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Care Homes Owned by Bupa Care Homes in Hampshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Hampshire

Only the locations & reviews in Hampshire for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10361 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Hampshire (6)

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6 Care Homes owned by Bupa Care Homes in Hampshire
Knights' Grove Care Home

Thomas Road, North Baddesley, Southampton SO52 9EW 

10 109 reviews
"Since my parents have moved into Knights Grove initially Mum followed recently by Dad. I cannot speak highly enough of our experience as a…"   Read all 109 reviews
Location Type Care Home

Knights Grove has been rated 'outstanding' by the CQC (March 2019) and has been purpose-built to offer high levels of tailored short, or long term, care for those living with dementia. They offer a warm welcome to those in need of dementia residential… Read more about Knights' Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 56 Rooms
  • from £1,645 / week
Oak Lodge Care Home

Freemantle Common Road, Bitterne, Southampton SO19 7NG 

9.8 134 reviews
"Very pleased and thankful for the care and attention given by staff to my sister, as shown by my review below. Thank you.…"   Read all 134 reviews
Location Type Care Home

Oak Lodge Care Home is a stylish, purpose-built home situated in the peaceful residential area of Bitterne. Here, they welcome those living with dementia in need of nursing or palliative care. The nurses are here to help residents live the way they… Read more about Oak Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 71 Rooms
  • from £1,600 / week
Wilton Manor Care Home

Wilton Avenue, Southampton SO15 2HA 

9.8 111 reviews
"There is always a sense of calmness on entering Wilton Manor Care Home. Always a friendly greeting. The management are open to…"   Read all 111 reviews
Location Type Care Home

Wilton Manor provides person-centred care for people living with dementia, including residential and nursing care. This purpose-built home has dementia champions who work to improve the quality of life for residents through daily activities and opportunities… Read more about Wilton Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 69 Rooms
  • from £1,350 / week
Northlands House Care Home

6 Westrow Road, Southampton SO15 2LY 

9.7 131 reviews
"Ever since I have been visiting my mum here, I have always felt welcome, and everyone is always friendly and caring. The home is nicely…"   Read all 131 reviews
Location Type Care Home

Northlands House offers a warm welcome to those in need of residential and nursing care and respite as well as convalescence and palliative care. The purpose-built home offers attractive surroundings indoors and out. The home has all the modern facilities… Read more about Northlands House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 101 Rooms
  • from £1,320 / week
Freelands Croft Care Home

Redfields Lane, Church Crookham, Fleet GU52 0AD 

9.6 105 reviews
"From the moment my mum arrived at Freelands Croft, she was made to feel welcome and comfortable. All the staff are wonderful and have…"   Read all 105 reviews
Location Type Care Home

Freelands Croft is dedicated to caring for those with dementia, from early onset to more complex end-of-life needs - with nursing, residential and short stay care. There are 64 lovely rooms, and the home will always do its best to accommodate couples.… Read more about Freelands Croft Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 64 Rooms
  • from £1,395 / week
Maypole Care Home

Lower Northam Road, Hedge End, Southampton SO30 4FS 

9.3 76 reviews
"All the staff are very caring and bring a happy energy to their clients . I really appreciate the fact that they are respectful around my…"   Read all 76 reviews
Location Type Care Home

The Maypole Care Home provides nursing and residential care. Their highly skilled nurses, carers and ancillary staff create a welcoming and homely environment, promoting independence and quality of life. The home is purpose-built with spacious and… Read more about Maypole Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 68 Rooms
  • from £1,400 / week

Bupa Care Homes Reviews in Hampshire (666)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.677) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
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Date Published
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  • 529
Reviewer Connection to Bupa Care Homes
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  • 1
  • 1
Review of

Northlands House Care Home

from T C (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since I have been visiting my mum here, I have always felt welcome, and everyone is always friendly and caring. The home is nicely decorated and always clean. My mum is well looked after.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Northlands House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're looking forward to creating many more happy memories with you and your family.

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Review of

Wilton Manor Care Home

from Y N (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is always a sense of calmness on entering Wilton Manor Care Home. Always a friendly greeting.
The management are open to communications regarding my mother. There are many activities to suit my mother with one to one visits from the activity coordinator. Events are laid on and there are many
musical afternoons. The meals are really good. Great desserts. We have found a safe and comfortable home for my mum.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Wilton Manor Care Home

Thank you for your lovely review of Wilton Manor. We are happy to hear that you find the meals and activities to be really good and that you feel the home is safe and comfortable. We hope to continue providing your Mum with the best possible care.

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Review of

Northlands House Care Home

from S W (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just come to the home but already is loving it in there , every member of staff that we have met and who have cared and helped her are amazing , so kind and caring , and give her so much time . The hygiene level is excellent and there is never a smell you get in some homes. The food mum
receives looks delicious and plentiful . I genuinely can't fault the home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Northlands House Care Home

It's always encouraging to read reviews like this. It is wonderful to hear that your mother has settled in comfortably with us. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review of

Maypole Care Home

from I M (Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very sympathetic to my situation and failings. They treat me with dignity and are helpful with my problems. The activities are very good but the staff responsible are sometimes under stress as their workload is increased. The carers appear to be stressed as rushing from one job to another,
no time to chat etc. I feel safe and cared for. I am still waiting for chair.
Reply from David Mclean, Customer Service Adviser at Maypole Care Home

Thank you for taking the time to leave your review. Thank you for recognizing the care and dedication of our team, we are pleased to hear that you feel cared for. We have a genuine regard for all our staff and residents. We will discuss your feedback with the home's manager to help them continually improve their service.

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Review of

Northlands House Care Home

from L C (Daughter of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel that dad has an had overall a great experience being at northlands at Northlands house.
We visit pretty much daily and are always greeted with happy, friendly smiley faces.
Dad is treated with respect and seems to be content here!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Northlands House Care Home

Thank you for your lovely review. It's lovely to know that you feel reassured that your dad is safe and well looked after. Hearing that our care brings you peace of mind truly means so much to us. Please don't hesitate to reach out if there's anything more we can do.

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Review of

Wilton Manor Care Home

from T T L (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We'd like to share our heartfelt gratitude for the team at Wilton Manor, who have looked after our 90-year-old mother with dementia with genuine care and respect. From the beginning, the atmosphere has felt open and positive, full of warmth, smiles, and a real sense of friendship and engagement between
staff and residents.
The staff are always willing to keep us updated on Mum's wellbeing, which gives us great peace of mind. Whether it's a small change in her routine or a moment of joy she's experienced, they're happy to share, and it means a lot to us as a family. One of the things we value most is the flexibility around visiting. With different family members juggling work and other commitments, it's been a relief to know we can visit and stay a while and we are always made to feel welcome. The management and care team have created a space where our family and our Mum is able to feel content, relaxed and truly cared for. We're grateful to everyone there.
Reply from Fran Donno, Customer Service Adviser at Wilton Manor Care Home

Thank you for your kind words. We are so pleased to hear that you feel at ease and that you feel reassured with your Mother in our care. It is wonderful to hear that your Mother is receiving high standards of care and support and we hope to continue providing your loved one with the best possible care.

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Review of

Northlands House Care Home

from G H (Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in Northlands House from the cleaners to the Manager are all extremely helpful, nothing is too much trouble.
I am extremely grateful that I chose Northlands House to reaide for the rest of my life.
Reply from Fran Donno, Customer Service Adviser at Northlands House Care Home

Thank you for your lovely review. It is always wonderful to hear words like "Helpful" being used to describe our staff and we are so pleased to hear that you are happy and comfortable at Northlands House Care Home. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of

Wilton Manor Care Home

from J S (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Wilton Manor Care Home for one month.
I cannot speak highly enough of this home. The manager and staff are the most professional, caring people I have ever come across. All the residents are treated with dignity, respect, and love. The nursing team provide a duty of care to
an exceptional high standard, which, for me, having been a nurse, is so important. So love Wilton Manor.
Reply from Lisa Henderson, Customer Care Advisor at Wilton Manor Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Husband in our care. It is always nice to hear words like "Professional" and "Caring" being used to describe our Staff. We hope to continue providing your Husband with the best possible care.

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Review of

Freelands Croft Care Home

from Emma B (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my mum arrived at Freelands Croft, she was made to feel welcome and comfortable. All the staff are wonderful and have provided incredible support to our whole family.
Reply from Lisa Henderson, Customer Care Advisor at Freelands Croft Care Home

Thank you for your kind words. It is always nice to hear words like "Wonderful" being used to describe our Staff. We are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your Mum with the best possible care.

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Review of

Knights' Grove Care Home

from Wendy B (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my parents have moved into Knights Grove initially Mum followed recently by Dad. I cannot speak highly enough of our experience as a family. The care, patience and concern shown to myself as well as my parents by all the staff is priceless. Nothing is too much trouble . I am kept informed of relevant
information regarding my parents .
I appreciate that all the staff know us by name and no matter how busy they are they always have a smile and time to check in on how we are.
I have been gifted a second chance to be my parents daughter not their exhausted carer.
Reply from David Mclean, Customer Service Adviser at Knights' Grove Care Home

Thank you for taking the time to leave your kind words. We are very happy to hear you can feel at ease with your parents in our care. We hope Knights Grove care home did everything possible to make the transition as easy as possible. It is always nice to hear words like "...all the staff are priceless" and "nothing is too much trouble" being used to describe our care. We will certainly pass your comments on to the manager. We hope to continue providing your Dad with the best possible care and we look forward to seeing you again soon.

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Review of

Maypole Care Home

from S P (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall we have been pleased with the care home but we have had to monitor and chase up some care that was needed. Mum came here to be helped to get mobile but we have had to request this on a daily basis.
Evening handover time is a problem as not enough staff on duty.
Difficulty to get into the
home in the evenings.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Maypole Care Home

Thank you for your feedback. We are sorry to hear that you have found the need to chase things up. We will discuss your comments with the home's manager to help them continually improve their service as our residents health and wellbeing is an absolute priority.

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Review of

Maypole Care Home

from George V (Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a 10 week stay in hospital I had the opportunity of respite in Maypole Care Home. Within 3 days I made my mind up to make my stay permanent. For the first time in months I felt safe, care was available whenever I needed it day or night instead of waiting for my external helpers to arrive.
Reply from David Mclean, Customer Service Adviser at Maypole Care Home

Thank you for your lovely review. We hope Maypole care home did everything possible to make the transition as easy as possible and we are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from Basil E (Husband of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been satisfied with the care and attention my wife has received since being at oak lodge.
Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Wife in our care. Please let us know if there is anything we can do to make your Wife's stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from Kate O (Sister of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased and thankful for the care and attention given by staff to my sister, as shown by my review below. Thank you.
Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make Sister's stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from T B (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good mum likes it.
Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review of

Oak Lodge Care Home

from Joy M (Wife of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received excellent care from all the staff and I cannot express my gratitude enough.
He is always treated with respect and he always manages a smile whena care comes into his room.
Reply from Lisa Henderson, Customer Care Advisor at Oak Lodge Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Respect" being used to describe our care. We hope to continue providing your Husband with the best possible care.

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Review of

Oak Lodge Care Home

from Michael B (Husband of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my wife receives is second to none from the people in reception to the carers on her floor. Always their to help and always able to listen if I have a problem. Well done keep up the good work.
Reply from David Mclean, Customer Service Adviser at Oak Lodge Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your wife in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible and we look forward to seeing you again soon.

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Review of

Oak Lodge Care Home

from D C (Partner of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Reply from Maria Ricketts, Customer Care Adviser at Oak Lodge Care Home

Thank you for your feedback. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.

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Review of

Oak Lodge Care Home

from S W (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home clean and has no odor. All the carers are very lovely with mum. Mum really gets on with one of the staff members.
Reply from Maria Ricketts, Customer Care Adviser at Oak Lodge Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

Oak Lodge Care Home

from K A (Son of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's only been here nearly 2 weeks, so its quite hard to give a full review based on 2 weeks but so far it is very satisfactory. Thank you for caring for our mum.
Reply from Maria Ricketts, Customer Care Adviser at Oak Lodge Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your mum in our care. Please let us know if there is anything we can do to make mum's stay as comfortable as possible.

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Awards / Recognitions (8)

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