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Care Homes Owned by Bupa Care Homes in Hampshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Hampshire

Only the locations & reviews in Hampshire for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10929 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Hampshire (6)

 - Browse 6 Care Homes owned by Bupa Care Homes in Hampshire
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Wilton Manor Care Home
Wilton Avenue, Southampton SO15 2HA 
9.8 120 reviews
Wilton Manor Care Home, Southampton, Hampshire
"I witnessed a magical and caring interaction between a distressed resident and the maintenance man. He sat beside the bed and calmly talked…"   Read all 120 reviews
  • from £1,350 / week
  • 69 Rooms
Location Type Care Home

Wilton Manor provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Knights' Grove Care Home
Thomas Road, North Baddesley, Southampton SO52 9EW 
9.8 113 reviews
Knights' Grove Care Home, Southampton, Hampshire
"Mum has been very well looked after by staff. They have updated us and looked after my dad really well too. Nurses have been good as has…"   Read all 113 reviews
  • from £1,645 / week
  • 56 Rooms
Location Type Care Home

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
Northlands House Care Home
6 Westrow Road, Southampton SO15 2LY 
9.8 135 reviews
Northlands House Care Home, Southampton, Hampshire
"Mum has been in Northlands now for 5 months now and I've seen such an improvement in her health and well being , much brighter , all the…"   Read all 135 reviews
  • from £1,320 / week
  • 101 Rooms
Location Type Care Home

Northlands House offers a warm welcome to those in need of residential and nursing care and respite as well as convalescence and palliative care. The purpose-built home offers attractive surroundings ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Oak Lodge Care Home
Freemantle Common Road, Bitterne, Southampton SO19 7NG 
9.7 143 reviews
Oak Lodge Care Home, Southampton, Hampshire
"I was very concerned about my wife, who has dementia and had suffered from a broken hip, settling into a new environment after being in…"   Read all 143 reviews
  • from £1,650 / week
  • 71 Rooms
Location Type Care Home

Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
Freelands Croft Care Home
Redfields Lane, Church Crookham, Fleet GU52 0AD 
9.6 109 reviews
Freelands Croft Care Home, Fleet, Hampshire
"We are so pleased that our father has found a home at Freelands Croft. Our thanks go to Sarika, Luna and all of the team at Freelands. They…"   Read all 109 reviews
  • from £1,445 / week
  • 64 Rooms
Location Type Care Home

Freelands Croft is dedicated to caring for those with dementia, from early onset to more complex end-of-life needs - with nursing, residential and short stay care. There are 64 lovely rooms, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Maypole Care Home
Lower Northam Road, Hedge End, Southampton SO30 4FS 
9.1 79 reviews
Maypole Care Home, Southampton, Hampshire
"They give excellent service and good leadership from the management team. The home manager is also excellent and very polite. As we had…"   Read all 79 reviews
  • from £1,350 / week
  • 68 Rooms
Location Type Care Home

The Maypole Care Home provides nursing and residential care. Their highly skilled nurses, carers and ancillary staff create a welcoming and homely environment, promoting independence and quality of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Bupa Care Homes Reviews in Hampshire (699)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.647) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Oak Lodge Care Home

from Ken H (Husband of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very concerned about my wife, who has dementia and had suffered from a broken hip, settling into a new environment after being in hospital for ten weeks. She very quickly settled and before long Oak Lodge became her home. The staff, from reception, carers, catering staff and nurses have always
been very caring, attentive, efficient and friendly, not only to my wife but to me as well. They always greet me by name. If they have any concerns they phone. I feel more relaxed because I know my wife is being well looked after and is happy. Thanks to everyone.
Reply from Fran Donno, Customer Service Adviser at Oak Lodge Care HomeWe're so grateful that you've taken the time to share your thoughts. Hearing that our care brings you peace of mind truly means so much to us. It's lovely to know that you feel reassured that your Wife is safe and well looked after. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Wilton Manor Care Home

from Jenny M (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I witnessed a magical and caring interaction between a distressed resident and the maintenance man. He sat beside the bed and calmly talked to the resident and held his hand. He stayed a while until the resident calmed down.it was a genuine gesture as he interacts with everybody, including us visitors.
Nothing is too much trouble. What a great staff team u have, thank you
Reply from Fran Donno, Customer Service Adviser at Wilton Manor Care HomeWe're so grateful that you've taken the time to share your thoughts. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Wilton Manor Care Home

from Diane P (Wife of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our very grateful thanks to all the staff at Wilton Manor, from reception, nursing, carers, activities, housekeeping and maintenance. Everyone was so very kind to Brian who was a resident for almost three years. Nothing was too much trouble and the care he was given was outstanding. Going into Wilton
Manor feels like a family. The gardens have been recently had a make over and are now a lovely outside space for the residents.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Wilton Manor Care HomeWe really appreciate you taking the time to leave us your feedback at this time. We are so sorry for your loss but hope that knowing how well Brian was cared for as part of our Wilton Manor family gives you some comfort. Thank you again for your kind review.
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Review of

Oak Lodge Care Home

from Jacqui R (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Oak Lodge Care Home for 3 years and has been well looked after from day 1. She always looks clean and tidy whenever we visit. I would highly recommend this care home for anyone looking for a home for a friend or relative.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Oak Lodge Care HomeWe appreciate you taking the time to write us a review. Thank you for your recommendation.
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Review of

Oak Lodge Care Home

from Hannah B (Daughter-in-law of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff on my mother in laws floor are lovely, helpful, kind. They are always happy and always clean always clean bedding. We are always keep up to date with things that are going in the home eg events.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Oak Lodge Care HomeThank you for your feedback. It is always so nice to hear our staff are described as helpful and kind.
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Review of

Wilton Manor Care Home

from Jenny M (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Monday 20th April we took my mum (top floor resident) to a wonderful music concert garden party. The venue was attended by lots of residents (all different stages of dementia). It was so lovely seeing the joy on faces that singing can release!! My sister and myself and mum all had a great afternoon.
We want to thank the entertainment ladies and staff who worked so hard to make the magic happen. The new garden layout is a definite wise investment and we are looking forward to many more events.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Wilton Manor Care HomeThank you for your feedback. We are so happy that you and your Mum both enjoyed the event. We are certainly looking forward to being able to use this improved space even more as the weather gets warmer. Thank you again for your kind words.
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Review of

Wilton Manor Care Home

from J S (Husband of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to praise the manager and her team of amazing professional staff for the beautiful garden which has been created for the residents to enjoy.For the last few days I have been privileged to take my husband down in the garden to enjoy the tranquility and beautiful trees and plant's,.many of
which are sensory plants.Coffee and biscuits are enjoyed under the beige umbrellas and really comfortable chairs and sofas a place also where residents can perhaps have a quiet moment of reflection.I consider myself so fortunate that my husband is residing at Wilton Manor,the standard of care is exceptional and the staff are all approachable so if you do have any concerns they can be addressed.Thank you to each and every one of you for the love and care you give each resident.
Reply from Fran Donno, Customer Service Adviser at Wilton Manor Care HomeWe appreciate you sharing your experience with our home. It is wonderful to hear that your Husband has settled in comfortably with us and hearing that our care brings you peace of mind truly means so much to us. Feedback like yours inspires us to continue to provide the very best care and we're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Maypole Care Home

from L P (Wife of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I would be happier if all staff were instructed in the art of basic dressing. On several occasions, weekdays as well as weekends, I have arrived to find my husband with no socks on! Just slippers rubbing on his ingrown toenails! Also, a cardigan or jumper and no t-shirt! I understand all staff are very
busy - but when he's unable to dress himself because of his condition, it's vital he's at least dressed properly.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Maypole Care HomeThank you for your feedback. We will discuss your concerns about your Husband not being dressed correctly with the home's manager to help them improve their service.
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Review of

Freelands Croft Care Home

from Anthony K (Son of Resident) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so pleased that our father has found a home at Freelands Croft. Our thanks go to Sarika, Luna and all of the team at Freelands. They are always friendly and welcoming, and we can see that our father is receiving excellent care for his physical and mental needs. Having him settled in such a caring
environment is making a really positive impact on his wellbeing, and being local also means we can keep the family connection that he needs. Thank you to everyone at Freelands.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Freelands Croft Care HomeThank you for your kind words. We are very happy to hear you are pleased with the excellent care your father receives at Freelands Croft. We really appreciate you taking the time to give us your feedback.
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Review of

Northlands House Care Home

from Shani W (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Northlands now for 5 months now and I've seen such an improvement in her health and well being , much brighter , all the staff are so friendly , helpful , considerate and caring , nothing is too much . She loves all the food she's given and there's plenty of it if you have a good appetite.
Over all shes very happy she's in there as we are , great peace of mind
Reply from Natasha Burns-Leigh, Customer Service Advisor at Northlands House Care HomeIt's always encouraging to read reviews like this. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hearing that our care brings you peace of mind truly means so much to us. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Oak Lodge Care Home

from Anne O (Wife of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really very pleased with Oak Lodge Care Home. The staff are excellent. All the staff are really very good. Was close to my address. So pleased with them.
Reply from Fran Donno, Customer Service Adviser at Oak Lodge Care HomeWe appreciate you sharing your experience with our home. Thank you for recognizing the care and dedication of our team. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Wilton Manor Care Home

from Y N (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has resided at this care home for several years and l would like to say thank you for the care she has received. On entering the care home the atmosphere is friendly. The staff are kind and friendly towards the residents.They work as a team with the different situations that do occur.activities
are well planned throughout the day to suit the residents.Food is catered to the individual needs. The chef will do their best to help with any concerns.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Wilton Manor Care HomeThank you for your kind words. It is always nice to hear our staff described as friendly and we are happy knowing that you feel our staff all work together to provide the best possible care.
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Review of

Oak Lodge Care Home

from L J (Friend of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited my friend regularly and she is well cared for. The staff are very friendly, food is good and the home is always clean. She enjoys the activities in the home and has always has positive things to say.
Reply from Fran Donno, Customer Service Adviser at Oak Lodge Care HomeWe're so grateful that you've taken the time to share your thoughts. We are pleased to hear that your Friend is well cared for and it is always wonderful to hear words like "Friendly" being used to describe our staff. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Wilton Manor Care Home

from Anne M (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Wilton Manor for several years. We have always been impressed by the care provided. The team are excellent; the carers and nurses are lovely and kind, respectful and friendly with my mother. So too are the entertainment team who endeavour to provide a range of different activities/
entertainment that really are making a difference for residents.
The atmosphere in Wilton Manor is welcoming, friendly and caring and always professional. An excellent balance.
Thank you all!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wilton Manor Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We're pleased to hear that your loved one has enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. We're committed to continuing to support you and your family in every way we can.
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Review of

Freelands Croft Care Home

from G V (Friend of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to visit my friend and they where in the lounge with the amazing singer I believe her name was mandy, she was really engaging with the residents and they all seem to enjoy it as did I.
And the cakes served was lovely and fresh.
Reply from Fran Donno, Customer Service Adviser at Freelands Croft Care HomeWe appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your experience whilst visiting your Friend. We are pleased to hear that you enjoyed the singing and the cakes. We're committed to making every day as positive and comfortable as possible for your Friend.
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Review of

Oak Lodge Care Home

from Lena L (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oak Lodge has been amazing with my dad. The team are amazing, always treating my dad with dignity and respect, my dad has choices in every situation. Catering can be questionable at times but cater for everyone. My only criticism is there could be more interacting activities for the more able like my
dad.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Oak Lodge Care HomeWe appreciate you taking the time to leave us your comments. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We will discuss your feedback with the home's manager to help them continually improve their service.
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Review of

Oak Lodge Care Home

from Marie G (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well looked after, always so clean. Any questions I have are acted upon very quickly by all carers and especially the nurses.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Oak Lodge Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. Feedback like yours inspires us to continue to provide the very best care. It's reassuring to hear that our approach to care has brought you and your family peace of mind. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Oak Lodge Care Home

from Carol L (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the room my husband is in to be clean and fresh every time I visit, he is also well looked after, also I did have a walk around all the floors and rooms, were in good order and very clean. The carers all are polite and do their best for the residents. It is also good that the amount of activities
that they have through the years indoor, and outside when weather permitting.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Oak Lodge Care HomeWe appreciate you sharing your experience with our home. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Your feedback will help us to keep improving the quality of care that we provide.
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Review of

Oak Lodge Care Home

from Una B (Wife of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel it would be beneficial if people suffering from dementia of the same level was situated on one floor this would give people the comfort of companionship similar to a care provider. Activities could be organised for the more able bodied patients. If the floors of the home was better organised
changing staff, by putting them on different floors to work has a huge impact on people with dementia. Familiar faces are so important to the patient. I have raised this with the manager of the home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Oak Lodge Care HomeThank you for your comments. We will share this feedback with the home manager.
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Review of

Freelands Croft Care Home

from Caroline M (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Freelands Croft since August 2024.
The home has been very welcoming right from the first day.
My mums level of care is amazing which puts myself my father and sisters mind at rest that she is getting the best possible care.
Staff are very attentive to her needs.
The
ladies on Reception Sarah and Mary are always a joy to see as I'm signing in . Luna the deputy
The homes manager is very hands on and knowledgeable on every one of the residents. Her office door is always open if we need to speak to her or she's just an email away.
They have a great range of activities available for the residents and family members join in if they so wish . The home offers a once a month coffee morning on the first Sunday of the month which I love to attend .
The food is of a very high standard and creatively thought out With vegetarian options available at every meal time. The Chef likes to interact with the residents as well . Thanks to all and to Luna deputy manager
Reply from Natasha Burns-Leigh, Customer Service Advisor at Freelands Croft Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. Thank you for recognizing the care and dedication of our team. We're thrilled to hear you've enjoyed the food at Freelands Croft. Our kitchen team puts so much care into preparing fresh meals every day. It's also great to hear that you have enjoyed attending our coffee mornings- we love to keep families connected to the home. We will certainly pass your comments on to the manager.
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Awards / Recognitions (9)

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