Care Homes Owned by Bupa Care Homes
Bupa Care Homes Locations (114)
3 Wetherby Road, Oakwood, Leeds LS8 2JU
"Father in law has now been at Elmwood for over 6 months. Both him and my mother in law went in together. He has settled into his new home…" Read all 47 reviews
Elmwood practises personalised nursing and residential care for a number of requirements, including palliative care, convalescence and respite provision. They want their residents to enjoy their time at Elmwood. Whether they’re coming to recover from… Read more about Elmwood Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Palliative Care
- 32 Rooms
St Andrews Avenue, Colchester CO4 3AN
"A big concern of ours when we made the hard decision that our dear mum needed proper permanent care. We could not have wished for a better…" Read all 96 reviews
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks… Read more about Colonia Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Palliative Care
- 123 Rooms
28 St Ann's Road, Middlewich CW10 9BJ
"dad passed away April 30th and had been at Newton Court for just over two years. During his time there all members of staff were great.…" Read all 49 reviews
Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to those requiring residential, nursing, dementia residential,… Read more about Newton Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Palliative Care
- 60 Rooms
140 Barnet Road, Arkley, Barnet EN5 3LJ
"This home rates second to none. The quality of care my dad got was five-star. When you walk into the home, a warm, friendly welcome is…" Read all 93 reviews
The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative convalescence care, as well as in helping younger adults with… Read more about The Arkley Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- 54 Rooms
2 Lynton Road, New Malden KT3 5EE
"It was our 50th wedding anniversary and our family came to celebrate. We was amazing was how well the staff decorated our table for us and…" Read all 65 reviews
At Lynton Hall, nursing, residential and dementia care are offered. They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what the home’s like before… Read more about Lynton Hall Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 51 Rooms
Moor Lane, Clevedon BS21 6EU
"We were so impressed by the home manager at the residents/relatives meeting. She explained things well, making sure everyone could hear.…" Read all 75 reviews
A talented and versatile team at Elm View Care Home offer care and support for a wide range of needs, including residential, nursing, respite, convalescence and palliative as well as Parkinson's care. With a fresh new look for 2025, they've made… Read more about Elm View Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 43 Rooms
195 Hinckley Road, Leicester Forest East, Leicester LE3 3PH
"My experience of visiting Aylesham Court has been excellent, with friendly and welcoming staff. My terminally ill friend was treated with…" Read all 85 reviews
Aylesham Court is an outstanding home and offers a warm and welcoming environment with a wide range of care services for the elderly. Care options include nursing, residential, convalescence, respite, palliative and day care, with the ground floor dedicated… Read more about Aylesham Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 60 Rooms
Little Aston Hall Drive, Little Aston, Sutton Coldfield B74 3BF
"I have nothing but praise for the staff & the way they care for my husband. He is treated with dignity & kindness from all the staff. I…" Read all 57 reviews
Aston Court offers long-term residential, nursing, convalescence, palliative and respite care. Aston Court takes pride in ensuring that its often frail residents can enjoy a safe and comfortable setting and the purpose-built home is surrounded by… Read more about Aston Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 52 Rooms
Bradgate Road, Altrincham WA14 4QU
"I visited for the alzheimers afternoon tea, she was my neighbour- she is very happy here. We sat in the lovely garden. She loves being…" Read all 79 reviews
Woodend offers a welcoming atmosphere to residents who require residential, nursing or dementia care. For those who need short term respite care the home is also an ideal choice. On sunny days, residents can benefit from visiting the large landscaped… Read more about Woodend Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 79 Rooms
87 Oatlands Drive, Weybridge KT13 9LN
"I cannot praise Sutton Lodge highly enough. At such a difficult time they ensured my husband settled in and received the very best care…" Read all 80 reviews
Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 25 Rooms from £1,450 / week
6 Westrow Road, Southampton SO15 2LY
"Northlands House Care Home, in my experience of several 2-week stays for my father, is professional, friendly and caring. The management…" Read all 127 reviews
Northlands House offers a warm welcome to those in need of residential and nursing care and respite as well as convalescence and palliative care. The purpose-built home offers attractive surroundings indoors and out. The home has all the modern facilities… Read more about Northlands House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 101 Rooms
414 Ecclesall Road South, Sheffield S11 9PY
"My husband spent 2-and-a-half weeks in respite care at Broomcroft for the first time this May to give me a much-needed break. He settled…" Read all 67 reviews
Broomcroft House warmly welcomes residents in need of nursing or residential care, including those living with dementia or Parkinson’s. Its highly professional team is also experienced in palliative, convalescence and respite care. The home consists… Read more about Broomcroft House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 70 Rooms
Old Farm Road East, Sidcup DA15 8AY
"Mum has been in Abbotsleigh Mews Care Home for 2 1/2 years. I have been more than happy with her care. She always says "I am so well looked…" Read all 103 reviews
Abbotsleigh Mews is a purpose-built care home, welcoming those in need of nursing, residential and dementia care. Short stay, convalescence and palliative care also available. The home is arranged into different houses for different types of care… Read more about Abbotsleigh Mews Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 120 Rooms
2/8 Hatherley Road, Sidcup DA14 4BG
"Recommend this care home completely. The care and dignity shown to my loved one was excellent. Not to mention how, as a family, we were…" Read all 184 reviews
The Sidcup offers nursing and residential care, both long-term and short stay care. The home is a purpose-built with modern comforts and conveniences. It prides itself on its warm and homely environment where residents can relax and feel safe inside… Read more about The Sidcup Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 100 Rooms
2 Mill Pool Way, Edgbaston, Birmingham B5 7EG
"My son was at Peddle Mill Care Home for 7 years, he passed away 24/3/25. The care he had from the first day was second to none. I have know…" Read all 47 reviews
Pebble Mill is a purpose-built home welcoming residents with a range of care needs, including residential, nursing and Parkinson's. Set in the heart of Edgbaston, Bupa’s Pebble Mill Care Home is just two miles from Birmingham city centre and a stone’s… Read more about Pebble Mill Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- 62 Rooms from £1,100 / week
Forster Street, Off Plessey Road, Blyth NE24 3BG
"The staff within Ridley Park are amazing. They go above and beyond. The dementia unit staff in particular are fantastic. I feel my Mum…" Read all 90 reviews
Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care. There are so many places to relax. Residents can have their nails… Read more about Ridley Park Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- 59 Rooms
62 Stratford Road, Watford WD17 4JB
"I am so pleased that we chose Brunswick Court as the care home for my wife. She felt at home immediately and has continued to be happy…" Read all 129 reviews
Brunswick Court welcomes nursing, residential and dementia stays, convalescence, palliative, and respite care. It can also provide care for people living with Parkinson's or Huntington's. Residents can stay for however long loved ones need support. They’ll… Read more about Brunswick Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 90 Rooms
Frittenden Road, Staplehurst, Tonbridge TN12 0DG
"Visited my relative in room 12. Offered tea or coffee during the visit. Spoke to various care staff. Spoke to finance manager and office…" Read all 111 reviews
Staplehurst Manor is a beautiful home, which welcomes anyone in need of nursing or residential care, including those living with Parkinson’s. Nurses are on duty at all times for residents in need of nursing care, which is particularly helpful if their… Read more about Staplehurst Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 30 Rooms from £1,400 / week
West Ashton Road, Trowbridge BA14 6DW
"Wonderful home with caring staff. Activities are excellent and highly tailored to the needs and interests of residents. The atmosphere is…" Read all 79 reviews
Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care. The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days. A bright… Read more about Trowbridge Oaks Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 52 Rooms
Elstree Hill South, Elstree, Borehamwood WD6 3DE
"I cannot speak highly enough of the care my mother in law received at Hill House from the show around until her passing. The management…" Read all 164 reviews
Hill House provides nursing, residential and short stay care, as well as residential rehabilitation for the young and old. Hill House is a spacious, elegant eighteenth-century building converted to provide residential and nursing care, for long and short… Read more about Hill House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 75 Rooms from £1,165 / week
3 Kleinwort Close, Haywards Heath RH16 4XH
"Such warm, friendly and welcoming staff always. Individual care provided and the staff really get to know residents. A clean, homely and…" Read all 69 reviews
The Goldbridge is a purpose-built care home that occupies an idyllic position overlooking Beech Hurst Gardens. The home provides tailored support for a range of care needs, including dementia care in safe and comfortable surroundings. The Goldbridge… Read more about The Goldbridge Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 64 Rooms
Graemesdyke Road, Berkhamsted HP4 3LZ
"My mum has had a very happy life at Kilfillan House. She has been a resident since Sept 2024. The staff are well qualified and friendly.…" Read all 76 reviews
Kilfillan House provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Located in a pleasant residential area not far from the town centre of Berkhamsted, this former manor… Read more about Kilfillan House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 30 Rooms
Off Oaklands Lane, West Lavington, Midhurst GU29 0ES
"The staff have provided a fabulous service and showed great care and consideration in looking after my mother. We needed short-term…" Read all 84 reviews
Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's care and palliative care. Short and long-term stays… Read more about Pendean House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 40 Rooms from £1,350 / week
Redfields Lane, Church Crookham, Fleet GU52 0AD
"It's coming up a year since my mum became a resident at Freelands. The Care is beyond amazing and staff are so lovely and generous. The…" Read all 104 reviews
Freelands Croft is dedicated to caring for those with dementia, from early onset to more complex end-of-life needs - with nursing, residential and short stay care. There are 64 lovely rooms, and the home will always do its best to accommodate couples.… Read more about Freelands Croft Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 64 Rooms
7 Garnault Road, Enfield EN1 4TR
"Very well looked after in the care home the care staff are very good to her and the manager is very good…" Read all 74 reviews
Nairn House is a purpose-built home in Enfield that warmly welcomes people with a range of residential and nursing care needs, including palliative and Parkinson's care. They’re there when you and your loved ones need them most. For planned respite… Read more about Nairn House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Palliative Care
- 61 Rooms from £1,115 / week
Common Lane, Wilmington, Dartford DA2 7BA
"Mum has settled in very well. She always looks very clean and cared for. She celebrated her 95th birthday in the home, and had a lovely…" Read all 91 reviews
Wilmington Manor provides a peaceful place for residents to receive residential and nursing care in a safe and homely environment. People requiring respite, convalescence and palliative care are also welcomed into the home. Converted and extended… Read more about Wilmington Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 50 Rooms
Canners Way, Stratford-upon-Avon CV37 0BJ
"Lovely helpful & caring staff, lovely spacious welcoming bedrooms & day rooms. Well organised activities.…" Read all 77 reviews
This purpose-built facility is newly refurbished throughout with modern living and dining areas. The new layout suits adults with residential dementia and nursing dementia needs. The sensory and courtyard gardens help residents enjoy the scenic location… Read more about Canning Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 64 Rooms
112a Westcombe Park Road, Blackheath, London SE3 7RZ
"My mother received really excellent end-of-life care at Westcombe Park Care Home. All the staff were very kind and caring and gave every…" Read all 94 reviews
Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide respite and convalescence care. Every bedroom has been… Read more about Westcombe Park Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Palliative Care
- 45 Rooms
40-46 Ladbroke Road, Kensington, London W11 3PH
"I arrived on 4/6/25. I was walking only with the assistance of a frame and therefore moving with difficulty. I shall leave on 20/7/25…" Read all 89 reviews
The Kensington offers residential, nursing, dementia, respite, post-operative and palliative care. This large, elegantly converted Victorian terraced house is situated in an attractive residential area just north of Holland Park Avenue. The building… Read more about The Kensington Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 53 Rooms
8 Townsend Road, Harpenden AL5 4BQ
"Generally, my experience is excellent. However, there should be an additional toilet on the first floor for residents. At the moment, there…" Read all 112 reviews
Field House warmly welcomes those in need of nursing, residential, short stay care. Residents can stay for a day, a few weeks, a month – however long their loved one needs support. They’ll get to relax and meet new friends, giving you complete peace… Read more about Field House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Palliative Care
- Acquired Brain Injury
- 35 Rooms
Bupa Care Homes Reviews (10149)
Manley Court Care Home
from Kay W (Daughter of Resident) published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
We are so pleased we did.
Mum has settled so very well, her room is lovely
The staff are kind and caring and very attentive and even make sure dad is alright when we take him to visit.
Mum has also made a couple of friends amongst the other residents.
She's eating really well as the food is varied and nutritious and has put on a little bit of weight which for our mum is amazing.
It has turned out to be the perfect place for mum and we are so impressed with everything about it. Thank you to all the staff for the exceptional work you do.
Reply from Lisa Henderson, Customer Care Advisor at Manley Court Care Home
Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "Kind" and "Attentive" being used to describe our Staff. We hope to continue providing your Mum with the best possible care.
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Edmund House Care Home
from Carole J (Daughter of Resident) published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Edmund House Care Home
We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mother in our care. We hope to continue providing your Mother with the best possible care.
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Edmund House Care Home
from P F (Resident) assisted by family/friend published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home
Thank you for your feedback. We are very happy to hear that you feel safe, secure and well looked after. We hope to continue providing you with the best possible care.
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Thatcham Court Care Home
from C D (Daughter of Resident) published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Thatcham Court Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Thatcham Court Care Home for your Mum's stay.
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The Lawns Care Home
from V E (Respite Resident) published on 19 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at The Lawns Care Home
Thank you for your lovely review. It is always nice to hear words like "Respect" and "Cheerfulness" being used to describe our Staff. Thank you for choosing The Lawns Care Home for your stay.
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Brunswick Court Care Home
from Liz V (Great-Niece of Resident) published on 19 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
She is well looked after and if there is ever a problem staff are always happy to call me and sort it out.
I get regular updates by phone call and have the chance to bring up any problems we
My aunt is still able to keep some of her independence which was key for us.
Reply from Lisa Henderson, Customer Care Advisor at Brunswick Court Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Aunt with the best possible care.
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The Sidcup Care Home
from Keith W (Son of Resident) published on 18 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
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Ridley Park Care Home
from Barry K (Son of Resident) published on 18 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Ridley Park Care Home
Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Waverley Grange Care Home
from P B (Wife of Resident) published on 18 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Lisa Henderson, Customer Care Advisor at Waverley Grange Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. It is always nice to hear words like "Warm" and "Friendly" being used to describe our Care Home. We hope to continue providing your loved one with the best possible care.
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Westcombe Park Care Home
from S F (Daughter of Resident) published on 15 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home
We appreciate you taking the time to leave us your review. It is good to hear that you found your Mothers' end-of-life care to be excellent, and we hope this was of comfort to you all during such a difficult time. Thank you again for your recommendation.
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The Lindsay Care Home
from J M (Sister of Resident) published on 15 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Lindsay Care Home
Thank you for your lovely review. We are happy to hear that your Sister has been made to feel at home in such a short time and that you always feel welcomed on your visits. We hope to continue providing your Sister with the best possible care.
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The Manor House Care Home
from Chris M (Son of Resident) published on 15 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Manor House Care Home
Thank you for your lovely review. It is always so nice to hear words like pleasant and caring used to describe our staff. We are also very happy to hear you find the food provision to be excellent and that knowing your Father is in safe hands gives you such peace of mind. Thank you again for your kind words.
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The Manor House Care Home
from Helen F (Daughter of Resident) published on 15 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Manor House Care Home
Thank you for your lovely review. It is so nice to hear that your Father couldn't be happier in his new home. I will certainly pass your kind words on to all the staff as it is always nice to hear that our residents are happy in our care. Thank you again for your recommendation.
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The Kensington Care Home
from Alan P (Resident) published on 15 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Kensington Care Home
Thank you for taking the time to leave your review. We are so happy to have been able to help you get your mobility back and its great to hear that you feel confident and able to go home. Thank you again for choosing The Kensington for your convalescence care.
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Heathbrook House Care Home
from Jane B (Niece of Resident) published on 15 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
P.S hope you do not mind my auntie will not eat carrots or any meal with carrots on. This is not a complaint just wanted to let you know.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Heathbrook House Care Home
Thank you for your feedback. We are very glad to hear that your Aunt is happy in our care. We will certainly pass your comments on to our management team regarding your Aunt's dislike of carrots with her meals.
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St Mark's Care Home
from C S (Ex Family Member) published on 14 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Alison Horridge, Customer Advisor on behalf of the team at St Mark's Care Home
We appreciate you taking the time to leave us your comments. It is good to hear that you have always found our staff to be friendly and happy. We look forward to seeing you at St Marks again soon.
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Heathbrook House Care Home
from Karen M (Daughter of Resident) published on 14 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Heathbrook House Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.
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Dean Wood Care Home
from Sarah C (Daughter-in-law of Resident) published on 14 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
When we were looking for care homes we only had a tour of Dean Wood because once
I'd like to particularly mention two staff members in particular for making my father-in-law so welcome and part of the community.
Reply from Maria Ricketts, Customer Care Adviser at Dean Wood Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Kindness" and "Dignity" being used to describe our care.
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Hatfield Peverel Care Home
from Callum G (Grandson of Resident) published on 14 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Hatfield Peverel Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Hatfield Peverel for your stay.
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Puttenham Hill House Care Home
from D P (Stepdaughter of Resident) published on 14 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Maria Ricketts, Customer Care Adviser at Puttenham Hill House Care Home
Thank you for your kind words. We are very happy to hear you felt at ease with your stepfather in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Awards / Recognitions (8)
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