relief to know she is safe and well cared for, both physically and emotionally. Thank you to everyone at Belvedere Manor.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you very much for your wonderful review. Feedback such as this means a great deal to us all.

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Review from G B (Son of Resident) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first time we stepped into Belvedere Manor when looking for a suitable home, we knew that we had found an exceptional place. First impressions were amazing and what we encountered then has been consistently evident throughout the two years Mum has been with you. Staff throughout, regardless
of their role within the home, have shown love, respect, compassion and friendship and have always treated Mum with such dignity. These qualities have been extended to us too, and we have always felt a valued part of the Belvedere family. We will miss you all. The past year has been so difficult, and to see the deterioration of Mum through lack of family contact has been heartbreaking. However, we have had complete trust in all of your first class care continually given to Mum under such difficult circumstances. We wish you all the very best for the future. You will remain in our thoughts with fondness and appreciation for always. Thank you so much for being a part of our family. With all our best wishes.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you so much for this amazing review which means a lot to team Belvedere Manor and it is greatly appreciated.

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Review from D H (Son of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away on 26th January 2021 having had two weeks exemplary end of life care and the end of nearly four years and first-class care and support from the team at Belvedere Manor.
I have been so impressed with everything about this care home and feel we made the right choice on behalf of
my mum. Everyone there has gone out of their way to make the experience as enjoyable as possible for the residents and immense thanks are due to all.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your kind words; this means a lot to our team at Belvedere Manor.

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Review from Christine H (Daughter of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Belvedere Manor for three months. She settled well initially and remarked on arrival how beautiful everything was. Mum has a lovely room overlooking the courtyard garden and everywhere appears to be well maintained with a calming, restful atmosphere. The staff are very caring
and have been extremely helpful in assisting mum with her iPad to enable her family to contact her regularly on Facetime. The Belvedere Manor Facebook site is useful for keeping up to date with the activities which are underway within the Home. We have the highest regard for the care mum is receiving within the Home and feel that all the staff are doing their very best in these difficult times. It is sad to say however that mum's adjustment to residential care is made more difficult by the restrictions placed on Belvedere Manor by Government and LA in connection with the pandemic. The Authorities need to reassess these restrictions urgently as another seven months or more can only lead to far worse problems than COVID.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your feedback, it really matters to us.

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Review from Caroline S (Daughter of Resident) published on 29 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Belvedere Manor for over three years. The staff are kind, caring and compassionate, and have always treated Mum with dignity and respect. They have tried to get to know her as an individual and to cater not only for her needs but also her preferences.
The staff are inspired
by the manager and deputy manager, who make themselves available to talk with residents, staff and family members and who lead by example.
All members of staff are seen as valuable, including all the domestic staff, and are treated as part of the whole team.
There are three activity co-ordinators who cater for the diversity of needs and interests of the residents with an imaginative response and a variety of activities.
Residents' forum meetings are held in which they can bring up suggestions or concerns and also family forum meetings. Now, during the Covid crisis, they have set up a family Facebook page to enable families to support each other.
It is like a luxury hotel, with extra care for the discerning elderly!
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Review from John A (Son of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that mum receives is very attentive, it’s been hard for mum whilst l have not been able to visit because of the pandemic. However, dropping her regular letters and cards/photos has kept her going. What has been going the extra mile are things like they have sent me a letter back from mum with
her thoughts and emailed me a lovely photo of her showing her looking very happy, this all makes not seeing her more bearable.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you on behalf of our team at Belvedere, your feedback means a lot to us.

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Review from Leslie D (Son of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to live at Belvedere Manor over two years ago and what a fantastic home she has. She enjoys the attentive care of all the staff who look after her so professionally. She enjoys the meals they provide and has had individual dietary needs which are met. Her room is always spotless as are
the communal areas. Since being resident at Belvedere, she has had numerous episodes of ill health which have been dealt with efficiently and safely. She is always listened to and treated with dignity. The coffee lounge is an added bonus to me when I visit, a friendly welcoming space. The whole team at Belvedere are helpful and considerate to my mum's needs and I cannot thank them enough.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your feedback; it means a lot to us.

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Review from John B (Son of Resident) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to find Mum a home during the COVID-19 pandemic as her long term Alzheimer's had hit the point of us being unable to care for her at home. The manager and the support/admin team made this admission seamless during the initial assessment stages. Mum is now in place and has made friends with both
the other residents and staff and we are so happy. Thanks to the whole team for making this what is a difficult time feel a lot easier to handle. Great staff and understanding of the situation.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your review. We were delighted to help you during the pandemic.

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Current Review Score: 9.5 (9.490)

Overview of Review Score

The Review Score of 9.5 (9.490) out of 10 for Belvedere Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Belvedere Manor is calculated as follows: ( (117 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 143 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.714 Points relating to the number of positive Reviews for Belvedere Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 12 Positive Reviews ÷ 16.8 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Gill Towers

Job Title: Home Manager Joined: 2025

Gill Towers is the registered home manager at Belvedere Manor

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