The care she receives is amazing
Jackie B (Daughter of Resident)
The nurses, carers, catering and activities staff are kind, caring and attentive.
Carol W (Daughter of Resident)
they have gone above and beyond in their care not only for my Mum but the whole family.
Nigel B (Son of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Free on-site parking.
The Goldbridge Care Home has a Review Score of 9.6 (9.577) out of 10, based on 26 reviews in the last 2 years.
Over all time The Goldbridge Care Home has 70 reviews.
4.0 out of 5
Thank you for your lovely review. It is always nice to hear from residents feeling like they have been cared for and looked after and it is always nice to hear words like "kind, pleasant and wonderful" being used to describe our care and staff. Hopefully you will go away from this feeling like you received the best possible care.
4.0 out of 5
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
Thank you for your lovely review. It is always nice to hear words like "warm, friendly and welcoming" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
5.0 out of 5
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Kind" and "Caring" being used to describe our Staff. It is lovely to hear you feel very well looked after and supported in the home. We hope to continue providing yourself with the best possible care.
4.0 out of 5
Thank you for your kind words. We are very happy to hear you are well cared for at The Goldbridge Care Home. We hope to continue providing yourself with the best possible care.
5.0 out of 5
Thank you for your kind words. We are very happy to hear you can feel at ease with your Loved one in our care. Please let us know if there is anything we can do to make your Nan's stay as comfortable as possible.
4.0 out of 5
We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Understanding" being used to describe our Staff. We hope to continue providing yourself with the best possible care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
4.0 out of 5
Thank you for your feedback. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.
4.0 out of 5
We appreciate you taking the time to leave us your comments. It is always nice to hear words like Friendly, Peaceful and Welcoming to describe The Goldbridge Care Home.
5.0 out of 5
Thank you for your kind words. We are pleased to hear that your Mother is happy at The Goldbridge Care Home and it is wonderful to hear that your Mother had such a brilliant time on her Birthday. We are glad to hear that you are impressed with the range of fun activities provided, facilities and the high standards of care provided to your Mother. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your Uncle received the best possible care at The Goldbridge Care Home.
2.0 out of 5
We are very sorry to hear you are dissatisfied with our home. The health and wellbeing of our residents is an absolute priority for us. Whilst we can't discuss specific cases or personal details here, our new care home manager would very much welcome the opportunity to look into this for you. You can contact the home directly by calling 01444 413746. Alternatively, you can email feedback@bupa.com with your contact details and the team will be in touch to discuss things further.
4.0 out of 5
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing The Goldbridge for Mum's stay.
5.0 out of 5
Hello and thank you for taking the time to leave such a lovely review for the staff at The Goldbridge Care Home. We are thrilled to hear you are so impressed with the personal touches such as the birthday celebrations! We are so happy to hear that your mother has settled in so well at the home and feels part of the community. We hope your mother continues to enjoy her stay!
5.0 out of 5
Thank you for your kind words. It is always lovely to hear words like "experienced" and "caring" being used to describe our staff and we are pleased to hear that you feel supported and involved in your father's care plan. We are glad to hear that you are impressed with the lovely rooms, facilities and activities provided at The Goldbridge Care Home. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
Thank you for your lovely review. It is wonderful to hear that you are kept well informed daily and that you feel supported during your Father's stay at The Goldbridge. We are so pleased to hear that your Father is receiving care to a high standard and that he is happy and enjoying his time with us. If there is anything we can do to make your Father's stay even more comfortable, please do let us know.
5.0 out of 5
Thank you for your kind words. It is always nice to hear words like "really impressed with the care and attention" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
5.0 out of 5
Thank you for your lovely review. We are pleased to hear that your mother enjoyed her birthday celebration, and that you were impressed with the food, entertainment and music at The Goldbridge Care Home. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
Thank you for your lovely review. We are glad to help you and your family through such a difficult transition. We hope to continue providing your loved one with the best possible care.
5.0 out of 5
Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your mother-in-law in our care. We will certainly pass your comments on to the manager. We hope to continue providing your loved one with the best possible care.
The Review Score of 9.6 (9.577) out of 10 for The Goldbridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Rooms available for short or long term residential, nursing or dementia care. Each bedroom offers luxurious and comfortable en-suite accommodation, many with direct access to the gardens. Each rooms has its own accessible wet room and flat-screen TV.
Hello, my name is Jacqualine and I am the home manager at The Goldbridge.
I qualified as a nurse in 1992 and have enjoyed a diverse career. Over the years I have specialised in accident and emergency care in some of London’s largest hospitals, worked in Harley Street as a cardiac matron and practice nurse, and spent six transformative years in post-war Kosovo, where I dedicated my efforts to establishing shelters for vulnerable children.
In 2018, I transitioned to focus on dementia care, first as a dementia care manager and then as a deputy manager at a newly constructed nursing home. It was there that I discovered my true calling in this field and was subsequently instrumental in turning around three nursing homes that previously required improvement, gaining invaluable insights and expertise throughout the process.
I joined The Goldbridge in 2024 and with the support of my wonderful team, I am committed to providing the very best care to all of our residents.
I have worked at The Goldbridge since it opened in 2018. I initially joined as a deputy chef and later became the chef manager. Prior to that, I had worked for The Disabilities Trust.
I love to see the residents and staff enjoying the food that we have cooked.
Outside of work, I live with my husband and two of my three grown-up children. I love to travel and Southeast Asia is top of my list. I’ve been to Thailand many times as well as Laos, Cambodia and Bali. I am looking forward to visiting India later this year.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Goldbridge Care Home to verify any information. View our terms and conditions. The Goldbridge Care Home has an Enhanced Service - more info.
