Deputy Care Home Manager

Job summary

We are seeking an experienced, proactive, and hands-on Deputy Manager to oversee and drive excellence across all aspects of care delivery at a well-established residential care home in Dudley.

This is a rewarding role within a growing care group, supporting residents living with dementia and elderly care needs. The successful candidate will ensure the home remains fully compliant with relevant legislation and sector standards, while maintaining the highest levels of resident wellbeing and operational performance.

This role is predominantly hands-on, with approximately 60–70% of time spent working on the floor, supporting residents and staff directly.

We are looking for a confident care home leader who can support teams, streamline compliance processes, and foster strong partnerships with clinical and community stakeholders.

Key Responsibilities

• Lead and support the day-to-day operations of the care home, ensuring a safe, person-centred environment.
• Spend the majority of working time on the floor, providing visible leadership and hands-on support to staff and residents.
• Maintain compliance with CQC regulations, infection prevention protocols, health & safety requirements, and local authority standards.
• Write and review care plans to ensure they are person-centred, up to date, and aligned with individual needs.
• Carry out regular audits and risk assessments, ensuring timely action plans are implemented.
• Coordinate admissions and assessments, supporting effective bed management and occupancy levels.
• Manage staffing rotas to ensure appropriate coverage and skill mix.
• Supervise, mentor, and develop team members, promoting best practice and high standards of care.
• Liaise with families, GPs, pharmacies, hospitals, and multidisciplinary teams.
• Report regularly to senior management on performance, staffing, compliance, and quality outcomes.

What We’re Looking For

• Minimum of 3 years’ management experience in an elderly and/or dementia care home setting.
• Level 5 Diploma in Leadership for Health & Social Care (or equivalent).
• Strong working knowledge of CQC requirements and quality assurance processes.
• Experience in people management, rota planning, and team development.
• Organised, solutions-focused, and comfortable balancing hands-on care with operational responsibility.
• A confident communicator and relationship-builder with residents, staff, and external professionals.

What We Offer

• Competitive salary with potential performance-based bonuses.
• Private medical insurance.
• A supportive and collaborative culture with a strong focus on staff wellbeing.
• Ongoing training and professional development opportunities.
• Access to sector events and networking opportunities.
• Clear career progression within an expanding care group.

Contract: Full-time, Permanent

Salary Range: £25,000 – £34,000 (depending on experience)

Hours: Monday to Friday, 8:30am – 5:30pm, with flexibility required

We are seeking someone who leads with integrity, empathy, and accountability. If you are passionate about delivering exceptional care and building a positive, supportive team culture, we would love to hear from you.

Apply now to be part of a service that makes a genuine difference.

Job Type: Full-time

Pay: £25,000.00-£34,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay
• Store discount

Experience:

• Care: 5 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person