Ridgeway Court care home is situated close to Sedgley town, Dudley, and provides 24-hour personal care for older people. The home is easily accessible – it is on a main bus route - and has ample off-road parking for visitors. Ridgeway Court was formed from two adapted proprieties which have been linked via a connecting extension. Access to the first floor is made easy by two passenger lifts.
The majority of bedrooms are found within the two main buildings. There are also three bedrooms in a flat accessed through a separate ramped entrance at the rear of the home. The flat offers a semi-independent unit from where the residents can access the home in the daytime and have access to staff at night via a call system.
What makes Ridgeway Court a special home is its friendly, warm and homely atmosphere, with caring and helpful staff. It’s not fancy or modern, but from the moment you walk through the door, they will welcome you with a happy smile and make sure that you receive the highest quality of service possible. Residents are encouraged to personalise their own room to make it just like home.
The residents are involved in a wide range of activities, in line with their ability and requests run by dedicated activity coordinators, who plan painting and drawing sessions, music events, going to church, flower planting or reminiscence games. This is part of the highly personalised approach and together with the highly trained staff, reliable facilities and services makes Ridgeway Court the best choice for your loved ones.
Group: Caring Retirement Homes Ltd
Person in charge: Iris Worrell (Manager)
Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 18+.
Single Rooms: 39
Shared Rooms: 0
Rooms with ensuite WC: 2
Weekly Charges Guide: Personal Care Single from £610 (These prices are only a guideline, please contact Ridgeway Court to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access
Directions:
Heading NW out of Dudley on the A459 Dudley Road, the home is about 2.5 miles from the centre on the West side of Dudley Rd, on the corner with The Ridgeway, about 0.5 miles before you reach Sedgley centre.
Visiting:
Whilst Ridgeway Court is clearly staffed 24/7 and visitors are welcome anytime, it would be appreciated if any prospective new residents/relatives could phone to book an appointment to avoid the busiest times.
Parking:
There is dedicated off-street parking for up to 12 cars, plus ample unrestricted street parking very close to the home.
Latest Care Quality Commission* Report on Ridgeway Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.6 (maximum of 10) for Ridgeway Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Ridgeway Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Ridgeway Court is calculated as follows: ( (36 Excellents x 5) + (12 Goods x 4) ) ÷ 48 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.885 Points relating to the number of positive Reviews for Ridgeway Court is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7.8 Target = 0.385
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Ridgeway Court has a Review Score of 8.6 (8.635) from 4 Reviews
Review submitted from a Postal Card by Michael B (Son of Resident) on Wednesday 31 May 2017. Relates to May 2017.
Very good experience. Dad has improved a lot health wise and in confidence. He enjoys all meals and staff are very helpful and pleasant.
How likely would you be to recommend Ridgeway Court? Extremely Likely
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Review submitted from a Postal Card by Pamela h (Niece of Resident) on Wednesday 31 May 2017. Relates to May 2017.
We find that my uncle is being looked after very well. The staff are all very friendly and do not hesitate to discuss my uncle's condition and are very concerned about his welfare. We are very happy for my uncle to remain here.
How likely would you be to recommend Ridgeway Court? Likely
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Review submitted from a Postal Card by Melanie C (Daughter of Resident) on Wednesday 31 May 2017. Relates to May 2017.
My father seems happy and well looked after by his care providers. It is a warm happy environment and good communications between the staff, family members and the residents themselves.
How likely would you be to recommend Ridgeway Court? Extremely Likely
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Review submitted from a Postal Card by M P (Son of Resident) on Wednesday 3 May 2017. Relates to April 2017.
I didn't know anything about care homes until my mother had to go into one.
In the two and half years I have been visiting one, I have come to realise how did families with elderly parents manage without these places with the population living longer there is a real need for them. Management and staff who run them are dedicated people working very hard to maintain the dignity of their residents.
How likely would you be to recommend Ridgeway Court? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Ridgeway Court