Belvedere Manor

Gibfield Road, Colne BB8 8JT
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9.5 124 Reviews
  • Belvedere Manor, Colne
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Care Provided by Belvedere Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gill Towers (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (84)

Parking

  • Ample parking is provided in the grounds.

Belvedere Manor Reviews (124)

9.5

Belvedere Manor has a Review Score of 9.5 (9.490) out of 10, based on 12 reviews in the last 2 years.
Over all time Belvedere Manor has 124 reviews.

Overall Experience
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Date Published
  • 124
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Reviewer Connection to Belvedere Manor
  • 52
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  • 1
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Total of 124, showing 41-60
Review from Lynne (Daughter of Resident) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Belvedere Manor for the past 4 years plus. The staff on the woodland suite for dementia patients are truly amazing, treating each and everyone with dignity and respect. I cannot thank them enough, they go above and beyond every day doing a really challenging job. I could not wish
for my mum to be in a better place, where I know she is well looked after and safe. My thanks go to all the staff and management, who are always so thoughtful kind and available whenever you need them.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for completing a review for us. I am so glad that you feel confident in our team.

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Review from Matthew B (Husband of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities and care. Can't offer any criticism at all. My wife is comfortable, safe, well looked after and seems very happy and contented. I'm very grateful for everything Belvedere Manor offers and provides.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your comments, this means a lot to our team.

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Review from Neil R (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has been a resident of Belvedere Manor for some twelve months or so. When asked mum always remarks “It's great here, they can't do enough for you, they are great.” This is very much the best testament in itself. From the first day mum came to be a resident, she remarked how nice the place
was.
During more recent times, our mum's health dipped in regard to an unrelated COVID ailment. This was a worrying time for all of us. But what shone through was the care and attention our mum received. All the staff, from the kitchen staff, cleaners, senior and carers, to management, all have played a vital part in the recovery of our mum's health. It's because of this inclusive team effort and care, that Mum was able to pull herself back from depths of illness to a radiant glow of good health. What more can one say? From our heart and from our mum, (they know who she is), three cheers to all the staff. Thank you!
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your very kind words; it means a lot to the team.

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Review from David (Son of Resident) published on 22 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Belverdere Manor is a purpose-built care home with a welcoming feel.
It has well appointed en-suite rooms with lots of natural light looking out onto the Gardens.
The corridors are wide and airy giving the impression that you are in a well-appointed hotel. The home is maintained to a high standard
throughout.
There is a lounge and coffee bar that are the hub of socialising and entertainment for the residents, staff and family visitors. Patio doors lead out into the garden where there are table and chairs set out for relaxing.
My father has been at Belverdere Manor for nearly three years.
He is very well cared for by the Belverdere care team and he is both comfortable and well-settled there.
The food is good and all the residents on each floor dine together in a large dining room.
Cleaning and laundry services are performed to a consistently high standard.
The current management is experienced and focused and this has led to significant improvements for both the residents and the staff.
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Review from Gill (Stepdaughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother arrived at Belvedere following a stroke and was unable to be at home, she was made very welcome and very well cared for by the staff. They have encouraged and nursed her back through a very difficult time for her, having lost her speech and ability to swallow she was very down, but with
their encouragement and fantastic care, she is now improving daily. They have lifted her spirits and she is enjoying eating and joining in activities, she seems so much happier. The communication we have received has also been excellent and you know that the staff really care for the residents and are happy with any little thing
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you on behalf of team Belvedere, your feedback really matters to us.

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Review from Vicki D (Daughter of Resident) published on 27 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum arrived at Belvedere at end of Jan to recuperate from a fracture in her spine. She has been well cared for and supported and given the encouragement needed to mobilise with more confidence. We did not feel a month ago that she would ever be fit to return home but this is now planned for the
end of this month. The home is well designed with wide and quiet corridors like a hotel with lovely spaces like the lounges, cafe area and dining room. The staff are focused, keen to help and always willing to provide an update. Great to have continuity from the senior HCA's and well-led by the Home Manager with great support from his staff. The Home Manager has been a great sense of support and guidance - he tells it as it is, does what he says he will do and is always available to answer any questions. The Covid 19 situation has brought its challenges but the team at Belvedere have met them well and actions taken to mitigate have been appropriate and communications have been excellent.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for this wonderful feedback, it means a lot to our team.

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Review from Tracy H (Daughter of Resident) published on 27 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is a resident and I am thoroughly grateful and proud of every single member of staff at Belvedere. Their sheer determination, courage and hard work has kept the home as protected as it possibly can be under these strange and worrying times. The updates and photos are really appreciated and
the new activity team are doing an amazing job.
Thanks to all.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your kind words, it means a lot to our team and also thank you for being part of the Belvedere Manor family.

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Review from A D (Daughter of Resident) published on 10 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to the Belvedere Manor for respite following total knee replacement surgery. The room was clean, spacious and nicely decorated. The food was delicious and well portioned. The staff could not have been more helpful, friendly and supportive. I could not more highly recommend Belvedere Manor.
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Review from Julie B (Wife of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has young-onset of front temporal dementia, diagnosed at age 56. Trying to find a suitable care home in relation to my husband's age and needs was virtually impossible, until I enquired at Belvedere Manor. I never thought my husband would settle anywhere, but he has here. The quality of care
and compassion given here is second to none. All the staff, from cleaners through to management, are absolutely amazing.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your amazing feedback which I will share with my staff team.

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Review from G W (Son of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first moment my mum walked into the home; she felt the warmness of the staff and their caring nature.
I was taken back at how accommodating they were, and they really have been amazing to deal with.
Thanks for being there for my mum, especially when she needed the care the most.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your wonderful feedback, which is very important to us.

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Review from J W (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has two weeks respite at Belvedere. She was assessed in hospital by the manager, promptly and was admitted the day after. The manager ensured that the process was efficient. She was treated very well by all the staff, and her needs were met. She appreciated being able to make a special request
to the chef. I enjoyed having lunch with her on a few occasions. We were both looked after.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your valuable feedback which I will share with my team.

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Review from S B (Daughter of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire team at Belvedere Manor have made an incredibly difficult time much easier for my family and me. The transition from care at home to residential care is tough, but seeing my Father welcomed and looked after by all staff (from the carers to the coffee bar, the chaplain and the manager), has
provided invaluable reassurance. The facilities are excellent, but it is the people that really make the difference. Thank you!
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your feedback which is very important to us.

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Review from H S (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum receives loving care form a team of carers who have got to know and understand her needs. Her room is kept very clean. She is well fed, with additional liquid offered regularly. The staff interact well with her and she occasionally participates in activities. Personal hygiene is well facilitated
and as a Mum has double incontinence. This is very important to me. I am always made to feel welcome when I visit and the coffee shop is an added bonus at the weekend.
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Review from Jeanine N (Daughter of Resident) published on 13 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have absolutely nothing negative to say about Belvedere Manor. My mum is looked after at the highest level, the place is beautiful and clean beyond belief. It's like a 5-star hotel. The staff are attentive and always smiling, never too busy to help. The manager has been fantastic, nothing is too much
trouble for him. All a credit to MHA.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your very valuable feedback. We are very pleased that we have been able to support your mum to settle down really quickly and enjoy life once again.

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Review from Iris M (Niece of Resident) published on 4 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions - like a nice, quiet hotel. Loads of quiet areas for those who want it and lovely communal spaces too. My aunt's room was very comfortable and not at all clinical. The staff I met were friendly, polite and seemed genuinely caring.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your wonderful and true reflection of our home.

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Review from L W (Daughter of Resident) published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The place is beautiful and the level of care is amazing. The staff are very friendly and compassionate. My family and I can rest assured our father is happy and safe.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your wonderful comments about our service; this has been shared with the team and very much appreciated.

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Review from K H (Daughter of Resident) published on 7 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has 6 weeks at Belvedere Manor before sadly passing away on the 17/9/2019.
He was very settled there and the care he was given was 1st class when visiting it never felt like a care home, it was a home and all were welcome. The manager and his team have achieved a home where the elderly can
live with dignity and love. My family thank them all.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your feedback which is very important to us. I will share your kind words with the staff team.

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Review from Linda T (Niece of Resident) published on 2 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has been a resident of Belvedere Manor for the past 3 months and is very happy with the care she has been receiving.
She has a lovely bedroom which is always very clean and tidy.
Everyone is very caring and helpful.
Belvedere Manor is the best care home we have seen.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your feedback, it means a lot to the team.

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Review from S B (Son of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parent has been in this home for 7 months now. It obviously takes time to adapt to a major lifestyle change. In that time I have been very impressed in the efforts of the home to make life as comfortable as can be and in trying to accommodate her special individual needs. I feel staff are attentive
and am appreciative of their efforts and friendship.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you so much for your kind and encouraging words. I will pass these very positive comments to our staff. It is very much appreciated and helps to boost our very hard working staff.

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Review from C S (Daughter of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was given the warmest of welcomes. All his needs have been met. The manager has become a very familiar face, he has been excellent to work with. Nothing is too much trouble. Many, many thanks.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for your very kind comments. This means a lot to our team.

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Current Review Score: 9.5 (9.490)

Overview of Review Score

The Review Score of 9.5 (9.490) out of 10 for Belvedere Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Belvedere Manor is calculated as follows: ( (117 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 143 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.714 Points relating to the number of positive Reviews for Belvedere Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 12 Positive Reviews ÷ 16.8 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Gill Towers

Job Title: Home Manager Joined: 2025

Gill Towers is the registered home manager at Belvedere Manor

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