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Care Homes Owned by Bupa Care Homes

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (115)

 

115 Care Homes owned by Bupa Care Homes

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Knights' Grove Care Home

Thomas Road, North Baddesley, Southampton SO52 9EW 

10 107 reviews
"My dad has been in this home for about 8 years. He has Lewy Bodies dementia and we did not expect him to still be with us after this length…"   Read all 107 reviews
Location Type Care Home

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential… Read more about Knights' Grove Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 56 Rooms
Ashley Park Care Home

The Street, West Clandon, Guildford GU4 7SU 

9.9 85 reviews
"I am hugely grateful to all the staff and carers at Ashley Park for being so kind and generous with their time and attention to my father.…"   Read all 85 reviews
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms
Tadworth Grove Care Home

The Avenue, Tadworth KT20 5AT 

9.9 73 reviews
"My father has been brilliantly cared for in every sense for 2 years. His family could not have chosen a better care home. All staff have…"   Read all 73 reviews
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as… Read more about Tadworth Grove Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 45 Rooms
Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford GU3 1AH 

9.9 60 reviews
"I have found Puttenham Hill House Care Home excellent in every way. Very friendly and helpful and I know my sister-in-law (resident) and…"   Read all 60 reviews
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can be from a few weeks to experience living at the… Read more about Puttenham Hill House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 30 Rooms
Cottenham Court Care Home

High Street, Cottenham, Cambridge CB24 8SS 

9.9 92 reviews
"Our precious mum moved into Cottenham Court Care Home in July 2024. She never wanted to end her life in a nursing home but, after being…"   Read all 92 reviews
Location Type Care Home

Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis. They’re there when you and your loved ones need… Read more about Cottenham Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms
Hazelmere House Care Home

Pinewood Road, Summerfields, Wilmslow SK9 2RS 

9.9 80 reviews
"My Mum stayed at Hazelmere for respite care for a period of 3 and a half weeks following a knee replacement. Mum was very happy there and…"   Read all 80 reviews
Location Type Care Home

Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes. All bedrooms come with a remote-controlled TV and a 24-hour… Read more about Hazelmere House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 60 Rooms
Lindley Grange Care Home

Acre Street, Lindley, Huddersfield HD3 3EJ 

9.9 109 reviews
"Afternoon visit, the residents loved the band who were playing. Some of the residents were singing and dancing with staff. Lovely…"   Read all 109 reviews
Location Type Care Home

Staff at Lindley Grange offer a professional and friendly nursing care service to people living with dementia. Care plans are also provided to people who are looking for convalescence and respite and to those who require palliative care. This purpose-built… Read more about Lindley Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Berkeley House Care Home

2 Berkeley Court, Greenwich Avenue, Bilton Grange, Hull HU9 4UW 

9.9 83 reviews
"Mum has been at Berkeley for just over a year now. The knowledge that she is getting such wonderful care is so reassuring. She had carers…"   Read all 83 reviews
Location Type Care Home

Berkeley House has been purpose-built to suit the practice of professional care at the same time as allowing its residents to live a satisfying day-to-day lifestyle. All care delivery is person-centred, with a focus on independent living. Berkeley… Read more about Berkeley House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 84 Rooms
The Highgate Care Home

12 Hornsey Lane, Highgate, London N6 5LX 

9.9 59 reviews
"The Highgate Nursing Home is run by an amazing team of managers (including the area manager), carers and staff (especially the night carers…"   Read all 59 reviews
Location Type Care Home

The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), respite and palliative care plans are also available,… Read more about The Highgate Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • Younger Adults
  • 55 Rooms
Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST 

9.9 79 reviews
"Was very impressed with the level of care and the attention to detail. My dad enjoyed his stay and would be happy to come back for another…"   Read all 79 reviews
Location Type Care Home

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals… Read more about Copper Beech Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 48 Rooms
The Lindsay Care Home

47A Lindsay Road, Poole BH13 6AP 

9.9 122 reviews
"Outstanding End of Life care for my 98 year old Mother. After a stay in hospital, Mum returned to The Lindsay Care Home for end of life…"   Read all 122 reviews
Location Type Care Home

The Lindsay is a care home offering nursing, residential, dementia and palliative care. Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support. The Lindsay… Read more about The Lindsay Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 70 Rooms
Cottingley Hall Care Home

Bradford Road, Bingley BD16 1TX 

9.8 134 reviews
"Absolute brilliant care home my mum went in for respite and was treated magnificently. All the staff, from carers to the chefs and…"   Read all 134 reviews
Location Type Care Home

Cottingley Hall offers both long and short term stays, providing residential, nursing, convalescence and respite care. The care home also provides care for older people with a physical disability and palliative care. A homely property, Cottingley… Read more about Cottingley Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 40 Rooms
Edmund House Care Home

98 - 108 Everest Road, Ashby, Scunthorpe DN16 3EB 

9.8 74 reviews
"Edmund House is a very well run care home. My mum has been living there for over two years now. I am extremely impressed with the standard…"   Read all 74 reviews
Location Type Care Home

Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who are living with dementia and to those who are no longer… Read more about Edmund House Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 56 Rooms
St George's Care Home

5 Byfleet Road, Cobham KT11 1DS 

9.8 65 reviews
"My Mother was placed in St Georges on 24th Dec 2024 for respite care. All we can say is how incredible the staff are, from the minute we…"   Read all 65 reviews
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s… Read more about St George's Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 63 Rooms
Oak Lodge Care Home

Freemantle Common Road, Bitterne, Southampton SO19 7NG 

9.8 125 reviews
"My nan has been at Oak Lodge for nearly 2 years and she has received the best care, love and respect from all who work here! From the…"   Read all 125 reviews
Location Type Care Home

Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care. The nurses are here to help residents live the way they… Read more about Oak Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 71 Rooms
Shockerwick House Care Home

Lower Shockerwick, Bath BA1 7LL 

9.8 83 reviews
"Shockerwick House Care Home has been magnificent in looking after my 100 year old godmother including giving her a fabulous party for her…"   Read all 83 reviews
Location Type Care Home

Shockerwick House is an historic building that has been lovingly converted into a care facility, offering nursing and residential care, convalescence, palliative, short stays for a minimum of one week and day care. Shockerwick House is located on… Read more about Shockerwick House Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 35 Rooms
Hutton Village Care Home

Hutton Village, Hutton, Brentwood CM13 1RX 

9.8 65 reviews
"Mum has at Hutton Village nearly two years now and really likes the home. Thanks to all carers, nurses, catering, admin, cleaning, laundry,…"   Read all 65 reviews
Location Type Care Home

Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support are delivered with a warm and compassionate approach… Read more about Hutton Village Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 40 Rooms
Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN 

9.8 92 reviews
"Mum moved to Mumford House because he needs had changed and it was not safe for her to live at home. She was not happy in her own home…"   Read all 92 reviews
Location Type Care Home

Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks… Read more about Colonia Court Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 123 Rooms
Waverley Grange Care Home

43 Waverley Lane, Farnham GU9 8BH 

9.8 80 reviews
"My mum has been a resident at Waverley Grange for four years and we are very happy with the care she receives and the facilities the care…"   Read all 80 reviews
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care homes 2021 and featured in the prestigious annual… Read more about Waverley Grange Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 52 Rooms
Mount Hall Care Home

Flash Lane, Bollington, Macclesfield SK10 5AQ 

9.8 112 reviews
"I have just spent 2 weeks here and everything has been wonderful everyone kind caring helpful nothing to much trouble food very good you…"   Read all 112 reviews
Location Type Care Home

Set within the beautiful Cheshire countryside, in the rural village of Bollington, this Georgian home has been carefully modernised and refurbished to provide a high standard of accommodation and facilities. Committed to providing individualised… Read more about Mount Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Palliative Care
  • 33 Rooms
Elmstead Care Home

104 Elmstead Lane, Chislehurst BR7 5EL 

9.8 77 reviews
"I visited a relative for the first time last week and was very pleased to see how lovely the decor and surroundings are. The care home…"   Read all 77 reviews
Location Type Care Home

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays. The home has good transport links with a regular bus route going to Bromley and Eltham stopping… Read more about Elmstead Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • 41 Rooms
Leominster Care Home

44 Bargates, Leominster HR6 8EY 

9.8 99 reviews
"Since my sister has come to the home, her health has deteriorated yet the staff continue to treat her with care, kindness and empathy. hey…"   Read all 99 reviews
Location Type Care Home

Staff take their role at Leominster very seriously to provide round the clock care to people over the age of 65. The home offers a warm welcome to anyone needing residential and nursing care, with a dedicated care team on hand to offer support for conditions… Read more about Leominster Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 48 Rooms
Broad Oak Manor Care Home

Broak Oak Close, Arnolds Lane, Sutton-at-Hone, Dartford DA4 9HF 

9.8 69 reviews
"Since moving into Broad Oak Manor my aunt has made many friends among the residents and staff. She has settled well. Everyone is caring and…"   Read all 69 reviews
Location Type Care Home

Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC registered to provide care for over and under 65 years.… Read more about Broad Oak Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 42 Rooms
Brookview Care Home

Brook Lane, Alderley Edge SK9 7QG 

9.8 94 reviews
"Mum has been at Brookview for the past 6 months and I would not want her anywhere else. The staff are beyond exceptional! Everyone always…"   Read all 94 reviews
Location Type Care Home

Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, residential and respite needs, and also offers early stages residential dementia, convalescence and palliative care. Significant investment has made Brookview… Read more about Brookview Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms from £1,260 / week
Warren Lodge Care Home

Warren Lane, Ashford TN24 8UF 

9.8 61 reviews
"I cannot rate the staff who work here enough. They are all so kind, caring and respectful. They always take time to talk to my mum and…"   Read all 61 reviews
Location Type Care Home

Warren Lodge provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities… Read more about Warren Lodge Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 64 Rooms
Queensmount Care Home

18 Queens Park West Drive, Bournemouth BH8 9DA 

9.8 180 reviews
"Queensmount is a very special care home offering a fully integrated package of care including physical, medical, psychological and social…"   Read all 180 reviews
Location Type Care Home

Recently rated Outstanding (August 2022) for a second time in a row and one of a handful of homes to be rated Outstanding in all areas across England, Queensmount offers a range of short and long stay residential and nursing care plans including day… Read more about Queensmount Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 49 Rooms
The Arkley Care Home

140 Barnet Road, Arkley, Barnet EN5 3LJ 

9.8 90 reviews
"Very friendly staff and manager who have helped my mum settle into the home quickly. Good food, range of activities and always made to feel…"   Read all 90 reviews
Location Type Care Home

The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative convalescence care, as well as in helping younger adults with… Read more about The Arkley Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • 54 Rooms
Wilton Manor Care Home

Wilton Avenue, Southampton SO15 2HA 

9.8 107 reviews
"The management have made the care home a very well organised home.everyone works as a team.this includes us being involved.the residents…"   Read all 107 reviews
Location Type Care Home

Wilton Manor provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities… Read more about Wilton Manor Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 69 Rooms
Erskine Hall Care Home

Watford Road, Northwood HA6 3PA 

9.8 94 reviews
"Erskine Hall is an excellent care home which offers wonderful service, in this case my father. They are given 3 meals a day plus tea,…"   Read all 94 reviews
Location Type Care Home

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • Mental Health
  • 74 Rooms
The Springs Care Home

Spring Lane, Malvern WR14 1AL 

9.8 89 reviews
"I very much appreciate my first-rate inter-reaction with staff, from Reception to Nursing-care workers and Support staff at all levels.…"   Read all 89 reviews
Location Type Care Home

Newly refurbished, The Springs provides both short and long term care for people living with dementia. Its team of highly trained staff includes registered nurses and carers who have undergone extensive training in dementia care and support. The home… Read more about The Springs Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Palliative Care
  • 65 Rooms

Bupa Care Homes Reviews (9814)

9.6
Bupa Care Homes has a Group Review Score of 9.6 (9.641) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Field House Care Home

from A M (Son of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Field House. Mum was there for several months. The staff have been very caring, changing Mum's bandages every few days. I was able to assist several times! Not that I minded as I could evaluate Mum's condition and encourage Mum. The management and administrative staff were exceptionally helpful
given the logistical situation (I could only visit once a month for a few days). Everyone has been very kind and helpful, especially at the end, when I needed to talk and ask for practical advice. I warmly recommend Field House whether for a short stay or for longer.

Reply from Maria Ricketts, Customer Care Adviser at Field House Care Home

Thank you for your lovely review. We hope Field House care home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review of

Elm Grove Care Home

from S B (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, everything at Chestnut Lodge / Elm Grove continues to be 10/10. Friendly, incredibly patient & loving staff; amazing, stimulating activities; care & health monitoring is totally on the ball - every & any slight concern is immediately communicated to family &/or health services with the urgency
that the situation requires; nutrition requirements & concerns are constantly monitored and evolve according to mum's needs.


My sister & I live in France & the USA respectively, so we cannot visit as often as we would like. I usually manage to visit 4 or 5 times per year, but my sister keeps touch via our weekly "Zoom" video chats, which we all love. We have nothing but the highest praise for everyone at Chestnut Lodge, and we know that our mummy is living her best possible life, and having enormous amounts of fun (as we regularly see via your social media page - a real lifeline for us)! We are so incredibly grateful and cannot recommend your wonderful home enough. Thank you!


Reply from Maria Ricketts, Customer Care Adviser at Elm Grove Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.


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Review of

Waverley Grange Care Home

from M D (Respite Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have found a better place for my needs.
Post-surgery, I needed recovery time and assistance before returning home.
Everyone at Waverley Grange could not have been more caring, supportive and kind. Questions were answered, and I was checked on at regular intervals to be sure all was well.
Many thanks to all who made my stay so good and beneficial.

Reply from Maria Ricketts, Customer Care Adviser at Waverley Grange Care Home

Thank you for your kind words. We are glad to have helped you and we are glad you felt at ease in our care. Thank you for choosing Waverley Grange Care Home for your stay.


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Review of

The Sidcup Care Home

from David C (Husband of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been residing here on assessment for 6 weeks. As she is immobile she requires a great deal of attention. I cannot speak highly enough of the nursing care and help from all the assistants and carers. Nothing is too much trouble. Everyone is so cheerful and helpful and we are so grateful.

Reply from Maria Ricketts, Customer Care Adviser at The Sidcup Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.


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Review of

Brookview Care Home

from Val T (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank enough the whole team of wonderful ,caring , dedicated staff at brookview. Brookview have cared for my precious mum for over 3 years now and i
Know the standard of care for her is above and beyond anything i could have imagined.....genuine professional, loving staff from every section
of this home. My thanks and admiration for all for my mum is imeasurable. Highly recommend this care home.

Reply from Maria Ricketts, Customer Care Adviser at Brookview Care Home

Thank you for your lovely review. We are glad to have helped you and your family. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Brookview Care Home for your stay.


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Review of

Crossley House Care Home

from Anne P (Sister-in-law of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visited my brother-in-law here for the first time since he was admitted and was so pleased to see him settled and smiling. The staff were very friendly & helpful. His room's were lovely and most of all, he seemed happy. So glad my sister found him this place. Even my little dog enjoyed his visit.

Reply from Maria Ricketts, Customer Care Adviser at Crossley House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your brother-in-law in our care. We hope to continue providing your loved one with the best possible care.


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Review of

Ardenlea Grove Care Home

from L L (Son of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is very warm, welcoming with polite staff on entrance. Both me and Mom meet with a smile. I personally have had not one problem whilst mo has been here, with the care staff providing exceptional care towards my Mom and her needs. Even when they seem understaffed the care does not change.
Any questions I've asked have been answered in a timely manner and if staff can't provide the answer they go out of their way to make sure someone will know. Overall exceptional care staff.

Reply from Maria Ricketts, Customer Care Adviser at Ardenlea Grove Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


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Review of

Aston Court Care Home

from Diane R (Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am here at Aston Court nursing home for residential recuperation after a heart valve procedure. It is very pleasant, comfortable, clean, bright, quiet, peaceful and in lovely grounds. Staff are wonderful, kind, caring, respectful, cheerful, helpful, patient, efficient and hard-working. Residents are
provided with singalongs & activities they clearly enjoy. I have around 12/13 allergies to foods, some severe causing anaphylactic reactions but the kitchen staff are very careful and have protected me. I am well looked after here. Decent variety of meals or one can ask for something different. Size of meals is good, even for me. I recommend Aston Court and would come again if needed.

Reply from Maria Ricketts, Customer Care Adviser at Aston Court Care Home

Thank you for your lovely review. It is always nice to hear words like "Cheerful" and "Helpful" being used to describe our care. We hope to continue providing you with the best possible care.


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Review of

The Goldbridge Care Home

from Elizabeth C (Daughter of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful staff.

Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care Home

Thank you for your feedback. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.


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Review of

The Goldbridge Care Home

from P B (Wife of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Words that spring to mind about Goldbridge: friendly, peaceful, welcoming, organised, open.

Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like Friendly, Peaceful and Welcoming to describe The Goldbridge Care Home.


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Review of

Heathland Court Care Home

from Kim B (Niece of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has had excellent care. Since she came she speaks highly of every staff member and I have seen how well she is looked after so I know when I don't visit she is very well looked after. Thank you so much.

Reply from Lisa Henderson, Customer Care Advisor at Heathland Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.


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Review of

Hazelmere House Care Home

from Christine C (Daughter of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum entered Hazelmere House for palliative care as she was end of life terminal Esopmageal cancer. She was 93 years old from 17th March to 1st April when she died she was treated with care, kindness, compassion, dignity and professional quality of nursing. Each and every member of staff, without
exception was wonderful. I chose this nursing home for mum because I consider it to be the best in all areas.

Reply from Lisa Henderson, Customer Care Advisor at Hazelmere House Care Home

Thank you for your lovely review. We are saddened to hear about your loss of your Mum. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Kindness" and "Compassion" being used to describe our care. Hopefully you will go away from this feeling like your Mum received the best possible care.


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Review of

Red Court Care Home

from Ann C (Sister of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Red Court for 10 months. I found the staff extremely caring and kind when tending to him. He was always clean and fresh, well fed with patience and caring and always with a smile. The admin staff always greeted me with a cheerful 'hello' and how are you. A nice cup of tea and sometimes
a sandwich always welcome after a 4 hour journey. I could not fault anything so a big thank you

Reply from Lisa Henderson, Customer Care Advisor at Red Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear that Red Court Care Home always made you feel welcome. It is always nice to hear words like "Kind" and "Caring" being used to describe our Staff.


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Review of

Wykebeck Court Care Home

from J B (Husband of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home clean tidy and well-maintained. The staff are EXCELLENT and carry out duties in a very friendly, caring way. The home is a home from home for the residents. My wife is bed bound, but the home has plenty of activities for all residents, music afternoons where a trio visit the rooms and
plays music and talks to the residents. The food is varied and presented well. The kitchen staff will provide, within reason, something extra if what's on the menu doesn't suit some residents. All in all, I can not and will not fault "Wyebeck" if it stays like this.

Reply from Lisa Henderson, Customer Care Advisor at Wykebeck Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Excellent" and "Friendly" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear the home has plenty of activities. We hope to continue providing your loved one with the best possible care.


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Review of

St George's Care Home

from Andrew P (Son of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are a family with long and very positive experiences of working with St George's Care Home in Cobham. Putting our mother into a dementia care home was a daunting prospect at the start, but we soon realised she was in very good hands. We have all been part of the St George's community for the last
10 years. We really do appreciate everything that the staff have done for Mum and for us over this long period. The St George's team are all so different and come from such varied backgrounds, but they all have the care and wellbeing of the residents at heart. They are a very special team and we really value and appreciate their contribution to all our lives over this last period of Mum's life.

Reply from Lisa Henderson, Customer Care Advisor at St George's Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear that you felt at ease with your Mother in our care. It is great to hear that you thought the staff at St George's care home were a very special team. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review of

Crossley House Care Home

from Helen C (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Crossley House Care Home for just over a year. From the very first meeting with a staff member and then the home manager and another staff member at my mum's home, we knew she would be in safe hands.
As we got to know everyone at Crossley House (staff and residents), we always felt
like were going to visit my mum and our extended family. All the staff tried their very best for my mum, from encouraging her to get up and dressed in a morning, to joining in the activities (which was not an easy task!)
My mum could be a fiesty character at times, but she did appreciate all the help and assistance of staff too.
We were always made to feel very welcome by everyone at the home and they are all a credit to Bupa.

Reply from Lisa Henderson, Customer Care Advisor at Crossley House Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Crossley House Care Home family. It is always nice to hear from family members feeling like their loved one was cared for and looked after.


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Review of

Colonia Court Care Home

from Kellie B (Niece of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie was admitted to Colonia Court Paxman House 4 weeks ago with terminal Cancer. I can not put into words the excellent care she received. The love shown to her each time the staff walked into her room was amazing she loved them all. All the family also received the same love and support always
making sure everyone was eating and drinking and taking rest whenever they could and even a hug when they could see it was needed. We as a family will be forever be gratefull for how they made the last 4 weeks of her life so much better. How do you thank them for that.

Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Love" and "Support" being used to describe our Staff. It is lovely to hear that the home supported all the family with making sure they were eating and drinking and especially the emotional support with hugs. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review of

Argyles Care Home

from Susan D (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Argyles for 3 months before she passed peacefully in her sleep. The palliative care was excellent. Management and staff were so helpful, kind and friendly to Mum. Although Mum didn't eat very much, the food choices offered were good and she always enjoyed the puddings! It was nice that
there was no restrictions on visitors as one of her youngest great grandchildren visited every Friday much to Mum's delight. The family celebrated a lovely Mothers Day with Mum in her room and we were very kindly offered lunch with her which was a very nice gesture and lovely food. An occasion which we will always treasure. A shout out must go to the 'tea' lady who always offered us a cup of tea, even if we arrived late to visit Mum. It was very much appreciated. Clearing Mums room after she had passed was hard, but everyone was so kind to myself and my sister, so thank you for making it a litttle easier.
We would definately recommend the home, the care of their residents is excellent.

Reply from Lisa Henderson, Customer Care Advisor at Argyles Care Home

Thank you for your lovely review. We are saddened to hear about your loss of your Mum. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is lovely to hear that the home helped to make Mothers day for your family and your Mum. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review of

Hadley Lawns Care Home

from Paul B (Regular Volunteer) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home once a month, and I'm always hugely impressed with the care and devotion which all members of staff offer to the residents. Everyone has a smile and a joke and an easy, friendly manner. And I notice that the residents respond with a happy demeanour. It's clearly a very well-run establishment.
Well done!

Reply from David Mclean, Customer Service Adviser at Hadley Lawns Care Home

Thank you for your kind words. It is always nice to hear words like "care and devotion" being used to describe our care. We are looking forward to seeing you again.


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Review of

Brookview Care Home

from J H (Son of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at Brookview for a year and a half. She settled in really quickly and found the staff to be warm and sensitive to her needs. The medical care and support provided was able to cope with the number of challenges associated with Mother's later life. If I was in the position of
having to decide on a care home for a parent today, I would not hesitate in choosing Brookview again. Thank you.

Reply from David Mclean, Customer Service Adviser at Brookview Care Home

Thank you for your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we hope Brookview care home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your mother received the best possible care.


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Awards / Recognitions (8)

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Frequently Asked Questions about Bupa Care Homes

How many Care Homes does Bupa Care Homes own?

Bupa Care Homes own 115 Care Homes.

Which Bupa Care Homes Care Homes have the highest review score?

Knights' Grove Care Home, Ashley Park Care Home & Tadworth Grove Care Home have the highest review score.
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