Care Homes Owned by Bupa Care Homes

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (113)

113 Care Homes owned by Bupa Care Homes
Brookview Care Home

Brook Lane, Alderley Edge SK9 7QG 

9.9 103 reviews
"The level of care afforded to my mother over the past two years has been outstanding. All members of staff display absolute…"   Read all 103 reviews
Location Type Care Home

Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, residential and respite needs, and also offers early stages residential dementia, convalescence and palliative care. Significant investment has made Brookview… Read more about Brookview Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • 65 Rooms
  • from £1,350 / week
Knights' Grove Care Home

Thomas Road, North Baddesley, Southampton SO52 9EW 

9.9 110 reviews
"My wife was a resident at Knights Grove for the last months of her life. She had advanced stages of Parkinson's, When she moved into the…"   Read all 110 reviews
Location Type Care Home

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential… Read more about Knights' Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 56 Rooms
  • from £1,645 / week
Lindley Grange Care Home

Acre Street, Lindley, Huddersfield HD3 3EJ 

9.9 124 reviews
"Lindley Grange is an absolute brilliant nursing home, my Grandma hasn't been there long but we are all very impressed with the home,caring,…"   Read all 124 reviews
Location Type Care Home

Staff at Lindley Grange offer a professional and friendly nursing care service to people living with dementia. Care plans are also provided to people who are looking for convalescence and respite and to those who require palliative care. This purpose-built… Read more about Lindley Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 40 Rooms
  • from £1,150 / week
Hazelmere House Care Home

Pinewood Road, Summerfields, Wilmslow SK9 2RS 

9.9 85 reviews
"I cannot express strongly enough how important the Hazelmere care home has been to my mother , Barbara. It is no exaggeration to say that…"   Read all 85 reviews
Location Type Care Home

Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes. All bedrooms come with a remote-controlled TV and a 24-hour… Read more about Hazelmere House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £1,350 / week
Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford GU3 1AH 

9.9 66 reviews
"My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia.…"   Read all 66 reviews
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can be from a few weeks to experience living at the… Read more about Puttenham Hill House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,265 / week
Dean Wood Care Home

Warren Road, Brighton BN2 6DA 

9.9 92 reviews
"The standard of care for my father while he was resident in Dean Wood was exceptional, from the carers, nurses, catering staff,…"   Read all 92 reviews
Location Type Care Home

Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s. Dean Wood is a modern, purpose-built care facility with fabulous panoramic sea views, state of the art accommodation and… Read more about Dean Wood Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • 80 Rooms
  • from £1,630 / week
Ashley Park Care Home

The Street, West Clandon, Guildford GU4 7SU 

9.9 89 reviews
"I cannot speak highly enough of the very warm welcome my very elderly Aunt, myself and wife received when she took up residency at Ashley…"   Read all 89 reviews
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,365 / week
Cottenham Court Care Home

High Street, Cottenham, Cambridge CB24 8SS 

9.9 96 reviews
"I came to Cottenham Court for rest and respite nursing care, and that is what I have received from a well-trained set of staff who have…"   Read all 96 reviews
Location Type Care Home

Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis. They’re there when you and your loved ones need… Read more about Cottenham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 62 Rooms
  • from £1,465 / week
Elm Grove Care Home

Somerford Road, Cirencester GL7 1TX 

9.9 83 reviews
"Withe dads dementia was a big concern to me. The home was great for all of us. The help and support we all got was wonderful. Each member a…"   Read all 83 reviews
Location Type Care Home

Situated on the outskirts of Cirencester, this former private house has undergone an extensive refurbishment in order to make the most of its homely qualities. The home is split into two areas, one for dementia nursing and one for dementia residential.… Read more about Elm Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
  • from £1,225 / week
Beacher Hall Care Home

42 Bath Road, Reading RG1 6PG 

9.9 63 reviews
"My sister is very fortunate to have been living at Beacher Hall, Reading for the past couple of years. All the staff are very friendly and…"   Read all 63 reviews
Location Type Care Home

Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs. That includes those living with complex needs and neurological conditions, such as Multiple Sclerosis, respiratory… Read more about Beacher Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 70 Rooms
  • from £2,050 / week
Leominster Care Home

44 Bargates, Leominster HR6 8EY 

9.9 111 reviews
"Since my arrival yesterday, I have been met with warmth by every member of staff. My room is lovely and I feel very happy and comfortable.…"   Read all 111 reviews
Location Type Care Home

Staff take their role at Leominster very seriously to provide round the clock care to people over the age of 65. The home offers a warm welcome to anyone needing residential and nursing care, with a dedicated care team on hand to offer support for conditions… Read more about Leominster Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 48 Rooms
  • from £1,310 / week
Copper Beech Care Home

Eastbourne Road, Ridgewood, Uckfield TN22 5ST 

9.9 86 reviews
"We had an exemplary service. The staff were unfailingly kind, considerate and professional. They gave our father a very dignified end.…"   Read all 86 reviews
Location Type Care Home

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care packages are put together by experienced professionals… Read more about Copper Beech Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 48 Rooms
  • from £1,400 / week
Mount Hall Care Home

Flash Lane, Bollington, Macclesfield SK10 5AQ 

9.9 118 reviews
"My parents spent around 7 months at Mount Hall. They were there while dad recuperated after an operation. In some ways, they were reluctant…"   Read all 118 reviews
Location Type Care Home

Set within the beautiful Cheshire countryside, in the rural village of Bollington, this Georgian home has been carefully modernised and refurbished to provide a high standard of accommodation and facilities. Committed to providing individualised… Read more about Mount Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 33 Rooms
  • from £1,210 / week
Tadworth Grove Care Home

The Avenue, Tadworth KT20 5AT 

9.9 77 reviews
"I am well looked after. Staff are nice and kind. We do a lot in here, and even get to go out. I love living here. The food is ex…"   Read all 77 reviews
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as… Read more about Tadworth Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 45 Rooms
  • from £1,275 / week
Elmstead Care Home

104 Elmstead Lane, Chislehurst BR7 5EL 

9.8 80 reviews
"I cannot endorse Elmstead Care Home enough. Mum spent the last 4 years of her life with deteriorating dementia, and at all times they…"   Read all 80 reviews
Location Type Care Home

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays. The home has good transport links with a regular bus route going to Bromley and Eltham stopping… Read more about Elmstead Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 41 Rooms
  • from £1,315 / week
Edmund House Care Home

98 - 108 Everest Road, Ashby, Scunthorpe DN16 3EB 

9.8 92 reviews
"I wouldn't hesitate to recommend Edmund House. The staff are friendly, kind, and professional, always treating the residents with respect.…"   Read all 92 reviews
Location Type Care Home

Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who are living with dementia and to those who are no longer… Read more about Edmund House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 56 Rooms
  • from £1,050 / week
Waverley Grange Care Home

43 Waverley Lane, Farnham GU9 8BH 

9.8 85 reviews
"Warm, friendly and caring atmosphere as soon as you walk into the door. Lively interaction between staff, residents and visitors.…"   Read all 85 reviews
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care homes 2021 and featured in the prestigious annual… Read more about Waverley Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 52 Rooms
  • from £1,625 / week
Broad Oak Manor Care Home

Broak Oak Close, Arnolds Lane, Sutton-at-Hone, Dartford DA4 9HF 

9.8 71 reviews
"My Mother went into respite at Broad Oak Manor in July for two weeks. Unfortunately she now needs carers around her, she is 99 in November.…"   Read all 71 reviews
Location Type Care Home

Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC registered to provide care for over and under 65 years.… Read more about Broad Oak Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 42 Rooms
  • from £1,260 / week
Berkeley House Care Home

2 Berkeley Court, Greenwich Avenue, Bilton Grange, Hull HU9 4UW 

9.8 91 reviews
"Welcoming helpful staff. Always clean and tidy everywhere, residents well cared for, all you can want really. Mum seems happy and relaxed…"   Read all 91 reviews
Location Type Care Home

Berkeley House has been purpose-built to suit the practice of professional care at the same time as allowing its residents to live a satisfying day-to-day lifestyle. All care delivery is person-centred, with a focus on independent living. Berkeley… Read more about Berkeley House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 84 Rooms
  • from £1,100 / week
Shockerwick House Care Home

Lower Shockerwick, Bath BA1 7LL 

9.8 87 reviews
"The care in general for my mother has been very good. However over the last 3 days of her life the palliative care she received was…"   Read all 87 reviews
Location Type Care Home

Shockerwick House is an historic building that has been lovingly converted into a care facility, offering nursing and residential care, convalescence, palliative, short stays for a minimum of one week and day care. Shockerwick House is located on… Read more about Shockerwick House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 35 Rooms
  • from £1,375 / week
Tenterden House Care Home

Lye Lane, Bricket Wood, St Albans AL2 3TN 

9.8 84 reviews
"As I was a first time resident, to holiday respite care for 3 weeks. Tenterden House was as expected. As my wife spent some weeks as a…"   Read all 84 reviews
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres… Read more about Tenterden House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,195 / week
St George's Care Home

5 Byfleet Road, Cobham KT11 1DS 

9.8 70 reviews
"I had a problem, which has now been sorted out. Everything now is 100%. There is a lot of work being done at the Home, a complete…"   Read all 70 reviews
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s… Read more about St George's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 63 Rooms
  • from £1,675 / week
Queensmount Care Home

18 Queens Park West Drive, Bournemouth BH8 9DA 

9.8 189 reviews
"Queensmount Care Home is an excellent place that makes all residents feel prioritised, and well-looked after. Personal needs are met…"   Read all 189 reviews
Location Type Care Home

Recently rated Outstanding (August 2022) for a second time in a row and one of a handful of homes to be rated Outstanding in all areas across England, Queensmount offers a range of short and long stay residential and nursing care plans including day… Read more about Queensmount Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 49 Rooms
  • from £1,470 / week
Crossley House Care Home

885 Thornton Road, Bradford BD8 0HH 

9.8 102 reviews
"My mother who suffered from dementia lived at Crossley House for her last couple of years and we couldn't have asked for a better place for…"   Read all 102 reviews
Location Type Care Home

Crossley House warmly welcomes anyone in need of residential care, including those living with dementia, Huntington’s or Parkinson’s. Located close to the village of Thornton, the home boasts excellent accommodation and facilities including pleasant… Read more about Crossley House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 58 Rooms
  • from £1,050 / week
Erskine Hall Care Home

Watford Road, Northwood HA6 3PA 

9.8 99 reviews
"My Dad has been a resident with Erskine Hall Care Home for 8 years until he sadly passed away in October 2025 The staff and carers were…"   Read all 99 reviews
Location Type Care Home

Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson’s or Huntington’s care. Respite bookings can be… Read more about Erskine Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 74 Rooms
  • from £1,365 / week
Ashley House Care Home

118 Trafalgar Road, Cirencester GL7 2ED 

9.8 123 reviews
"Staff were excellent and very caring. The food looked delicious. My parents were well cared for while in respite. The room was clean and…"   Read all 123 reviews
Location Type Care Home

At Ashley House, a caring and professional team provide personalised nursing and residential care, as well as offering convalescence, palliative, short stay and day care. As well as single occupancy rooms, there are six rooms which are ideal for couples. Located… Read more about Ashley House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 48 Rooms
  • from £1,375 / week
Clare House Care Home

Harefield Road, Uxbridge UB8 1PP 

9.8 61 reviews
"Our mother received outstanding care from all the staff. The staff supported me and family through a very difficult time. All the staff…"   Read all 61 reviews
Location Type Care Home

Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the person. It’s important for residents to feel at home, so… Read more about Clare House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £1,310 / week
Wilton Manor Care Home

Wilton Avenue, Southampton SO15 2HA 

9.8 113 reviews
"My mum has been a resident at Wilton Manor since 2021 after struggling at home. My mums life was greatly improved after she moved into the…"   Read all 113 reviews
Location Type Care Home

Wilton Manor provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities… Read more about Wilton Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 69 Rooms
  • from £1,350 / week
The Highgate Care Home

12 Hornsey Lane, Highgate, London N6 5LX 

9.8 63 reviews
"Excellent home my sister in-law has been in bupa care home for 11 years and I highly recommend it. The activities manager is brilliant and…"   Read all 63 reviews
Location Type Care Home

The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), respite and palliative care plans are also available,… Read more about The Highgate Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 55 Rooms
  • from £1,450 / week
Oak Lodge Care Home

Freemantle Common Road, Bitterne, Southampton SO19 7NG 

9.8 134 reviews
"Very pleased and thankful for the care and attention given by staff to my sister, as shown by my review below. Thank you.…"   Read all 134 reviews
Location Type Care Home

Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care. The nurses are here to help residents live the way they… Read more about Oak Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 71 Rooms
  • from £1,600 / week

Bupa Care Homes Reviews (10538)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.679) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Heol Don Care Home

from W H (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff and management of the home have been excellent. Our Mum has been treated with dignity and respect and has settled into the home really well. Her room is always spotlessly clean, and she looks clean, happy and well cared for. The meals are always lovely, and she is encouraged to be involved
in all the activities. Having a hair salon on site is a real bonus, and knowing that the doctor is visiting on a regular basis gives peace of mind. Being able to be included in activities is great, and knowing we can book a lunch/meal with her is really nice.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Heol Don Care Home
Your review means a great deal to our team and we're so grateful you shared your experience. We are very happy to hear you can feel at ease with your mother in our care. Providing kind and attentive…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Argyles Care Home

from Paul K (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and father both moved into Argyles this year and have settled in nicely.
All the staff at the home are very attentive, polite to the residents. I travel a long distance to see my parents, and I am always allowed to eat with them. This provides a great space and opportunity to catch up.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Argyles Care Home
We're so grateful that you've taken the time to share your thoughts. We are happy to hear you feel like a part of our Argyles family. Mealtimes are such an important part of daily life and it's lovely…read more
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  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodend Care Home

from Nicola K (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful team at Woodend. Everyone is so welcoming and the initial visit was so empathetic. Each stage was dealt with gently and scaffolded with nurture. It's very difficult time for the family and I feel the whole team understands this from cleaners, cooks, carers, nurses and office staff.
l dare not name anyone for special recommendation for fear of leaving anyone out. An opportunity to say thank you for caring for our dad it feels like home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
It's always encouraging to read reviews like this. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Feedback like yours inspires us to continue to…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woodend Care Home

from Kim D (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management have made a very stressful time a whole lot easier to deal with. The home is clean and welcoming. The staff seem happy and friendly in their work. The rooms are comfortable. There are lovely communal areas within the home, also a good garden area. Seems to be a strong teamwork
ethic running through the home. I am sure mum is safe in this home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
We appreciate you taking the time to leave us your comments. We are glad to hear that Woodend care home did everything they could to make the transition as easy as possible. It's wonderful to know…read more
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  • Cleanliness
  • Treated with Dignity
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Review of

Woodend Care Home

from P B (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is clearly loved and cared for by the staff. I am pleased with her care.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
We appreciate you taking the time to leave us your comments. It is wonderful to hear that your mother has settled in comfortably with us. Hearing that our care brings you peace of mind truly means so…read more
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Review of

Woodend Care Home

from John F (Husband of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife became a resident when we could no longer care for her safely at home because of her memory and cognitive loss. I am delighted with the care and attention she is now receiving here. All her requirements are dealt with by the staff in a polite and effective manner. This is particularly important
at meal times when my wife needs help with eating and drinking. There are always an adequate number of staff to look after her safely. Good leadership is provided by senior staff. Well done!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Woodend Care Home
Thank you for your lovely review. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and…read more
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Review of

Middlesex Manor Care Home

from N T (Friend of Resident) published on 10 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are friendly and helpful. We have observed over the year that staff organized fun days for the service users. The staff also put the names of the service users with photos so that people visiting and looking after them can recognize ther good days and proffesions.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Middlesex Manor Care Home
Thank you for your feedback. We are delighted to hear that our team have made a difference to your family's experience. We're fortunate to have such a dedicated and compassionate team, and it's…read more
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Review of

The Arkley Care Home

from David W (Son of Resident) published on 10 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum is very pleased after moving into the Arkley Care Home. The most important thing is that the manager Denisa and all her staff are friendly, helpful, well-organised and caring people who do their best to make the residents feel comfortable and treated with dignity.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Arkley Care Home
Your feedback means a lot to us and the team at The Arkley Care Home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are proud to have such a…read more
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Review of

Brookview Care Home

from Nicola K (Daughter of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had a warm and honest welcome to Brookview and from a traumatic experience in her previous home to a nurturing, compassionate one. Thanks to ALL staff encompassing kitchin, maintenance, carers, nurses & admin/management.
No problem too small and even my mothers mood has lifted. Truly the greatest
show!!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care Home
Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your mother in our care. Providing peace of mind for families is one of our top priorities, so…read more
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Review of

Field House Care Home

from Andrew S (Son of Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been in Fieldhouse for 12 months, in this time there has been '3' managers, various members of staff have left and now appears to be running with the bare minimum. The activities have been very poor and always seem unplanned and rushed. (lack of staff) It took me 4 months to get regular
updates on my mothers overall health and well being and this was with me visiting weekly. The change of managers doesn't seem to change anything, when I'm there they are always in meetings!!! Please note the majority of the staff are amazing.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Field House Care Home
Thank you for sharing your feedback. We are sorry your experience didn't meet the standards we aim to provide. Following a recent change in management, we have introduced additional support and…read more
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Review of

Cleveland House Care Home

from Mavis B (Resident) published on 10 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living experience at Cleveland House - call it 10 out of 10. Excellent.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Cleveland House Care Home
It's always encouraging to read reviews like this. We are happy to hear you feel like a part of our Cleveland House family. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Wilton Manor Care Home

from Karen D (Daughter of Resident) published on 8 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Wilton Manor since 2021 after struggling at home. My mums life was greatly improved after she moved into the care home where she receives the highest standard of care and seems much happier. Wilton manor is a lovely care home with a real family feel about it and I'm so
pleased we found Wilton manor for my Mum. The manager is friendly, approachable and truly caring, the activity team is amazing and the Food is varied and of a high standard and the chef is always willing to cater to individual needs. Thank you Wilton Manor
Reply from David Mclean, Customer Service Adviser at Wilton Manor Care Home
Thank you for your lovely review. We're so grateful that you've taken the time to share your thoughts. We take pride in creating a caring environment, and it's lovely to hear that reflected in your…read more
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Review of

Arbrook House Care Home

from Justin C (Son of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum, was here Nov-25 and sadly passed away at Arbrook. She stayed about a month and she was treated very well indeed. The staff are extremely friendly, helpful and paid attention to my mum's needs. I am very grateful she was in their care. Food in the restaurant was decent and facilities clean
and tidy. Thank you.
Reply from Fran Donno, Customer Service Adviser at Arbrook House Care Home
We're so grateful that you've taken the time to share your thoughts. We are saddened to hear about your loss and we are glad to hear that your Mum received such high standards of care and support…read more
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Review of

Beacher Hall Care Home

from Louise G (Sister of Resident) published on 5 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is very fortunate to have been living at Beacher Hall, Reading for the past couple of years.
All the staff are very friendly and caring, even offering me food and drink when I visit!
The staff appear to be a good Team and supportive of each other.
Everywhere is very clean, from the resident's
clothes to the floors.
The Physio's are lovely and very knowledgeable.
The Activities Team are very inventive, with varied fun things going on, and they try and encourage her to join in.
The food is excellent - home made, with my sister's likes and dislikes taken into account.
I am very grateful to Beacher Hall.
Reply from Fran Donno, Customer Service Adviser at Beacher Hall Care Home
We appreciate you sharing your experience with our home. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We are so pleased to hear that you are…read more
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Review of

Ridley Park Care Home

from Gordon F (Husband of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most helpful staff in caring for Sian at no time we have nothing to complain about. Food care above our expectations the stay in care home was way beyond our hopes. Wishing all the staff good health and happiness, merry xmas and massive thanks to all.
Reply from Fran Donno, Customer Service Adviser at Ridley Park Care Home
It's always encouraging to read reviews like this. Hearing that our care brings you peace of mind truly means so much to us and it is always lovely to hear words like "Helpful" being used to describe…read more
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Review of

Stamford Care Home

from Pauline F (Daughter of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to this care home in February 2025.
We, Tom and myself, are very pleased and contented with the care she is receiving. This gives us contentment and peace of mind. We are very pleased and happy.
Thanks for all your help.
Reply from Fran Donno, Customer Service Adviser at Stamford Care Home
It's always encouraging to read reviews like this. Hearing that our care has made a difference to you and your family is truly rewarding and knowing that you feel reassured about your loved one's care…read more
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Review of

Shockerwick House Care Home

from D H (Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy here.
Reply from Fran Donno, Customer Service Adviser at Shockerwick House Care Home
We're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are happy and comfortable at Shockerwick House Care Home. Please don't hesitate to reach out if…read more
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Review of

Sunnyview House Care Home

from Heather W (Wife of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time my husband has been for respite. I was worried how he could cope, but the staff, all of them, have been very kind and helpful and patient to him. His experience has been very good, and he has mixed with a lot of people.
Reply from Fran Donno, Customer Service Adviser at Sunnyview House Care Home
We appreciate you sharing your experience with our home. Hearing that our care brings you peace of mind truly means so much to us. It is wonderful to hear that your Husband has settled in comfortably…read more
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Review of

Southlands Care Home

from Roger W (Son of Resident) assisted by family/friend published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Freda moved in, the care has been excellent, and any requests have been fulfilled promptly. Staff are always pleasant and obliging. The home is spotless and very homely.
Reply from Helene Ballinger, REM at Southlands Care Home
Thank you for your lovely feedback we will ensure that the team see this - Kind Regards Susan Sowden Home Manager
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Review of

Kilfillan House Care Home

from A G (Daughter of Resident) published on 4 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother spent 5 weeks at Kilfillan House before she passed away and throughout her stay we were very impressed and grateful for the kindness, professionalism and care that she received from all the team at the home. They made mum's last few weeks bearable and we will always be thankful to them.
Reply from Fran Donno, Customer Service Adviser at Kilfillan House Care Home
We appreciate you sharing your experience with our home. We are saddened to hear about your loss and we are glad to help you and your family through such a difficult time. Providing peace of mind for…read more
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Awards / Recognitions (8)

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Frequently Asked Questions about Bupa Care Homes

Costs for care homes owned by Bupa Care Homes

Average costs per week for care homes owned by Bupa Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Bupa Care Homes, based on 111 out of 113 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,291
Residential Dementia Care £1,331
Nursing Care £1,532
Nursing Dementia Care £1,565
All Care Types £1,310
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Bupa Care Homes own?

Bupa Care Homes own 113 Care Homes.

Which Bupa Care Homes Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.