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Care Homes Owned by Bupa Care Homes

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (113)

 - Browse 113 Care Homes owned by Bupa Care Homes
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Dean Wood Care Home
Warren Road, Brighton BN2 6DA 
9.9 98 reviews
Dean Wood Care Home, Brighton, East Sussex
"Mum was a resident in Dean Wood for just over four years. I have nothing but praise for the way staff looked after her, especially in her…"   Read all 98 reviews
  • from £1,630 / week
  • 80 Rooms
Location Type Care Home

Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s. Dean Wood is a modern, purpose-built care facility with fabulous ... Read more about Dean Wood Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Knights' Grove Care Home
Thomas Road, North Baddesley, Southampton SO52 9EW 
9.9 113 reviews
Knights' Grove Care Home, Southampton, Hampshire
"Mum has been very well looked after by staff. They have updated us and looked after my dad really well too. Nurses have been good as has…"   Read all 113 reviews
  • from £1,645 / week
  • 56 Rooms
Location Type Care Home

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a ... Read more about Knights' Grove Care Home

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hazelmere House Care Home
Pinewood Road, Summerfields, Wilmslow SK9 2RS 
9.9 86 reviews
Hazelmere House Care Home, Wilmslow, Cheshire
"What a lovely establishment. Staff are all incredible. The new manager is amazing and is perfect for the job she's caring and compassionate…"   Read all 86 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes. All ... Read more about Hazelmere House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lindley Grange Care Home
Acre Street, Lindley, Huddersfield HD3 3EJ 
9.9 135 reviews
Lindley Grange Care Home, Huddersfield, West Yorkshire
"My mum has recently moved care homes into Lindley Grange. The staff have all been so welcoming and friendly! She was so overwhelmed on how…"   Read all 135 reviews
  • from £1,150 / week
  • 40 Rooms
Location Type Care Home

Staff at Lindley Grange offer a professional and friendly nursing care service to people living with dementia. Care plans are also provided to people who are looking for convalescence and respite and ... Read more about Lindley Grange Care Home

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Mount Hall Care Home
Flash Lane, Bollington, Macclesfield SK10 5AQ 
9.9 122 reviews
Mount Hall Care Home, Macclesfield, Cheshire
"This is a beautiful, well-kept home in lovely surroundings, but what makes it outstanding are the people who work here. Without exception…"   Read all 122 reviews
  • from £1,210 / week
  • 33 Rooms
Location Type Care Home

Set within the beautiful Cheshire countryside, in the rural village of Bollington, this Georgian home has been carefully modernised and refurbished to provide a high standard of accommodation and ... Read more about Mount Hall Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Tadworth Grove Care Home
The Avenue, Tadworth KT20 5AT 
9.9 80 reviews
Tadworth Grove Care Home, Tadworth, Surrey
"Lovely people when I arrived at the home. I love all the staff. Food is lovely. I feel comfortable & safe.…"   Read all 80 reviews
  • from £1,275 / week
  • 45 Rooms
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing ... Read more about Tadworth Grove Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Brookview Care Home
Brook Lane, Alderley Edge SK9 7QG 
Top 20 carehome award certificate
9.9 105 reviews
Brookview Care Home, Alderley Edge, Cheshire
Top 20 carehome award certificate
"I visit a friend regularly and have always found the staff to be kind, patient and caring. On many occasions I've also observed carers…"   Read all 105 reviews
  • from £1,350 / week
  • 65 Rooms
Location Type Care Home

**Brookview is proud to have been recognised as one of the Top 20 Care Homes in North West England 2026** Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, ... Read more about Brookview Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Leominster Care Home
44 Bargates, Leominster HR6 8EY 
9.9 116 reviews
Leominster Care Home, Leominster, Herefordshire
"I arrived on 26th and was smilingly greeted and shown to my room which was tastefully decorated in soft cream and navy blue with 2 comfy…"   Read all 116 reviews
  • from £1,310 / week
  • 48 Rooms
Location Type Care Home

Staff take their role at Leominster very seriously to provide round the clock care to people over the age of 65. The home offers a warm welcome to anyone needing residential and nursing care, with a ... Read more about Leominster Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Crossley House Care Home
885 Thornton Road, Bradford BD8 0HH 
9.9 108 reviews
Crossley House Care Home, Bradford, West Yorkshire
"My mum is currently in Crossley House care home. Me and my sister cannot fault it. They care so much for mum. They can't do enough for mum.…"   Read all 108 reviews
  • from £1,050 / week
  • 58 Rooms
Location Type Care Home

Crossley House warmly welcomes anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s. Located close to the village of Thornton, the home boasts ... Read more about Crossley House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashley Park Care Home
The Street, West Clandon, Guildford GU4 7SU 
9.9 93 reviews
Ashley Park Care Home, Guildford, Surrey
"My mum has been in Ashley Park for over 4 years now and is very settled. The staff are very friendly and although my mum is pretty deaf she…"   Read all 93 reviews
  • from £1,365 / week
  • 30 Rooms
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few ... Read more about Ashley Park Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Erskine Hall Care Home
Watford Road, Northwood HA6 3PA 
9.8 102 reviews
Erskine Hall Care Home, Northwood, Hertfordshire
"My Mum made the decision herself that she wanted to move from sheltered accommodation into a residential care home. She didn't have…"   Read all 102 reviews
  • from £1,365 / week
  • 74 Rooms
Location Type Care Home

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with ... Read more about Erskine Hall Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Berkeley House Care Home
2 Berkeley Court, Greenwich Avenue, Bilton Grange, Hull HU9 4UW 
9.8 95 reviews
Berkeley House Care Home, Hull, East Riding of Yorkshire
"I cannot praise the staff on 'Victoria' enough. The end-of-life care that my mum received was exceptional. Nothing was too much trouble…"   Read all 95 reviews
  • from £1,100 / week
  • 84 Rooms
Location Type Care Home

Berkeley House has been purpose-built to suit the practice of professional care at the same time as allowing its residents to live a satisfying day-to-day lifestyle. All care delivery is ... Read more about Berkeley House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Waverley Grange Care Home
43 Waverley Lane, Farnham GU9 8BH 
9.8 86 reviews
Waverley Grange Care Home, Farnham, Surrey
"My husband, Graham, is a very satisfied resident of Waverly Grange. Despite having very limited mobility his care is excellent, and he get…"   Read all 86 reviews
  • from £1,625 / week
  • 52 Rooms
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury ... Read more about Waverley Grange Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Queensmount Care Home
18 Queens Park West Drive, Bournemouth BH8 9DA 
9.8 191 reviews
Queensmount Care Home, Bournemouth, Dorset
"Just celebrated my Mums 101st Birthday at Queensmount. The staff are all so kind and once again went out of their way to make mums day…"   Read all 191 reviews
  • from £1,470 / week
  • 49 Rooms
Location Type Care Home

Recently rated Outstanding (August 2022) for a second time in a row and one of a handful of homes to be rated Outstanding in all areas across England, Queensmount offers a range of short and long ... Read more about Queensmount Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Edmund House Care Home
98 - 108 Everest Road, Ashby, Scunthorpe DN16 3EB 
9.8 92 reviews
Edmund House Care Home, Scunthorpe, North Lincolnshire
"I wouldn't hesitate to recommend Edmund House. The staff are friendly, kind, and professional, always treating the residents with respect.…"   Read all 92 reviews
  • from £1,050 / week
  • 56 Rooms
Location Type Care Home

Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who ... Read more about Edmund House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wilton Manor Care Home
Wilton Avenue, Southampton SO15 2HA 
9.8 118 reviews
Wilton Manor Care Home, Southampton, Hampshire
"My mother has resided at this care home for several years and l would like to say thank you for the care she has received. On entering the…"   Read all 118 reviews
  • from £1,350 / week
  • 69 Rooms
Location Type Care Home

Wilton Manor provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of ... Read more about Wilton Manor Care Home

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Beacher Hall Care Home
42 Bath Road, Reading RG1 6PG 
9.8 67 reviews
Beacher Hall Care Home, Reading, Berkshire
"My son has been receiving very good care at beacher Hall. Staff are very friendly , physio are very good and they give the best. Food is…"   Read all 67 reviews
  • from £2,050 / week
  • 70 Rooms
Location Type Care Home

Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs. That includes those living with complex needs and neurological ... Read more about Beacher Hall Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
Heol Don Care Home
Whitchurch, Cardiff CF14 2AU 
9.8 146 reviews
Heol Don Care Home, Cardiff, Cardiff
"My mother has only been in Heol Don Care Home for 3 weeks, and in that time, I cannot fault her care and support; nothing is too much…"   Read all 146 reviews
  • from £1,600 / week
  • 78 Rooms
Location Type Care Home

Heol Don is a modern purpose-built facility, ideal for a wide range of residential, nursing and dementia care needs for the elderly. An experienced care team tailor care plans to individual needs for ... Read more about Heol Don Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care
St George's Care Home
5 Byfleet Road, Cobham KT11 1DS 
9.8 71 reviews
St George's Care Home, Cobham, Surrey
"On the 4th Feb, I had arranged a booking for the family room - it was my first visit there and a happy meeting for my dear brother, myself…"   Read all 71 reviews
  • from £1,675 / week
  • 63 Rooms
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of ... Read more about St George's Care Home

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Hutton Village Care Home
Hutton Village, Hutton, Brentwood CM13 1RX 
9.8 72 reviews
Hutton Village Care Home, Brentwood, Essex
"When you enter the home, you are greeted by Margaret, who is a very pleasant lady. We have a laugh with her, just like all the staff, but…"   Read all 72 reviews
  • from £1,415 / week
  • 40 Rooms
Location Type Care Home

Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support ... Read more about Hutton Village Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
Ashley House Care Home
118 Trafalgar Road, Cirencester GL7 2ED 
9.8 124 reviews
Ashley House Care Home, Cirencester, Gloucestershire
"It was Mums 91st birthday on Monday, I went and spent most of the day with her. The staff were so kind, popping into to wish her a happy…"   Read all 124 reviews
  • from £1,375 / week
  • 48 Rooms
Location Type Care Home

At Ashley House, a caring and professional team provide personalised nursing and residential care, as well as offering convalescence, palliative, short stay and day care. As well as single occupancy ... Read more about Ashley House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Tenterden House Care Home
Lye Lane, Bricket Wood, St Albans AL2 3TN 
9.8 86 reviews
Tenterden House Care Home, St Albans, Hertfordshire
"From beginning to end the staff have been professional, courteous, helpful and supportive to both me and my mother. At no time were we made…"   Read all 86 reviews
  • from £1,195 / week
  • 40 Rooms
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older ... Read more about Tenterden House Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Puttenham Hill House Care Home
Off Hog's Back, Puttenham, Guildford GU3 1AH 
9.8 66 reviews
Puttenham Hill House Care Home, Guildford, Surrey
"My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia.…"   Read all 66 reviews
  • from £1,265 / week
  • 30 Rooms
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays ... Read more about Puttenham Hill House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Copper Beech Care Home
Eastbourne Road, Ridgewood, Uckfield TN22 5ST 
9.8 92 reviews
Copper Beech Care Home, Uckfield, East Sussex
"My experience at Copper Beech Care Home is excellent. The food is lovley, specially after the new chef. The carers try their best. Very…"   Read all 92 reviews
  • from £1,400 / week
  • 48 Rooms
Location Type Care Home

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care ... Read more about Copper Beech Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Eglantine Villa Care Home
Eglantine Lane, Horton Kirby, Dartford DA4 9JL 
9.8 100 reviews
Eglantine Villa Care Home, Dartford, Kent
"My dad was asked what he loved the most, being February, the month of love. He replied, having a steak meal with his family! Eglantine…"   Read all 100 reviews
  • from £1,450 / week
  • 49 Rooms
Location Type Care Home

Eglantine Villa, once a private residence, is a carefully converted home offering nursing, residential dementia care, respite, palliative, Parkinson’s and convalescence care. The home is made up ... Read more about Eglantine Villa Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Heathbrook House Care Home
223/229 Worcester Road, Stoke Heath, Bromsgrove B61 7JA 
9.8 92 reviews
Heathbrook House Care Home, Bromsgrove, Worcestershire
"The staff are great my Nan used to be in another care home where they just left her in the room since we have put my nan in Bupa Health…"   Read all 92 reviews
  • from £1,100 / week
  • 45 Rooms
Location Type Care Home

Recently refurbished (2023) throughout, Heathbrook House is a purpose-built care home in the pleasant residential area of Stoke Heath. It offers dementia care, residential, nursing, respite, ... Read more about Heathbrook House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Premier Court Care Home
Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 
9.8 111 reviews
Premier Court Care Home, Bishop's Stortford, Hertfordshire
"When my brother Steve was taken into hospital for a chest infection, the staff there were amazed at how well his skin was - no sign of any…"   Read all 111 reviews
  • from £1,165 / week
  • 59 Rooms
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need ... Read more about Premier Court Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
The Arkley Care Home
140 Barnet Road, Arkley, Barnet EN5 3LJ 
9.8 101 reviews
The Arkley Care Home, Barnet, London
"The home's manager + deputy manager are amazing. I could not have wished for better. They are super aware and intelligent as well as…"   Read all 101 reviews
  • from £1,215 / week
  • 54 Rooms
Location Type Care Home

The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative ... Read more about The Arkley Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Wingham Court Care Home
Oaken Lane, Claygate, Esher KT10 0RQ 
9.8 181 reviews
Wingham Court Care Home, Esher, Surrey
"Carers are always friendly and polite and do their best to everyone, Mark is well looked after. Although always busy they always make time…"   Read all 181 reviews
  • 73 Rooms
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as ... Read more about Wingham Court Care Home

Younger Adult Care Permanent Care Respite Care
  • Nursing Care
Fountains Lodge Care Home
13 - 17 London Road, Southborough, Tunbridge Wells TN4 0RJ 
9.8 138 reviews
Fountains Lodge Care Home, Tunbridge Wells, Kent
"My brother and I could not of wished for a betterhome for our father. The staff are amazing, nothing is too much trouble, and they are…"   Read all 138 reviews
  • from £1,465 / week
  • 76 Rooms
Location Type Care Home

Fountains Lodge provides personalised nursing and residential care to people living with cognitive impairments, including dementia care. The purpose built home in Tunbridge Wells offers short stays ... Read more about Fountains Lodge Care Home

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews (10708)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.654) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
  • 7792
  • 2542
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Date Published
  • 10708
  • 797
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  • 2784
  • 7924
Reviewer Connection to Bupa Care Homes
  • 3586
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Review of

Fountains Lodge Care Home

from Vicky B (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I could not of wished for a betterhome for our father. The staff are amazing, nothing is too much trouble, and they are always on hand. My father is settled and happy, his room is so homely, and the food is great. It truly is a wonderful home. I would definitely recommend Fountains Lodge.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Fountains Lodge Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. We are delighted to hear that our team have made a difference to your family's experience. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. Your feedback will help us to keep improving the quality of care that we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ashby Court Care Home

from Tara T (Granddaughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to everyone at Ashby Court Care Home for the care and compassion they've shown my Grandma. From the very beginning, the staff have treated her with dignity, kindness, and genuine warmth, which has meant the world to our family.


I especially want to mention Shinette - she is a truly

fantastic lady who puts her whole heart into her job. She goes above and beyond not just for the residents, but for their families too. She always makes us feel welcome, reassured, and valued whenever we visit. Her dedication and positive attitude never go unnoticed.


Thank you for everything you do - it makes such a difference.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashby Court Care HomeIt's always encouraging to read reviews like this. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. We're so glad that the warmth and kindness of our staff have come through in your experience. We will certainly pass your comments on to the manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Goldbridge Care Home

from V E (Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable home with lovely gardens. Deputy manager Fiona is kind and caring. The staff are lovely and food is good. The activities are well thought-out and interesting.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Feedback like yours motivates us to keep striving to provide the highest standards of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Dean Wood Care Home

from Eileen C (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident in Dean Wood for just over four years. I have nothing but praise for the way staff looked after her, especially in her final few weeks. The home was always clean and tidy, mum was always dressed well and there was a good choice of food at meal times. Staff were caring, considerate
and thoughtful always putting mums needs first. I was always kept up-to-date with her nursing care regarding medications and care. In mums final few weeks at Dean Wood her health declined but she was always treated with such dignity and respect.


Whenever family visited we were all made to feel welcome, never felt like we were in the way, everyone would say hello and chat to us. Always greeted with a warm friendly welcome at reception.

Our family cannot thank Dean Wood enough for the quality of care and support given by all members of staff, and we feel very lucky that mum had four years of being part of the 'Dean Wood' family. We really cannot recommend you enough.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Dean Wood Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. We are humbled to hear that you have felt like a part of our Dean Wood family. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Northlands House Care Home

from Shani W (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Northlands now for 5 months now and I've seen such an improvement in her health and well being , much brighter , all the staff are so friendly , helpful , considerate and caring , nothing is too much . She loves all the food she's given and there's plenty of it if you have a good appetite.
Over all shes very happy she's in there as we are , great peace of mind
Reply from Natasha Burns-Leigh, Customer Service Advisor at Northlands House Care HomeIt's always encouraging to read reviews like this. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hearing that our care brings you peace of mind truly means so much to us. We're committed to making every day as positive and comfortable as possible for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lindley Grange Care Home

from C K (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently moved care homes into Lindley Grange. The staff have all been so welcoming and friendly! She was so overwhelmed on how nice and bright it was, saying "it's all so wonderful, I love it here." She's settled in so well which has made us feel much happier that she is settled and happy
now!
They have lots of activities going on throughout the week to keep them engaged and stimulated. The food is lovely and presented well with lots of choices too.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Lindley Grange Care HomeWe appreciate you taking the time to leave us your comments. We are pleased to hear that the staff did everything possible to make the transition as easy as could be and that your mother has settled in comfortably with us. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. Your feedback will help us to keep improving the quality of care that we provide.
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Review of

Wingham Court Care Home

from Michael H (Brother-in-law of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are always friendly and polite and do their best to everyone, Mark is well looked after. Although always busy they always make time to welcome us.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for your kind words. We are so pleased to hear that you find the staff at Wingham Court to be polite and friendly. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. We hope to continue providing your loved one with the best possible care.
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Review of

Wykebeck Court Care Home

from Chris M (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum, Jean, was a resident for just over 3 years. She passed away January 22nd and always had great things to say about her "5 star hotel", the staff were always helpful with her and my questions. It was also lovely to see a couple of staff at Mums funeral last week. I'm going to miss you Mum.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wykebeck Court Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. It was an honour to have your mother with us for so long as a part of our Wykebeck Court family. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Alveston Leys Care Home

from L H (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very lovely and friendly care home. All staff and carers/nurses are welcoming. Things that need doing get done quickly. The home makes what is a very difficult time of life more comfortable. It's reassuring that my mother's final days/weeks are the best they can be.
Reply from Fran Donno, Customer Service Adviser at Alveston Leys Care HomeWe're so grateful that you've taken the time to share your thoughts. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hearing that our care brings you peace of mind truly means so much to us. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Wingham Court Care Home

from Pat H (Sister of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful, polite carers. The staff have a lot of patience with residents and Visitors.
Reply from Fran Donno, Customer Service Adviser at Wingham Court Care HomeWe appreciate you sharing your experience with our home. It is always wonderful to hear words like "Friendly", "Helpful" and "Polite" being used to describe our staff. Hearing that our care brings you peace of mind truly means so much to us. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Middlesex Manor Care Home

from S M (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice staff and friendly. Nice and clean, activities when celebrate with family. Staff are well planned.
Reply from Fran Donno, Customer Service Adviser at Middlesex Manor Care HomeWe're so grateful that you've taken the time to share your thoughts. We are pleased to hear that you are impressed with the clean environment, activities and the high standards of care provided at Middlesex Manor Care Home. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Copper Beech Care Home

from J T (Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Copper Beech Care Home is excellent. The food is lovley, specially after the new chef. The carers try their best. Very good management team.
Reply from Fran Donno, Customer Service Adviser at Copper Beech Care HomeWe're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that you have settled in comfortably with us and that you are impressed with the high standards of care and support provided. We're looking forward to creating many more happy memories with you.
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Review of

Oak Lodge Care Home

from Anne O (Wife of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really very pleased with Oak Lodge Care Home. The staff are excellent. All the staff are really very good. Was close to my address. So pleased with them.
Reply from Fran Donno, Customer Service Adviser at Oak Lodge Care HomeWe appreciate you sharing your experience with our home. Thank you for recognizing the care and dedication of our team. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Nairn House Care Home

from Hilary K (Friend of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our friend has been a resident for about 8 months. I usually visit at least once a month. The home seems very clean. All staff are very approachable and friendly. Ian is well looked after.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Nairn House Care HomeThank you for taking the time to leave your review. We are so pleased to hear how well your friend has settled in with us. It is also great to hear how clean and pleasant you find our surroundings: our team work very hard to maintain excellent standards. Please do not hesitate if there is anything more that we can do to help.
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Review of

Ardenlea Grove Care Home

from Nuressa B (Daughter-in-law of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother- in- law, has been a resident, at Ardenlea Grove care home, for just over two years. She has always been treated with respect & dignity. The family are notified of any signs of illness & if needed, a doctor will be contacted. We have always found the staff to be very friendly & helpful. Their
jobs are not always easy to do & we do appreciate their hard work. We are kept up to date with any other problems, such as not eating etc.
so, thank you to Ardenlea Grove, for taking good care of a very special lady.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are very happy to hear you can feel at ease with your mother-in-law in our care. We're so glad that the warmth and kindness of our staff have come through in your experience. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review of

Leominster Care Home

from Sue J (Respite Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived on 26th and was smilingly greeted and shown to my room which was tastefully decorated in soft cream and navy blue with 2 comfy chairs, a TV and very adequate wardrobes and chest of drawers. The staff have been amazingly attentive and kind throughout my stay. Medical staff have taken responsibility
for my medication and brought it to me identifying it each time and explained what each tablet is for. The housekeeping staff ensures that everything runs smoothly managing cleaning team, activities, games, clubs, and visiting entertainers - working wonders in making each resident feel personally cared for and looked after with incredible kindness. the food is exceptional with a choice of menu every meal and cakes, teas and snacks available all day. It has been truly a privilege to have been made to feel part of this loving community. Thank you all.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Leominster Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. We are happy to hear you feel like a part of our Leominster Care Home family, it's great to have you with us! It's reassuring to hear that our approach to care has brought you peace of mind. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're committed to making every day as positive and comfortable as possible for you.
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Review of

Crossley House Care Home

from L N (Friend of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is currently in Crossley House care home. Me and my sister cannot fault it. They care so much for mum. They can't do enough for mum. They look after her so well with her medications, washing, keeping her entertained with activities etc They always bring her fresh laundered clothes back very
quickly. She has a fresh jug of juice brought to her room daily and tea coffee etc.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Crossley House Care HomeThank you for your kind words. It is wonderful to hear how you and your sister are at ease with your mother in our care, this is exactly what we strive for. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Your feedback will help us to keep improving the quality of care that we provide.
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Review of

Kilfillan House Care Home

from D B (Son of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst my mother was only with you for a relatively short period before her passing, the care she received at Kilfillan House was outstanding. There is a real community feel to Kilfillan House. The staff clearly enjoy what they do to the benefit of all residents. The food is excellent and the activities
programme is second to none. I will miss visiting! Thank you again.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Kilfillan House Care HomeWe really appreciate you taking the time to leave your review. It is lovely to hear the way you describe our provision as outstanding. We hope that you are able to find comfort in knowing that your Mother received the very best of care in her final days.
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Review of

Brookview Care Home

from David R (Husband of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We, Barbara's family and friends have been very pleased with the care and safety she has received at Brookview. So much so that when she was moved from short term to long term residential care that despite looking at many other care homes we all agreed she was in the best place.
Reply from Basil Thottathil Mathai, Home Manager at Brookview Care HomeThank you for your kind feedback. We are delighted to hear that you feel Brookview is the right place and that the care and safety provided have met your expectations. Our team works hard to create a warm, supportive environment where residents feel safe, respected and well cared for. Your comments mean a great deal to us and will be shared with the team. Thank you again for your support.
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Review of

Bayford House Care Home

from Lucy C (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stayed at Bayford House due to a broken leg. Everyone at Bayford was brilliant. The care that was given was second to none & Mum was treated with dignity & compassion at all times.
Thank you to you all & also a big thanks to the 2 chefs who catered for Mums special no fat diet.
Fantastic, thankyou.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Bayford House Care HomeThank you for your lovely feedback. It is always nice to hear from family members feeling like their loved one was well cared for and looked after. Thank you again for choosing Bayford House for your Mum's short stay.
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Awards / Recognitions (9)

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Frequently Asked Questions about Bupa Care Homes

Costs for care homes owned by Bupa Care Homes

Average costs per week for care homes owned by Bupa Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Bupa Care Homes, based on 110 out of 113 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,292
Residential Dementia Care £1,331
Nursing Care £1,534
Nursing Dementia Care £1,565
All Care Types £1,311
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Bupa Care Homes own?

Bupa Care Homes own 113 Care Homes.

Which Bupa Care Homes Care Homes have the highest review score?

Dean Wood Care Home, Knights' Grove Care Home & Hazelmere House Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.