Belvedere Manor

Gibfield Road, Colne BB8 8JT
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9.5 124 Reviews
  • Belvedere Manor, Colne
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Care Provided by Belvedere Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Gill Towers (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (84)
  • Single Rooms with Ensuite Wet Room (84)

Parking

  • Ample parking is provided in the grounds.

Belvedere Manor Reviews (124)

9.5

Belvedere Manor has a Review Score of 9.5 (9.490) out of 10, based on 12 reviews in the last 2 years.
Over all time Belvedere Manor has 124 reviews.

Overall Experience
  • 110
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Date Published
  • 124
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Reviewer Connection to Belvedere Manor
  • 52
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  • 1
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Total of 124, showing 81-100
Review from Joan I (Wife of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the last six months under the management team, the home has been completely turned around. The staff appear to be happy in their work and treat the residents with respect and friendliness. I hope the home continues at this standard and wish it success in the future.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you; your comments are very valuable to us.

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Review from Barbara S (Daughter of Resident) published on 28 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The new management team at Belvedere Manor have made a huge difference at the home. All the staff show kindness and respect to the residents and there is a positive and caring atmosphere throughout. The Chaplain offers great support to not only the residents but their relatives as well.
Thank you,
everyone, at Belvedere Manor for all your hard work.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for such positive feedback. This encourages our team to aim for outstanding.

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Review from David S (Son of Resident) published on 29 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Approachable, friendly management, very caring staff and superb facilities. I would personally recommend Belvedere Manor to anyone.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for all your support, much appreciated by the team at Belvedere Manor.

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Review from Francis W (Son of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home accepted my mother back following an operation for a broken femur. The response to her needs was excellent. She is 98 years old and has dementia.
Her medical needs were clearly taken into account, reassuring her family. A lowering bed, crash mat, sensors on the bed, chair and even the
motion detectors were quickly provided as safety measures in case she was to fall. The staff from the manager to care assistants provided comforting assurances so I know my mother is safe and cared for by professional people.
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Review from Sandy H (Son of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living away, I visit my mother every 6 weeks for the last 18 months whilst she has been a resident.
I have always found the staff very helpful and friendly and the treatment mother gets is second to none.
Reply from Ali Gopaul, Home Manager at Belvedere Manor

Thank you for taking time to give us such a great feedback.

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Review from Gerard B (Relative of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited the home several times I am always very impressed by the buildings, staff and service that I see. I can find no fault whatsoever with anything that I have seen and wish that such a place had been available to my mother. I can highly recommend Belvedere Manor.
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Review from William S (Husband of Resident) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just like a 5 star hotel.
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Review from Joe H (Granddaughter of Resident) published on 29 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had the most wonderful time (having an Ascot day at home) people in fantastic hats enjoying the races. All the residents were fully involved and a big room full of happy faces. I cannot thank the staff enough!
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Review from Steven B (Son of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home to be as good as you could get. The staff could not do any more to make my dad feel at home and I have full approval of my dad's care.
I would not like him to go anywhere else. Full credit to all.
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Review from Leigh M (Friend of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend Tom on 17th April - Easter Monday - to be invited to the Seaside Sing Along in the first floor dining room.
This was led by the Entertainment Manager and his team and was excellent. A lot of the residents remembered songs played by the Manager on the organ, plus tea and cake was
served. All good.
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Review from Michael L (Son of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belvedere Manor arranged a party for my father's 90th birthday. They supplied cheese and wine as well as snacks, cake and chocolates for approximately 20 people. The staff were friendly, welcoming and extremely helpful, catering for everyone's needs. Entertainment was also provided which was of a professional
standard. I can't begin to thank the staff enough for the effort, care and professionalism they have shown in making a special day even more special. Without needing to, they certainly went the extra mile and have gained my gratitude and respect. Thank you.
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Review from M C (Sister-in-law of Resident) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and facilities at Belvedere are excellent.
Residents and families are treated in a friendly and helpful way. The main advantage there, compared to other residential homes I have visited, is that the activity programme, especially the music provided on most days, all residents seem to connect
with this and can join in.
Not like in other homes where residents are left to sleep or put in front of the TV, with often inappropriate programmes on, that the residents don't watch and certainly aren't stimulated by.
Also important is the interaction with staff and each other.
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Review from Andrea L (Daughter of Resident) published on 22 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Belvedere impresses as being a warm, supportive and caring home. The facilities are excellent and the coffee shop provides a lovely social hub for residents and their families. The entertainment team in particular are outstanding and go out of their way to engage with residents. Thank you for your enthusiasm,
interest and compassion: it really makes a difference.
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Review from Carole B (Daughter-in-law of Resident) published on 22 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A bright atmosphere, especially when residents are brought together for activities. The entertainment manager brings the best out of all the characters among the residents. Not only is there familiarity, but knowledge of every resident's past - all shared and encouraged and most of all respected.


There

is a feeling of familiarity and showed belonging. The togetherness during the various activities "makes it". As a visitor we are welcomed, encouraged to participate without any pressure - we do so willingly.
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Review from Jane D (Daughter of Resident) published on 1 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is lovely and smells like home lovely (not urine) The staff are great although some could take more notice of people with dementia and understanding the little things mean a lot to the person.
Entertainment is absolutely marvellous the activities gentleman does need recognition for the work
he does as he knows the residents all by name and I can't praise him enough. Better knowledge of the little things and talking to relatives would be an advantage.
Reply from Tony Grundy, Entertainments Manager at Belvedere Manor

Hi Jane
Thank you for your comments.
We do hope all our staff take time with residents with or without dementia. I believe
Belvedere Manor care and the home is 1st class and we are learning every day.
Your comments will be in our daily meetings and cascaded to all our staff.
Thank you for your comments for our activities, the team works hard to make a difference.
Many thanks
Tony

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Review from Katherine S (Daughter of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in for respite care and she couldn't have been anywhere better. The surroundings are lovely, the staff are all fantastic and the activities are great, outings etc. She says the food is very good and has enjoyed the afternoon teas and music.
Reply from Tony grundy, Activities manager at Belvedere Manor

Thank you, Katherine
For your kind comments it was a pleasure
To have your mum with us at Belvedere manor
And we hope you will be back in the near future
For a holiday, we will let all our staff
Read your comments
Thank you
Best regards
Tony

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Review from C D (Daughter of Resident) published on 22 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and began her permanent residency at Belvedere Manor six weeks ago. It has been a difficult time but the staff have been extremely supportive and caring towards my mother and me. The standards in all areas are very high and I feel completely happy that my mother is experiencing
excellent care. Visiting is an enjoyable time, largely due to an enthusiastic entertainment team, led by a very ebullient man. The activities are imaginative and cater for all tastes, residents with dementia are included and enjoy the singing sessions enormously. I feel lucky to have found Belvedere Manor thank you to all!
Reply from Tony Grundy, Activities Manager at Belvedere Manor

Thank you.
It means a great deal to all the staff and management for your wonderful comments.
Everyone works so hard to ensure all needs are met and support for families is paramount at this time


Thank you again
Best regards
Tony

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Review from Betty A (Wife of Resident) published on 19 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to Belvedere Manor a month ago. He suffers from dementia and is totally blind. The care he has received in the residential care home is absolutely brilliant. The home is fairly newly built and is well designed and clean. The bedrooms are spacious and the communal rooms are first
class - especially the coffee lounge which overlooks the lovely garden. The staff in charge of activities and entertainment deserve a special mention - Wonderful.
Reply from Tony grundy, Activities manager at Belvedere Manor

Thank you for your lovely comments. We are glad you are happy with both the care and
activities at our home. We are all a family at Belvedere Manor and strive to deliver a first class service.


Thank you again.


Best regards.


Tony

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Review from Ian S (Son of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has not been this content and happy for many years. Activities at Belvedere are seven days a week and make all the difference in support of excellent care, food and facilities. All staff engage with residents and visitors and as soon as you walk into Belvedere you know it's a special and happy
environment.
The building is maintained to the highest standards akin to a five-star hotel. Long may these exceptional standards and facilities be available, they're hard to beat!!
Reply from Anthony Grundy, Activities Manager at Belvedere Manor

Thank you Ian, we endeavour to enhance the lives of our residents at Belvedere Manor and introduction of group activities can have an amazing effect and it is aways a pleasure for us to witness this.
Thank you for your comments
Best regards
Tony

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Review from Steph M (Friend of Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visited the care home in July with a friend to which I found the entertainment going on. Excellent. I may add that one member of staff was amazing and even got my friend and I joining in and the residents were having a lovely time. So nice to see.
Reply from Tony grundy, Activities manager at Belvedere Manor

Thank you for the lovely comments, which are truly appreciated.

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Current Review Score: 9.5 (9.490)

Overview of Review Score

The Review Score of 9.5 (9.490) out of 10 for Belvedere Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Belvedere Manor is calculated as follows: ( (117 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 143 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.714 Points relating to the number of positive Reviews for Belvedere Manor is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8. 12 Positive Reviews ÷ 16.8 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

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Gill Towers

Job Title: Home Manager Joined: 2025

Gill Towers is the registered home manager at Belvedere Manor

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