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Care Homes Owned by Bupa Care Homes

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (112)

 - Browse 112 Care Homes owned by Bupa Care Homes
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Dean Wood Care Home
Warren Road, Brighton BN2 6DA 
9.9 105 reviews
Dean Wood Care Home, Brighton, East Sussex
"Dean Wood has been my mother's home for the last 3 months. She came to Dean Wood straight from hospital and was in immediate need of…"   Read all 105 reviews
  • from £1,645 / week
  • 80 Rooms
Location Type Care Home

Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s. Dean Wood is a modern, purpose-built care facility with fabulous ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Leominster Care Home
44 Bargates, Leominster HR6 8EY 
9.9 122 reviews
Leominster Care Home, Leominster, Herefordshire
"We took mum out for her 90th birthday, staff made sure she was ready when we picked her up, sorted a wheelchair for us to use. Mum…"   Read all 122 reviews
  • from £1,310 / week
  • 48 Rooms
Location Type Care Home

Staff take their role at Leominster very seriously to provide round the clock care to people over the age of 65. The home offers a warm welcome to anyone needing residential and nursing care, with a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lindley Grange Care Home
Acre Street, Lindley, Huddersfield HD3 3EJ 
9.9 137 reviews
Lindley Grange Care Home, Huddersfield, West Yorkshire
"What a wonderful team here at Lindley . I'm so very grateful for the proactive, caring team that look after mum. Great variety of…"   Read all 137 reviews
  • from £1,200 / week
  • 40 Rooms
Location Type Care Home

Staff at Lindley Grange offer a professional and friendly nursing care service to people living with dementia. Care plans are also provided to people who are looking for convalescence and respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Mount Hall Care Home
Flash Lane, Bollington, Macclesfield SK10 5AQ 
9.9 124 reviews
Mount Hall Care Home, Macclesfield, Cheshire
"We have been made to feel extremely happy/welcome at Mount Hall. All the staff have been so kind and caring and have made it feel like…"   Read all 124 reviews
  • from £1,210 / week
  • 33 Rooms
Location Type Care Home

Set within the beautiful Cheshire countryside, in the rural village of Bollington, this Georgian home has been carefully modernised and refurbished to provide a high standard of accommodation and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Brookview Care Home
Brook Lane, Alderley Edge SK9 7QG 
Top 20 carehome award certificate
9.9 107 reviews
Brookview Care Home, Alderley Edge, Cheshire
Top 20 carehome award certificate
"My mum has been in Brookview for 4 years and the care and compassion that every single person that works there shows continuously every day…"   Read all 107 reviews
  • from £1,400 / week
  • 65 Rooms
Location Type Care Home

**Brookview is proud to have been recognised as one of the Top 20 Care Homes in North West England 2026** Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Hazelmere House Care Home
Pinewood Road, Summerfields, Wilmslow SK9 2RS 
9.9 96 reviews
Hazelmere House Care Home, Wilmslow, Cheshire
"Mum needed respite as we knew she couldn't manage at home with a surgical boot on. So when I walked into Hazelmere it was such a relief…"   Read all 96 reviews
  • from £1,400 / week
  • 60 Rooms
Location Type Care Home

Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes. All ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Cottenham Court Care Home
High Street, Cottenham, Cambridge CB24 8SS 
9.9 106 reviews
Cottenham Court Care Home, Cambridge, Cambridgeshire
"My mother at 103 years old has been a resident at Bupa Cottenham Court Care Home for the past four years. I cannot express enough…"   Read all 106 reviews
  • from £1,565 / week
  • 62 Rooms
Location Type Care Home

Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Waverley Grange Care Home
43 Waverley Lane, Farnham GU9 8BH 
9.9 87 reviews
Waverley Grange Care Home, Farnham, Surrey
"I cannot fault the care my husband has been receiving for years. I am treated with consideration too!…"   Read all 87 reviews
  • from £1,625 / week
  • 52 Rooms
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Crossley House Care Home
885 Thornton Road, Bradford BD8 0HH 
9.9 112 reviews
Crossley House Care Home, Bradford, West Yorkshire
"The care my nan recieved while at Crossley House was outstanding. They cared for my nan with respect and dignity. The home has a warm…"   Read all 112 reviews
  • from £1,125 / week
  • 58 Rooms
Location Type Care Home

Crossley House warmly welcomes anyone in need of residential care, including those living with Dementia, Huntington’s or Parkinson’s. Located close to the village of Thornton, the home boasts ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Queensmount Care Home
18 Queens Park West Drive, Bournemouth BH8 9DA 
9.9 192 reviews
Queensmount Care Home, Bournemouth, Dorset
"My mother was a resident for over 4 years. This is an excellent, well-run home with friendly, capable and efficient staff throughout who…"   Read all 192 reviews
  • from £1,470 / week
  • 49 Rooms
Location Type Care Home

Rated Outstanding in all areas by the CQC (August 2022), Queensmount offers personalised short and long-stay residential and nursing care, including day care and specialist support for people living ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Berkeley House Care Home
2 Berkeley Court, Greenwich Avenue, Bilton Grange, Hull HU9 4UW 
9.8 96 reviews
Berkeley House Care Home, Hull, East Riding of Yorkshire
"The staff can't do enough for you and the residents l give them 10 out of 10 really recommend this place. The care and the and the support…"   Read all 96 reviews
  • from £1,100 / week
  • 84 Rooms
Location Type Care Home

Berkeley House has been purpose-built to suit the practice of professional care at the same time as allowing its residents to live a satisfying day-to-day lifestyle. All care delivery is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wilton Manor Care Home
Wilton Avenue, Southampton SO15 2HA 
9.8 121 reviews
Wilton Manor Care Home, Southampton, Hampshire
"Please of mind knowing my dads getting the care he needs while keeping him independent would highly recommend this wonderful home, nothing…"   Read all 121 reviews
  • from £1,350 / week
  • 69 Rooms
Location Type Care Home

Wilton Manor provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Edmund House Care Home
98 - 108 Everest Road, Ashby, Scunthorpe DN16 3EB 
9.8 94 reviews
Edmund House Care Home, Scunthorpe, North Lincolnshire
"From the moment we had a look for a care home for my mum, the welcoming we received was above and beyond from each and every member of…"   Read all 94 reviews
  • from £1,050 / week
  • 56 Rooms
Location Type Care Home

Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Puttenham Hill House Care Home
Off Hog's Back, Puttenham, Guildford GU3 1AH 
9.8 72 reviews
Puttenham Hill House Care Home, Guildford, Surrey
"Since she has been a resident in your Bupa home, I have found it to be very satisfactory. When arriving at the home, always given a warm…"   Read all 72 reviews
  • from £1,265 / week
  • 30 Rooms
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Beacher Hall Care Home
42 Bath Road, Reading RG1 6PG 
9.8 70 reviews
Beacher Hall Care Home, Reading, Berkshire
"My son has been a resident at Beacher Hall for nearly two years. His needs are complex and the nursing staff tend to his requirements…"   Read all 70 reviews
  • from £2,050 / week
  • 70 Rooms
Location Type Care Home

Located near the centre of Reading, Beacher Hall offers 24-hour nursing care and support for those 18 and over with a range of needs. That includes those living with complex needs and neurological ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
Wingham Court Care Home
Oaken Lane, Claygate, Esher KT10 0RQ 
9.8 185 reviews
Wingham Court Care Home, Esher, Surrey
"What an outstanding care home with staff who genuinly care. My Uncle Spencer has been a resident at Wingham court for over 22 years. A…"   Read all 185 reviews
  • 73 Rooms
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as ... Read more

Younger Adult Care Permanent Care Respite Care
  • Nursing Care
Arbrook House Care Home
36 Copsem Lane, Esher KT10 9HE 
9.8 117 reviews
Arbrook House Care Home, Esher, Surrey
"My mother was a resident at Arbrook Care Home for approximately 5-7 weeks, and throughout her stay we were very pleased with the standard…"   Read all 117 reviews
  • from £1,550 / week
  • 44 Rooms
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Pendean House Care Home
Off Oaklands Lane, West Lavington, Midhurst GU29 0ES 
9.8 94 reviews
Pendean House Care Home, Midhurst, West Sussex
"I have no hesitation in recommending Pendean House Care Home. It's calm, responsive, happy, accommodating and pleasant.…"   Read all 94 reviews
  • from £1,260 / week
  • 40 Rooms
Location Type Care Home

Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Tadworth Grove Care Home
The Avenue, Tadworth KT20 5AT 
9.8 83 reviews
Tadworth Grove Care Home, Tadworth, Surrey
"The staff are fantastic very friendly everywhere I feel safe and people are so kind to everyone. Overall I am happy with food and the care…"   Read all 83 reviews
  • from £1,275 / week
  • 45 Rooms
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Heol Don Care Home
Whitchurch, Cardiff CF14 2AU 
9.8 151 reviews
Heol Don Care Home, Cardiff, Cardiff
"We have been extremely impressed with Heol Don care home and its staff. It was such a relief to find somewhere for Dad that felt like the…"   Read all 151 reviews
  • from £1,600 / week
  • 78 Rooms
Location Type Care Home

Heol Don is a modern purpose-built facility, ideal for a wide range of residential, nursing and dementia care needs for the elderly. An experienced care team tailor care plans to individual needs for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care
Tenterden House Care Home
Lye Lane, Bricket Wood, St Albans AL2 3TN 
9.8 86 reviews
Tenterden House Care Home, St Albans, Hertfordshire
"From beginning to end the staff have been professional, courteous, helpful and supportive to both me and my mother. At no time were we made…"   Read all 86 reviews
  • from £1,195 / week
  • 40 Rooms
Location Type Care Home

Tenterden House provides long and short-stay residential and nursing care. From Parkinson’s, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Ashley Park Care Home
The Street, West Clandon, Guildford GU4 7SU 
9.8 94 reviews
Ashley Park Care Home, Guildford, Surrey
"In visiting a couple of ladies today i was blown away by the lovely atmosphere, the helpfulness of every staff member i came across and the…"   Read all 94 reviews
  • from £1,365 / week
  • 30 Rooms
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Copper Beech Care Home
Eastbourne Road, Ridgewood, Uckfield TN22 5ST 
9.8 93 reviews
Copper Beech Care Home, Uckfield, East Sussex
"Many thanks to all the staff for taking such good care of our Mum Vilna whilst she had a respite stay with you. Everyone was very kind and…"   Read all 93 reviews
  • from £1,400 / week
  • 48 Rooms
Location Type Care Home

Copper Beech is custom-built for a wide range of nursing care and residential needs, these can include post-operative care, convalescence, dementia and palliative care. Respite and long-term care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Heathbrook House Care Home
223/229 Worcester Road, Stoke Heath, Bromsgrove B61 7JA 
9.8 97 reviews
Heathbrook House Care Home, Bromsgrove, Worcestershire
"Both parents entered Heath brook 2 years ago and the care and commitment from all the staff has been impressive. The home itself has had…"   Read all 97 reviews
  • from £1,160 / week
  • 45 Rooms
Location Type Care Home

Recently refurbished (2023) throughout, Heathbrook House is a purpose-built care home in the pleasant residential area of Stoke Heath. It offers dementia care, residential, nursing, respite, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Premier Court Care Home
Thorley Lane East, Thorley, Bishop's Stortford CM23 4BH 
9.8 115 reviews
Premier Court Care Home, Bishop's Stortford, Hertfordshire
"Without exception, I have always found the staff friendly, helpful and kind. Reception staff are so welcoming.…"   Read all 115 reviews
  • from £1,215 / week
  • 59 Rooms
Location Type Care Home

Premier Court is set in a very peaceful countryside location within Bishop’s Stortford. It provides a full range of residential and nursing care. They’re here when you and your loved ones need ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Hutton Village Care Home
Hutton Village, Hutton, Brentwood CM13 1RX 
9.8 73 reviews
Hutton Village Care Home, Brentwood, Essex
"My dad was only in Hutton Village for his final month but we could not have wished for better care for him. Every member of staff we met…"   Read all 73 reviews
  • from £1,415 / week
  • 40 Rooms
Location Type Care Home

Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
The Links Care Home
1 Golf Links Road, Broadstone BH18 8BE 
9.8 137 reviews
The Links Care Home, Broadstone, Dorset
"My stepfather's needs and daily nursing care is provided for at the highest level here at The Links thanks to their friendly, conscientious…"   Read all 137 reviews
  • from £1,390 / week
  • 68 Rooms
Location Type Care Home

This care home is proud to be able to display an Outstanding CQC rating (November 2023). The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Knights' Grove Care Home
Thomas Road, North Baddesley, Southampton SO52 9EW 
9.8 113 reviews
Knights' Grove Care Home, Southampton, Hampshire
"Mum has been very well looked after by staff. They have updated us and looked after my dad really well too. Nurses have been good as has…"   Read all 113 reviews
  • from £1,645 / week
  • 56 Rooms
Location Type Care Home

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
St George's Care Home
5 Byfleet Road, Cobham KT11 1DS 
9.8 75 reviews
St George's Care Home, Cobham, Surrey
"I have found St Georges to be well staffed and who have always shown a very caring and attentive attitude to the residents. There is a…"   Read all 75 reviews
  • from £1,725 / week
  • 63 Rooms
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Elm Grove Care Home
Somerford Road, Cirencester GL7 1TX 
9.8 93 reviews
Elm Grove Care Home, Cirencester, Gloucestershire
"We as a family couldn't be more happy with the care that our mother has been given since being at the Elm Grove Care home, Management &…"   Read all 93 reviews
  • from £1,425 / week
  • 60 Rooms
Location Type Care Home

Situated on the outskirts of Cirencester, this former private house has undergone an extensive refurbishment in order to make the most of its homely qualities. The home is split into two areas, one ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews (10993)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.635) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
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Reviewer Connection to Bupa Care Homes
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Review of

Allington Court Care Home

from Beatrice S (Daughter of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To all the staff at Allington Court, every single person who works at the care home, we want to relay our gratitude for the daily goodwill and kindnesses that every one of you displayed towards our Dad.  Our experience of Allington Court Care Home cannot be commended enough.  We know our Dad received
sweetness and was attended to with care and dignity. From the small details of knowing what he liked for breakfast, without him having to ask, to adjusting the food to help his appetite, relaxed and bright faces are there at every turn, to help residents.  We really are impressed and cannot commend Allington Court Care Home enough for the attention shown to him and to us as a family.
The cleanliness, rooms, care and support are exceptional.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Allington Court Care HomeThank you, we really appreciate you taking the time to leave us your feedback. We are happy we were able to provide your Dad with the care he required. Thank you again for choosing Allington Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wilton Manor Care Home

from Debbie H (Daughter of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Please of mind knowing my dads getting the care he needs while keeping him independent would highly recommend this wonderful home, nothing is too much trouble for the staff and very friendly also allow me to take my dog in which brings joy to my father and the other residents
Reply from Alison Horridge, Customer Advisor on behalf of the team at Wilton Manor Care HomeThank you for your kind words. It is lovely to hear that you find peace of mind from knowing your Father is safe and well cared for in our home. We look forward to seeing you (and your lovely doggie) again soon.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Shockerwick House Care Home

from R Y (Son of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everyone was caring and thoughtful during tmy mother's short and difficult final weeks in Shockerwick.
Grateful for the compassion, flexibility and initiatives taken to look after her comfort, accepting mother as she was.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Shockerwick House Care HomeThank you for taking the time to leave us your review. We are so sorry for your loss but hope that you can go away from this finding comfort from knowing your Mother was well cared for at Shockerwick House.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Freelands Croft Care Home

from Martin E (Son of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent compassionate care. Professional positive and polite. Difficult circumstances managed carefully. Coordinated programme of care including GP assessment and care home. Responsive to particular care needs.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Freelands Croft Care HomeThank you for your lovely review. It is always great to hear from family members feeling like their loved one is well cared for and looked after in our home.
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Rooms
  • Value for Money
Review of

Clare House Care Home

from Rosie G (Friend of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear friend Mary was in this lovely care home for two years and we visited her on a number of occasions, from initially being bedbound to miraculously being able to walk out two years later. This is a beautiful care home near Uxbridge and Mary and her husband were allowed to make her room as cosy
and homely as they liked. The staff welcomed us warmly on every occasion that we visited and, once she was able to be wheeled to the dining room, we were always invited to join them for lunch. The meals were extremely tasty and prepared on site. The staff were amazing and we saw first hand how they treated all residents (and relatives & visitors) with the utmost respect, dignity and compassion. We really can't thank them enough for caring for her so well. David & Rosie
Reply from Alison Horridge, Customer Advisor on behalf of the team at Clare House Care HomeThank you for your kind review. It is lovely to hear you describe our staff as amazing, respectful and compassionate. We will certainly pass your compliments on to the whole team.
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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review of

Hazelmere House Care Home

from Carol R (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needed respite as we knew she couldn't manage at home with a surgical boot on.
So when I walked into Hazelmere it was such a relief to be met with smiling faces.
Mum struggled at first as she really didn't want to be there but with the patience, smiles and support of the nursing staff she
soon settled in. Her room was nice and clean and she could if needed, go and sit quietly with her tv.
Two months later I came to take her home, and she cried because she didn't want to leave!
So it was lovely to receive an email to say mum would be welcome to visit her friends, have lunch and join in some activities (which again she enjoyed).
With the lovely weather it was nice to visit and sit outside which I could see was well used by other residents.
All in all a lovely homely home which is well run and everyone is made to feel welcome from entering.
Reply from Megan O'Connor, Customer service advisor at Hazelmere House Care HomeYour words remind us why we do what we do. We are happy to hear you feel like a part of our Hazelmere House family, this is exactly what we strive for from the moment you arrive. It's reassuring to hear that our approach to care has made this experience positive for you and your mum, and it's lovely to hear that you are both always welcome back as this is a perfect example of Hazelmere House's values of compassion and community. Feedback like yours motivates us to keep striving to provide the highest standards of care, we look forward to welcoming you back soon.
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Review of

Hazelmere House Care Home

from Helen G (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are phenomenal at Hazelmere House Care Home. Tim in the office was beyond helpful during the process of moving my mum from the south of England to Hazelmere House. He helped me understand the steps and gave excellent advice so I could speak to the right people in the NHS too. He went above
and beyond consistently and even helped us put pictures up in mum's room, something I'm sure is not his responsibility. The carers are so lovely and make such an effort with my mum, to help her feel at home and cared for. Nothing ever feels too much trouble. Jenny in the Activities team is also fantastic and so kind and engaging with all residents. The food is wonderful, my mum's room is gorgeous and we literally could not have asked for a better environment. I would recommend this home and the wonderful team of staff to anyone. Thank you Hazelmere House Team, you are all amazing people!
Reply from Megan O'Connor, Customer service advisor at Hazelmere House Care HomeIt's always encouraging to read reviews like this. We are proud to have such a compassionate team and we're glad this has shone though in your experience, the team will be pleased to know they have made what can be a difficult transition, easier for you and your family. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. It is lovely to know you and your mum are happy and content with the overall facilities at Hazelmere House and we're looking forward to creating many more happy memories with you and your family!
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Review of

Havelock Court Care Home

from C A (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home it self is a very welcoming place, when coming in i am always greeted. I believe my dad is well cared for. The staff are always very sweet with him, they treat him with care and lots of nice emotions. He has been having less falls now which shows he is being looked out for thoroughly.
Reply from Megan O'Connor, Customer service advisor at Havelock Court Care HomeThank you for your kind words, we are very happy to hear you can feel at ease with your dad in our care. We're so glad that the warmth and kindness of our staff have come through in your experience and we are committed to continuing to support you and your family in every way we can.
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Review of

The Lawns Care Home

from Tara F (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at The Lawns looked after my Dad while he recovered from an injury to his leg during May and June. What was meant to be a two week stay was extended to over 7 weeks. The whole team were amazing. So kind, helpful and caring. First class care backed up with kindness and compassion. I honestly
couldn't have wished for a better place for his rehabilitation before heading back home. Thank you so much.
Reply from Fran Donno, Customer Service Adviser at The Lawns Care HomeWe're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Kind" and "Helpful" being used to describe our staff. It is lovely to hear that your Dad was looked after and cared for well at The Lawns Care Home. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review of

The Bridles Care Home

from Sharon W (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of The Bridles. The staff are truly exceptional - kind, compassionate, professional, and incredibly attentive to my mum's needs. They treat her with genuine warmth and respect, giving our family complete confidence that she is receiving the best care. The food is outstanding
with a wonderful variety of meals that are both nutritious and beautifully prepared. Nothing is ever too much trouble for the team, every request is handled promptly, willingly and with a smile. The facilities are first class comfortable and welcoming and maintained to an impeccable standard. We are enormously grateful to the dedication, kindness and hard work of everyone at the home. They go above and beyond every day, and I would wholeheartedly recommend this care home to anyone looking for exceptional care for a loved one.
Reply from Megan O'Connor, Customer service advisor at The Bridles Care HomeWe're so grateful that you've taken the time to share your experience with The Bridles care home. It is amazing to hear how well your mum has settled in, this must be very reassuring to know that she is in such safe hands. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We're delighted to hear that you're pleased with the facilities at The Bridles, the whole team have worked hard to ensure our home feels welcoming, comfortable and well cared for from the very first day we opened our doors. We're looking forward to creating many more happy memories with you and your family!
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Review of

Hazelmere House Care Home

from Michelle P (Granddaughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff at Hazelmere. From talking to them to observing them whilst they do their job, it is clear they are passionate about their job. They always say hello when I go. It was a huge change for my gran after living independently to move to residential care. On our initial
visit, the staff were really engaging with her which put her at ease. The activity team encourage her daily to join in with the activities downstairs.Communal areas, the dining room and residents rooms are always clean and welcoming.
I know that my gran is receiving the best care from the staff and she is safe.
Thank you team Hazelmere
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeThank you for your lovely review. It's nice to know that you feel reassured that your grandmother is safe and well looked after. Thank you for recognising the effort our activities team put into creating meaningful moments with residents. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're committed to making every day as positive and comfortable as possible for your grandmother and all the residents.
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Review of

Wykebeck Court Care Home

from K S (Resident) assisted by family/friend published on 10 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been made to feel very welcome at Wykebeck Court, the manager and staff are very approachable, friendly and supportive. I get the help I need and am treated with dignity and respect. The rooms and communal areas are kept very clean and comfortable. I feel safe here. I have the freedom to do what
I choose each day. My visitors are made welcome. A big thankyou to everyone at Wykebeck Court.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wykebeck Court Care HomeThank you for taking the time to leave your review. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're delighted to hear that you're pleased with the facilities at Wykebeck Court. We work hard to ensure our home feels welcoming, comfortable and well cared for. Thank you for choosing us for your stay.
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Review of

Hazelmere House Care Home

from Jo S (Daughter of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went from independent living to residential care after a fall. I looked at a number of homes and knew Hazelmere was the right place for Mum. There was no fancy sales pitch and nothing was hidden from view. I was invited to sit in a lounge where other residents were so I could see what it would be
like for mum. It may not be the most glamorous or newest but all of the staff make it a very special place. Food is great and the menu appropriate for the age group of the residents. I no longer have sleepless nights wondering if mum has eaten or had a fall as I know that she is in a really safe place. Medical issues are picked up and dealt with promptly and professionally. A number of my friends have been to visit mum and they have also commented on how wonderful the home is and how amazing the staff are. Above all Mum is happy and there are plenty of wonderful activities on offer to keep her busy.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. It's great to hear that the dining experience has been a highlight for your loved one at Hazelmere House. We know how important good food is to feeling at home. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Ardenlea Grove Care Home

from J S (Friend of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ardenlea are doing a fabulous job of caring for my 94 yr old father. The staff and all the management team are all exceptional with help, friendliness, and, hospitality when visiting and helping with issues that may occur. I'm so pleased my father is a resident here and couldn't wish for better care
in every aspect. If I could rate more than 5 stars I would!
Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that your father is being looked after and cared for well at Ardenlea Grove Care Home. Hearing that our care has made a difference to you and your family is truly rewarding. We're committed to continuing to support you and your family in every way we can.
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Review of

Leominster Care Home

from A S (Son of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We took mum out for her 90th birthday, staff made sure she was ready when we picked her up, sorted a wheelchair for us to use. Mum medication had been all sorted and carried out beforehand so we had nothing to worry about. Receptionist was very welcoming and when we returned asked if everything went
well.
Reply from Fran Donno, Customer Service Adviser at Leominster Care HomeWe're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience. It is always wonderful to hear words like "Welcoming" being used to describe our staff. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Green Gates Care Home

from M H (Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been very satisfactory so far I’m being well looked after.
Reply from Fran Donno, Customer Service Adviser at Green Gates Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that you are being well looked after at Green Gates Care Home. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Ardenlea Grove Care Home

from C G (Friend of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended the Garden Party on 16th June. The staff had gone to a lot of trouble to set the scene with lots of decorations and everyone was in red hats. Ruby Ann was an excellent entertainer and a lovely afternoon tea was provided, followed by ice-cream. I loved the way the staff interacted with the
residents, helping each one to join in, in their own way. There was such a happy atmosphere, everyone clearly enjoying the fun
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that you enjoyed the garden party with Ardenlea Grove, thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We look forward to welcoming you back soon!
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Review of

Arbrook House Care Home

from Liam D (Son of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Arbrook Care Home for approximately 5-7 weeks, and throughout her stay we were very pleased with the standard of care she received. The grounds and gardens were particularly appreciated by both my mother and our family, providing a pleasant and welcoming environment. Every
member of staff was attentive, compassionate, and treated my mother with dignity, respect, and genuine kindness. Their dedication was evident in all aspects of her care. We were especially touched by the wonderful birthday celebration they organised for her, which made the occasion truly special. Based on our experience, we would highly recommend Arbrook Care Home. On behalf of my father, myself, and our entire family, I would like to express our sincere gratitude to all the staff for their exceptional care and support during my mother's stay. Thank you for everything you did for her and for our family.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeIt's always encouraging to read reviews like this. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We are pleased to hear that your mother had a lovely birthday celebrated with Arbrook House, our team will be so pleased to hear your kind words- they truly care about making every resident feel special. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

The Bridles Care Home

from R F (Respite Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Loved my stay, all staff amazing. Loved Bridge & wine. Like a hotel.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Bridles Care HomeThank you for your feedback. We're pleased to hear that you've enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in and we are grateful for your kind words about all of our staff here at The Bridles. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Copper Beech Care Home

from Linsey R (Daughter of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Many thanks to all the staff for taking such good care of our Mum Vilna whilst she had a respite stay with you. Everyone was very kind and helpful and it was a great comfort to know that she was safe and well looked after whilst she was there. Thank you again.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. Thank you for choosing Copper Beech for your mother's stay.
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Awards / Recognitions (9)

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Frequently Asked Questions about Bupa Care Homes

Costs for care homes owned by Bupa Care Homes

Average costs per week for care homes owned by Bupa Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Bupa Care Homes, based on 109 out of 112 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,317
Residential Dementia Care £1,361
Nursing Care £1,556
Nursing Dementia Care £1,593
All Care Types £1,338
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Bupa Care Homes own?

Bupa Care Homes own 112 Care Homes.

Which Bupa Care Homes Care Homes have the highest review score?

Dean Wood Care Home, Leominster Care Home & Lindley Grange Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.