Westcombe Park Care Home

112a Westcombe Park Road, Blackheath, London SE3 7RZ
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9.6 100 Reviews
  • Westcombe Park Care Home, London
Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide respite and convalescence care.

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms are en suite. It can also accommodate couples with double rooms.

The home is close to local transport links, is a few minutes’ drive from the A2 and benefits from a bus route stopping directly outside the home, making visiting for family and friends easier. The care home is also only a few minutes’ walk to local amenities, shops and the local bank.

At Westcombe Park, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Westcombe Park. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether a loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Westcombe Park Care Home'.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Abimbola Kehinde (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)

Visiting

  • The nearest tube stations are Maze Hill and Westcombe Park, and there’s a bus stop for the 386 service right outside – connecting the home with Greenwich and Woolwich. The home is also close to the
    intersection of the A2 and the Blackwall Tunnel Southern Approach

Parking

  • On site parking available.

Westcombe Park Care Home Reviews (100)

9.6

Westcombe Park Care Home has a Review Score of 9.6 (9.623) out of 10, based on 27 reviews in the last 2 years.
Over all time Westcombe Park Care Home has 100 reviews.

Overall Experience
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Reviewer Connection to Westcombe Park Care Home
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Total of 100, showing 1-20
Review from A N (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What would we do without the care and support of all the staff at Westcombe Park. From the kitchen staff and housekeepers, events and nursing staff and the wonderful manager, they all do their very best to keep mum comfortable and safe at all times. We are so grateful mum is happy and comfortable and
staff have been a wonderful support to her as well as us, through some difficult times. Thank you all.
Reply from Lisa Henderson, Customer Care Advisor at Westcombe Park Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review from Angela H (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Westcombe Park for many years now , and we have seen a real improvement over the years.
The carers work very hard to make sure she is well cared for and always happy to go the extra when requested. More recently my mum managed to attend her granddaughter's wedding
and staff were happy to make sure she felt special on the big day .
As always the entertainment team do an amazing job of keeping the residents stimulated with games music and theme days on a daily basis and throughout the year .
Her room is always kept clean and tidy but admittedly could do with repainting and new carpet .
Overall she is happy and content and very grateful to all the staff for all they do
Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review. We are so pleased to hear that your Mother is happy and content and that she enjoys taking part in the variety of activities that are provided. It is wonderful to hear that your Mother was able to attend the wedding and we will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.

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Review from Kate S (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in the care home for almost 3 years and we have been very happy in the knowledge she is in safe hands. The care provided is great, the staff are patient and kind working in often difficult circumstances. I would and have recommend Westcombe Park care home to anyone in the same situation.
Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind review. We are very pleased to hear you can feel at ease with your Mother in our care and we are happy to hear that you are impressed with the high standards of care and support provided. Please let us know if there is anything we can do to make your Mother's stay as comfortable as possible.

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Review from A L (Cousin of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been a resident at Westcombe Park Care Home since March 2023. She loves it there and, in her own words, she feels safe and happy. There is a friendly atmosphere and the staff are kind and caring. There is a good social calendar, with lots of activities in the lounge for the residents.
Even Elvis visits every few months! We are always kept well informed about any issues with my cousin and she is very well looked after.
Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind review. It is so lovely to hear that your Cousin feels safe and happy and it is always wonderful to hear words like "Kind" and "Caring" being used to describe our staff. We are pleased to hear that your Cousin is well looked after and we hope to continue providing your loved one with the best possible care.

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Review from Roger H (Nephew of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has lost the use of his legs and is cared for 24 / 7 washing , feeding, wheeled to the common room and is entertained by staff or visiting singers, musicians, craft days and these are enormous distractions and take his mind off his ailments . I also can rest easy knowing that there is someone
close by 24/7 to attend if he needs anything . They do regular tests on weight ad other basic counts like blood pressure etc. and review and amend diet or medication with the Doctors as required. He has a comfortable room with a bed that can be raised and lowered in multiple ways with a hand held remote and he can manage that during the day.
Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely words. We are very happy to hear you can feel at ease with your Uncle in our care and we are pleased to hear that he is comfortable and enjoying his stay with us. Please let us know if there is anything we can do to make your Uncle's stay as comfortable as possible.

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Review from S P (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care at Westcombe Park Care Home is very high. My mother receives the best possible care and is very at peace and serene in the home. The staff are lovely and treat my mother very well. The medical attention is also top tier and my mother really enjoys the food.
The care home provides
bespoke care for each individual residents needs and have always facilitated my mother in anything she enjoys doing. I am extremely happy with the level of care she receives, the communication with the staff and the facilities at the care home.
Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely words. It is so wonderful to hear that your Mother is being looked after well and that she is happy and comfortable. We are very happy to hear you can feel at ease with your Mother in our care and we are pleased to hear that your Mother enjoys the food provided. We hope to continue providing your loved one with the best possible care.

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Review from Stephen B (Son of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother receives excellent care and love from all the staff at Westcombe Park.
Staff are friendly and call me if there are any issues with Mum.
I live abroad and the activities staff also call me so I can regularly chat with Mum.
I would always recommend this home to anyone.
Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind review. It is wonderful to hear that you are kept well informed about how your Mother is doing and that you are impressed with the high standards of care provided by our staff at Westcombe Park. We hope to continue providing your loved one with the best possible care.

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Review from Kiran P (Niece of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is a resident at Westcombe Park Nursing home in Blackheath London and I am her NOK and niece. We, aunt and us as a family are thoroughly grateful for the care and support that ALL staff have afforded her. The home is lively with entertainment available to the residents. Clean, accommodating
and hospitable. The staff are kind. Caring, thoughtful and very professional. The team cater to aunts medical and personal needs very well. We as a family are so grateful for the love, care and support my aunt receives at Westcombe Park.
Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind review. It is so wonderful to hear that your Aunt is happy, comfortable and is being looked after well. It is always lovely to hear words like "Kind" and "Thoughtful" being used to describe our staff and we are happy to hear you feel like a part of our Westcombe Park family. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review from Michael S (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
There is a loving and caring environment at Westcombe Park Care home . The staff and residents are always happy ! There is a family atmosphere with attentive care and consideration for the residents ! The home is very well run and there is plenty for the residents to participate in and enjoy daily
activities or enjoy privacy in their own room . The staff are consistent and build important relationship's with the residents . The food could be better as sometimes the quality can vary but it's always on time , frequent and hot and healthy ! We always feel welcome to visit at anytime and find it a real pleasure to spend time talking to the staff ! Mum is very happy here and her room is just like her old apartment ! A very good care home with kind attentive and professional staff !
Reply from Lisa Henderson, Customer Care Advisor at Westcombe Park Care Home

Thank you for your kind words. It is always nice to hear words like "Kind" and "Attentive" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review from L R (Wife of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at the BUPA Westcombe Park Care Home for over 18 months. There was a period of adjustment for both of us. Westcombe Park staff helped us find our way. My husband's personal care has been exemplary. The recreation staff warmly welcomed him to group activities. Nothing obtrusive,
just gentle coaxing. Recently I had some concerns about my husband's morning routine. The care staff were wonderful. They took time to explain why there was a change. We discussed what changes would help the schedule resume its previous pacing. We helped each other to make alterations that worked well. This type of exchange marks Westcombe Park as an A* care home. The manager of Westcombe Park foster this level of sharing, and caring that puts residents at the centre of everyone's focus.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Westcombe Park Care Home

Thank you for taking the time to leave this wonderful review. We are very happy to hear that you can feel at ease with your husband in our care. Working together to understand the best way to provide care helps us to go above and beyond and we appreciate your help in making alternations that worked for everyone. We will share your feedback with the home's manager to help them continually improve their service.

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Review from S F (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received really excellent end-of-life care at Westcombe Park Care Home. All the staff were very kind and caring and gave every support to my mother and also to all the family when we visited. We would highly recommend this home, as well as all the staff, especially the excellent manager.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

We appreciate you taking the time to leave us your review. It is good to hear that you found your Mothers' end-of-life care to be excellent, and we hope this was of comfort to you all during such a difficult time. Thank you again for your recommendation.

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Review from D B (Husband of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reception staff very welcoming, polite and courteous. Nursing staff do a good job and communicate well. With my wife being seriously ill at the moment, have been unable to see and use other facilities. I am willing to recommend this nursing home to any person confidently.
Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your kind words. It is always nice to hear words like "Polite" and "Courteous" being used to describe our care. Thank you for choosing our Care Home for your stay.

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Review from Clare N (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my mum for the first time, as I live overseas, my first impressions were of relief and a sense of ease. The staff are just wonderful, friendly and caring and nothing is a problem. Knowing Mum is comfortable and kept safe is priority and she wants for nothing,
Thank you to all staff, Westcombe
Park is a lovely care home. Warmest wishes.
Reply from Lisa Henderson, Customer Care Advisor at Westcombe Park Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "Wonderful" and "Caring" being used to describe our Staff. We hope to continue providing your Mum with the best possible care.

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Review from C C (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been living at Westcombe Park for nearly three months and I've been consistently impressed by the care and attention she's received. She struggles with confusion and depression and isn't always the easiest, but the nurses, carers and managers show exceptional patience, professionalism,
and compassion in their approach.
They take time to understand her needs, and never lose their calm or empathy - it's clear that they genuinely care about my mother's well-being. The home is clean, well-maintained, and welcoming. It's a huge relief to know that she's in safe and capable hands. I would highly recommend this home.
Reply from Lisa Henderson, Customer Care Advisor at Westcombe Park Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mother in our care. It is always nice to hear words like "Patience" and "Professionalism" being used to describe our Staff. We hope to continue providing your Mother with the best possible care.

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Review from Michelle B (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother needed full time care our family were delighted to discover Westcombe Park Care Home and its wonderful caring staff. From the very first meeting which was informative and reassuring to the daily visits everyone was kind helpful and made mum feel comfortable and relaxed. Her care was excellent
and she enjoyed her time in the garden and activities.
Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mother in our care. We hope to continue providing your loved one with the best possible care.

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Review from Susan K (Friend of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so very pleased with the excellence of this care home. My dear friend is so well cared for by all the staff. I have also been able to make other friends of the residents too in the lounge who I see every visit. We smile, we laugh which brightens every ones day.
Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your kind words. It's always nice to hear from family members who feel like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Friend's stay as comfortable as possible.

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Review from P S (Husband of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As you will see below, I view all aspects of WPCH as excellent. There are superb events provided and most care staff are good and some excellent. Food has been variable- some cooks are very good, some far from it. I have had experience of close family in care homes in the past- none of them was anywhere
near to the quality of WPCH as outstanding. Please keep up the excellent work!
Reply from Lisa Henderson, Customer Care Advisor at Westcombe Park Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.

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Review from J G (Wife of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are caring! And almost always remain cheerful and positive when with residents. The level of security is very reassuring. The management interaction with residents and relatives is well-balanced.
Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear words like "Cheerful" and "Positive" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review from Sheila O (Respite Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Westcombe Park after a heart operation and I am so glad I did. Everyone is so kind, helpful and cheerful. Just what I needed when feeling exhausted and unwell. I'll certainly recommend Westcombe Park to anyone who needs some care.
Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your kind words. We hope Westcombe Park Care Home did everything possible to make the transition as easy as possible. Thank you for choosing our home for your stay.

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Review from Peter P (Resident) assisted by family/friend published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I didn't expect to need a care home. The staff helped me settle in. They help me make the best of everything. I am grateful for the daily care I receive.
Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your lovely review. We hope Westcombe Park Care Home did everything possible to make the transition as easy as possible. Thank you for choosing Westcombe Park for your stay.

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Westcombe Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.623 for Westcombe Park Care Home is calculated as follows: ( (222 Excellents x 5) + (74 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 318 Ratings = 4.623
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westcombe Park Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 10 Sep 2025

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms offer en-suite facilities. There are also double rooms available for couples.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Westcombe Park Care Home

What types of Care is Westcombe Park Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Westcombe Park Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Westcombe Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westcombe Park Care Home to the centre of London?

7.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westcombe Park Care Home to verify any information. View our terms and conditions. Westcombe Park Care Home has an Enhanced Service - more info.