Care Home Owned by Bupa Care Homes in Bristol

food I would judge to be good any criticisms have been addressed and implemented.

for 3 weeks respite and thought I was in heaven. The staff were marvellous, friendly and attentive. What's more, the other 'inmates' were the lovely. In fact, the whole atmosphere at Druids Stoke was happy and uplifting. I attended the physiotherapy sessions twice a week and was glad that I had especially for the help in getting me on crutches safely, both along the corridors, then up and down the stairs. A heartfelt thank you to you all of you.

'admission process would normally require lots of admin support from people who (quite rightly) were on holiday. The Non-clinical Unit Lead made it happen. We are indebted to her. I would however like to acknowledge the whole team. Everyone we met was busy but went out of their way to be welcoming.

attempting to make easier what was an increasingly difficult situation until her death. The dozen or so staff who cared for my mother operated as a network, each with their own responsibility, communicating her needs amongst them. As they became aware of her needs, which were sometimes changing day by day, they adjusted and attempted to provide for her creature comforts. I would like to commend the management for presiding over the whole system with grace and efficiency.
Personally, I came to see Druid Stoke as a second home and the staff as an extended family. As one of their tasks is to care not just for the resident, but for their residents' loved ones

an older building and has the advantage of feeling more homely than some modern purpose-built residential facilities.

have any queries they are responded to quickly and any issues are dealt with.
When visiting Mum we are always made to feel very welcome with staff stressing that this should feel like home. Mum recently had her 89th birthday and we were able to use the dining room for a family celebration which was lovely.
The home is always clean and fresh when we visit. I would not hesitate to recommend Druid Stoke Care Home to potential residents.

We received excellent advice and recommendations at every stage, through to the eventual passing of my Dad.
We were kept informed of any developments even through the weekends.
My dad was extremely happy with the care he was receiving and the nursing staff were always happy and welcoming and able to explain if anything had happened during our absence.
Right to the end my dad was happy comfortable and pain-free and passed away peacefully with one of his favourite nurses by his side.
I cannot recommend Druid Stoke highly enough. They have been exceptional.

films, and physio. The care home seems to be a happy place.

can easily be summoned on her call button. She also has a regular hairdresser and chiropodist visiting. The home has a link with a local doctor who makes regular visits.
There is a large variety of good food with regular cups of tea and cakes/biscuits.
The home is a credit to the industry, and we feel really lucky to have found it for Mum.

lady's last years happy.

there's a lovely atmosphere from the moment you enter the home. My husband has had three respite stays here and I can't fault the care that is taken of him. Thank you!

staff who understood him, his needs and went out of their way to ensure he was happy and felt looked after. By the time he left to go home he was walking the corridors waving at other residents and helping with the tea trolley, even doing physio and activities in the day room which I would never have said he would do beforehand. Thank you so much, in time to come if we are looking for care for either of my parents this will be the first place we come too! Thank you.

her way to accommodate me and my dad's last wishes, she even joined us and held his hand with me as he passed. Amazing service, thank you.