Care Home Owned by Bupa Care Homes in East Riding of Yorkshire

also given me support during this very difficult time in my life. Myself and my family are happy with the care he is getting he's treated with dignity and respect and most importantly a willingness to help at all times. He enjoys the good quality food and there is always plenty of choice and nothing is too much trouble making mealtime an enjoyable experience. He can choose where he eats either in the dining room or his own room.

and kindness by staff members , shown rooms and facilities and we were impressed with the standard of the home and how immaculate everywhere was. Since my husband has been living there I have been reassured by the care and consideration he has received from all staff in their varied roles at the home. Everyone is very friendly and overall the residents are treated so well. There is a varied range of activities and the catering is really good. It was a difficult decision to place my husband in care but I am very thankful he is in the right place.

decision to move your mum from her home to care, however we are very happy with the care she receives from her Berkeley House family.
The staff are always friendly and professional and nothing is too much trouble.
The standards of cleanliness and maintenance are excellent .
There is a huge range of social activities throughout the week.
Our mum is safe, settled, thriving and happy. Thank you Team Berkeley House

a 'tickle' like some others. I can't praise her enough. Room now 'smells' clean ( not just of Air freshener!) .
Thank you v much!

Activity coordinator s- very pleased are a hard working team - work v. well together - coordinated hard working - well organised. Understand the needs of all residents. Think of new activities all the time to keep us entertained & active. Are v. creative - lots of good ideas - have time for all the residents and take an interest. Allways willing, helpful, cheerful, well presented.

smell on entering the building is always pleasant, cleanliness, first class, my neighbour's room is so pleasant & homely, and I can see she is very settled and looking very well and looked after.

as an on-going process. Mum chose not to join in or get involved with any of the activities or Christmas events but I firmly believe she would of benefitted from meeting and talking to everyone. All residents who interacted and socialised were happy and often asked me to get involved. The only negative from mum's perspective was the food was good but warm - mum likes everything piping hot.
All of the staff were excellent!

up to date with her care and nothing was too much trouble. The home responded to any queries quickly and any little niggles were sorted promptly.
Keep doing what you do, you're all amazing.
Thank you

having to persuade her to eat even the smallest amount she has been tucking into the food here. Its a joy to visit her here too.

staff always greet you with a smile.
All staff are available for a quick chat if you need one, everyone is very caring.
The caretaker is fantastic at getting any jobs you might need doing in the rooms, a credit to everyone.

and entertainment from different singers most weeks where everyone joins together, it's so nice to see all the residents singing along and how happy they all are! My grandad's favourite is when Millie the therapy dog comes for a visit.

have gone over and above to accommodate my father.

and communication from the home is good.

She quickly started to look and feel much better, her physical health improved dramatically. We cannot thank the staff at Berkeley enough, without their care and support Mum would probably not be with us now. Berkeley House is always very clean and well-maintained. The family feel Mum is very well cared for in a safe and loving environment. Thank you all very much.

is really good with plenty of choice. she has started getting involved with the activities which are also really good and different every day creating plenty of laughter.
The management team are all fantastic with a warm welcome and great communication and always go out there way.
Her room is decorated extremely nicely and always clean and tidy all the team should be proud!