Westcombe Park Care Home

My Mother moved into Westcombe Park Care Home just before Christmas. The Manager was professional and friendly and went above and beyond to admit my Mother on the 23rd of December. All the staff have been warm and friendly and have supported my Mum and the family over a difficult few months. Mum is happy, well cared for and has enjoyed going to the Residents Lounge for activities. The ladies who sort the entertainment program are warm and friendly to Residents and Relatives alike. I have joined Mum for a Rock and Roll afternoon and a visit from The Owl Sanctuary. Mum enjoys the music morning every Wednesday. We are both looking forward to Elvis the Entertainer visiting in the near future. The home has 45 Residents and retains a small family atmosphere.

They really are amazing, great team work. Thank you all once again.

The staff who attended my mother in her final days were exemplary. They were so kind, caring, and sensitive both to my mother's needs and to us her family. The care home manager was extremely supportive throughout my mother's stay, and when managing her transfer to and from Hospital, and ultimately her palliative care. I would particularly like to mention and praise the nursing and support staff.

My grandad was here for three weeks before he passed away. The staff were always lovely and caring, not a bad thing to say about the care home or the staff, all absolutely amazing hearts. Thanks for everything.

Amazing experience for my grandad, who came to stay for his final days. The staff were so kind, respectful and generous, even on his last birthday, brought him a little gift and a cake and sang him a happy birthday! Couldn't have wished for him to be taken better care of! As a family, we are extremely thankful to the staff at Westcombe Park Care Home!

Thank you all at Westcombe Park for looking after Mum.

Excellent experience from day one to when my mother was transferred to the care home. Her care throughout her stay was caring and thorough. The staff are friendly and empathetic to the needs of my mum. Would recommend this care home to anyone.

My mother moved into Westcombe Park Care Home in November 2021 and sadly passed away in August 2022. Throughout her stay, the care and professionalism were exceptional right from helping her to settle in - to encourage her to eat well and engage in activities around her. I believe that she was as happy and comfortable as she was able to be at the end of her life. Her end was peaceful, and due to the prompt action of the staff, I was able to spend time with her and make sure she was not alone.

The only thing I will say is that the curtain rails need looking at.

I was at Westcombe Park Care Home for convalescence following a hip replacement. The carers here are amazing. There is nothing too little or big for them to do for you. They are so caring and kind. I'd like to mention, in particular, the health care assistant and the young girl who gave me a shower. A special thanks to two staff members who both go above and beyond and made my stay better than it might have been.

My mum has truly been cared for. I live in Canada and have spent the last month here in England visiting mum. I am so happy to see her so well looked after. The staff are helpful and kind. Using Westcombe Park Care Home was the right choice.

Can't fault anything at this nursing home. Everyone is caring and dedicated. We are very grateful that our loved one was looked after so well.

My uncle was a resident for a short while for nursing care. The manager and staff treated my uncle with the utmost care, respect and dignity. His room was kept to a high standard. His last days will be remembered as being cheerful and well looked after. I cannot speak more highly of Westcombe Park Care Home and would recommend it to anyone requiring nursing or residential care. Top class home from home. Thank you to all the team!

I stayed in an ensuite ground floor room with a lovely view of the gardens. The room was quiet and I had a good night's sleep. So grateful for all the care and kindness received from all the staff, really helped me on the way to my recovery from my operation. The management and staff went out of their way to look after me.

The visiting arrangements are very efficient with testing and protective clothing to ensure safety when seeing our loved ones.

They are like a second family to my mother.

As Mum was not too well, the staff were always ready to assist and all in all, she was in the best place.

A special thank you to the manager who runs the nursing home so efficiently.

Very caring staff, one, in particular, was kind, considerate and always helpful. So, thank you for caring for our dad.

My uncle has been in for the last month and couldn't be happier. He now wants to stay long-term as he feels safe, secure and really well cared for.