Westcombe Park Care Home

112a Westcombe Park Road, Blackheath, London SE3 7RZ
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9.6 102 Reviews
  • Westcombe Park Care Home, London
Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide respite and convalescence care.

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms are en suite. It can also accommodate couples with double rooms.

The home is close to local transport links, is a few minutes’ drive from the A2 and benefits from a bus route stopping directly outside the home, making visiting for family and friends easier. The care home is also only a few minutes’ walk to local amenities, shops and the local bank.

At Westcombe Park, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Westcombe Park. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether a loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Westcombe Park Care Home'.
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Care Provided by Westcombe Park Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1315 – £1315
  • Self-Funded Nursing Care: £1550 – £1550
  • RESPITE Self-Funded Residential Care: £1445 – £1445
  • RESPITE Self-Funded Nursing Care: £1705 – £1705

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact Westcombe Park Care Home to find out the exact price for your requirements.

Contact Westcombe Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Westcombe Park Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Abimbola Kehinde (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)

Visiting

  • The nearest tube stations are Maze Hill and Westcombe Park, and there’s a bus stop for the 386 service right outside – connecting the home with Greenwich and Woolwich. The home is also close to the
    intersection of the A2 and the Blackwall Tunnel Southern Approach

Parking

  • On site parking available.

Westcombe Park Care Home Reviews (102)

9.6

Westcombe Park Care Home has a Review Score of 9.6 (9.590) out of 10, based on 30 reviews in the last 2 years.
Over all time Westcombe Park Care Home has 102 reviews.

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Reviewer Connection to Westcombe Park Care Home
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Review from Debbie D (Daughter of Resident) published on 29 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent her last thirteen weeks in Westcombe Park Nursing Home and I would like to thank all of the staff including the little lady who brought Mum's water to her, for the outstanding care that Mum received in her last few weeks before she passed away.
The staff and all the Carers, everyone, went
above and beyond to care for my mum in her last days!
Thank you, thank you, thank you!
Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home
Thank you for your kind words. We are sorry for your loss but hope you can go away from this reassured that your mum received the best care possible in her final days.
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Review from Jennifer B (Daughter of Resident) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are full of gratitude for the way the staff at Westcombe Park look after our now 99-year-old father. His emotional, physical and spiritual needs are met, the staff keep us fully informed, facilitate phone and video calls, are responsive to requests and are proactive in ensuring that
we work in partnership. We have valued this efficient and caring approach even more during the last 18 months when visits had to be suspended for long periods of time due to lockdowns and government guidance. We never had to worry that Dad would not be well-cared for and the staff demonstrated repeatedly that this confidence was well-placed. From the manager and all administrative staff, through to the kitchen, cleaning, laundry, care and nursing staff, we have nothing but admiration and appreciation. We would recommend Westcombe Park without hesitation.
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Westcombe Park for…read more
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Review from I S (Uncle of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited the care home for over a decade and still doing so, may I say that I have nothing but admiration in the way the home is run. My relative has always had the best treatment, we have always been informed of any problems and have worked alongside the staff. Care and support from the staff
has been of the highest standard to both resident and family. If I needed my relative to be ready at a certain time, the home made sure they were. The home has always had a fresh smell to it, showing how clean and tidy it always is. On special occasions such as Christmas or Birthdays, the residents would always receive a gift and the staff would join in the celebrations. When management over the years changed, the high standard never diminished. I or should I say we have never regretted having to place our relative under the care of this establishment, even though it was a hard decision to take.
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your relative in our care. We hope to continue providing your relative with the best possible care.
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Review from K L (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mum's birthday and my first 'inside' visit. We were a group of six and were given a room to use that still allowed social distancing. We were all tested for Covid-19 thirty minutes prior to my mum entering the room. The room had been beautifully decorated with birthday banners and balloons,
the home also provided a cake and some bucks fizz. All the staff were so lovely, friendly and accommodating. When mum entered the room she was so surprised and very spoiled. It's a lovely home, beautifully decorated, clean and very calm.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home
Thank you for your lovely review. We are so glad to hear that you were able to celebrate your Mum's birthday with her in style. It is so nice to be able to welcome our families back in to visit their…read more
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Review from Lesley H (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and some other family members were allowed to go and celebrate mum's birthday yesterday and the care home laid on a lovely little sitting room, banners, balloons, cake and drinks. It was so nice to see mum and she was overcome with it all! In a nice way, of course! She opened her cards and the
manager took photos of us all. Thanks, especially to the events organiser who had the job of arranging everything and doing all the tests, paperwork and PPE sorting out. Westcombe Park is so clean and inviting, the staff are friendly, helpful and kind and I can't fault it! Thanks to all for making mum's 87th birthday special!
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
Thank you for taking the time to leave your review. It is lovely to hear that Mum has had such a lovely birthday and was able to celebrate with family. It is really nice to hear words like 'Clean' and…read more
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Review from Trudy J (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has brain cancer. He can only communicate with the words yes/no and facial expressions, which all staff got to understand how he communicates - very good and quick. Staff sit with him, read books and talk about his interests. He smiles a lot again. Patient transport told me it was the most loveliest
welcome they had seen. All staff work great together. It feels like a good family atmosphere.
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
We appreciate you taking the time to leave us your comments. We are happy to hear you feel like a part of our Westcombe Park family. Please let us know if there is anything we can do to make your…read more
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Review from F O (Friend of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have known two residents at Westcombe Park Care Home, they were extremely well looked after and communication with the staff was excellent. Thanks to the team.
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
We appreciate you taking the time to leave us your comments.
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Review from Liliana S (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been a resident in Westcombe Park Care Home for almost 4 years. He is bedridden and can't walk but in Westcombe Park he gets the best care and support he can get. I feel that Westcombe Park is genuinely his second home where he is surrounded with people who genuinely care for him. He can
get as much peace or attention as he needs. He did have health issues which are taken care of in a swift and professional manner.
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
Thank you for taking the time to leave your review. It is lovely to hear that your dad feels at home in our care home. We hope to continue providing your Dad with the best possible care.
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Review from Emilia R (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum is here in the care home she is very looked after, I am very happy, I like to say thanks a lot to the staff and manager.
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing…read more
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Review from Jasmin W (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very lovely staff, a great manager who kept in contact with us the whole way. My mum passed away very peacefully and she let us stay with Mum before and after, in full PPE.
Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home
Thank you for taking the time to leave your review. Please accept our condolences for your loss. Hopefully, you will go away from this feeling like your mum received the best possible care, in her…read more
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Review from Jackie A (Daughter-in-law of Resident) published on 29 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving to Westcombe Park, myself and my family can rest easy, knowing that my 91-year-old mother-in-law is now receiving the highest quality of care and support available. The staff really are brilliant and provide an excellent person-centred approach to her. The improvement in her physical and
mental health is outstanding, she really has improved so much. On admission to Westcombe Park, we honestly did not believe that we would have her for much longer, as she had already spent weeks in hospital followed by a step-down unit. We are regularly able to speak to my mother-in-law, she is always very happy and continuously raves about the quality of her meals. My husband receives regular updates regarding her health, wellbeing and care which is extremely welcomed, due to the current lockdown. So a really big thank you to everyone involved in her care.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Westcombe Park Care Home
Thank you so much for your lovely comments, we really appreciate you sharing your kind feedback with us. We are so pleased that your mind is at ease whilst your Mother-in-Law is in our care.
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Review from Caroline C (Niece of Resident) published on 24 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
This last year has been a challenge for everyone. We live 70 miles from the home and have only managed one visit in the last 12 months due to COVID restrictions. We have managed to arrange video calls with our aunt through a member of staff's private phone. We are grateful for this but feel there should
be some kind of video link to enable us to communicate better. A phone is very small for an elderly person to see/handle. On the whole, our aunt has been well cared for and in good health during her time there. They accommodated her request to change rooms, helping her to arrange her personal items. She says the staff are busy and kind, she enjoys having people in and out for various reasons particularly as she had been living on her own for a few years, unable to go out with hardly any contact with others. When calling the home, often no one answers the phone, we understand that staff are busy and the residents should be their priority, but it’s frustrating.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home
Thank you for your comments. It’s good to see that your aunt is happy at Westcombe Park. Thanks for the feedback and suggestions about video calling and the phones and we will feed this back to the…read more
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Review from Brian M (Son of Resident) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident since September 2019, following a hospital stay that meant she could no longer live independently. She is bed-bound and needs assistance with her daily requirements. She settled in gradually over her first 6 months, with the help of the staff and then lockdown occurred due to
the pandemic. This meant that visits could not take place, however, the staff helped this difficult time by arranging regular contact by phone to myself, my brother and sister twice-weekly. This was invaluable to my mother but also gave us peace of mind, knowing that she was safe and being cared for. In the summer, visits in an outdoor setting were arranged with social distancing and checks. A birthday visit was possible and the staff made the day special for her. In the run-up to Christmas, arrangements were made for a visitors' pod which allowed safe visits around Christmas. The staff have been excellent with my mother's care and most importantly, my mother has remained safe, well and happy. Thank you.
Reply from Penelope Kudelnitzky, Customer Service Adviser at Westcombe Park Care Home
Thank you for your kind words during which has been such a difficult time due to the COVID restrictions. We do try our very best to keep families informed and updated with their relatives in our care…read more
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Review from Anthony H (Next of Kin) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After calling into the home unannounced on a Sunday afternoon nearly three years ago to look around the home for my mother's cousin, I was taken around all of the home by the duty nurse and was able to speak to both staff and residents openly. I was very impressed with the cleanliness and quality of
care that I saw. The following week, my cousin became a resident and has now been there for nearly three years. She is very happy and well cared for and enjoys taking part in the organized activities. We have found all the staff we have met friendly, helpful, caring and professional in their duty of care. The home is clean and well decorated. During the lock-down, due to the current pandemic, we have been kept regularly informed of the measures being taken and we have received regular updates on my cousin's health. On several occasions, she was helped to contact us by phone and when possible, the home arranged distanced face to face visits in the garden.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home
Thank you for your kind words. It is lovely to hear our staff members being described as "friendly, helpful, caring and professional." I'm glad you have felt supported, through what has been such a…read more
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Review from Jane S (Daughter of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this home for over a year now and is bed bound. And there is nothing I can find fault with about this home. This has been a particularly hard year for us, as it has for everyone. Not being able to visit Mum is heartbreaking. However, every time I call her on her mobile, she tells
me how well she is being cared for and how lovely everyone is. Such a relief for us. The home includes us in her care and is in constant touch. Thank you Westcombe Park team.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home
Thank you for taking the time to leave us a review. We are so glad you have felt included and supported throughout, what has indeed been, a very difficult year. I will pass your kind comments on to…read more
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Review from Shermin I (Niece of Resident) published on 6 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to the amazing staff for their kindness and loyalty they have for my uncle. Every member of staff is amazing caring people. They truly care for all their patients. My uncle is in a very warm and caring place. I'm so happy that he is very happy with all the ladies that are looking after him.
I would highly recommend this lovely home to those who need good care. Thank you so much.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Westcombe Park Care Home
Thank you for taking the time to leave your review. We are very happy to hear you are satisfied with the quality of our care.
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Review from L R (Daughter of Resident) published on 4 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Despite the unusual circumstances, my mum has been well looked after. I have received regular photos and updated on how she is.
Reply from Stephen Rondel, Customer Adviser at Westcombe Park Care Home
We are glad to help you and your family through such a difficult time.
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Review from Andy C (Son of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for 18 months. The staff were helpful, caring, and happy to accommodate her needs. The staff are open and transparent and want to help. I can't thank them enough for the help and support that the team provided.
Reply from Greta Narbutaityte, Customer Advisor at Westcombe Park Care Home
Thank you for trusting us with your mothers care, we really appreciate the kind comments.
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Review from Ian H (Son of Resident) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent just over three months at Westcombe Park. It was a happy stay for him. The staff were always very cheerful and caring and always had time to have a few words for him in addition to their normal duties. They went to a lot of trouble to make sure he got the food he liked and actually put
on some weight! All in all, I would recommend the home to anyone and would be happy to live there myself.
Reply from Greta Narbutaityte, Customer Advisor at Westcombe Park Care Home
Thank you for the lovely feedback and for trusting us with your father's care.
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Review from Bridget K (Daughter of Resident) published on 6 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westcombe Park looked after my mother for her last 18 months. The staff made efforts to help her settle, get to know her and respond to her needs. I would particularly commend the key individual staff. The home is welcoming and comfortable, with a good atmosphere. My mother was safe and cared for
with respect and understanding, and our family was supported. Thank you.
Reply from Greta Narbutaityte, Customer Adviser at Westcombe Park Care Home
Thank you for your kind words. We really appreciate the praise.
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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Westcombe Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.590 for Westcombe Park Care Home is calculated as follows: ( (233 Excellents x 5) + (99 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 354 Ratings = 4.59
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westcombe Park Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 07 Oct 2025

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms offer en-suite facilities. There are also double rooms available for couples.

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Awards / Recognitions (7)

Meet the Team (0)

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