Care Home Owned by Bupa Care Homes in Cambridgeshire

It would help if the information folder contained a map/plan of the building for those able to explore.

and family were able to paint and decorate it and have a carpet laid for when I returned home. I am especially grateful to the staff who supported me so well and, during conversation, gave me some very useful medical advice.

staff, maintenance and admin were so kind and caring. They made, what was an extremely stressful and difficult few months, much more bareable. They were so thoughtful towards all of us who visited on a daily basis. We cannot thank them enough.

access and a better view of the TV! Mum was here only a couple of months but her outlook and social confidence were transformed after many years living alone. She happily joined in all the social activities on offer and loved the bingo sessions in particular. All the staff, not just the care staff but also the catering, cleaning and laundry staff and admin team had the residents' needs at the top of their concerns, and Mum flourished in their care. The level of care given to Mum to accommodate her disabilities was exceptional, and the care and compassion we received from Cottenham Court upon Mum's sudden passing was amazing. I have no hesitation in recommending this home.

many and varied activities.
The home is light and airy with lovely outdoor areas.

with no problem.

my impression is that it is also a happy place for staff and that is reflected in the standard of care.

The administration staff are also very helpful. It feels like a family.

here of responding flexibly to the individual needs and wishes of each resident. I feel that my needs are well understood and fully met and that my wishes are heard, respected and responded to positively. This is so important as it enables me to have as good a quality of life as I can, given my condition. The physical environment is also very good. The home is purpose built and is excellently maintained, including new carpets and curtains recently fitted. There are colourful pictures along the corridors, there is a spacious lounge/activities area, and a lovely courtyard garden. The staff do what they can to make each resident feel as at home as possible - and I do.

will be forever grateful for the care/support given so openly. Thank you.

104-year-old person. Going to the restaurant and joining in the activities.

home for their loved ones.