Peace of mind that my father is being well cared forDavid S(Son of Resident/Service User)
Freelands Croft is like a home away from homeDanielle H(Friend of Resident/Service User)
Great care and understanding from day one.A C(Son-in-law of Resident/Service User)
Peace of mind that my father is being well cared forDavid S(Son of Resident/Service User)
Freelands Croft is like a home away from homeDanielle H(Friend of Resident/Service User)
Great care and understanding from day one.A C(Son-in-law of Resident/Service User)
Freelands Croft provides specialised support tailored to individuals living with dementia, ranging from early-stage care through to more complex nursing, residential, short-stay, and day care requirements.
The home features 64 comfortable rooms designed to accommodate couples whenever possible. All rooms include private accessible wet rooms, flat-screen televisions, and 24-hour nurse call systems, with many offering scenic views across the large, landscaped gardens that wrap around the property.
Communal spaces are thoughtfully...
Freelands Croft provides specialised support tailored to individuals living with dementia, ranging from early-stage care through to more complex nursing, residential, short-stay, and day care requirements.
The home features 64 comfortable rooms designed to accommodate couples whenever possible. All rooms include private accessible wet rooms, flat-screen televisions, and 24-hour nurse call systems, with many offering scenic views across the large, landscaped gardens that wrap around the property.
Communal spaces are thoughtfully designed to balance socialisation and quiet relaxation, featuring four distinct lounges and an extensive wrap-around garden with pleasant paths for gentle walks.
The interior has been carefully adapted for residents with dementia, utilising specific colour-coding and memory triggers to aid navigation and familiarity. Additional on-site amenities include an in-house hair salon, a vintage-style café, and a dedicated reminiscence room created to help residents comfortably reconnect with memories.
Recognising the vital role of nutrition, the home offers freshly prepared meals and snacks served either in the bright, airy communal dining rooms or privately in residents' rooms. Catering is fully personalised following arrival consultations to accommodate individual dietary requirements and personal preferences.
A vibrant community atmosphere is central to daily life at Freelands Croft, where the activity schedule is shaped around residents' individual interests and hobbies.
Residents can enjoy regular visiting musicians, interactive social events like curry and quiz nights and musical bingo, creative arts and crafts sessions, weekly coffee mornings, and supervised weekly outings into the local community.
To see regular updates, photos, and day-to-day life at the residence, search for 'Bupa UK Freelands Croft' on Facebook.
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
The price(s) shown are provided by the care home. Contact Freelands Croft Care Home for full pricing details and T&Cs.
Contact Freelands Croft Care Home to confirm what's included and get a personalised quote:
Freelands Croft Care Home has a Review Score of 9.6 (9.624) out of 10, based on 28 reviews in the last 2 years.
Over all time Freelands Croft Care Home has 113 reviews.
My father was at Freelands Croft for 11 months. The care, compassion and dignity that was afforded by the team was tremendous. From first to last encounter. Thank you! The room was let down by the bathroom. The bedroom was light and bright with a wonderful view of the garden - perfect for dad.
My father was at Freelands Croft for 11 months. The care, compassion and dignity that was afforded by the team was tremendous. From first to last encounter. Thank you! The room was let down by the bathroom. The bedroom was light and bright with a wonderful view of the garden - perfect for dad.
We're so grateful that you've taken the time to share your thoughts. Thank you for recognizing the care and dedication of our team, we hope that they did everything possible to make your father's stay as enjoyable as possible. Feedback like yours motivates us to keep striving to provide the highest standards of care, thank you for choosing Freelands Croft for your fathers stay.
Very welcoming, friendly & kind to everyone that went by.
Very welcoming, friendly & kind to everyone that went by.
Thank you for your kind words. Feedback like yours inspires us to continue to provide the very best care. We hope to continue providing your loved one with the best possible care.
The staff learned our names...
The staff learned our names and were happy to take time to say how mum was doing. Mum had Alzheimer's so wasn't the best at communicating. The morning that mum passed away was obviously sad and unexpected.. my brother and myself had popped to see mum and were shocked to see she was unwell. The nursing staff dealt with the situation efficiently . An ambulance was called and the family decision was made for mum to spend her final days at Freelands Croft. However the days were cut short as mum passed away 3 hours later. The staff treated mum with respect and dignity. Even sending a floral tribute the the funeral. Even though mum was only there a short time the home was amazing and I would recommend .
Your words remind us why we do what we do. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognized. We are saddened to hear about...
Your words remind us why we do what we do. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognized. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
Mum initially went to Freelands Croft for respite care, she had previously been to other homes for this. When it became clear she would need permanent residential care, she specifically asked to go back to Freelands which they were able to accommodate. She has been a resident for nearly 4 years now...
Mum initially went to Freelands Croft for respite care, she had previously been to other homes for this. When it became clear she would need permanent residential care, she specifically asked to go back to Freelands which they were able to accommodate. She has been a resident for nearly 4 years now & is very happy there. She loves the staff, her room is nice & airy, overlooking the gardens & the food is really good. I have peace of mind that she is well looked after. All of the staff are wonderful & very caring. I am kept informed on her well being & consulted on any decision making. I would thoroughly recommend Freelands Croft.
Thank you for your lovely review. We're delighted to hear that you're pleased with the facilities at Freelands Croft. We work hard to ensure our home feels welcoming, comfortable and well cared for. Thank you for recognizing the care and dedication of our team. Feedback like yours motivates us to keep striving to provide the highest standards of care.
The staff at Freelands Croft are incredibly kind and caring. Placing a parent in a care home is an emotional time but the staff help ease the transition and adapt to my mum' changing needs. They are very accommodating and happy to help. The schedule of activities is normally quite varied - the...
The staff at Freelands Croft are incredibly kind and caring. Placing a parent in a care home is an emotional time but the staff help ease the transition and adapt to my mum' changing needs. They are very accommodating and happy to help. The schedule of activities is normally quite varied - the activities team try to plan activities to include as many residents as possible and arrange occasional outings for those that are able to join.
Thank you for your lovely review. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're pleased to hear that you've enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. We're looking forward to creating many more happy memories with you and your family.
Excellent compassionate care. Professional positive and polite. Difficult circumstances managed carefully. Coordinated programme of care including GP assessment and care home. Responsive to particular care needs.
Excellent compassionate care. Professional positive and polite. Difficult circumstances managed carefully. Coordinated programme of care including GP assessment and care home. Responsive to particular care needs.
Thank you for your lovely review. It is always great to hear from family members feeling like their loved one is well cared for and looked after in our home.
We are so pleased that our father has found a home at Freelands Croft. Our thanks go to Sarika, Luna and all of the team at Freelands. They are always friendly and welcoming, and we can see that our father is receiving excellent care for his physical and mental needs. Having him settled in such a...
We are so pleased that our father has found a home at Freelands Croft. Our thanks go to Sarika, Luna and all of the team at Freelands. They are always friendly and welcoming, and we can see that our father is receiving excellent care for his physical and mental needs. Having him settled in such a caring environment is making a really positive impact on his wellbeing, and being local also means we can keep the family connection that he needs. Thank you to everyone at Freelands.
Thank you for your kind words. We are very happy to hear you are pleased with the excellent care your father receives at Freelands Croft. We really appreciate you taking the time to give us your feedback.
And the cakes served was lovely and fresh.
And the cakes served was lovely and fresh.
We appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your experience whilst visiting your Friend. We are pleased to hear that you enjoyed the singing and the cakes. We're committed to making every day as positive and comfortable as possible for your Friend.
Staff are very attentive to her needs....
The food is of a very high standard and creatively thought out With vegetarian options available at every meal time. The Chef likes to interact with the residents as well . Thanks to all and to Luna deputy manager
Your review means a great deal to our team and we're so grateful you shared your experience. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their...
Your review means a great deal to our team and we're so grateful you shared your experience. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. Thank you for recognizing the care and dedication of our team. We're thrilled to hear you've enjoyed the food at Freelands Croft. Our kitchen team puts so much care into preparing fresh meals every day. It's also great to hear that you have enjoyed attending our coffee mornings- we love to keep families connected to the home. We will certainly pass your comments on to the manager.
I take him out on most of my visits...
I take him out on most of my visits so that he gets some exercise, he seems to think because of the problem of falling asleep he has to be supervised.
Thank you for your feedback. We are pleased to hear that your husband has enjoyed getting involved with the activities. Our team works hard to make sure there's something for everyone to take part in. We will certainly pass on your feedback to the care home staff.
Excellent care and superb staff.
Excellent care and superb staff.
Thank you for your review. We are pleased to hear you are pleased with the level of care from our wonderful staff. Please don't hesitate to reach out of there is anything more we can do.
The staff and managers are all amazing, thank you.
The staff and managers are all amazing, thank you.
We appreciate you sharing your experience with our home. We hope that the team at Freelands Croft care home did everything they could to make the transition as easy as possible. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. We're committed to making every day as positive and comfortable as possible for your loved one.
I cannot praise the staff at Freeland's Croft highly enough. My mother has never been so content, comfortable, or genuinely cared for. They look after her with such tenderness and love that it feels as though she is part of their own family. I feel truly blessed to have found such a wonderful care...
I cannot praise the staff at Freeland's Croft highly enough. My mother has never been so content, comfortable, or genuinely cared for. They look after her with such tenderness and love that it feels as though she is part of their own family. I feel truly blessed to have found such a wonderful care home, and it brings me great peace knowing she is in such capable and compassionate hands.
She recently had a chest infection, and thanks to the diligence, attentiveness, and dedication of the staff, she is now well on the road to recovery. I am deeply grateful for everything they do for her each day, I really don't know what I would do without them all. Thank you all very much x
Your review means a great deal to our team and we're so grateful you shared your experience. We are happy to hear you feel like a part of our Freelands Croft family. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. It is fantastic to...
Your review means a great deal to our team and we're so grateful you shared your experience. We are happy to hear you feel like a part of our Freelands Croft family. It's wonderful to know that you feel your loved one has been well cared for- that's exactly what we strive for. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. Please don't hesitate to reach out if there's anything more we can do.
From the moment my mum arrived at Freelands Croft, she was made to feel welcome and comfortable. All the staff are wonderful and have provided incredible support to our whole family.
From the moment my mum arrived at Freelands Croft, she was made to feel welcome and comfortable. All the staff are wonderful and have provided incredible support to our whole family.
Thank you for your kind words. It is always nice to hear words like "Wonderful" being used to describe our Staff. We are very happy to hear you can feel at ease with your Mum in our care. We hope to continue providing your Mum with the best possible care.
I always find my brother content and well looked after. Staff all very pleasant and helpful.
I always find my brother content and well looked after. Staff all very pleasant and helpful.
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Pleasant" and "Helpful" being used to describe our Staff. We hope to continue providing your Brother with the best possible care.
I am happy here
I am happy here
Thank you for your kind words. We are very happy to hear you can feel at ease in our care. We hope to continue providing you with the best possible care.
The care at Freelands Croft is excellent. We feel as well looked after as mum who has done so well since entering the home. The staff are so caring and management excellent.
The care at Freelands Croft is excellent. We feel as well looked after as mum who has done so well since entering the home. The staff are so caring and management excellent.
Thank you for your lovely review. We are happy to hear you feel like a part of our Freelands Croft family and that your Mum is receiving such high standards of care and support. It is wonderful to hear that your Mum has settled in well, and we hope to continue providing your loved one with the best possible care.
Excellent care. Mum has complex dementia and the staff have dine a marvellous job of looking after her.
Excellent care. Mum has complex dementia and the staff have dine a marvellous job of looking after her.
Thank you for your kind review. We are very happy to hear you can feel at ease with your Mum in our care and it is always wonderful to hear words like "Excellent" being used to describe our care. We hope Freelands Croft Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
All members of staff are very friendly and helpful. I have been kept up to date as much as possible the all of my dad's confusion episodes.
All members of staff are very friendly and helpful. I have been kept up to date as much as possible the all of my dad's confusion episodes.
Thank you for your lovely review. We are pleased to hear that you have been kept well up to date with how your Dad is doing, and it is brilliant to hear that you and your loved one have received high standards of care and support during your Dad's stay. Please let us know if there is anything we can do to make your Dad's stay as comfortable as possible.
My visits are always welcomed by all the staff. They are always kind and consistent with the people in their care. They always find time to take questions, update you and ensure your visit is important. The reception. Management/care staff are and always been in my opinion, excellent and genuine in...
My visits are always welcomed by all the staff. They are always kind and consistent with the people in their care. They always find time to take questions, update you and ensure your visit is important. The reception. Management/care staff are and always been in my opinion, excellent and genuine in their assisting.
Thank you for your lovely review. It is always nice to hear words like "Kind" and "Consistent" being used to describe our care. We hope to continue providing your loved one with the best possible care.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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There are no upcoming events for Freelands Croft Care Home.
There are no accreditations posted yet for Freelands Croft Care Home.
There are no Team Members posted yet.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 64 Single Rooms.
Close to Local shops, Near Public Transport, Lift, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Freelands Croft Care Home to verify any information. View our terms and conditions. Freelands Croft Care Home has an Enhanced Service -what an Enhanced Service includes.