Westcombe Park Care Home

112a Westcombe Park Road, Blackheath, London SE3 7RZ
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9.5 94 Reviews
  • Westcombe Park Care Home, London
Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide respite and convalescence care.

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms are en suite. It can also accommodate couples with double rooms.

The home is close to local transport links, is a few minutes’ drive from the A2 and benefits from a bus route stopping directly outside the home, making visiting for family and friends easier. The care home is also only a few minutes’ walk to local amenities, shops and the local bank.

At Westcombe Park, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Westcombe Park. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether a loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Westcombe Park Care Home'.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Abimbola Kehinde (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Home is registered for over and under 65 years.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)

Visiting

  • The nearest tube stations are Maze Hill and Westcombe Park, and there’s a bus stop for the 386 service right outside – connecting the home with Greenwich and Woolwich. The home is also close to the
    intersection of the A2 and the Blackwall Tunnel Southern Approach

Parking

  • On site parking available.

Westcombe Park Care Home Reviews (94)

Total of 94, showing 41-60
9.5

Westcombe Park Care Home has a Review Score of 9.5 (9.547) out of 10, based on 21 reviews in the last 2 years. Over all time Westcombe Park Care Home has 94 reviews.

Overall Experience

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  • 27
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Date Published

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Review from Diane M (Sister-in-law of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault anything at this nursing home. Everyone is caring and dedicated. We are very grateful that our loved one was looked after so well.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your kind words. We hope you can take comfort knowing your loved one was well cared for at Westcombe Park.

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Review from Sandra S (Niece of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was a resident for a short while for nursing care. The manager and staff treated my uncle with the utmost care, respect and dignity. His room was kept to a high standard. His last days will be remembered as being cheerful and well looked after. I cannot speak more highly of Westcombe Park Care
Home and would recommend it to anyone requiring nursing or residential care. Top class home from home. Thank you to all the team!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for taking the time to leave us a review. We are so sorry for your loss, hopefully, the knowledge that he was well cared for in his final days is of comfort to you. Thank you for your recommendation.

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Review from S K (Respite Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed in an ensuite ground floor room with a lovely view of the gardens. The room was quiet and I had a good night's sleep. So grateful for all the care and kindness received from all the staff, really helped me on the way to my recovery from my operation. The management and staff went out of their
way to look after me.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for taking the time to write us a review. We are glad that your stay at Westcombe Park helped with your recovery. Please let us know should you need our care again in future.

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Review from Stella D (Sister of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to the home a year ago as she was in need of 24-hour care. Another relative of mine was in the home at this time and had been so well looked after I knew my sister would be in good hands. I always find the staff friendly and helpful.
The visiting arrangements are very efficient
with testing and protective clothing to ensure safety when seeing our loved ones.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your review. We are glad to hear that our safety procedures helped to make you feel safe when visiting.

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Review from Adrian M (Son of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother on a regular basis. I am made very welcome when I arrive at the home and they get to know you. They have procedures in place to ensure that we do not bring Covid into the home and these are dealt with in a practical and friendly manner and has meant that the home has stayed clear and
the residents have been kept safe.
The staff are very friendly with the residents and take very good care of them. They look after their physical needs, medical needs and general well-being. The staff are very easy to talk to with any concerns you have and are more than happy to explain what is happening.
They are like a second family to my mother.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

We really appreciate you taking the time to leave us your review. It is so nice to hear that you feel like our staff are a second family for your mother. Thank you again for your kind words.

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Review from Janet S (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As Mum was not too well, the staff were always ready to assist and all in all, she was in the best place.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. Thank you for choosing us to care for your mum.

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Review from Anita P (Daughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a parent you love so dearly, it breaks your heart when you're left with no option but a nursing home.
However Westcombe Park Care Home has been outstanding and the right choice for our mother and family. The nursing home has provided excellent care for my mother, regular communication, especially
during this difficult time (Covid) and the staff who are always willing to go the extra mile.
A special thank you to the manager who runs the nursing home so efficiently.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your feedback. We are so happy to hear that your experience has been outstanding with Westcombe Park. I will pass your comments on to the manager. Thank you again.

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Review from Kevin S (Son of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, one, in particular, was kind, considerate and always helpful. So, thank you for caring for our dad.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you find our staff caring and that you felt Dad has been cared for. Thank you for choosing Westcombe park for your dad's stay.

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Review from Alasdair M (Nephew of Resident) published on 30 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in for the last month and couldn't be happier. He now wants to stay long-term as he feels safe, secure and really well cared for.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your feedback, we are so happy to hear that your uncle now wants to stay with us at Westcombe Park.

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Review from Tracy S (Daughter of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two of the care team were fantastic - we didn't want to put our Dad into a care home but had no choice as he needed 24-hour care - our minds were put at rest when we met these lovely ladies, so caring and kind, and very understanding of the needs our Dad required. The carers were brilliant during our
Dad's short stay and I am very grateful for the kindness they gave my Dad to the end of his life.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for taking the time to write your review. We are so glad that our staff made such a difficult time a little easier for you. Hopefully, you can take comfort in knowing that your dad received the best of care in his final days.

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Review from Robert S (Son of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was happy here and he loved the carers. The management were really kind to my family and helped us with whatever we needed.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for taking the time to leave your review. We are glad to hear that your dad was happy in our care at Westcombe Park. Hopefully, you can go away from this knowing that he received the best care possible.

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Review from Debbie D (Daughter of Resident) published on 29 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent her last thirteen weeks in Westcombe Park Nursing Home and I would like to thank all of the staff including the little lady who brought Mum's water to her, for the outstanding care that Mum received in her last few weeks before she passed away.
The staff and all the Carers, everyone, went
above and beyond to care for my mum in her last days!
Thank you, thank you, thank you!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your kind words. We are sorry for your loss but hope you can go away from this reassured that your mum received the best care possible in her final days.

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Review from Jennifer B (Daughter of Resident) published on 17 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are full of gratitude for the way the staff at Westcombe Park look after our now 99-year-old father. His emotional, physical and spiritual needs are met, the staff keep us fully informed, facilitate phone and video calls, are responsive to requests and are proactive in ensuring that
we work in partnership. We have valued this efficient and caring approach even more during the last 18 months when visits had to be suspended for long periods of time due to lockdowns and government guidance. We never had to worry that Dad would not be well-cared for and the staff demonstrated repeatedly that this confidence was well-placed. From the manager and all administrative staff, through to the kitchen, cleaning, laundry, care and nursing staff, we have nothing but admiration and appreciation. We would recommend Westcombe Park without hesitation.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Westcombe Park for your dad's stay.

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Review from I S (Uncle of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited the care home for over a decade and still doing so, may I say that I have nothing but admiration in the way the home is run. My relative has always had the best treatment, we have always been informed of any problems and have worked alongside the staff. Care and support from the staff
has been of the highest standard to both resident and family. If I needed my relative to be ready at a certain time, the home made sure they were. The home has always had a fresh smell to it, showing how clean and tidy it always is. On special occasions such as Christmas or Birthdays, the residents would always receive a gift and the staff would join in the celebrations. When management over the years changed, the high standard never diminished. I or should I say we have never regretted having to place our relative under the care of this establishment, even though it was a hard decision to take.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your relative in our care. We hope to continue providing your relative with the best possible care.

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Review from K L (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mum's birthday and my first 'inside' visit. We were a group of six and were given a room to use that still allowed social distancing. We were all tested for Covid-19 thirty minutes prior to my mum entering the room. The room had been beautifully decorated with birthday banners and balloons,
the home also provided a cake and some bucks fizz. All the staff were so lovely, friendly and accommodating. When mum entered the room she was so surprised and very spoiled. It's a lovely home, beautifully decorated, clean and very calm.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your lovely review. We are so glad to hear that you were able to celebrate your Mum's birthday with her in style. It is so nice to be able to welcome our families back in to visit their loved ones after such a long time.

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Review from Lesley H (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and some other family members were allowed to go and celebrate mum's birthday yesterday and the care home laid on a lovely little sitting room, banners, balloons, cake and drinks. It was so nice to see mum and she was overcome with it all! In a nice way, of course! She opened her cards and the
manager took photos of us all. Thanks, especially to the events organiser who had the job of arranging everything and doing all the tests, paperwork and PPE sorting out. Westcombe Park is so clean and inviting, the staff are friendly, helpful and kind and I can't fault it! Thanks to all for making mum's 87th birthday special!

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your review. It is lovely to hear that Mum has had such a lovely birthday and was able to celebrate with family. It is really nice to hear words like 'Clean' and 'Inviting' to describe our home. Thank you for choosing us to look after Mum.

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Review from Trudy J (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has brain cancer. He can only communicate with the words yes/no and facial expressions, which all staff got to understand how he communicates - very good and quick. Staff sit with him, read books and talk about his interests. He smiles a lot again. Patient transport told me it was the most loveliest
welcome they had seen. All staff work great together. It feels like a good family atmosphere.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. We are happy to hear you feel like a part of our Westcombe Park family. Please let us know if there is anything we can do to make your Dads stay as comfortable as possible.

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Review from F O (Friend of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have known two residents at Westcombe Park Care Home, they were extremely well looked after and communication with the staff was excellent. Thanks to the team.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments.

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Review from Liliana S (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been a resident in Westcombe Park Care Home for almost 4 years. He is bedridden and can't walk but in Westcombe Park he gets the best care and support he can get. I feel that Westcombe Park is genuinely his second home where he is surrounded with people who genuinely care for him. He can
get as much peace or attention as he needs. He did have health issues which are taken care of in a swift and professional manner.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your review. It is lovely to hear that your dad feels at home in our care home. We hope to continue providing your Dad with the best possible care.

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Review from Emilia R (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum is here in the care home she is very looked after, I am very happy, I like to say thanks a lot to the staff and manager.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Current Review Score: 9.5 (9.547)

Overview of Review Score

The Review Score of 9.5 (9.547) out of 10 for Westcombe Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.547 for Westcombe Park Care Home is calculated as follows: ( (157 Excellents x 5) + (71 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 247 Ratings = 4.547

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westcombe Park Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 12 Aug 2025

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms offer en-suite facilities. There are also double rooms available for couples.

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Awards / Recognitions (7)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westcombe Park Care Home to verify any information. View our terms and conditions. Westcombe Park Care Home has an Enhanced Service - more info.