Ridgeway Court

The staff are wonderful and very professional. They look after my grandfather very well. The management are great and always listen to any concerns and act upon them immediately. If ever they have a concern or health worries, they inform me straight away, along with letting me know of doctor visits. I could not ask for a better care home.

I think the care for my husband was brilliant and we could not of had better care anywhere else. Previous relatives have been to Ridgeway and the care has always been amazing. Staff were very good carers, and they were more like family we were both treated with respect and dignity. Management Steph and Leigh-Ann have supported me and Lawson before and after his passing. I know my husband felt safe throughout his time. I would definitely recommend Ridgeway to anyone. I cannot speak highly enough about the care, staff and management of Ridgeway. Thank you so much.

My sister has been in Ridgeway for a few years. She has been looked after well. She always tells me she is happy which is a great relief for me. I think she joins in some activities and she likes talking to people.

Do not send your loved ones to this care home. My cousin suffered a leg injury in December and following a spell in hospital, she was sent out to this care home to recover. It was awful going to visit because she hated it there. She had to be non weight bearing on her injured leg so could not leave her bed without help. But she was unable to reach her call button to summon help when she needed the toilet so frequently ended up lying in a wet bed. She found this so degrading and upsetting. The smell of the place was awful with an aroma of stale urine everywhere. When she left hospital she was on blood thinning injections due to being immobile and this was supposed to have continued at the home. We were told they weren't allowed to do it but a District nurse would come in. This never happened and after two weeks she was admitted back to hospital after coughing up blood. Following a scan they discovered blood clots on her lungs which would need medication for 6 months. Such awful care.

Do not use this care home. My Aunty was here for 2 weeks and the care was terrible. We have since been told it is the worst care home in the area, with other medical professions stating 'good luck' when she was assigned a bed at this care home. My relative was left in her room, with no care for hours with no access to the emergency buzzer, it was out of reach, my aunty was non weight bearing and she was just left, in a mess, not changed, with no sense of urgency to help. My aunty ended up back in hospital with blood clots on her lungs due to her poor care. This care home needs reviewing immediately. Do not use. Basic care needs are neglected. Staff are mainly agency and not trained to a high enough standard. The home smells due to residents being sat and not changed for long periods of time.

Wouldn't recommend this care home after my farther in-law wasn't cared for I tried to leave a review on the website but it wasn't published.. I'd recommend this care home gets a full inspection and major changes are put in place.

My cousin seems very content.

His mental health and mobility deteriorated in this time. There seemed to be minimal contact with the staff. All I saw on visits were residents sat in the lounge with music on, I didn't see any activities to stimulate the residents. Staff were in the room but no encouragement of activity. Despite this he was washed and clean and the staff were pleasant when spoken to.

I'm really happy with the service my mum receives. I'm informed all the while about whats going on with my mother. But most important is that my mother is really happy.

Residents rooms are basic but adequate.

I put my mom into this home in the hope that I could have some peace of mind after mom's dementia worsened. I was very please from the onset. The initial visit with the manager put my mind at rest. I had many questions that were answered immediately from mom being able to bring in her own chair to her specialised dietary needs. Mom has been treated like a family member, one of the staff has gone out of her way to make mom comfortable and another staff member has kept me up to date with mom's progress. Activities keep mom active and she even gets to help clean the home. I would recommend this home to anyone looking for care for their loved ones

Family Room,Outdoor Gdn needed.

I felt comfortable that she was receiving the appropriate care and respect she deserved and I had a good level of communication with the staff.

The place has certainly been improved since being taken over. Looks a lot more spacious staff and management are very friendly and helpful also. The place is always very clean and tidy. Elevators are always broken though.

Mom has always been treated with total respect and dignity at Ridgeway throughout the various stages of her dementia. Current and previous staff have always done their best for Mom, even when she's being difficult. Yes Mom is ill, but I know she's safe in their hands. Thank you to all.

Great management great staff very understanding and caring, home is very clean and a happy atmosphere very welcoming my nan went in for respite, then decided to stay permanently and is very happy there, my nan has improved in her appearance, and is eating better, and is engaging more, I would highly recommend this home.

Staff are very caring and listen to anything you like to discuss.

Would recommend it to everyone.

Ridgeway Court is a very good care home. The staff are exceptional. They are always careful of Mom's needs and she is always treated with dignity.

Ridgeway Court is a very well-run home, it is a fairly old building so sometimes there are problems. The home is always clean and respectable and nothing is lying about which shouldn't be. The care staff are very nice and friendly and very dedicated to the work that they do. The home has a very homely feeling.