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Care Homes Owned by Bupa Care Homes in Dorset

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Only the locations & reviews in Dorset for Bupa Care Homes are being shown.

Bupa Care Homes Locations in Dorset (3)

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3 Care Homes owned by Bupa Care Homes in Dorset

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Queensmount Care Home
18 Queens Park West Drive, Bournemouth BH8 9DA
"My friend is a resident there & she is looked after very well, staff & food , entertainment 100% a lovely home with access for friends /..."Read all 198 reviews

from £1,470 / week49 rooms

Location Type: Care Home

Rated Outstanding in all areas by the CQC (August 2022), Queensmount offers personalised short and long-stay residential and nursing care, including day care and specialist support for people living with... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
The Links Care Home
1 Golf Links Road, Broadstone BH18 8BE
"Very friendly warm staff without exception, both night shift and especially day shift, encouraging me with smiles to start rebuilding leg..."Read all 139 reviews

from £1,390 / week68 rooms

Location Type: Care Home

This care home is proud to be able to display an Outstanding CQC rating (November 2023). The Links is in the lovely village setting of Broadstone, close to local amenities and within easy reach of... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
The Lindsay Care Home
47A Lindsay Road, Poole BH13 6AP
"My mum has settled very well into The Lindsay. The staff are friendly and attentive to her needs, and it is a clean and tidy place. There..."Read all 140 reviews

from £1,300 / week70 rooms

Location Type: Care Home

The Lindsay is a care home offering nursing, residential, dementia and palliative care. Short stays and day care are offered to help both carers and their elderly loved ones at times when they need... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in Dorset (477)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.635) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Showing 477 reviews matching selected criteria
Review of Queensmount Care Home from Denise P (Friend of Resident) published on 21 August 2026 Submitted via Website
Overall Experience

My friend is a resident there & she is looked after very well, staff & food , entertainment 100% a lovely home with access for friends / relatives to help themselves to hot / cold drinks .set in a lovely area with a golf club park opposite,,

Reply from Alessia Amato, Customer Service Adviser at Queensmount Care Home

Thank you for your lovely review. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognized. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We're looking forward to creating many more happy memories with you and your friend.

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Review of Queensmount Care Home from Elaine M (Daughter-in-law of Resident) published on 19 August 2026 Submitted via Postal Card
Overall Experience
Always welcome at reception.
Queensmount has a happy 'vibe'
The resident lounges all super to sit and relax and while the time away.

My mother in law has enjoyed the time she has spent during all the activities.

Reply from Megan O'Connor, Customer Service Adviser at Queensmount Care Home

Thank you for your kind words. We're delighted that your loved one found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. Thank you for choosing Queensmount for your Mother in law's stay.

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Review of Queensmount Care Home from Bridget P (Friend of Resident) published on 19 August 2026 Submitted via Postal Card
Overall Experience

I have been visiting an old friend of mine, who has been in the care home for a few months. What a beautiful home. The staff are wonderful. The home is beautiful. I rate this home 100%. I cannot find a single fault. Well done to all the staff.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Queensmount Care Home

Thank you for your lovely review. We are happy to hear you find our staff wonderful. Thank you again for your recommendation.

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Review of Queensmount Care Home from V B (Respite Resident) published on 10 August 2026 Submitted via Postal Card
Overall Experience

My seventh stay here, this time for respite and once again very well looked after. I am sure there will be an eighth time, and get my usual welcome back.

Reply from Fran Donno, Customer Service Adviser at Queensmount Care Home

We're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your experience. Hearing that our care brings you peace of mind truly means so much to us. We're looking forward to creating many more happy memories with you.

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Review of Queensmount Care Home from Betty G (Resident / Service User) published on 7 August 2026 Submitted via Postal Card
Overall Experience

I feel very secure here, having lived alone for some years, I am very happy to have so much company each day

Reply from Alessia Amato, Customer Service Adviser at Queensmount Care Home

Thank you for your lovely review. Hearing that our care brings you peace of mind truly means so much to us. Please don't hesitate to reach out if there's anything more we can do.

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Review of The Links Care Home from Keith P (Respite Resident) published on 6 August 2026 Submitted via Website
Overall Experience

Very friendly warm staff without exception, both night shift and especially day shift, encouraging me with smiles to start rebuilding leg and muscle strength with Zimmer-aided walks along the ground floor corridor and in the small sculpted garden. Food was plentiful, usually very tasty; some first choices ran out. It was my first time needing convalescence care in a home. I think I was the only short-break care patient and the experience was surprisingly pleasant. I enjoyed the Friday communal singing afternoon. My family rallied round to find me this care; I'd had 2 falls at home and was admitted to Hospital for an operation to repair tendon damage but also for further tests. I stayed for the first three and a half weeks after my operation (an intermediary CHS acting as a kind of 'speed dating bureau' between patients leaving hospital soon and homes local to the hospital having convalescent care vacancies the patient/ family are prepared to pay for, found me the room).

Reply from Alessia Amato, Customer Service Adviser at The Links Care Home

Your review means a great deal to our team and we're so grateful you shared your experience. We're delighted that you found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for choosing The Links for your stay.

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Review of Queensmount Care Home from Jane S (Friend of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience

Caring friendly Staff Very Welcoming

Reply from Alessia Amato, Customer Service Adviser at Queensmount Care Home

Thank you for your feedback. We have genuine regards for all of our residents. We hope to continue providing your loved one with the best possible care.

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Review of The Links Care Home from Mandie B (Sister of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

From the moment of my first visit I was impressed. I knew I had to transfer my brother here from a care home up north. The communication and assistance to complete this transfer was excellent. All the staff here are friendly, considerate, polite and mainly treat my brother as a human being worthy of dignity and care. Nothing is too much trouble. I am blown away with the level of care. Thank you everyone.

Reply from Alessia Amato, Customer Service Adviser at The Links Care Home

It's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience. Your comments are a testament to the dedication of everyone in the home.

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Review of The Lindsay Care Home from F H (Son of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience
My mum has settled very well into The Lindsay. The staff are friendly and attentive to her needs, and it is a clean and tidy place.

There are a range of activities which are very suitable for her dementia. Overall, I am very happy that her need are being fully met.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

We appreciate you sharing your experience with our home. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We're committed to continuing to support you and your family in every way we can.

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Review of The Lindsay Care Home from Roy R (Resident / Service User) published on 6 July 2026 Submitted via Postal Card
Overall Experience

5 star hotel with 5 star care. Lovely people and facilities. Food maybe a little modest.

Reply from Alison Horridge, Customer Advisor on behalf of the team at The Lindsay Care Home

Thank you for your review. We are happy to hear you found our staff and facilities to be lovely. Thank you for choosing us for your stay.

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Review of The Lindsay Care Home from C G (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

Mum moved into the Lindsay in May 2026 since she moved in she has been with kindest and respect at all times. All staff including the chefs have taken great to ensure all her needs are met. All staff encourage mum to participate in activities, express her choices and preferences. The welcoming friendly experience starts as soon as you walk through the door and nothing is too much trouble.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

Thank you for your lovely feedback. We are delighted to hear that your mum has settled in so well and is being treated with such kindness and respect. It's wonderful to know that our team, including the chefs, are helping to ensure her individual needs, choices and preferences are supported every...  

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Review of The Links Care Home from Josephine P (Stepdaughter of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

My stepfather's needs and daily nursing care is provided for at the highest level here at The Links thanks to their friendly, conscientious and approachable team of staff. You are all most gratefully appreciated; from the reception staff, caretakers, manager, catering, cleaners, carers and nursing staff. Thank you.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care Home

Thank you for your wonderful feedback. We are delighted to hear that your stepfather is receiving such high-quality care and support from the team at The Links. It means so much to know that the dedication, compassion and professionalism of our staff have made a positive difference to your family's...  

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Review of Queensmount Care Home from M H (Son of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

My mother was a resident for over 4 years. This is an excellent, well-run home with friendly, capable and efficient staff throughout who always seemed to be happy to go the extra mile for the residents' benefit. However, the one negative was the massive fee increases. In 4 years, the fees increased by 50%. I realise there has been inflation and costs rise, these rises seem excessive and had my mother lived longer, she may have had to move as this was draining her savings rapidly.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Queensmount Care Home

Thank you for your kind feedback about Queensmount Care Home. We are so pleased to hear your positive comments about our team and the care your mother received during her time with us. Please accept our condolences for your loss.

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Review of The Links Care Home from A M (Friend of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

My friend is happy in The Links. Staff are amazing - food is great. Range of activities is wonderful.

Reply from Fran Donno, Customer Service Adviser at The Links Care Home

We appreciate you sharing your experience with our home. We are pleased to hear that your Friend is happy at The Links. It is wonderful to hear that you are impressed with the food and activities provided. We're committed to making every day as positive and comfortable as possible for your Friend.

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Review of Queensmount Care Home from M B (Respite Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience

Words cannot be found to say. Thank you everyone, for their help and encouragement.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Queensmount Care Home

Your review means a great deal to our team and we're so grateful you shared your experience. Your comments are a testament to the dedication of everyone in the home. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of The Lindsay Care Home from L S (Wife of Resident) published on 23 February 2026 Submitted via Postal Card
Overall Experience

Mention the word 'care home' can have a very daunting thought, however, I visited The Lindsay Care Home, unannounced and quite nervous, only to be greeted very warmly by a lovely lady who instantly put me at ease. I was given a comprehensive tour of the home and delt it would be a perfect place for my husband's requirements. Two weeks later I feel very happy with my choice. The manager is very approachable. The chef is amazing serving food to a high standard, how many care homes offer a full English! The caregivers are patient and very understanding. Well done to all the staff at The Lindsay for going the extra mile!

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care Home

Your feedback means a lot to us and the team at The Lindsay Care Home. The transition into a care home can indeed be daunting but it is great to hear how reassuring and welcoming the team were while your husband settled in with us. It's wonderful to know that you feel your loved one has been well...  

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Review of Queensmount Care Home from Roy G (Son of Resident) published on 5 February 2026 Submitted via Website
Overall Experience

Just celebrated my Mums 101st Birthday at Queensmount. The staff are all so kind and once again went out of their way to make mums day special and memorable for us all. We really appreciate all that they do for mum all year around and for us the family on such fantastic occasions as these.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Queensmount Care Home

It's always encouraging to read reviews like this. We are honoured to have celebrated your mother's 101st birthday with you. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We are looking forward to seeing you again.

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Review of The Links Care Home from Sue M (Sister-in-law of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience

The Links manager and staff have always been friendly, helpful and professional from the first visit, through wife's death and settling into home and finally David's death in Decemeber. Our wishes and requests were acted on quickly and sensitively. David settled well and was always grateful for such a nice place to live. Friends and family always felt welcomed for visits anytime. David was encouraged to join in with activities and had some fun times both in the home and on outings. Thank you all at The Links for everything you did.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care Home

We appreciate you taking the time to write this during what must be a very difficult time. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.

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Review of The Links Care Home from Michael S (Son of Resident) published on 16 January 2026 Submitted via Postal Card
Overall Experience

My mother was a resident at the Bupa The Links Care Home for 3 years until her death. She received very good care, and the staff were all very caring and supportive during her final years. Mum truly appreciated the lovely staff, and felt safe and relaxed. The staff were also very supportive of our family. The staff have our gratitude.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care Home

Thank you for taking the time to leave this lovely review for The Links. We are so pleased to hear that you have felt supported over the years by the care and attention that the staff have provided. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.

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Review of The Links Care Home from Bobby G (Son of Resident) published on 9 January 2026 Submitted via Website
Overall Experience
My mum has been a resident here for almost 3yrs. The Links (golf) is the most amazing care home. Staff are attentive and caring, ensuring my mum is always happy and comfortable.
Everyday there are great activities/entertainment at 2pm following lunch. The food is very good indeed too.

It's 5 Stars from me!!!

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care Home

We're so grateful that you've taken the time to share your thoughts. We cannot ask for much better than a 5 star review! We are so pleased to hear that your mother has settled in with us and has been enjoying life at The Links for so long. Your comments are truly a testament to the staff who work...  

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Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

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