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Care Homes Owned by Bupa Care Homes in Dorset

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Dorset

Only the locations & reviews in Dorset for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10339 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Dorset (3)

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3 Care Homes owned by Bupa Care Homes in Dorset
Queensmount Care Home

18 Queens Park West Drive, Bournemouth BH8 9DA 

9.8 189 reviews
"Queensmount Care Home is an excellent place that makes all residents feel prioritised, and well-looked after. Personal needs are met…"   Read all 189 reviews
Location Type Care Home

Recently rated Outstanding (August 2022) for a second time in a row and one of a handful of homes to be rated Outstanding in all areas across England, Queensmount offers a range of short and long stay residential and nursing care plans including day… Read more about Queensmount Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 49 Rooms
  • from £1,470 / week
The Lindsay Care Home

47A Lindsay Road, Poole BH13 6AP 

9.7 136 reviews
"My sister has been well cared for and the staff have been very patient. The care home is very friendly and I have been kept informed at all…"   Read all 136 reviews
Location Type Care Home

The Lindsay is a care home offering nursing, residential, dementia and palliative care. Short stays and day care are offered to help both carers and their elderly loved ones at times when they need a break or a little extra support. Rated 'Good'… Read more about The Lindsay Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 70 Rooms
  • from £1,300 / week
The Links Care Home

1 Golf Links Road, Broadstone BH18 8BE 

9.7 127 reviews
"My dad has been living at The Links for a year now and he has been very well cared for. Everyone at The Links has played their part in…"   Read all 127 reviews
Location Type Care Home

This care home is proud to be able to display an Outstanding CQC rating (November 2023). The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of Dorset’s beautiful beaches and countryside. The Links… Read more about The Links Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 68 Rooms
  • from £1,375 / week

Bupa Care Homes Reviews in Dorset (452)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.677) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Reviewer Connection to Bupa Care Homes
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Review of

The Lindsay Care Home

from T C (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been well cared for and the staff have been very patient. The care home is very friendly and I have been kept informed at all times about problems with my sisters health.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

Thank you for your review. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Please let us know if there is anything we can do to make your sister-in-law's stay as comfortable as possible.

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Review of

The Lindsay Care Home

from D P (Brother-in-law of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Lindsay Care Home is like a four-star hotel with nursing care. The staff are professional, friendly and welcoming and show a caring attitude to the residents. I felt welcome every time I went there, but more important, my sister in law is happy there.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

It's always encouraging to read reviews like this. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're delighted to hear that you're pleased with the facilities at The Lindsay. We work hard to ensure our home feels welcoming, comfortable and well cared for. We hope to continue providing your loved one with the best possible care.

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Review of

The Lindsay Care Home

from Sandra K (Friend of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a visitor bringing a wife to see her husband 3 times a week. On arrival greeted by staff and made very welcome. When going to his room all staff speak and make a drink when given him one even when very busy. They work very hard and stop to help when needed. I have my hair done and hair dresser
is very good.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

Thank you for taking the time to leave your review. We are very happy to hear how welcoming the staff are when you visit the home and how they go above and beyond to make you all feel at ease. We are looking forward to seeing you again.

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Review of

The Lindsay Care Home

from Diane C (Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed by the high standards of care from all the staff here. Everyone has been extremely pleasant and attentive and competent. It is a very friendly, professional and reassuring place to be, especially as I have just left hospital.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

Thank you for taking the time to leave your review. It is always nice to hear words like "attentive" and "professional" being used to describe our care. Thank you for choosing The Lindsay for your stay.

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Review of

The Lindsay Care Home

from M S (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received good care kept fed and watered and he likes communicating with staff. Thank you for all of his care. I appreciate it. He likes coffee and can be heard calling coffee coffee also he expects it straight away. He is very good doing exercises thank you.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care. We hope to continue providing your loved one with the best possible care.

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Review of

The Links Care Home

from M C (Husband of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife has alzheimers dementia and goes to The Links weekly for day care. All the staff including admin staff welcome her by name and she responds to them. She is always happy to be there and when I collect her in the evening she usually seems content.
Reply from David Mclean, Customer Service Adviser at The Links Care Home

Thank you for taking the time to leave your kind words. We are very happy to hear you can feel at ease with your wife in our care during their day care visits. We hope to continue providing your wife with the best possible care and we look forward to seeing you again soon.

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Review of

The Links Care Home

from Lisa W (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been living at The Links for a year now and he has been very well cared for. Everyone at The Links has played their part in making him feel comfortable, settled and safe. He is always treated with dignity & patience. All staff take time to chat with him including housekeeping, maintenance
and catering staff. He really enjoys the programme of social activities - there is always something happening each day, including music, entertainment. He really enjoys the keep fit sessions. Thanks to two members of staff in particular's efforts he has been able to go on some of the outings in the local area. A recent highlight was a boat trip and the harbour in a wheelchair friendly boat. Incredible was how he described it. Many thanks xxx
Reply from David Mclean, Customer Service Adviser at The Links Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Dad in our care and we hope The Links care home did everything possible to make the transition as easy as possible. It is always nice to hear words like "dignity and patience" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review of

The Lindsay Care Home

from V D (Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend The Lindsay most certainly. The staff very friendly and kind and very helpful. Every floor is so clean fresh and tastefully done, and comfortable and I love their light fittings.
Reply from David Mclean, Customer Service Adviser at The Lindsay Care Home

Thank you for your kind words. It is always nice to hear from residents feeling like they are cared for and looked after and it is always nice to hear words like "very friendly and very kind" being used to describe our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of

Queensmount Care Home

from J A (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff on reception are always warm + welcoming, happy to help when needed. I have found both nursing + care staff caring and conscientious and always ready to meet her needs. Also if she has a medical problem action is taken to address the issue and she is given the relevant treatment. The activities
staff are excellent and do their best to meeting mums needs and stimulate her with thought-provoking games and fun activities. They are very attuned to the needs of the residents and go out of their way to keep them happy. Mum is happy eating snack and the restaurant staff have got used to this and are always kind and courteous. Mum and I find the laundry staff extremely helpful + cheerful. They light up the room whenever we see them.
Reply from Lisa Henderson, Customer Care Advisor at Queensmount Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "Caring" and "Conscientious" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review of

Queensmount Care Home

from Corin B (Grandson of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Queensmount Care Home is an excellent place that makes all residents feel prioritised, and well-looked after. Personal needs are met extremely responsively and dealt with great care. I would personally highly recommend this place.
Reply from Lisa Henderson, Customer Care Advisor at Queensmount Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

The Lindsay Care Home

from J R (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into The Lindsay after not being able to cope at home on her own any longer. Since she 1st moved in, the staff have been very friendly and helpful. The home is always lovely and clean. The food looks amazing.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are also delighted to hear how much of a difference the staff have made to this transition. We totally agree that the food at The Lindsay is delicious! I'm glad your mum is enjoying the stay. We are looking forward to seeing you again soon.

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Review of

The Lindsay Care Home

from Liz H (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
I am restricted with number of words. I had concerns about Mum's care up to Feb 2025 when she passed away after 5+ years at The Lindsay. During that time there were 6 changes of manager and countless issues, some serious enough to report to both the CQC and local authority. My main concern was call
bell response times. The current manager took 4 months to formally apologise about such issues with Mum's care early this year. I also reported to BUPA several H&S concerns which could have affected residents, visitors and staff... why did it take a relative to point out hazards! Why didn't I move Mum elsewhere? Well, her first years at The Lindsay were mostly under Covid restrictions and then, with her Alzheimer's, it was deemed best for her to stay in the environment which was familiar.Therefore my only hope was to fight for improvement... but it was stressful and exhausting for me to do so, and the home has just been upgraded from "Requires Improvement" to "Good" by the CQC.
Reply from Julie Walsh, Customer Care Adviser at The Lindsay Care Home

We're sorry you were not always happy with your mum's care during the 5 years she spent with us. She was a much-loved member of The Lindsay family. The team are naturally very proud of the Good CQC rating received, recognising their efforts and the stable management team in place. I am so very sorry for your loss.

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Review of

The Lindsay Care Home

from J M (Sister of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at the Lindsay for two weeks. I have been very impressed with the staff and the facilities . The caregivers are all friendly and has made my sister feel at home. I am welcomed whenever I come to visit, and having shared a meal with her, I was very impressed with the food. I was
particularly impressed that staff have made an effort to include my sister in activities.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Lindsay Care Home

Thank you for your lovely review. We are happy to hear that your Sister has been made to feel at home in such a short time and that you always feel welcomed on your visits. We hope to continue providing your Sister with the best possible care.

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Review of

Queensmount Care Home

from Keith P (Friend of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear friend was a resident at the care home for about a year. During his time there, he received excellent care, and was always made to feel part of the family. The staff were so nice and friendly towards us when we used to visit, so high praise to all the staff. It was so nice that after his funeral,
family and friends were invited back to remember him.
Reply from Lisa Henderson, Customer Care Advisor at Queensmount Care Home

Thank you for your kind words. We are saddened to hear about your loss. We are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your Friend received the best possible care.

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Review of

The Lindsay Care Home

from Paul W (Grandson of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
To say that one member of staff, every time I come to see my gran, she always goes above and beyond, her laughter and quick wit is infectious. She is, to me, what seems to bind the building together.
Also, the member of staff on reception always remembers me, good front of house.
Reply from Lisa Henderson, Customer Care Advisor at The Lindsay Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Gran in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Gran with the best possible care.

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Review of

The Links Care Home

from Denise H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff from the management team down to the cleaners treat my mum and myself with care and respect. They have supported me when I have needed answers re care and signposted me to the right agencies to get that support if unable to provide it themselves.
All the carers and nursing staff know
my name, and recently, the activities team helped provide mum with a 90th birthday party.
Photos go on their social media page so my sister, who lives far away, can be part of mum's life still
Reply from Lisa Henderson, Customer Care Advisor at The Links Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mum in our care. It is lovely to hear that home helped with Mum's birthday party. We hope to continue providing your Mum with the best possible care.

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Review of

The Lindsay Care Home

from Jason K (Son of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely place to live and the care is second to none, I have been very impressed with all that I have seen.
Reply from David Mclean, Customer Service Adviser at The Lindsay Care Home

Thank you for your lovely words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of

The Lindsay Care Home

from Catherine C (Daughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent food and service in the dining room. Staff were consistently patient and helpful.
Reply from Fran Donno, Customer Service Adviser at The Lindsay Care Home

We appreciate you taking the time to leave us your lovely review. It is always wonderful to hear words like "Patient" and "Helpful" being used to describe our staff and we hope The Lindsay Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

The Lindsay Care Home

from Wendy J (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad very happy, and well looked after. Always enjoys the food.
Reply from Maria Ricketts, Customer Care Adviser at The Lindsay Care Home

Thank you for your kind words. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible.

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Review of

The Links Care Home

from Terry V (Husband of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I can say is exceptional in everything that they do.
Reply from Lisa Henderson, Customer Care Advisor at The Links Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Awards / Recognitions (8)

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