1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Bupa Care Homes

Care Homes Owned by Bupa Care Homes

Jobs
9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes
Bupa Care Homes is one of the UK's largest providers of care homes.

Bupa provide a choice of residential and nursing homes, for frail elderly people or those with dementia related illnesses. However, some homes also offer care for other specialisms such as Parkinson's or Huntington's disease, and for young physically disabled people.

Please contact Bupa for further information, whether you need help now, or are planning for the future.

Bupa Care Homes Locations (112)

 - Browse 112 Care Homes owned by Bupa Care Homes
List View
Map View
Sort By
Elmstead Care Home
104 Elmstead Lane, Chislehurst BR7 5EL 
9.7 87 reviews
Elmstead Care Home, Chislehurst, London
"The manager and deputy took a very personal interest in those in their care, making every effort to get to know my mother in law and to…"   Read all 87 reviews
  • from £1,365 / week
  • 41 Rooms
Location Type Care Home

Elmstead is a 40-bedded residential home which includes a 12 bedded safe environment for residential dementia care, welcoming both long and short-term stays. The home has good transport links with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Kensington Care Home
40-46 Ladbroke Road, Kensington, London W11 3PH 
9.7 102 reviews
The Kensington Care Home, London, London
"The staff at the Kensington consistently go out of their way to support my parents. Medically, they are on top of the various conditions,…"   Read all 102 reviews
  • from £2,375 / week
  • 53 Rooms
Location Type Care Home

The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care. This large, elegantly converted Victorian terraced house is situated in an attractive residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Oakcroft House Care Home
Oakcroft Road, West Byfleet KT14 6JG 
9.7 87 reviews
Oakcroft House Care Home, West Byfleet, Surrey
"Excellent attention, kindness and professionalism was very much on display from medics and all members of staff. I had a very satisfactory…"   Read all 87 reviews
  • from £1,345 / week
  • 40 Rooms
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Elm View Care Home
Moor Lane, Clevedon BS21 6EU 
9.7 83 reviews
Elm View Care Home, Clevedon, North Somerset
"Apart from a few initial settling in problems, I can only say that the care and treatment I have received has been very, very good.…"   Read all 83 reviews
  • from £1,320 / week
  • 43 Rooms
Location Type Care Home

A talented and versatile team at Elm View Care Home offer care and support for a wide range of needs, including residential, nursing, respite, convalescence and palliative as well as Parkinson's ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Kilfillan House Care Home
Graemesdyke Road, Berkhamsted HP4 3LZ 
9.7 91 reviews
Kilfillan House Care Home, Berkhamsted, Hertfordshire
"This home gives exceptional care, taking time to get to know their patients and what they need to enjoy life. My dad was so happy here, and…"   Read all 91 reviews
  • from £1,310 / week
  • 30 Rooms
Location Type Care Home

Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Abbotsleigh Mews Care Home
Old Farm Road East, Sidcup DA15 8AY 
9.6 120 reviews
Abbotsleigh Mews Care Home, Sidcup, London
"I would to thank all of the staff at Abbotsleigh Mews care home for their great service in looking after my grandmother, who is visually…"   Read all 120 reviews
  • from £1,365 / week
  • 120 Rooms
Location Type Care Home

Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care. Short stay, convalescence and palliative care also available. The home is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broad Oak Manor Care Home
Broak Oak Close, Arnolds Lane, Sutton-at-Hone, Dartford DA4 9HF 
9.6 74 reviews
Broad Oak Manor Care Home, Dartford, Kent
"Our dad was a resident of Broad Oak Manor from August 2025 to January 2026. The care he received was amazing and as a family it was so…"   Read all 74 reviews
  • from £1,260 / week
  • 42 Rooms
Location Type Care Home

Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Woodend Care Home
Bradgate Road, Altrincham WA14 4QU 
9.6 97 reviews
Woodend Care Home, Altrincham, Greater Manchester
"First impression staff are always pleasant and polite. The rooms and surroundings are pleasant and clean. The care given to our friend, who…"   Read all 97 reviews
  • from £1,250 / week
  • 79 Rooms
Location Type Care Home

Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice. On sunny days, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Aylesham Court Care Home
195 Hinckley Road, Leicester Forest East, Leicester LE3 3PH 
9.6 94 reviews
Aylesham Court Care Home, Leicester, Leicestershire
"A very friendly, compassionate and professional team from the moment dad arrived at the home. He felt that he really mattered during the…"   Read all 94 reviews
  • from £1,350 / week
  • 60 Rooms
Location Type Care Home

Aylesham Court is is rated Outstanding by CQC (January 2022) and offers a warm and welcoming environment with a wide range of care services for the elderly. Care options include specialist nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Freelands Croft Care Home
Redfields Lane, Church Crookham, Fleet GU52 0AD 
9.6 110 reviews
Freelands Croft Care Home, Fleet, Hampshire
"Excellent compassionate care. Professional positive and polite. Difficult circumstances managed carefully. Coordinated programme of care…"   Read all 110 reviews
  • from £1,445 / week
  • 64 Rooms
Location Type Care Home

Freelands Croft is dedicated to caring for those with dementia, from early onset to more complex end-of-life needs - with nursing, residential and short stay care. There are 64 lovely rooms, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Highgate Care Home
12 Hornsey Lane, Highgate, London N6 5LX 
9.6 68 reviews
The Highgate Care Home, London, London
"Thank you so much for your care towards my father. Your dedication, and support is deeply valued and appreciated. I appreciate you all…"   Read all 68 reviews
  • from £1,450 / week
  • 55 Rooms
Location Type Care Home

The Highgate Care Home provides nursing and residential care for both older people with complex care needs and younger adults with physical disabilities. Convalescence (recovering from an operation), ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Druid Stoke Care Home
31 Druid Stoke Avenue, Stoke Bishop, Bristol BS9 1DE 
9.6 69 reviews
Druid Stoke Care Home, Bristol, Bristol
"I was made to feel very welcome, it's been a good experience. Much needed after the stay in hospital. The lovely food has slowly…"   Read all 69 reviews
  • from £1,095 / week
  • 54 Rooms
Location Type Care Home

Druid Stoke is a beautiful and friendly home welcoming anyone aged over 50. The home offers a wide range of care including residential, nursing, respite and palliative care. Alongside professional ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Trowbridge Oaks Care Home
West Ashton Road, Trowbridge BA14 6DW 
9.6 91 reviews
Trowbridge Oaks Care Home, Trowbridge, Wiltshire
"Thank you so much for the great care, kindness and support the team gave my mother Joyce during her 18 month stay following a stroke. The…"   Read all 91 reviews
  • from £1,350 / week
  • 52 Rooms
Location Type Care Home

Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care. The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Alveston Leys Care Home
Kissing Tree Lane, Alveston, Stratford-upon-Avon CV37 7QN 
9.6 115 reviews
Alveston Leys Care Home, Stratford-upon-Avon, Warwickshire
"Mum was at Alveston Leys for nearly 10 years up until her death in April this year. The home saw mum through those 10 years with love,…"   Read all 115 reviews
  • from £1,300 / week
  • 60 Rooms
Location Type Care Home

Alveston Leys welcomes both long and short-term residential stays and offers a range of tailored care packages for complex nursing and personal care needs, including Parkinson’s, respite, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
The Lawns Care Home
Lawn Lane, Springfield, Chelmsford CM1 7JB 
9.6 59 reviews
The Lawns Care Home, Chelmsford, Essex
"The team at The Lawns looked after my Dad while he recovered from an injury to his leg during May and June. What was meant to be a two week…"   Read all 59 reviews
  • from £1,350 / week
  • 52 Rooms
Location Type Care Home

Nestled in a quiet residential spot not far from the centre of Chelmsford, the home welcomes anyone in need of nursing, residential, convalescence, respite and palliative care. They also offer ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
The Springs Care Home
Spring Lane, Malvern WR14 1AL 
9.6 105 reviews
The Springs Care Home, Malvern, Worcestershire
"My mum in law Eileen has been at The Springs for over two years now and we as a family can't fault it. In our opinion The Springs do Bupa…"   Read all 105 reviews
  • from £995 / week
  • 65 Rooms
Location Type Care Home

Newly refurbished, The Springs provides both short and long term care for people living with dementia. Its team of highly trained staff includes registered nurses and carers who have undergone ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Red Court Care Home
27 Stanhope Road, Croydon CR0 5NS 
9.6 103 reviews
Red Court Care Home, Croydon, London
"The care for my brother has been outstanding. The carers are kind and patient. My brother's needs are very high but the carers are always…"   Read all 103 reviews
  • from £1,350 / week
  • 35 Rooms
Location Type Care Home

Red Court is a listed building that has been sensitively modernised, whilst retaining many original features, and provides nursing, residential, palliative, respite and convalescence care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Warren Lodge Care Home
Warren Lane, Ashford TN24 8UF 
9.6 76 reviews
Warren Lodge Care Home, Ashford, Kent
"The care that mum is now receiving at Warren Lodge is five-star! All the staff I have met who are looking after my mum have been caring,…"   Read all 76 reviews
  • from £1,525 / week
  • 64 Rooms
Location Type Care Home

Warren Lodge provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Westcombe Park Care Home
112a Westcombe Park Road, Blackheath, London SE3 7RZ 
9.6 104 reviews
Westcombe Park Care Home, London, London
"As soon as my father arrived at Westcombe Park Nursing Home, I knew it was the right place for him. Straight away, the attention to detail…"   Read all 104 reviews
  • from £1,315 / week
  • 45 Rooms
Location Type Care Home

Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Hatfield Peverel Care Home
Crabbs Hill, Hatfield Peverel, Chelmsford CM3 2NZ 
9.6 65 reviews
Hatfield Peverel Care Home, Chelmsford, Essex
"Our mum has mixed Alzheimer's and vascular dementia and has been in respite care at Hatfield Peverel Care Home for the past three weeks.…"   Read all 65 reviews
  • from £1,215 / week
  • 69 Rooms
Location Type Care Home

Set in nine acres of grounds, the home offers a warm welcome to anyone in need of nursing, residential and dementia care. Short stays are also offered to help both carers and their elderly loved ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ridley Park Care Home
Forster Street, Off Plessey Road, Blyth NE24 3BG 
9.6 105 reviews
Ridley Park Care Home, Blyth, Northumberland
"This is my second stay at Ridley Park, and as before, I found the experience excellent. All of the staff were kind, caring and very…"   Read all 105 reviews
  • from £1,260 / week
  • 59 Rooms
Location Type Care Home

Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care. There are so ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Heathland Court Care Home
56 Parkside, Wimbledon, London SW19 5NJ 
9.6 87 reviews
Heathland Court Care Home, London, London
"I cannaot thank the team at Heathland Court Care Home enough for the care and dignity they show my mother during the final years of her…"   Read all 87 reviews
  • from £1,365 / week
  • 58 Rooms
Location Type Care Home

Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care. They’re here when you and your ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Shockerwick House Care Home
Lower Shockerwick, Bath BA1 7LL 
9.6 96 reviews
Shockerwick House Care Home, Bath, Bath & North East Somerset
"My mother is very well cared for. The staff are all lovely and caring. I'm so glad she's got somewhere to live comfortably for the rest of…"   Read all 96 reviews
  • from £1,375 / week
  • 35 Rooms
Location Type Care Home

Shockerwick House is an historic building that has been lovingly converted into a care facility, offering nursing and residential care, convalescence, palliative, short stays for a minimum of one ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Aston Court Care Home
Little Aston Hall Drive, Little Aston, Sutton Coldfield B74 3BF 
9.6 59 reviews
Aston Court Care Home, Sutton Coldfield, Staffordshire
"My mother says that she couldn't wish for a better place to be and she is happy I found it for her. The staff are kind and give her hugs.…"   Read all 59 reviews
  • from £1,100 / week
  • 52 Rooms
Location Type Care Home

Aston Court offers long-term residential, nursing, convalescence, palliative and respite care. Aston Court takes pride in ensuring that its often frail residents can enjoy a safe and comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Clare House Care Home
Harefield Road, Uxbridge UB8 1PP 
9.6 79 reviews
Clare House Care Home, Uxbridge, London
"Our dear friend Mary was in this lovely care home for two years and we visited her on a number of occasions, from initially being bedbound…"   Read all 79 reviews
  • from £1,350 / week
  • 40 Rooms
Location Type Care Home

Clare House provides nursing, residential, convalescence and respite care, both short and long term. The majority of bedrooms are en-suite. At Clare House, staff take great care to focus on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Lynton Hall Care Home
2 Lynton Road, New Malden KT3 5EE 
9.6 69 reviews
Lynton Hall Care Home, New Malden, London
"Great place, with very friendly, accommodating and understanding staff. Very kind to their residents as well as their families and…"   Read all 69 reviews
  • from £1,165 / week
  • 51 Rooms
Location Type Care Home

At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Church Farm Care Home
Church Farm Lane, East Wittering, Chichester PO20 8PT 
9.6 110 reviews
Church Farm Care Home, Chichester, West Sussex
"The staff are fantastic and very caring. Nothing is too much for them. Would thoroughly recommend to others requiring a care home.…"   Read all 110 reviews
  • 53 Rooms
Location Type Care Home

Church Farm Care Home offers residential care including respite, convalescence and day care. The former farmhouse has been converted to provide every modern convenience while retaining features like ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Priory Care Home
1 Shelly Crescent, Monkspath, Shirley, Solihull B90 4XA 
9.6 102 reviews
The Priory Care Home, Solihull, West Midlands
"From the moment dad arrived the staff were kind and caring. He was only there for 11 days for end of life care. The staff ensured his final…"   Read all 102 reviews
  • from £1,200 / week
  • 52 Rooms
Location Type Care Home

The Priory understands the importance of creating a relaxing environment for its residents. The home welcomes those who require residential, nursing, palliative, convalescence and respite care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Middlesex Manor Care Home
119 Harrow Road, Wembley HA9 6DQ 
9.6 89 reviews
Middlesex Manor Care Home, Wembley, London
"This is a very caring place where the physical welfare of residents is constantly monitored and the staff genuinely try to create a…"   Read all 89 reviews
  • from £1,280 / week
  • 83 Rooms
Location Type Care Home

Middlesex Manor offers a range of care services within three carefully designed buildings. Care plans are tailored to the needs of the individual and include dementia care, nursing, respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashby Court Care Home
Tamworth Road, Ashby-de-la-Zouch LE65 2PX 
9.6 90 reviews
Ashby Court Care Home, Ashby-de-la-Zouch, Leicestershire
"A well run care home, with excellent, friendly staff, that respect the residents and relations. They are always busy, but nothing is too…"   Read all 90 reviews
  • from £1,210 / week
  • 60 Rooms
Location Type Care Home

Ashby Court offers a wide range of care, including residential, nursing, dementia, convalescence and day care. The home also offers care to those living with Parkinson’s. This purpose-built ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews (10993)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.635) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
  • 8038
  • 2569
  • 247
  • 74
  • 65
Date Published
  • 10993
  • 725
  • 1445
  • 2778
  • 8215
Reviewer Connection to Bupa Care Homes
  • 3674
  • 1733
  • 1283
  • 671
  • 639
  • 417
  • 403
  • 332
  • 282
  • 253
  • 240
  • 145
  • 128
  • 108
  • 84
  • 79
  • 73
  • 61
  • 61
  • 55
  • 39
  • 32
  • 32
  • 30
  • 28
  • 21
  • 12
  • 11
  • 11
  • 7
  • 6
  • 6
  • 5
  • 4
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Allington Court Care Home

from Beatrice S (Daughter of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To all the staff at Allington Court, every single person who works at the care home, we want to relay our gratitude for the daily goodwill and kindnesses that every one of you displayed towards our Dad.  Our experience of Allington Court Care Home cannot be commended enough.  We know our Dad received
sweetness and was attended to with care and dignity. From the small details of knowing what he liked for breakfast, without him having to ask, to adjusting the food to help his appetite, relaxed and bright faces are there at every turn, to help residents.  We really are impressed and cannot commend Allington Court Care Home enough for the attention shown to him and to us as a family.
The cleanliness, rooms, care and support are exceptional.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Allington Court Care HomeThank you, we really appreciate you taking the time to leave us your feedback. We are happy we were able to provide your Dad with the care he required. Thank you again for choosing Allington Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wilton Manor Care Home

from Debbie H (Daughter of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Please of mind knowing my dads getting the care he needs while keeping him independent would highly recommend this wonderful home, nothing is too much trouble for the staff and very friendly also allow me to take my dog in which brings joy to my father and the other residents
Reply from Alison Horridge, Customer Advisor on behalf of the team at Wilton Manor Care HomeThank you for your kind words. It is lovely to hear that you find peace of mind from knowing your Father is safe and well cared for in our home. We look forward to seeing you (and your lovely doggie) again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Shockerwick House Care Home

from R Y (Son of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Everyone was caring and thoughtful during tmy mother's short and difficult final weeks in Shockerwick.
Grateful for the compassion, flexibility and initiatives taken to look after her comfort, accepting mother as she was.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Shockerwick House Care HomeThank you for taking the time to leave us your review. We are so sorry for your loss but hope that you can go away from this finding comfort from knowing your Mother was well cared for at Shockerwick House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Freelands Croft Care Home

from Martin E (Son of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent compassionate care. Professional positive and polite. Difficult circumstances managed carefully. Coordinated programme of care including GP assessment and care home. Responsive to particular care needs.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Freelands Croft Care HomeThank you for your lovely review. It is always great to hear from family members feeling like their loved one is well cared for and looked after in our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Clare House Care Home

from Rosie G (Friend of Resident) published on 14 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear friend Mary was in this lovely care home for two years and we visited her on a number of occasions, from initially being bedbound to miraculously being able to walk out two years later. This is a beautiful care home near Uxbridge and Mary and her husband were allowed to make her room as cosy
and homely as they liked. The staff welcomed us warmly on every occasion that we visited and, once she was able to be wheeled to the dining room, we were always invited to join them for lunch. The meals were extremely tasty and prepared on site. The staff were amazing and we saw first hand how they treated all residents (and relatives & visitors) with the utmost respect, dignity and compassion. We really can't thank them enough for caring for her so well. David & Rosie
Reply from Alison Horridge, Customer Advisor on behalf of the team at Clare House Care HomeThank you for your kind review. It is lovely to hear you describe our staff as amazing, respectful and compassionate. We will certainly pass your compliments on to the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazelmere House Care Home

from Carol R (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needed respite as we knew she couldn't manage at home with a surgical boot on.
So when I walked into Hazelmere it was such a relief to be met with smiling faces.
Mum struggled at first as she really didn't want to be there but with the patience, smiles and support of the nursing staff she
soon settled in. Her room was nice and clean and she could if needed, go and sit quietly with her tv.
Two months later I came to take her home, and she cried because she didn't want to leave!
So it was lovely to receive an email to say mum would be welcome to visit her friends, have lunch and join in some activities (which again she enjoyed).
With the lovely weather it was nice to visit and sit outside which I could see was well used by other residents.
All in all a lovely homely home which is well run and everyone is made to feel welcome from entering.
Reply from Megan O'Connor, Customer service advisor at Hazelmere House Care HomeYour words remind us why we do what we do. We are happy to hear you feel like a part of our Hazelmere House family, this is exactly what we strive for from the moment you arrive. It's reassuring to hear that our approach to care has made this experience positive for you and your mum, and it's lovely to hear that you are both always welcome back as this is a perfect example of Hazelmere House's values of compassion and community. Feedback like yours motivates us to keep striving to provide the highest standards of care, we look forward to welcoming you back soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazelmere House Care Home

from Helen G (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are phenomenal at Hazelmere House Care Home. Tim in the office was beyond helpful during the process of moving my mum from the south of England to Hazelmere House. He helped me understand the steps and gave excellent advice so I could speak to the right people in the NHS too. He went above
and beyond consistently and even helped us put pictures up in mum's room, something I'm sure is not his responsibility. The carers are so lovely and make such an effort with my mum, to help her feel at home and cared for. Nothing ever feels too much trouble. Jenny in the Activities team is also fantastic and so kind and engaging with all residents. The food is wonderful, my mum's room is gorgeous and we literally could not have asked for a better environment. I would recommend this home and the wonderful team of staff to anyone. Thank you Hazelmere House Team, you are all amazing people!
Reply from Megan O'Connor, Customer service advisor at Hazelmere House Care HomeIt's always encouraging to read reviews like this. We are proud to have such a compassionate team and we're glad this has shone though in your experience, the team will be pleased to know they have made what can be a difficult transition, easier for you and your family. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. It is lovely to know you and your mum are happy and content with the overall facilities at Hazelmere House and we're looking forward to creating many more happy memories with you and your family!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Havelock Court Care Home

from C A (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home it self is a very welcoming place, when coming in i am always greeted. I believe my dad is well cared for. The staff are always very sweet with him, they treat him with care and lots of nice emotions. He has been having less falls now which shows he is being looked out for thoroughly.
Reply from Megan O'Connor, Customer service advisor at Havelock Court Care HomeThank you for your kind words, we are very happy to hear you can feel at ease with your dad in our care. We're so glad that the warmth and kindness of our staff have come through in your experience and we are committed to continuing to support you and your family in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Lawns Care Home

from Tara F (Daughter of Resident) published on 13 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at The Lawns looked after my Dad while he recovered from an injury to his leg during May and June. What was meant to be a two week stay was extended to over 7 weeks. The whole team were amazing. So kind, helpful and caring. First class care backed up with kindness and compassion. I honestly
couldn't have wished for a better place for his rehabilitation before heading back home. Thank you so much.
Reply from Fran Donno, Customer Service Adviser at The Lawns Care HomeWe're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Kind" and "Helpful" being used to describe our staff. It is lovely to hear that your Dad was looked after and cared for well at The Lawns Care Home. Feedback like yours motivates us to keep striving to provide the highest standards of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Bridles Care Home

from Sharon W (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of The Bridles. The staff are truly exceptional - kind, compassionate, professional, and incredibly attentive to my mum's needs. They treat her with genuine warmth and respect, giving our family complete confidence that she is receiving the best care. The food is outstanding
with a wonderful variety of meals that are both nutritious and beautifully prepared. Nothing is ever too much trouble for the team, every request is handled promptly, willingly and with a smile. The facilities are first class comfortable and welcoming and maintained to an impeccable standard. We are enormously grateful to the dedication, kindness and hard work of everyone at the home. They go above and beyond every day, and I would wholeheartedly recommend this care home to anyone looking for exceptional care for a loved one.
Reply from Megan O'Connor, Customer service advisor at The Bridles Care HomeWe're so grateful that you've taken the time to share your experience with The Bridles care home. It is amazing to hear how well your mum has settled in, this must be very reassuring to know that she is in such safe hands. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We're delighted to hear that you're pleased with the facilities at The Bridles, the whole team have worked hard to ensure our home feels welcoming, comfortable and well cared for from the very first day we opened our doors. We're looking forward to creating many more happy memories with you and your family!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazelmere House Care Home

from Michelle P (Granddaughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff at Hazelmere. From talking to them to observing them whilst they do their job, it is clear they are passionate about their job. They always say hello when I go. It was a huge change for my gran after living independently to move to residential care. On our initial
visit, the staff were really engaging with her which put her at ease. The activity team encourage her daily to join in with the activities downstairs.Communal areas, the dining room and residents rooms are always clean and welcoming.
I know that my gran is receiving the best care from the staff and she is safe.
Thank you team Hazelmere
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeThank you for your lovely review. It's nice to know that you feel reassured that your grandmother is safe and well looked after. Thank you for recognising the effort our activities team put into creating meaningful moments with residents. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're committed to making every day as positive and comfortable as possible for your grandmother and all the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wykebeck Court Care Home

from K S (Resident) assisted by family/friend published on 10 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been made to feel very welcome at Wykebeck Court, the manager and staff are very approachable, friendly and supportive. I get the help I need and am treated with dignity and respect. The rooms and communal areas are kept very clean and comfortable. I feel safe here. I have the freedom to do what
I choose each day. My visitors are made welcome. A big thankyou to everyone at Wykebeck Court.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wykebeck Court Care HomeThank you for taking the time to leave your review. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're delighted to hear that you're pleased with the facilities at Wykebeck Court. We work hard to ensure our home feels welcoming, comfortable and well cared for. Thank you for choosing us for your stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazelmere House Care Home

from Jo S (Daughter of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went from independent living to residential care after a fall. I looked at a number of homes and knew Hazelmere was the right place for Mum. There was no fancy sales pitch and nothing was hidden from view. I was invited to sit in a lounge where other residents were so I could see what it would be
like for mum. It may not be the most glamorous or newest but all of the staff make it a very special place. Food is great and the menu appropriate for the age group of the residents. I no longer have sleepless nights wondering if mum has eaten or had a fall as I know that she is in a really safe place. Medical issues are picked up and dealt with promptly and professionally. A number of my friends have been to visit mum and they have also commented on how wonderful the home is and how amazing the staff are. Above all Mum is happy and there are plenty of wonderful activities on offer to keep her busy.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. It's great to hear that the dining experience has been a highlight for your loved one at Hazelmere House. We know how important good food is to feeling at home. We're committed to making every day as positive and comfortable as possible for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ardenlea Grove Care Home

from J S (Friend of Resident) published on 9 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ardenlea are doing a fabulous job of caring for my 94 yr old father. The staff and all the management team are all exceptional with help, friendliness, and, hospitality when visiting and helping with issues that may occur. I'm so pleased my father is a resident here and couldn't wish for better care
in every aspect. If I could rate more than 5 stars I would!
Reply from Fran Donno, Customer Service Adviser at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that your father is being looked after and cared for well at Ardenlea Grove Care Home. Hearing that our care has made a difference to you and your family is truly rewarding. We're committed to continuing to support you and your family in every way we can.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Leominster Care Home

from A S (Son of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We took mum out for her 90th birthday, staff made sure she was ready when we picked her up, sorted a wheelchair for us to use. Mum medication had been all sorted and carried out beforehand so we had nothing to worry about. Receptionist was very welcoming and when we returned asked if everything went
well.
Reply from Fran Donno, Customer Service Adviser at Leominster Care HomeWe're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience. It is always wonderful to hear words like "Welcoming" being used to describe our staff. We're committed to making every day as positive and comfortable as possible for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Green Gates Care Home

from M H (Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been very satisfactory so far I’m being well looked after.
Reply from Fran Donno, Customer Service Adviser at Green Gates Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that you are being well looked after at Green Gates Care Home. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Ardenlea Grove Care Home

from C G (Friend of Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended the Garden Party on 16th June. The staff had gone to a lot of trouble to set the scene with lots of decorations and everyone was in red hats. Ruby Ann was an excellent entertainer and a lovely afternoon tea was provided, followed by ice-cream. I loved the way the staff interacted with the
residents, helping each one to join in, in their own way. There was such a happy atmosphere, everyone clearly enjoying the fun
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ardenlea Grove Care HomeWe appreciate you sharing your experience with our home. We are so pleased to hear that you enjoyed the garden party with Ardenlea Grove, thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We look forward to welcoming you back soon!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Arbrook House Care Home

from Liam D (Son of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Arbrook Care Home for approximately 5-7 weeks, and throughout her stay we were very pleased with the standard of care she received. The grounds and gardens were particularly appreciated by both my mother and our family, providing a pleasant and welcoming environment. Every
member of staff was attentive, compassionate, and treated my mother with dignity, respect, and genuine kindness. Their dedication was evident in all aspects of her care. We were especially touched by the wonderful birthday celebration they organised for her, which made the occasion truly special. Based on our experience, we would highly recommend Arbrook Care Home. On behalf of my father, myself, and our entire family, I would like to express our sincere gratitude to all the staff for their exceptional care and support during my mother's stay. Thank you for everything you did for her and for our family.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeIt's always encouraging to read reviews like this. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We are pleased to hear that your mother had a lovely birthday celebrated with Arbrook House, our team will be so pleased to hear your kind words- they truly care about making every resident feel special. Hopefully you will go away from this feeling like your loved one received the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Bridles Care Home

from R F (Respite Resident) published on 8 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Loved my stay, all staff amazing. Loved Bridge & wine. Like a hotel.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Bridles Care HomeThank you for your feedback. We're pleased to hear that you've enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in and we are grateful for your kind words about all of our staff here at The Bridles. Please don't hesitate to reach out if there's anything more we can do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Copper Beech Care Home

from Linsey R (Daughter of Resident) published on 8 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Many thanks to all the staff for taking such good care of our Mum Vilna whilst she had a respite stay with you. Everyone was very kind and helpful and it was a great comfort to know that she was safe and well looked after whilst she was there. Thank you again.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Copper Beech Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. Thank you for choosing Copper Beech for your mother's stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (9)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.