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Care Homes Owned by Bupa Care Homes in West Sussex

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in West Sussex

Only the locations & reviews in West Sussex for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10969 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in West Sussex (3)

 - Browse 3 Care Homes owned by Bupa Care Homes in West Sussex
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Pendean House Care Home
Off Oaklands Lane, West Lavington, Midhurst GU29 0ES 
9.8 94 reviews
Pendean House Care Home, Midhurst, West Sussex
"I have no hesitation in recommending Pendean House Care Home. It's calm, responsive, happy, accommodating and pleasant.…"   Read all 94 reviews
  • from £1,260 / week
  • 40 Rooms
Location Type Care Home

Originally a country home, Pendean House has been transformed and modernised to provide care for people who require nursing and residential care. Care is also offered to those requiring Parkinson's ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Church Farm Care Home
Church Farm Lane, East Wittering, Chichester PO20 8PT 
9.6 110 reviews
Church Farm Care Home, Chichester, West Sussex
"The staff are fantastic and very caring. Nothing is too much for them. Would thoroughly recommend to others requiring a care home.…"   Read all 110 reviews
  • 53 Rooms
Location Type Care Home

Church Farm Care Home offers residential care including respite, convalescence and day care. The former farmhouse has been converted to provide every modern convenience while retaining features like ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Goldbridge Care Home
3 Kleinwort Close, Haywards Heath RH16 4XH 
9.5 89 reviews
The Goldbridge Care Home, Haywards Heath, West Sussex
"Staff are always happy to help. Always give a warm welcome. A lovely afternoon to celebrate yet another birthday. Thank you. Care staff and…"   Read all 89 reviews
  • from £1,615 / week
  • 64 Rooms
Location Type Care Home

The Goldbridge is a purpose-built care home that occupies an idyllic position overlooking Beech Hurst Gardens. The home provides tailored support for a range of care needs, including dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in West Sussex (293)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.646) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Pendean House Care Home

from B G (Daughter-in-law of Resident) published on 3 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no hesitation in recommending Pendean House Care Home. It's calm, responsive, happy, accommodating and pleasant.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Pendean House Care HomeThank you for you kind words about Pendean House. We are thrilled with your recommendation and we are so pleased to hear that you find the home to be calm and happy. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

The Goldbridge Care Home

from Donna G (Granddaughter of Resident) published on 22 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother has been well looked after since she moved into the home. Staff have been careing and meeting her needs. On her 99th birthday recently they facilitated family visiting for party and provided birthday cake etc. Made her birthday a wonderful time for her and us.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are happy to have been able to arrange this party for your Grandmother and the family for her 99th Birthday and are glad to know this was a wonderful time for you all making special memories.
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Review of

The Goldbridge Care Home

from P L (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was my mother's 99 birthday and the home arranged tea and cake for my sister and other relatives. It was well received. My mother really enjoyed her birthday tea!
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeThank you for your review. It's great to hear how much your mother enjoyed her 99th birthday celebrations! We're committed to making every day as positive and comfortable as possible for your loved one and we are looking forward to creating many more happy memories with you and your family.
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Review of

The Goldbridge Care Home

from M S (Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy and settled have after three months.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that you have settled in comfortably with us and please don't hesitate to reach out if there's anything more we can do.
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Review of

The Goldbridge Care Home

from L A (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful VE day singing.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeThank you for your kind words, we are so pleased to hear you enjoyed the singing on VE day. We look forward to welcoming you back to The Goldbridge
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Review of

The Goldbridge Care Home

from Sarah C (Daughter-in-law of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great event today celebrating a birthday!
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you enjoyed the Birthday Party and please don't hesitate to reach out if there's anything more we can do.
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Review of

The Goldbridge Care Home

from A K (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always happy to help. Always give a warm welcome. A lovely afternoon to celebrate yet another birthday. Thank you. Care staff and nursing staff are all excellent.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you taking the time to leave us your comments. We are so pleased to hear that you are impressed with the high standards of care and support provided at The Goldbridge Care Home. We are delighted to hear that our team have made a difference to your family's experience. Please don't hesitate to reach out if there's anything more we can do.
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Review of

The Goldbridge Care Home

from Hester G (Wife of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A joint birthday party here on 7th May was excellent. The male singer was here singing all the old favourite. Ballons and banners up and birthday came out. A good time had by all - including relative. Goldbridge know how to entertain. Well done to all.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. We are pleased to hear that you had a great time at the Birthday Party and we want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
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Review of

The Goldbridge Care Home

from Emma T (Relative of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So lovely to be able to take part in the New Year's celebration with our grandad and all the residents. The music was wonderful and the staff were lovely and a lot of fun. They made sure we were spoilt for tea and cakes and had a super time. Thank you so much!
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeIt's always encouraging to read reviews like this. We are very happy to hear that you and your Grandad had a wonderful time at the Celebration. Hearing that our care has made a difference to you and your family is truly rewarding. Please don't hesitate to reach out if there's anything more we can do.
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Review of

The Goldbridge Care Home

from V E (Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm friendly atmosphere. Nice food, enjoyable entertainment hardworking, lovely staff.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. It is always wonderful to hear words like "Hardworking" and "Lovely" being used to describe our staff and we are very happy to hear you can feel at ease in our care. We're committed to making every day as positive and comfortable as possible for you.
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Review of

The Goldbridge Care Home

from D T (Grandson of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really enjoyed the NYE event, the staff (all without exception) were amazing making the whole event fun for both residents and guests.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you taking the time to leave us your comments. We are pleased to hear that you enjoyed the Event and we want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
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Review of

The Goldbridge Care Home

from Trevor W (Son of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home organised a family meal as my mother struggles to go out. Nothing was too much trouble. Had a very special experience. The staff are fantastic!
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are very happy that we were able to arrange this event for your family and help you all make special memories. Thank you again for your kind review.
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Review of

The Goldbridge Care Home

from Liz H (Sister of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited before and each time have found everyone really friendly and helpful and welcoming. I have had lunch - sandwiches, crisps, pot of tea and cake - all delicious and nicely served. I have no experience of activities but my sister seems to be happy here. I wish that she would be 'encouraged'
more to strengthen her legs and walk.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. It is always wonderful to hear words like "Friendly" and "Helpful" being used to describe our staff and we are pleased to hear that your Sister is happy. We will discuss your feedback with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
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Review of

The Goldbridge Care Home

from F H (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care and attention my father receives. Needs are anticipated and the staff are very proactive. Excellent facilities with modern rooms, lovely gardens and regular activities.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your lovely feedback. It is always great to hear from family members feeling like their loved one is well cared for in our home.
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Review of

The Goldbridge Care Home

from T A (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt and uncle were visiting. Yet again the team at the Goldbridge provided a lovely sandwich lunch and a beautiful, very tasty cake for our family. Just this small thing makes it so much easier for us to spend quality time with Mum. There was lots of laughter and we were asked what we were celebrating?
The answer was the opportunity to spend time together, chat, laugh and share memories . No excuse needed for a nice lunch!
Thank you again to the team.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are very happy to be able to help facilitate the opportunity for a family gathering and catch up, quality time together is so important. Thank you again for your review.
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Review of

Church Farm Care Home

from Vivien M (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother has been in the home for 6 wks. I find the staff very helpful & friendly. My major concern is with not being able to see a record of my mum's care. Also her room was full of ants on more than one occasion, of which I had to report. This was not helped by the room not being clean and I can
see there still being a problem.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Church Farm Care HomeThank you for your feedback. We are happy to hear you find our staff helpful and friendly. Please can you contact our management team regarding the care records and issues with the room so we can resolve this for you
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Review of

The Goldbridge Care Home

from H E (Husband of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents treated with dignity + care very professional
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Review of

The Goldbridge Care Home

from S W (Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic party with David entertaining - staff as always did so well catering + looking after everyone - Fiona, Gill, Jodie + Kat especially.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are very happy to hear you enjoyed the party. We will pass your thanks on to the whole team.
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Review of

The Goldbridge Care Home

from Peter B (Husband of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have just celebrated our diamond wedding anniversary (60 years) and my 84th birthday. The home couldn't do more for us with the residence at the home so wonderful and friendly people a day my wife and I will always remember.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your kind words. We are so happy to have been able to help you both celebrate such important events.
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Review of

The Goldbridge Care Home

from C S (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We went to the Easter celebrations. The staff were all amazing making it such a wonderful + joyful occasion. All the residents and family were really looked after.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We really enjoy having family joining us at our special celebration events. Thank you again for your lovely review.
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Awards / Recognitions (9)

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