Westcombe Park Care Home

112a Westcombe Park Road, Blackheath, London SE3 7RZ
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9.5 94 Reviews
  • Westcombe Park Care Home, London
Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide respite and convalescence care.

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms are en suite. It can also accommodate couples with double rooms.

The home is close to local transport links, is a few minutes’ drive from the A2 and benefits from a bus route stopping directly outside the home, making visiting for family and friends easier. The care home is also only a few minutes’ walk to local amenities, shops and the local bank.

At Westcombe Park, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Westcombe Park. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether a loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Westcombe Park Care Home'.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Abimbola Kehinde (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)

Visiting

  • The nearest tube stations are Maze Hill and Westcombe Park, and there’s a bus stop for the 386 service right outside – connecting the home with Greenwich and Woolwich. The home is also close to the
    intersection of the A2 and the Blackwall Tunnel Southern Approach

Parking

  • On site parking available.

Westcombe Park Care Home Reviews (94)

Total of 94, showing 21-40
9.5

Westcombe Park Care Home has a Review Score of 9.5 (9.547) out of 10, based on 21 reviews in the last 2 years. Over all time Westcombe Park Care Home has 94 reviews.

Overall Experience

  • 62
  • 27
  • 5
  • 0
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Date Published

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Review from Angela H (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A welcoming, happy environment.
Staff made an amazing effort over Christmas for residents and families to feel part of the celebrations.
Entertainment staff also put on activities on a daily basis with singer, carol services and animals being brought into the home. The care home is spotless and
a welcoming home.
Residents families were also invited to a Christmas, which was thoroughly enjoyed.

Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear words like “Welcoming” and “Happy” being used to describe the environment at Westcombe Park. We are pleased to hear that you are impressed with the cleanliness of our care home and you felt like part of our Westcombe Park family. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from M D (Next of Kin) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management were amazing in everything they do for everyone at Westcombe Park Care Home.
There is nothing I can say, everything was excellent.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. It is always nice to hear from family members who feel like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.

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Review from O O (Grandson of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate the staff at Westcombe Park. After my grandad was discharged from the hospital we brought him here while his new house was getting prepared. Since being here his health has done a 180-degree turn. The staff were extremely helpful in rehabilitating him, not only physically but mentally
as well. The constant routine and mental stimulation did amazing things for him. He really enjoyed his time here.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your lovely review. We hope Westcombe Park care home did everything possible to make the transition as easy as possible for your Grandad, and we were glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your Grandad received the best possible care.

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Review from Hakeen Y (Son of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a privilege for me to write this review to you at Westcombe Park Care Home for a job well done during the stay of my daddy here. I am feeling very proud of your performance and the care being rendered to my daddy.
Thanks so much.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your dad in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Ray O (Husband of Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving in November 2022 my wife has progressed well and looks amazing, having had regular showers, hair washed and dried which makes her look so much more like her old self I know and love, she is so much happier and cheerful and appreciates the staff coming in to see her.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope Westcombe Park care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review from Lucy V (Daughter of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old mother moved into Westcombe Park Care Home in November and has quickly settled in. She enjoys the companionship of having a cup of tea with everyone and getting involved with the games and events in the lounge every day but also has the space to rest in her room when needed. It’s a huge
relief knowing that she’s so well cared for and I am so grateful for the kindness shown to my mother by all of the staff.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review from Susan G (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been in this home since January 2023. She has been on palliative care, we have found from reception, staff and management friendly and kind. When needed for assistance have provided the help where they can. Some of the relevant options we can't answer due to Mum's circumstances.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your comments. We hope Westcombe Park Care Home has done everything possible to make the transition as easy as possible for your Mum and your family. We hope to continue providing your loved one with the best possible care.

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Review from Lyla R (Daughter of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love Westcombe Park. My mum arrived in May 2022 and at 92 is doing extremely well.
I was initially concerned because Mum was transferred from another care facility which wasn't quite meeting her needs anymore.
She arrived in a wheelchair and straightaway I had a great feeling. She is always praising
the staff, including the manager and her team, who have taken the time to know and understand Mum.
She gets her hair done and seems extremely content, happy and relaxed.
She likes to participate in the games and activities which are fun and run very well.
We love joining the wonderful events and activities too.
5 stars for sure.

Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are so pleased to hear that your Mum is doing extremely well in our care and that you, as a family, can feel at ease knowing that she is receiving the best possible care. It is so lovely to hear that your Mum can feel understood and cared for at Westcombe Park and we hope to continue providing your loved one with the best possible care.

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Review from Alan H (Son of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went to the care home in November 2022, being bedbound she is totally dependent on the carers for everything and she has nothing but praise for the staff and the care that they provide. Where possible they try to include her in as many of their activities as possible and she loves the music nights.
I’m always made welcome on my visit’s and there is always someone around to answer any questions that arise.

Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are so pleased to hear that you and your Mum feel like part of our Westcombe Park family. We have a genuine regard for our residents and their loved ones so it is lovely that this shines through. We hope to continue providing your loved one with the best possible care.

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Review from Sarah E (Daughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved into Westcombe Park Care Home just before Christmas. The Manager was professional and friendly and went above and beyond to admit my Mother on the 23rd of December. All the staff have been warm and friendly and have supported my Mum and the family over a difficult few months. Mum is
happy, well cared for and has enjoyed going to the Residents Lounge for activities. The ladies who sort the entertainment program are warm and friendly to Residents and Relatives alike. I have joined Mum for a Rock and Roll afternoon and a visit from The Owl Sanctuary. Mum enjoys the music morning every Wednesday. We are both looking forward to Elvis the Entertainer visiting in the near future. The home has 45 Residents and retains a small family atmosphere.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are pleased to hear your Mother has settled nicely at Westcombe Park Care Home and that she is happy and well cared for. We hope to continue providing your loved one with the best possible care and look forward to hearing about the upcoming activities she will get involved in.

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Review from Michelle M (Mother of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff that cared for my mum. They all gave my mum respect and went above and beyond to help her. There was nothing they wouldn't do. Everything we asked for was done within hours. They all greeted us with open arms and a warm smile.
They really are amazing, great team
work. Thank you all once again.

Reply from Grace Langfield, Customer Service Adviser at Westcombe Park Care Home

Thank you for leaving such a kind review. We are so glad to hear Westcombe Park went above and beyond to make your family and your Mum so looked after and accommodated. We will certainly pass your comments on to the manager.

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Review from J S (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff who attended my mother in her final days were exemplary. They were so kind, caring, and sensitive both to my mother's needs and to us her family. The care home manager was extremely supportive throughout my mother's stay, and when managing her transfer to and from Hospital, and ultimately
her palliative care. I would particularly like to mention and praise the nursing and support staff.

Reply from Grace Langfield, Customer Service Adviser at Westcombe Park Care Home

We appreciate the time you have taken to leave your review. We are glad to have helped your Mother and family through such a difficult time. Hopefully, you have gone away from this feeling like your loved one received the best possible care.

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Review from T C (Grandson of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was here for three weeks before he passed away. The staff were always lovely and caring, not a bad thing to say about the care home or the staff, all absolutely amazing hearts. Thanks for everything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

We really appreciate you taking the time to leave us your review. Our condolences for your loss and we are glad to have been able to support you all during your grandfather's last weeks.

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Review from Claire C (Granddaughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing experience for my grandad, who came to stay for his final days. The staff were so kind, respectful and generous, even on his last birthday, brought him a little gift and a cake and sang him a happy birthday! Couldn't have wished for him to be taken better care of! As a family, we are extremely
thankful to the staff at Westcombe Park Care Home!

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave us your lovely comments. We are glad to help you and your family through such a difficult time, and we hope you will go away from this feeling like your Grandad received the best possible care.

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Review from S P (Son of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after by the whole team at Westcombe Park Care Home with integrity, care and love. Sadly, Mum passed away after nearly a year at the nursing home. Each member of staff was proficient in their manner and attitude as to the care they provided. As a son of an Asian Indian background,
I initially thought that it might be difficult for the nursing home to meet Mum's beliefs and cultural way, however, I was completely wrong. The staff provided all the needs of my mum with respect and dignity. There are a few members of staff I will keep in touch with for a very long time as they became close friends and peers to my family.
Thank you all at Westcombe Park for looking after Mum.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. We are glad to hear that you felt that your mother received such a high level of care with Westcombe Park and she was treated with respect and dignity. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from Ann M (Daughter of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience from day one to when my mother was transferred to the care home. Her care throughout her stay was caring and thorough. The staff are friendly and empathetic to the needs of my mum. Would recommend this care home to anyone.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your feedback, we are happy to hear you say it was an excellent experience from day one. Thank you for your recommendation.

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Review from D S (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Westcombe Park Care Home in November 2021 and sadly passed away in August 2022. Throughout her stay, the care and professionalism were exceptional right from helping her to settle in - to encourage her to eat well and engage in activities around her. I believe that she was as happy
and comfortable as she was able to be at the end of her life. Her end was peaceful, and due to the prompt action of the staff, I was able to spend time with her and make sure she was not alone.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review; we were glad to help you and your family through such a difficult time. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review from H T (Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The only thing I will say is that the curtain rails need looking at.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your feedback, I will pass this on to our housekeeping team.

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Review from Sonia O (Respite Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was at Westcombe Park Care Home for convalescence following a hip replacement. The carers here are amazing. There is nothing too little or big for them to do for you. They are so caring and kind. I'd like to mention, in particular, the health care assistant and the young girl who gave me a shower.
A special thanks to two staff members who both go above and beyond and made my stay better than it might have been.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your kind comments. It is always nice to hear words such as "Kind" and "Caring" being used to describe our care; thank you for choosing Westcombe Park for your stay.

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Review from Stephen P (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has truly been cared for. I live in Canada and have spent the last month here in England visiting mum. I am so happy to see her so well looked after. The staff are helpful and kind. Using Westcombe Park Care Home was the right choice.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your mum has been cared for in our home and that you find our staff helpful and kind. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.

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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Westcombe Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.547 for Westcombe Park Care Home is calculated as follows: ( (157 Excellents x 5) + (71 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 247 Ratings = 4.547

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westcombe Park Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms offer en-suite facilities. There are also double rooms available for couples.

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Awards / Recognitions (7)

Meet the Team (0)

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