Job summary
Job Description:
Receptionist (Bank Hours)Queensmount Care Home, 18 Queens Park West
Drive, Bournemouth BH8 9DABank Hours Required£12.60 Per hour
We make
health happen
Here at Bupa we support those when they need it the most. Our care homes
are dedicated to delivering person-centred care, supporting independence
and honouring choice to help our residents live their best
lives.
You'll help us make health happen by:
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties
such as maintaining paper work and filing
- Dealing with enquiries in a timely manner and ensuring daily and
weekly tasks are completed
Key Skills / Qualifications needed for this role:
You've worked as a Receptionist before with experience in providing
excellent customer service, you'll have a friendly manner both face to
face and over the phone. You're approachable and organised and have the
ability to build strong relationships with our residents, their families
and internal teams.
Flexible working patterns to fit around you
Comprehensive induction (fully paid)
Free meal on every shift
DBS Check and Uniform provided and paid for by Bupa
Access to discounts at a wide variety of gyms and fitness facilities
across the UK
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers
are our focus. Our people are all driven by the same purpose - helping
people live longer, healthier, happier lives and making a better world.
We make health happen by being brave, caring and responsible in
everything we do. We encourage all of our people to ”Be you at Bupa”, we
champion diversity, and we understand the importance of our people
representing the communities and customers we serve. That's why we
especially encourage applications from people with diverse backgrounds
and experiences. Bupa is a Level 2 Disability Confident Employer. This
means we aim to offer an interview/assessment to every disabled
applicant who meets the minimum criteria for the role. We'll make sure
you are treated fairly and offer reasonable adjustments as part of our
recruitment process to anyone that needs them.
** Please note, this
role is not at or above RQF Level 3 and is not included under the UK's
Points Based Immigration System for sponsorship by an employer.
Time Type:
Full time
Job Area:
Locations:
Queensmount
Skills / Qualifications:
- Interpersonal skills
- Administration
- Customer Service