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Freelands Croft Care Home

Redfields Lane, Church Crookham, Fleet, Hampshire GU52 0AD
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Peace of mind that my father is being well cared forDavid S(Son of Resident/Service User)
Freelands Croft Care Home, Fleet
Freelands Croft is like a home away from homeDanielle H(Friend of Resident/Service User)
Freelands Croft Care Home, Fleet
Great care and understanding from day one.A C(Son-in-law of Resident/Service User)
Freelands Croft Care Home, Fleet

Freelands Croft provides specialised support tailored to individuals living with dementia, ranging from early-stage care through to more complex nursing, residential, short-stay, and day care requirements.

The home features 64 comfortable rooms designed to accommodate couples whenever possible. All rooms include private accessible wet rooms, flat-screen televisions, and 24-hour nurse call systems, with many offering scenic views across the large, landscaped gardens that wrap around the property.

Communal spaces are thoughtfully...  

Care Provided by Freelands Croft Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,445From £1,590
Nursing Dementia CareFrom £1,645From £1,810

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Contact Freelands Croft Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sarika Kunwar (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)

Visiting

  • The home is open to admissions. The home is open to everyone. There’s no need for your loved one to have Bupa health insurance. We’re on the southern edge of Church Crookham, close to Redfields Garden Centre.

Parking

  • Parking available on site.

Freelands Croft Care Home Reviews (111)

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9.6

Freelands Croft Care Home has a Review Score of 9.6 (9.631) out of 10, based on 26 reviews in the last 2 years. Over all time Freelands Croft Care Home has 111 reviews.

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Review from M O (Cousin of Resident) published on 5 March 2018 Submitted via Postal Card
Overall Experience

Find the home very good, very clean all together. The food is very good, the staff friendly and good.

Reply from Jayne Duck, Customer services administrator at Freelands Croft Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from M S (Resident / Service User) published on 23 February 2018 Submitted via Postal Card
Overall Experience

I felt very welcome and feel safe. I feel I need more diabetic foods supplied such as custard, cakes, sugar-free drinks such as fruit juices and squash. I feel my family are welcome and actively encouraged to join in the activities.

Reply from Jayne Duck, Customer Services Administrator at Freelands Croft Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

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Review from Brendon C (Grandson of Resident) published on 13 February 2018 Submitted via Website
Overall Experience

My Grandad was in Freelands Croft Care Home for just over 5 years, unfortunately, he is no longer with us. It was a hard decision to move him into a nursing home but we realised it was for his own good due to his dementia diagnosis. Our experience of the service they provided was exemplary. The facilities, location and most importantly the staff are excellent. They have provided my Grandad with an extremely high level of person-centred care and they have always provided myself and the rest of my family with the same reassurance that he is safe and happy and is being treated with the respect that he deserved. I cannot recommend Freelands Croft enough. The one thing my Grandad looked forward to was the weekly outings which could be to the Seaside for Fish & Chips or just visiting the local Garden Centre for Afternoon Tea.

Reply from Jayne Duck, Customer Services Administrator at Freelands Croft Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words. I hope that in time to come when you look back on the time that your Grandad was with us it gives you comfort knowing that he was safe and happy.

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Review from C C (Daughter of Resident) published on 12 June 2017 Submitted via Postal Card
Overall Experience
My father who sadly passed away this week spent five and a half years at Freelands Croft Care Home. He suffered from dementia. He has the most caring passing with excellent care from all the experienced staff under the management who are first class.
During his stay, he enjoyed the food, environment and entertainment. He was able to occupy the same room for all his 5 and a half years stay.

I am so happy that we chose Freelands Croft Care Home and would strongly recommend it. Many thanks to the management and staff over the years.

Reply from Jayne Duck, Customer Services Administrator at Freelands Croft Care Home

So sorry to hear of your loss, please accept our condolences. It is lovely to hear that your father enjoyed all the different things at the home and I hope that you have some happy memories of him while he stayed with us.

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Review from Timothy John D (Resident / Service User) published on 12 June 2017 Submitted via Postal Card
Overall Experience

As soon as I got to Freelands, I was so welcome from day one until I left after 12 days. Everybody was so helpful and caring at any hour of the day. If there was on the menu I did not like or was able to eat, the chef would bend over backwards to get me something I would like, on odd occasions I would be unable to eat 3 times a day.

All the staff and nurses were excellent, superb. I can't praise them enough for what they did for me. The hairdresser to the cleaners were all so excellent in every department, everybody looked after me well all the time. I am looking forward to the next time I go back for another holiday, it's so laid back that you forget they are the staff who are looking after you. Thank you very much.

Reply from Tom M, Customer Service Administrator at Freelands Croft Care Home

We're very appreciative of any feedback we receive and we're very happy to hear you enjoyed your holiday with us and you got a full experience of our home!

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Review from Tim P (Son of Resident) published on 22 May 2017 Submitted via Postal Card
Overall Experience
My mother recently passed away and I would just like to commend all the staff and management at Freelands Croft for the caring, professional and empathetic way they looked after my mother. She was always a lady of dignity and your staff ensured she felt this way until her passing.

They are all a credit to your business.

Reply from Simone Berkeley, Customer Service Advisor at Freelands Croft Care Home

Condolences. Thank you for taking the time to write a review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team

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Review from Robert M (Resident / Service User) published on 16 March 2017 Submitted via Postal Card
Overall Experience
I have been staying at Freelands Croft for 5 weeks respite and I have been happy, content, have been made welcome and have had a free run during my stay. I have received help and support as I have needed it and the staff are all wonderful.

If respite is needed in future, I would certainly return to Freeland Croft.

Reply from Emily Wilson, Customer Service Administrator at Freelands Croft Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Jan B (Daughter of Resident) published on 12 January 2017 Submitted via Postal Card
Overall Experience

My mother's care in this home has been lovely, mum was very ill but the care and compassion was excellent. Thank you is just not enough.

Reply from Rose Pickering, Customer Service Administrator at Freelands Croft Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Helen D (Resident / Service User) published on 30 June 2016 Submitted via Postal Card
Overall Experience

I was greeted by the home manager and taken to his room by his deputy. The room was pleasant and had an en suite toilet and shower. Over the next few days I met several carers all cheerful efficient and gentle. The call button was always swiftly responded to. The cook dealt well with my special diet. I am looking forward to my next stay at Freelands Croft.

Reply from Rachel Elliott, Customer Service Administrator at Freelands Croft Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Review from Christine E (Wife of Resident) published on 21 June 2016 Submitted via Postal Card
Overall Experience

I went to meet the manager. Very nice offered tea and coffee by staff. Showed all over home, met staff on call. My husband went in for respite well looked after. Impressed by staff, friendly. Rooms very nice. Bathroom with wet room. His visitor very impressed. Nice gardens. Very quiet, would really recommend to anybody needing a care home.

Reply from Rose Pickering, Customer Service Administrator at Freelands Croft Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from T J (Son of Resident) published on 21 June 2016 Submitted via Postal Card
Overall Experience

I found visiting a bit testing at times, but the support was there if I needed it, but being a private person I kept my feelings to myself.

Reply from Rose Pickering, Customer Service Administrator at Freelands Croft Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 03 August 2026

Spacious rooms available for dementia care – long and short stay care available. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.

News (0) & Events (0)

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

Accreditations

There are no accreditations posted yet for Freelands Croft Care Home.

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Freelands Croft Care Home to verify any information. View our terms and conditions. Freelands Croft Care Home has an Enhanced Service -more info.