The Goldbridge Care Home

3 Kleinwort Close, Haywards Heath RH16 4XH
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9.5 89 Reviews
  • The Goldbridge Care Home, Haywards Heath
The Goldbridge is a purpose-built care home that occupies an idyllic position overlooking Beech Hurst Gardens.

The home provides tailored support for a range of care needs, including dementia care in safe and comfortable surroundings.

The Goldbridge combines the feeling of rural living with the convenience of being part of a thriving local community; offering comfort, reassurance and a true sense of home.

With superior standards of design, build and interior finish, everything at The Goldbridge has been made with residents in mind. From the wide and spacious corridors and communal spaces to the wheelchair accessible lifts and open doorways.

Each of the 64 luxurious and comfortable en suite bedrooms features an accessible wet room, flat-screen TV and 24-hour nurse call system. Many have direct access to the landscaped gardens or balconies, and with options for single and twin bedrooms, and are able to cater for both individuals and spouses.

In addition to fantastic surroundings and delicious menus, it’s the people who make The Goldbridge such a reassuring and inspiring home.

Hand-picked nurses and carers have been selected for natural compassion and real desire to make a difference, and are proud to support the needs of people living with dementia.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK The Goldbridge Care Home'.
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Care Provided by The Goldbridge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1615
  • Self-Funded Residential Dementia Care: from £1740
  • Self-Funded Nursing Care: from £1795
  • Self-Funded Nursing Dementia Care: from £1770
  • RESPITE Self-Funded Residential Care: from £1775
  • RESPITE Self-Funded Residential Dementia Care: from £1915
  • RESPITE Self-Funded Nursing Care: from £1975
  • RESPITE Self-Funded Nursing Dementia Care: from £1945

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact The Goldbridge Care Home for full pricing details and T&Cs.

Contact The Goldbridge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Goldbridge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anna Rizza Ramos (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Parking

  • Free on-site parking.

The Goldbridge Care Home Reviews (89)

9.5

The Goldbridge Care Home has a Review Score of 9.5 (9.471) out of 10, based on 39 reviews in the last 2 years.
Over all time The Goldbridge Care Home has 89 reviews.

Overall Experience
  • 63
  • 22
  • 2
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Date Published
  • 89
  • 26
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  • 39
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Reviewer Connection to The Goldbridge Care Home
  • 32
  • 15
  • 11
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
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  • 1
  • 1
  • 1
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Total of 89, showing 1-20
Review from Donna G (Granddaughter of Resident) published on 22 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandmother has been well looked after since she moved into the home. Staff have been careing and meeting her needs. On her 99th birthday recently they facilitated family visiting for party and provided birthday cake etc. Made her birthday a wonderful time for her and us.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are happy to have been able to arrange this party for your Grandmother and the family for her 99th Birthday and are glad to know this was a wonderful time for you all making special memories.
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Review from P L (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was my mother's 99 birthday and the home arranged tea and cake for my sister and other relatives. It was well received. My mother really enjoyed her birthday tea!
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeThank you for your review. It's great to hear how much your mother enjoyed her 99th birthday celebrations! We're committed to making every day as positive and comfortable as possible for your loved one and we are looking forward to creating many more happy memories with you and your family.
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Review from M S (Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy and settled have after three months.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe're so grateful that you've taken the time to share your thoughts. It is wonderful to hear that you have settled in comfortably with us and please don't hesitate to reach out if there's anything more we can do.
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Review from L A (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful VE day singing.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeThank you for your kind words, we are so pleased to hear you enjoyed the singing on VE day. We look forward to welcoming you back to The Goldbridge
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Review from Sarah C (Daughter-in-law of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great event today celebrating a birthday!
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you enjoyed the Birthday Party and please don't hesitate to reach out if there's anything more we can do.
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Review from A K (Daughter of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always happy to help. Always give a warm welcome. A lovely afternoon to celebrate yet another birthday. Thank you. Care staff and nursing staff are all excellent.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you taking the time to leave us your comments. We are so pleased to hear that you are impressed with the high standards of care and support provided at The Goldbridge Care Home. We are delighted to hear that our team have made a difference to your family's experience. Please don't hesitate to reach out if there's anything more we can do.
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Review from Hester G (Wife of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A joint birthday party here on 7th May was excellent. The male singer was here singing all the old favourite. Ballons and banners up and birthday came out. A good time had by all - including relative. Goldbridge know how to entertain. Well done to all.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. We are pleased to hear that you had a great time at the Birthday Party and we want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
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Review from Emma T (Relative of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So lovely to be able to take part in the New Year's celebration with our grandad and all the residents. The music was wonderful and the staff were lovely and a lot of fun. They made sure we were spoilt for tea and cakes and had a super time. Thank you so much!
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeIt's always encouraging to read reviews like this. We are very happy to hear that you and your Grandad had a wonderful time at the Celebration. Hearing that our care has made a difference to you and your family is truly rewarding. Please don't hesitate to reach out if there's anything more we can do.
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Review from V E (Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm friendly atmosphere. Nice food, enjoyable entertainment hardworking, lovely staff.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. It is always wonderful to hear words like "Hardworking" and "Lovely" being used to describe our staff and we are very happy to hear you can feel at ease in our care. We're committed to making every day as positive and comfortable as possible for you.
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Review from D T (Grandson of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really enjoyed the NYE event, the staff (all without exception) were amazing making the whole event fun for both residents and guests.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you taking the time to leave us your comments. We are pleased to hear that you enjoyed the Event and we want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
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Review from Trevor W (Son of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home organised a family meal as my mother struggles to go out. Nothing was too much trouble. Had a very special experience. The staff are fantastic!
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are very happy that we were able to arrange this event for your family and help you all make special memories. Thank you again for your kind review.
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Review from Liz H (Sister of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited before and each time have found everyone really friendly and helpful and welcoming. I have had lunch - sandwiches, crisps, pot of tea and cake - all delicious and nicely served. I have no experience of activities but my sister seems to be happy here. I wish that she would be 'encouraged'
more to strengthen her legs and walk.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. It is always wonderful to hear words like "Friendly" and "Helpful" being used to describe our staff and we are pleased to hear that your Sister is happy. We will discuss your feedback with the home's manager to help them continually improve their service. Please don't hesitate to reach out if there's anything more we can do.
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Review from F H (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care and attention my father receives. Needs are anticipated and the staff are very proactive. Excellent facilities with modern rooms, lovely gardens and regular activities.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your lovely feedback. It is always great to hear from family members feeling like their loved one is well cared for in our home.
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Review from T A (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt and uncle were visiting. Yet again the team at the Goldbridge provided a lovely sandwich lunch and a beautiful, very tasty cake for our family. Just this small thing makes it so much easier for us to spend quality time with Mum. There was lots of laughter and we were asked what we were celebrating?
The answer was the opportunity to spend time together, chat, laugh and share memories . No excuse needed for a nice lunch!
Thank you again to the team.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are very happy to be able to help facilitate the opportunity for a family gathering and catch up, quality time together is so important. Thank you again for your review.
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Review from H E (Husband of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents treated with dignity + care very professional
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Review from S W (Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic party with David entertaining - staff as always did so well catering + looking after everyone - Fiona, Gill, Jodie + Kat especially.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are very happy to hear you enjoyed the party. We will pass your thanks on to the whole team.
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Review from Peter B (Husband of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have just celebrated our diamond wedding anniversary (60 years) and my 84th birthday. The home couldn't do more for us with the residence at the home so wonderful and friendly people a day my wife and I will always remember.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your kind words. We are so happy to have been able to help you both celebrate such important events.
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Review from C S (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We went to the Easter celebrations. The staff were all amazing making it such a wonderful + joyful occasion. All the residents and family were really looked after.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We really enjoy having family joining us at our special celebration events. Thank you again for your lovely review.
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Review from Jane H (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really jolly singer and good friday afternoon tea. Staff worked so hard to make the afternoon lots of fun. Lots of family present and a super.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are happy to hear you found the afternoon tea event good. We look forward to welcoming you for another one again soon.
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Review from Elizabeth S (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Five gold stars. Fantastic afternoon.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are very happy to hear you enjoyed your afternoon at The Goldbridge.
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Current Review Score: 9.5 (9.471)

Overview of Review Score

The Review Score of 9.5 (9.471) out of 10 for The Goldbridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.471 for The Goldbridge Care Home is calculated as follows: ( (255 Excellents x 5) + (160 Goods x 4) + (29 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 450 Ratings = 4.471
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Goldbridge Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Jo

Jo Dendy

Job Title: Chef Manager Joined: 2018

I have worked at The Goldbridge since it opened in 2018. I initially joined as a deputy chef and later became the chef manager. Prior to that, I had worked for The Disabilities Trust.


I love to see the residents and staff enjoying the food that we have cooked.


Outside of work, I live with my husband and two of my three grown-up children. I love to travel and Southeast Asia is top of my list. I’ve been to Thailand many times as well as Laos, Cambodia and Bali. I am looking forward to visiting India later this year.

Frequently Asked Questions about The Goldbridge Care Home

What types of Care is The Goldbridge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Goldbridge Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at The Goldbridge Care Home?

Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Goldbridge Care Home to the centre of Haywards Heath?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Goldbridge Care Home to verify any information. View our terms and conditions. The Goldbridge Care Home has an Enhanced Service - more info.