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Care Homes Owned by Bupa Care Homes in Hampshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Hampshire

Only the locations & reviews in Hampshire for Bupa Care Homes are showing below.

View the details of all 114 locations (with 10149 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Hampshire (6)

 
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6 Care Homes owned by Bupa Care Homes in Hampshire
Knights' Grove Care Home

Thomas Road, North Baddesley, Southampton SO52 9EW 

10 108 reviews
"I cannot speak highly enough of this care home. As soon as we walked through the door, my aunt was made to feel welcome and at home. As a…"   Read all 108 reviews
Location Type Care Home

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential… Read more about Knights' Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 56 Rooms
Oak Lodge Care Home

Freemantle Common Road, Bitterne, Southampton SO19 7NG 

9.8 134 reviews
"Very pleased and thankful for the care and attention given by staff to my sister, as shown by my review below. Thank you.…"   Read all 134 reviews
Location Type Care Home

Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care. The nurses are here to help residents live the way they… Read more about Oak Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 71 Rooms
Wilton Manor Care Home

Wilton Avenue, Southampton SO15 2HA 

9.7 109 reviews
"Just shared a wonderful VE Day tea party in the garden. It was so good to see the smiles, hear the music- singalong with the residents. It…"   Read all 109 reviews
Location Type Care Home

Wilton Manor provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities… Read more about Wilton Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 69 Rooms
Northlands House Care Home

6 Westrow Road, Southampton SO15 2LY 

9.6 127 reviews
"Northlands House Care Home, in my experience of several 2-week stays for my father, is professional, friendly and caring. The management…"   Read all 127 reviews
Location Type Care Home

Northlands House offers a warm welcome to those in need of residential and nursing care and respite as well as convalescence and palliative care. The purpose-built home offers attractive surroundings indoors and out. The home has all the modern facilities… Read more about Northlands House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 101 Rooms
Freelands Croft Care Home

Redfields Lane, Church Crookham, Fleet GU52 0AD 

9.6 104 reviews
"It's coming up a year since my mum became a resident at Freelands. The Care is beyond amazing and staff are so lovely and generous. The…"   Read all 104 reviews
Location Type Care Home

Freelands Croft is dedicated to caring for those with dementia, from early onset to more complex end-of-life needs - with nursing, residential and short stay care. There are 64 lovely rooms, and the home will always do its best to accommodate couples.… Read more about Freelands Croft Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 64 Rooms
Maypole Care Home

Lower Northam Road, Hedge End, Southampton SO30 4FS 

9.3 76 reviews
"From my first day here every member of staff has been kind and thoughtful. The food is good quality and tasty too. I haven't tried all the…"   Read all 76 reviews
Location Type Care Home

The Maypole Care Home provides nursing and residential care. Their highly skilled nurses, carers and ancillary staff create a welcoming and homely environment, promoting independence and quality of life. The home is purpose-built with spacious and… Read more about Maypole Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 68 Rooms from £1,350 / week

Bupa Care Homes Reviews in Hampshire (658)

9.7
Bupa Care Homes has a Group Review Score of 9.7 (9.667) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Maypole Care Home

from S P (Daughter of Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall we have been pleased with the care home but we have had to monitor and chase up some care that was needed. Mum came here to be helped to get mobile but we have had to request this on a daily basis.
Evening handover time is a problem as not enough staff on duty.
Difficulty to get into the
home in the evenings.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Maypole Care Home

Thank you for your feedback. We are sorry to hear that you have found the need to chase things up. We will discuss your comments with the home's manager to help them continually improve their service as our residents health and wellbeing is an absolute priority.

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Review of

Maypole Care Home

from George V (Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a 10 week stay in hospital I had the opportunity of respite in Maypole Care Home. Within 3 days I made my mind up to make my stay permanent. For the first time in months I felt safe, care was available whenever I needed it day or night instead of waiting for my external helpers to arrive.

Reply from David Mclean, Customer Service Adviser at Maypole Care Home

Thank you for your lovely review. We hope Maypole care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from Basil E (Husband of Resident) published on 30 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been satisfied with the care and attention my wife has received since being at oak lodge.

Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Wife in our care. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from Kate O (Sister of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased and thankful for the care and attention given by staff to my sister, as shown by my review below. Thank you.

Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Sister's stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from T B (Daughter of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good mum likes it.

Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review of

Oak Lodge Care Home

from Joy M (Wife of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received excellent care from all the staff and I cannot express my gratitude enough.
He is always treated with respect and he always manages a smile whena care comes into his room.

Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Respect" being used to describe our care. We hope to continue providing your Husband with the best possible care.

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Review of

Oak Lodge Care Home

from Michael B (Husband of Resident) published on 25 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my wife receives is second to none from the people in reception to the carers on her floor. Always their to help and always able to listen if I have a problem. Well done keep up the good work.

Reply from David Mclean, Customer Service Adviser at Oak Lodge Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your wife in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible and we look forward to seeing you again soon.

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Review of

Oak Lodge Care Home

from D C (Partner of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.

Reply from Maria Ricketts, Customer Care Adviser at Oak Lodge Care Home

Thank you for your feedback. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from S W (Daughter of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home clean and has no odor. All the carers are very lovely with mum. Mum really gets on with one of the staff members.

Reply from Maria Ricketts, Customer Care Adviser at Oak Lodge Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Oak Lodge Care Home

from K A (Son of Resident) published on 23 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's only been here nearly 2 weeks, so its quite hard to give a full review based on 2 weeks but so far it is very satisfactory. Thank you for caring for our mum.

Reply from Maria Ricketts, Customer Care Adviser at Oak Lodge Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make mum's stay as comfortable as possible.

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Review of

Freelands Croft Care Home

from Edward J (Brother of Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find my brother content and well looked after. Staff all very pleasant and helpful.

Reply from Lisa Henderson, Customer Care Advisor at Freelands Croft Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Pleasant" and "Helpful" being used to describe our Staff. We hope to continue providing your Brother with the best possible care.

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Review of

Oak Lodge Care Home

from Richard G (Son of Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Oak Lodge for four and a half years and has been looked after so well by all the staff and nothing is missed or too much trouble. My mother has enjoyed all the activities on offer over the years and her one hundred and third birthday party was amazing, having the local MP and the
Mayor as guests, thanks so much.

Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mother in our care. It is lovely to hear that the Mayor attended your mother's 103rd birthday. We hope to continue providing your Mother with the best possible care.

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Review of

Maypole Care Home

from Wingsze L (Daughter of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience with Maypole has been positive. The staff are attentive, compassionate and always take time to ensure resident (my father) are comfortable and cared for. My dad has vascular dementia and he's losing the ability to communicate. So it really depends on the care that Maypole provides. I always
find my dad is fresh and clean, context and he seems to setting down here in Maypole well. The only downside is that the relative gateway stopped available to family since Nov 2024 so we cannot look at care note while I'm away from my dad. I used to look at the carer's note everyday, so I know what my dad has been done everyday.

Reply from Lisa Henderson, Customer Care Advisor at Maypole Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager regarding the Gateway app to help them continually improve their service.

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Review of

Freelands Croft Care Home

from Caroline M (Daughter of Resident) published on 3 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's coming up a year since my mum became a resident at Freelands. The Care is beyond amazing and staff are so lovely and generous. The home loves the interaction with the residents family so that gives us a sense of belonging and involved with our loved one. Nothing is too much for any of the staff.
Staff are trained but also take their time to get to know the residents first that one on one care. Management are extremely approachable and the office is right by reception. They are not behind closed doors they are also looking in on residents also and love to interact with family members. I'm so grateful for the ongoing fabulous care Freelands gives my mum. Gives my family such peace of mind. Thank you to all at Freelands.

Reply from Fran Donno, Customer Service Adviser at Freelands Croft Care Home

Thank you for your lovely review. We are so pleased to hear that your Mum is happy and comfortable at Freelands Croft Care Home, and we are very happy to hear you can feel at ease with your Mum in our care. It is lovely to hear you feel like a part of our Freelands Croft family. We hope to continue providing your loved one with the best possible care.

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Review of

Maypole Care Home

from Anthony P (Resident) assisted by family/friend published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very friendly staff. Have only been here for three weeks but still waiting for the chiropodist to visit, my feet and toe nails need seeing to.

Reply from Maria Ricketts, Customer Care Adviser at Maypole Care Home

Thank you for your feedback. Our resident's health and well being is an absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review of

Freelands Croft Care Home

from David S (Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is very good
The staff very good
I am happy here

Reply from Maria Ricketts, Customer Care Adviser at Freelands Croft Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care. We hope to continue providing you with the best possible care.

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Review of

Maypole Care Home

from I P (Resident) published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comedy films
Games
Quizzes
Variety of entertainment

Reply from Lisa Henderson, Customer Care Advisor at Maypole Care Home

Thank you for taking the time to leave your review. It is lovely to hear that you are enjoying the activities at Maypole Care Home. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of

Maypole Care Home

from Iris M (Resident) assisted by family/friend published on 30 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first day here every member of staff has been kind and thoughtful. The food is good quality and tasty too. I haven't tried all the activities yet but the one's I have taken part in I have found interesting. I enjoy the quizzes.

Reply from Lisa Henderson, Customer Care Advisor at Maypole Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Thoughtful" being used to describe our Staff. We hope to continue providing yourself with the best possible care.

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Review of

Freelands Croft Care Home

from Janice M (Daughter of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Freelands Croft is excellent. We feel as well looked after as mum who has done so well since entering the home. The staff are so caring and management excellent.

Reply from Fran Donno, Customer Service Adviser at Freelands Croft Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Freelands Croft family and that your Mum is receiving such high standards of care and support. It is wonderful to hear that your Mum has settled in well, and we hope to continue providing your loved one with the best possible care.

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Review of

Freelands Croft Care Home

from R C (Son of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Mum has complex dementia and the staff have dine a marvellous job of looking after her.

Reply from Fran Donno, Customer Service Adviser at Freelands Croft Care Home

Thank you for your kind review. We are very happy to hear you can feel at ease with your Mum in our care and it is always wonderful to hear words like "Excellent" being used to describe our care. We hope Freelands Croft Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Awards / Recognitions (8)

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