Bupa Care Homes in Dorset | 3 Care Homes

Review of
The Links Care Home
from Sue M (Sister-in-law of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

The Links manager and staff have always been friendly, helpful and professional from the first visit, through wife's death and settling into home and finally David's death in Decemeber. Our wishes and requests were acted on quickly and sensitively. David settled well and was always grateful for such

a nice place to live. Friends and family always felt welcomed for visits anytime. David was encouraged to join in with activities and had some fun times both in the home and on outings. Thank you all at The Links for everything you did.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.

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Review of
The Links Care Home
from Michael S (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother was a resident at the Bupa The Links Care Home for 3 years until her death. She received very good care, and the staff were all very caring and supportive during her final years. Mum truly appreciated the lovely staff, and felt safe and relaxed. The staff were also very supportive of our family.

The staff have our gratitude.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeThank you for taking the time to leave this lovely review for The Links. We are so pleased to hear that you have felt supported over the years by the care and attention that the staff have provided. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.

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Review of
The Links Care Home
from Bobby G (Son of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

My mum has been a resident here for almost 3yrs. The Links (golf) is the most amazing care home. Staff are attentive and caring, ensuring my mum is always happy and comfortable.
Everyday there are great activities/entertainment at 2pm following lunch. The food is very good indeed too.
It's 5 Stars

from me!!!

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeWe're so grateful that you've taken the time to share your thoughts. We cannot ask for much better than a 5 star review! We are so pleased to hear that your mother has settled in with us and has been enjoying life at The Links for so long. Your comments are truly a testament to the staff who work so hard to make sure that the activities are engaging and that the food is delicious. We are looking forward to seeing you again.

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Review of
The Links Care Home
from John W (Husband of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

My wife was taken into care in December 2023 when her dimentia had gone beyond my ability to take care of her.
Links staff worked hard to assess the elements of her care needs and involved the family in working in her needs.
Myself and our two daughters have attended Links at least five times a week

and have when necessary brought her changing needs to their attention and which they have always responded to.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeThank you for taking the time to leave this review. Finding the right home for your loved one can be a difficult process, but we are pleased to hear that your loved one has been living comfortably with us for so long. We work hard to continuously monitor and respond to our resident's changing needs. Please do not hesitate to reach out if there is anything more we can do.

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Review of
The Links Care Home
from Daniel B (Grandson of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

Everyone is so happy and helpful at The Links. My nan has been so happy and restful since she has been living at The Links and has settled in very well.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeWe appreciate you taking the time to leave your review. We are so pleased to hear that your nan has settled in comfortably with us at the Links. Our main priority is providing our residents with the best care possible. We look forward to seeing you again.

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Review of
The Links Care Home
from Barbara N (Friend of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff, especially in reception, are kind and friendly. They always greet you with a smile and do their best to make our visits a very happy occasion.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeThank you for your feedback. We are so pleased to hear that you find the staff friendly and welcoming- that is exactly what we aim for. We want to make visiting the home a pleasant experience for all and we are pleased that you feel so welcomed. We look forward to seeing you again.

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Review of
The Links Care Home
from J G (Wife of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

Husband settled well into home environment. Staff have been very supportive to both of us. Very willing to listen and act upon any concerns we have.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeThank you for taking the time to leave your review. We are so pleased to hear that your husband has settled in well with us. Our team is always here to help and listen to your concerns. We look forward to making some happy memories with you and your loved one.

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Review of
The Links Care Home
from David B (Son of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

We've always found all the staff extremely helpful and friendly and very supportive to my mums needs. Although my mum doesn't get involved, there are plenty of varied activities going on most days. The food menu provides plenty of choice and if there is nothing on the menu that my mum likes the chef

can provide a variety of other options.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Links Care HomeThank you for your kind words. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. Please don't hesitate to reach out if there's anything more we can do.

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Review of
The Links Care Home
from I B (Son of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

We have noticed a huge improvement in my mums health since she has been a resident at The Links.
Mum seems alot happier and contentent since she has been living here.
The staff and management and all very experienced and always happy and willing to go the extra mile.
The home is alway clean abd tidy

and feels very homely too.
I would not hassitate to recommend this home to anyone.

Reply from Fran Donno, Customer Service Adviser at The Links Care HomeWe're so grateful that you've taken the time to share your thoughts. We are pleased to hear that your Mum is happy and comfortable at The Links Care Home. It's lovely to know that you feel reassured that your Mum is safe and well looked after. We're committed to continuing to support you and your family in every way we can.

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Review of
The Lindsay Care Home
from T C (Sister of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

My sister has been well cared for and the staff have been very patient. The care home is very friendly and I have been kept informed at all times about problems with my sisters health.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care HomeThank you for your review. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Please let us know if there is anything we can do to make your sister-in-law's stay as comfortable as possible.

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Review of
The Lindsay Care Home
from D P (Brother-in-law of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

The Lindsay Care Home is like a four-star hotel with nursing care. The staff are professional, friendly and welcoming and show a caring attitude to the residents. I felt welcome every time I went there, but more important, my sister in law is happy there.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care HomeIt's always encouraging to read reviews like this. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We're delighted to hear that you're pleased with the facilities at The Lindsay. We work hard to ensure our home feels welcoming, comfortable and well cared for. We hope to continue providing your loved one with the best possible care.

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Review of
The Lindsay Care Home
from Sandra K (Friend of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

I am a visitor bringing a wife to see her husband 3 times a week. On arrival greeted by staff and made very welcome. When going to his room all staff speak and make a drink when given him one even when very busy. They work very hard and stop to help when needed. I have my hair done and hair dresser

is very good.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care HomeThank you for taking the time to leave your review. We are very happy to hear how welcoming the staff are when you visit the home and how they go above and beyond to make you all feel at ease. We are looking forward to seeing you again.

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Review of
The Lindsay Care Home
from Diane C (Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

I have been very impressed by the high standards of care from all the staff here. Everyone has been extremely pleasant and attentive and competent. It is a very friendly, professional and reassuring place to be, especially as I have just left hospital.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care HomeThank you for taking the time to leave your review. It is always nice to hear words like "attentive" and "professional" being used to describe our care. Thank you for choosing The Lindsay for your stay.

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Review of
The Lindsay Care Home
from M S (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has received good care kept fed and watered and he likes communicating with staff. Thank you for all of his care. I appreciate it. He likes coffee and can be heard calling coffee coffee also he expects it straight away. He is very good doing exercises thank you.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care HomeThank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care. We hope to continue providing your loved one with the best possible care.

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Review of
The Links Care Home
from M C (Husband of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

My wife has alzheimers dementia and goes to The Links weekly for day care. All the staff including admin staff welcome her by name and she responds to them. She is always happy to be there and when I collect her in the evening she usually seems content.

Reply from David Mclean, Customer Service Adviser at The Links Care HomeThank you for taking the time to leave your kind words. We are very happy to hear you can feel at ease with your wife in our care during their day care visits. We hope to continue providing your wife with the best possible care and we look forward to seeing you again soon.

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Review of
The Links Care Home
from Lisa W (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been living at The Links for a year now and he has been very well cared for. Everyone at The Links has played their part in making him feel comfortable, settled and safe. He is always treated with dignity & patience. All staff take time to chat with him including housekeeping, maintenance

and catering staff. He really enjoys the programme of social activities - there is always something happening each day, including music, entertainment. He really enjoys the keep fit sessions. Thanks to two members of staff in particular's efforts he has been able to go on some of the outings in the local area. A recent highlight was a boat trip and the harbour in a wheelchair friendly boat. Incredible was how he described it. Many thanks xxx

Reply from David Mclean, Customer Service Adviser at The Links Care HomeThank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your Dad in our care and we hope The Links care home did everything possible to make the transition as easy as possible. It is always nice to hear words like "dignity and patience" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review of
The Lindsay Care Home
from V D (Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

I would recommend The Lindsay most certainly. The staff very friendly and kind and very helpful. Every floor is so clean fresh and tastefully done, and comfortable and I love their light fittings.

Reply from David Mclean, Customer Service Adviser at The Lindsay Care HomeThank you for your kind words. It is always nice to hear from residents feeling like they are cared for and looked after and it is always nice to hear words like "very friendly and very kind" being used to describe our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.

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Review of
Queensmount Care Home
from J A (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff on reception are always warm + welcoming, happy to help when needed. I have found both nursing + care staff caring and conscientious and always ready to meet her needs. Also if she has a medical problem action is taken to address the issue and she is given the relevant treatment. The activities

staff are excellent and do their best to meeting mums needs and stimulate her with thought-provoking games and fun activities. They are very attuned to the needs of the residents and go out of their way to keep them happy. Mum is happy eating snack and the restaurant staff have got used to this and are always kind and courteous. Mum and I find the laundry staff extremely helpful + cheerful. They light up the room whenever we see them.

Reply from Lisa Henderson, Customer Care Advisor at Queensmount Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "Caring" and "Conscientious" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review of
Queensmount Care Home
from Corin B (Grandson of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

Queensmount Care Home is an excellent place that makes all residents feel prioritised, and well-looked after. Personal needs are met extremely responsively and dealt with great care. I would personally highly recommend this place.

Reply from Lisa Henderson, Customer Care Advisor at Queensmount Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.

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Review of
The Lindsay Care Home
from J R (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum moved into The Lindsay after not being able to cope at home on her own any longer. Since she 1st moved in, the staff have been very friendly and helpful. The home is always lovely and clean. The food looks amazing.

Reply from Natasha Burns-Leigh, Customer Service Advisor at The Lindsay Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are also delighted to hear how much of a difference the staff have made to this transition. We totally agree that the food at The Lindsay is delicious! I'm glad your mum is enjoying the stay. We are looking forward to seeing you again soon.

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Care Homes Owned by Bupa Care Homes in Dorset

Bupa Care Homes Locations in Dorset (3)

Bupa Care Homes Reviews in Dorset (461)

The Links Care Home

The Links Care Home

The Links Care Home

The Links Care Home

The Links Care Home

The Links Care Home

The Links Care Home

The Links Care Home

The Links Care Home

The Lindsay Care Home

The Lindsay Care Home

The Lindsay Care Home

The Lindsay Care Home

The Lindsay Care Home

The Links Care Home

The Links Care Home

The Lindsay Care Home

Queensmount Care Home

Queensmount Care Home

The Lindsay Care Home

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