Ridgeway Court, Dudley, West Midlands
Ridgeway Court, Dudley, West Midlands
Ridgeway Court, Dudley, West Midlands

Ridgeway Court care home is situated close to Sedgley town, Dudley, and provides 24-hour personal care for older people. The home is easily accessible – it is on a main bus route - and has ample off-road parking for visitors. Ridgeway Court was formed from two adapted proprieties which have been linked via a connecting extension. Access to the first floor is made easy by two passenger lifts.

The majority of bedrooms are found within the two main buildings. There are also three bedrooms in a flat accessed through a separate ramped entrance at the rear of the home. The flat offers a semi-independent unit from where the residents can access the home in the daytime and have access to staff at night via a call system.

What makes Ridgeway Court a special home is its friendly, warm and homely atmosphere, with caring and helpful staff. It’s not fancy or modern, but from the moment you walk through the door, they will welcome you with a happy smile and make sure that you receive the highest quality of service possible. Residents are encouraged to personalise their own room to make it just like home.

The residents are involved in a wide range of activities, in line with their ability and requests run by dedicated activity coordinators, who plan painting and drawing sessions, music events, going to church, flower planting or reminiscence games. This is part of the highly personalised approach and together with the highly trained staff, reliable facilities and services makes Ridgeway Court the best choice for your loved ones.

Group: Caring Retirement Homes Ltd

Person in charge: Iris Worrell (Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 39 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 39

Shared Rooms: 0

Rooms with ensuite WC: 2

Weekly Charges Guide: Personal Care Single from £610 (These prices are only a guideline, please contact Ridgeway Court to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Directions:

Heading NW out of Dudley on the A459 Dudley Road, the home is about 2.5 miles from the centre on the West side of Dudley Rd, on the corner with The Ridgeway, about 0.5 miles before you reach Sedgley centre.

Visiting:

Whilst Ridgeway Court is clearly staffed 24/7 and visitors are welcome anytime, it would be appreciated if any prospective new residents/relatives could phone to book an appointment to avoid the busiest times.

Parking:

There is dedicated off-street parking for up to 12 cars, plus ample unrestricted street parking very close to the home.

Latest Care Quality Commission* Report on Ridgeway Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Ridgeway Court has a Review Score of 9 (9.013)

The Review Score of 9 (maximum of 10) for Ridgeway Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Ridgeway Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Ridgeway Court is calculated as follows: ( (36 Excellents x 5) + (12 Goods x 4) ) ÷ 48 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.263 Points relating to the number of positive Reviews for Ridgeway Court is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7.8 Target = 0.513

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ridgeway Court?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ridgeway Court

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1

Very good experience. Dad has improved a lot health wise and in confidence. He enjoys all meals and staff are very helpful and pleasant.

How likely would you be to recommend Ridgeway Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We find that my uncle is being looked after very well. The staff are all very friendly and do not hesitate to discuss my uncle's condition and are very concerned about his welfare. We are very happy for my uncle to remain here.

How likely would you be to recommend Ridgeway Court? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father seems happy and well looked after by his care providers. It is a warm happy environment and good communications between the staff, family members and the residents themselves.

How likely would you be to recommend Ridgeway Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I didn't know anything about care homes until my mother had to go into one.
In the two and half years I have been visiting one, I have come to realise how did families with elderly parents manage without these places with the population living longer there is a real need for them. Management and staff who run them are dedicated people working very hard to maintain the dignity of their residents.

How likely would you be to recommend Ridgeway Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Ridgeway Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Ridgeway Court

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ridgeway Court