
Peace of mind that my father is being well cared forDavid S(Son of Resident/Service User)

Freelands Croft is like a home away from homeDanielle H(Friend of Resident/Service User)

Great care and understanding from day one.A C(Son-in-law of Resident/Service User)

Peace of mind that my father is being well cared forDavid S(Son of Resident/Service User)

Freelands Croft is like a home away from homeDanielle H(Friend of Resident/Service User)

Great care and understanding from day one.A C(Son-in-law of Resident/Service User)

Freelands Croft provides specialised support tailored to individuals living with dementia, ranging from early-stage care through to more complex nursing, residential, short-stay, and day care requirements.
The home features 64 comfortable rooms designed to accommodate couples whenever possible. All rooms include private accessible wet rooms, flat-screen televisions, and 24-hour nurse call systems, with many offering scenic views across the large, landscaped gardens that wrap around the property.
Communal spaces are thoughtfully...
Care Provided by Freelands Croft Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
The price(s) shown are provided by the care home. Contact Freelands Croft Care Home for full pricing details and T&Cs.
Contact Freelands Croft Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Sarika Kunwar (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
Visiting
- The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. We’re on the southern edge of Church Crookham, close to Redfields Garden Centre.
Parking
- Parking available on site.
Freelands Croft Care Home Reviews (111)
Freelands Croft Care Home has a Review Score of 9.6 (9.631) out of 10, based on 26 reviews in the last 2 years.
Over all time Freelands Croft Care Home has 111 reviews.
Find the home very good, very clean all together. The food is very good, the staff friendly and good.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.
I felt very welcome and feel safe. I feel I need more diabetic foods supplied such as custard, cakes, sugar-free drinks such as fruit juices and squash. I feel my family are welcome and actively encouraged to join in the activities.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
My Grandad was in Freelands Croft Care Home for just over 5 years, unfortunately, he is no longer with us. It was a hard decision to move him into a nursing home but we realised it was for his own good due to his dementia diagnosis. Our experience of the service they provided was exemplary. The facilities, location and most importantly the staff are excellent. They have provided my Grandad with an extremely high level of person-centred care and they have always provided myself and the rest of my family with the same reassurance that he is safe and happy and is being treated with the respect that he deserved. I cannot recommend Freelands Croft enough. The one thing my Grandad looked forward to was the weekly outings which could be to the Seaside for Fish & Chips or just visiting the local Garden Centre for Afternoon Tea.
So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. I hope that in time to come when you look back on the time that your Grandad was with us it gives you comfort knowing that he was safe and happy.
During his stay, he enjoyed the food, environment and entertainment. He was able to occupy the same room for all his 5 and a half years stay.
I am so happy that we chose Freelands Croft Care Home and would strongly recommend it. Many thanks to the management and staff over the years.
So sorry to hear of your loss, please accept our condolences. It is lovely to hear that your father enjoyed all the different things at the home and I hope that you have some happy memories of him while he stayed with us.
As soon as I got to Freelands, I was so welcome from day one until I left after 12 days. Everybody was so helpful and caring at any hour of the day. If there was on the menu I did not like or was able to eat, the chef would bend over backwards to get me something I would like, on odd occasions I would be unable to eat 3 times a day.
All the staff and nurses were excellent, superb. I can't praise them enough for what they did for me. The hairdresser to the cleaners were all so excellent in every department, everybody looked after me well all the time. I am looking forward to the next time I go back for another holiday, it's so laid back that you forget they are the staff who are looking after you. Thank you very much.
We're very appreciative of any feedback we receive and we're very happy to hear you enjoyed your holiday with us and you got a full experience of our home!
They are all a credit to your business.
Condolences. Thank you for taking the time to write a review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team
If respite is needed in future, I would certainly return to Freeland Croft.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
My mother's care in this home has been lovely, mum was very ill but the care and compassion was excellent. Thank you is just not enough.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I was greeted by the home manager and taken to his room by his deputy. The room was pleasant and had an en suite toilet and shower. Over the next few days I met several carers all cheerful efficient and gentle. The call button was always swiftly responded to. The cook dealt well with my special diet. I am looking forward to my next stay at Freelands Croft.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
I went to meet the manager. Very nice offered tea and coffee by staff. Showed all over home, met staff on call. My husband went in for respite well looked after. Impressed by staff, friendly. Rooms very nice. Bathroom with wet room. His visitor very impressed. Nice gardens. Very quiet, would really recommend to anybody needing a care home.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I found visiting a bit testing at times, but the support was there if I needed it, but being a private person I kept my feelings to myself.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 03 August 2026Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
News (0) & Events (0)
There are no news items for Freelands Croft Care Home.
There are no upcoming events for Freelands Croft Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Freelands Croft Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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