The Goldbridge Care Home

3 Kleinwort Close, Haywards Heath RH16 4XH
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9.4 77 Reviews
  • The Goldbridge Care Home, Haywards Heath
The Goldbridge is a purpose-built care home that occupies an idyllic position overlooking Beech Hurst Gardens.

The home provides tailored support for a range of care needs, including dementia care in safe and comfortable surroundings.

The Goldbridge combines the feeling of rural living with the convenience of being part of a thriving local community; offering comfort, reassurance and a true sense of home.

With superior standards of design, build and interior finish, everything at The Goldbridge has been made with residents in mind. From the wide and spacious corridors and communal spaces to the wheelchair accessible lifts and open doorways.

Each of the 64 luxurious and comfortable en suite bedrooms features an accessible wet room, flat-screen TV and 24-hour nurse call system. Many have direct access to the landscaped gardens or balconies, and with options for single and twin bedrooms, and are able to cater for both individuals and spouses.

In addition to fantastic surroundings and delicious menus, it’s the people who make The Goldbridge such a reassuring and inspiring home.

Hand-picked nurses and carers have been selected for natural compassion and real desire to make a difference, and are proud to support the needs of people living with dementia.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK The Goldbridge Care Home'.
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Care Provided by The Goldbridge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1615 – £1615
  • Self-Funded Residential Dementia Care: £1740 – £1740
  • Self-Funded Nursing Care: £1795 – £1795
  • Self-Funded Nursing Dementia Care: £1770 – £1770
  • RESPITE Self-Funded Residential Care: £1775 – £1775
  • RESPITE Self-Funded Residential Dementia Care: £1915 – £1915
  • RESPITE Self-Funded Nursing Care: £1975 – £1975
  • RESPITE Self-Funded Nursing Dementia Care: £1945 – £1945

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

These prices are only a guideline, please contact The Goldbridge Care Home to find out the exact price for your requirements.

Contact The Goldbridge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Goldbridge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anna Rizza Ramos (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Parking

  • Free on-site parking.

The Goldbridge Care Home Reviews (77)

9.4

The Goldbridge Care Home has a Review Score of 9.4 (9.389) out of 10, based on 27 reviews in the last 2 years.
Over all time The Goldbridge Care Home has 77 reviews.

Overall Experience
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Date Published
  • 77
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Reviewer Connection to The Goldbridge Care Home
  • 27
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Total of 77, showing 1-20
Review from Mary H (Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My opinion of my living here is generally satisfactory - it is age that I find a nuisance! Meals get rather boring: all the staff can provide a bit of humour except night staff (just one or two who are sometimes a little brusqite) I cant complain!
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We will certainly pass your comments about the night staff and food on to the management team as we strive to provide the best possible standards in our home.
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Review from V E (Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable home with lovely gardens. Deputy manager Fiona is kind and caring. The staff are lovely and food is good. The activities are well thought-out and interesting.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeWe appreciate you sharing your experience with our home. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review from Peter B (Husband of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff at The Goldbirdge caring and approachable and understanding. Good residents and relatives meeting today run by the experience manager. Great opportunity to receive feedback from managment on issues raised by relatives. Great shame home manager and regional director not there!
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are happy to hear you found the meeting to be helpful and informative. We will certainly pass your comments on to the management team.
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Review from Sarah C (Daughter-in-law of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my gratitude to Fiona, who led the R & R metting with professionalism, personality, honesty and should her knowledge of all aspect of the meeting agenda and all residents needs.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We will pass this on to Fiona and the management team as its always good to know when a job has been done well.
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Review from Hywel E (Husband of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional, caring, supportive care. I am very happy that my wife Caroline is at The Goldbridge.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeWe appreciate your kind feedback. Thank you for choosing The Goldbridge for your Wife's care.
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Review from C R (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Singer
Elvis
Show tunes
Lovely light hearted time. Nice inclusion of everyone. Dad sung along and enjoyed his time.
Reply from Alison Horridge, Customer Advisor on behalf of the team at The Goldbridge Care HomeThank you for your feedback. We are happy to hear that your Dad enjoyed the Elvis singer. We aim to provide a variety of entertainment that everyone can get involved with and enjoy. Please let us know if there is anything else you think your Dad would like to see on our lifestyle and wellbeing schedule.
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Review from T A (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother's siblings arranged to visit her. I asked if a sandwich lunch could be arranged for the 5 of them. My aunts and uncle said they had a lovely visit with lots of laughter and reminiscing. The Goldbridge laid a lovely table and the lunch was perfect. My aunt commented on how good the cake was:-)
When
I visited mum a couple of days later, she said she'd really enjoyed their visit and the lunch. Thankyou to everyone who made this a special event for my mum.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that your family had such a wonderful time during their visit to The Goldbridge Care Home. We want our home to feel like a community, and it's lovely to hear that you and your family feel a part of it. Please don't hesitate to reach out if there's anything more we can do.
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Review from Karen H (Niece of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home more like a hotel. My aunt is cared for nothing is to much trouble. The staff are very warm. Kind and patient. Spotlessly clean.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeWe appreciate you taking the time to leave us your lovely comments. We are pleased to hear that you are impressed with the high standards of care provided and the clean environment at The Goldbridge Care Home. We hope to continue providing your loved one with the best possible care.
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Review from E P (Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having had a tumour removed in April 2025 my 2 daughters and son decided I would be looked after in Goldbridge.
Their thoughts have worked out well, as I am flawed with my stay here, in fact, contented sums up my overall feeling. The staff and management seem to look over and I believe a lot goes into
the activities to ensure the residents are well looked after.
Whilst my medical condition is life-changing, I am very well looked after. Thank you Goldbridge.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeThank you for taking the time to leave your review. We are pleased to have been able to help you at such a difficult time- it's great to hear that you feel contented staying at The Goldbridge care home. Please don't hesitate to reach out if there is anything else that you need.
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Review from C S (Sister of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team (including the experience manager) have made my brother's time in The Goldbridge as positive as it could be. They show compassionate care to him and treat him with dignity at all times. They never forget that, despite his Alzheimer's, he is a human being with the potential for feeling
content or not content. His other sister and niece (all three of us are attornies) are so grateful to The Goldbridge.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeThank you for leaving this lovely review. We are so pleased to hear that the staff at The Goldbridge have made you and your loved one feel at ease. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We hope to continue providing your brother with the best possible care.
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Review from H G (Husband of Resident) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has now been in Goldbridge for 3 years. From the start, my family and I have been very happy and pleased with the care and attention he receives. The nurses and carers are so compassionate and caring.
The whole team at Goldbridge always welcome us with friendly smiles and a cup of tea!
The Christmas party on Saturday was another excellent afternoon - with music, dancing and fun.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are delighted to hear that our team have made a difference to your family's experience. We are so pleased to hear that you enjoyed the Christmas party too- we want our home to feel like a family and it's great that you're a part of it.
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Review from A K (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most wonderful care home. All staff are extremely helpful and friendly. Our dad is wonderfully cared for and we know he is safe and well at all times. Thank you all the staff.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're so glad that the warmth and kindness of our staff have come through in your experience. We're committed to continuing to support you and your family in every way we can.
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Review from T D (Son of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very pleased with the caring my mother is getting. She is very disturbed at the moment and needs lots of attention at the moment.
Reply from Natasha Burns-Leigh, Customer Service Advisor at The Goldbridge Care HomeThank you for your review. We are very happy to hear you can feel at ease with your mother in our care. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review from K W (Granddaughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such warm, friendly and welcoming staff always. Individual care provided and the staff really get to know residents. A clean, homely and welcoming environment with individual touches such as balloons and banners for residents' birthdays! Thank you!
Reply from David Mclean, Customer Service Adviser at The Goldbridge Care HomeThank you for your lovely review. It is always nice to hear words like "warm, friendly and welcoming" being used to describe our care. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.
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Review from E H (Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very well cared for and thank all the staff for their input into my life here.
Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care HomeThank you for your kind words. We are very happy to hear you are well cared for at The Goldbridge Care Home. We hope to continue providing yourself with the best possible care.
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Review from Zoe W (Granddaughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, always happy to help and assist with any requirements. Nan is very happy, feels safe and looked after, which is all we want. The activities, parties and celebrations put on by the home are outstanding. The children love coming here to visit. That says a lot about the staff, the home is
always clean, tidy and welcoming.
Reply from Maria Ricketts, Customer Care Adviser at The Goldbridge Care HomeThank you for your kind words. We are very happy to hear you can feel at ease with your Loved one in our care. Please let us know if there is anything we can do to make your Nan's stay as comfortable as possible.
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Review from Rita B (Resident) assisted by family/friend published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff understanding, helpful and treated with dignity. Nursing staff excellent, well-versed in each individual's medical needs. Despite being consistently in demand and under pressure all staff work hard to meet residents' needs and wishes. Food good but with some strange combinations, attention
needed to food temperature when served. Activities staff provide reasonable range of activities. Thoughtful and mindful of individual's capabilities. A reasonably 'happy' comfortable environment where all members of staff work toward the benefit of the residents.
Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Understanding" being used to describe our Staff. We hope to continue providing yourself with the best possible care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review from Elizabeth C (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and helpful staff.
Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care HomeThank you for your feedback. It is always nice to hear words like "Friendly" and "Helpful" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.
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Review from P B (Wife of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Words that spring to mind about Goldbridge: friendly, peaceful, welcoming, organised, open.
Reply from Lisa Henderson, Customer Care Advisor at The Goldbridge Care HomeWe appreciate you taking the time to leave us your comments. It is always nice to hear words like Friendly, Peaceful and Welcoming to describe The Goldbridge Care Home.
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Review from Alison P (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very happy at the Goldbridge Care Home. The management and staff are incredibly, kind, caring and thoughtful. They go over and above to ensure she has the best life she can. Her visitors have always received a warm welcome and her dog is allowed to visit her too. On her big birthday the
staff decorated her room organised a special party. It was amazing, she had a wonderful time.
The home has a very pretty garden with lots of plants, seating and fairy lights. Residents are encouraged to use the outdoor space. It is a lovely place for residents to socialise.
The activities team are absolutely fantastic. They arrange many different activities and events to cater for a wide range of people with different interests. Where possible residents are given the opportunity to continue with their hobbies e.g. playing the keyboard, knitting, quizzes, gardening, bingo, painting etc.
Based on our experience, I wouldn't hesitate to recommend the Goldbridge Care Home.
Reply from Fran Donno, Customer Service Adviser at The Goldbridge Care HomeThank you for your kind words. We are pleased to hear that your Mother is happy at The Goldbridge Care Home and it is wonderful to hear that your Mother had such a brilliant time on her Birthday. We are glad to hear that you are impressed with the range of fun activities provided, facilities and the high standards of care provided to your Mother. We hope to continue providing your loved one with the best possible care.
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Current Review Score: 9.4 (9.389)

Overview of Review Score

The Review Score of 9.4 (9.389) out of 10 for The Goldbridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.389 for The Goldbridge Care Home is calculated as follows: ( (166 Excellents x 5) + (116 Goods x 4) + (27 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 316 Ratings = 4.389
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Goldbridge Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Mar 2026

Rooms available for short or long term residential, nursing or dementia care. Each bedroom offers luxurious and comfortable en-suite accommodation, many with direct access to the gardens. Each rooms has its own accessible wet room and flat-screen TV.

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Awards / Recognitions (8)

Meet the Team (1)

Jo

Jo Dendy

Job Title: Chef Manager Joined: 2018

I have worked at The Goldbridge since it opened in 2018. I initially joined as a deputy chef and later became the chef manager. Prior to that, I had worked for The Disabilities Trust.


I love to see the residents and staff enjoying the food that we have cooked.


Outside of work, I live with my husband and two of my three grown-up children. I love to travel and Southeast Asia is top of my list. I’ve been to Thailand many times as well as Laos, Cambodia and Bali. I am looking forward to visiting India later this year.

Frequently Asked Questions about The Goldbridge Care Home

What types of Care is The Goldbridge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Goldbridge Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at The Goldbridge Care Home?

Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Goldbridge Care Home to the centre of Haywards Heath?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Goldbridge Care Home to verify any information. View our terms and conditions. The Goldbridge Care Home has an Enhanced Service - more info.