Care Homes Owned by Bupa Care Homes in Essex

Mum has only been a resident four weeks, but it already feels like home to her, and to us, her family.

I feel confident that my grandma is being really looked after at Hutton Village. Staff are friendly and kind, and I know that she is always being fed well, getting her medicines and can ask for help whenever she needs it.

There are activities everyday where my grandma and the other residents can socialise. It's good to know that she's surrounded by people and there's always someone to talk to.

That really touched our hearts and made the visit so much more bearable. Thank you and Bless you all. Paul and Janice. X

I would like to take the opportunity to praise the management and the entire care team at Bupa Care Home in Hutton for the wonderful work they do.

Whenever I visit, I am impressed by the care, kindness and dedication shown by the staff. They go above and beyond to make the residents feel valued, comfortable and included.

I particularly appreciate the effort the management and staff put into organising events and celebrations such as Easter, Diwali and Holi. These occasions bring so much happiness and create a lovely atmosphere for the residents, families and staff. The fairs and other activities are also a fantastic way of bringing everyone together and making the home feel like a real community.

It is clear that a lot of thought, time and effort goes into creating positive experiences for the residents. A big thank you to the management and all the care staff for their hard work, compassion and commitment.

Croft House appears to be a well run establishment with kind and caring staff in all departments. My Mum has been a part of this community for over 2 years and is very happy in her new home and has regained her confidence knowing there is always help and friendship on offer 24/7 and also given her family peace of mind knowing she is being cared for.

My Mum is very happy here, she has laughed more in the three years she has been a resident than she can remember. All the staff are caring friendly and very helpful. Her life has been enriched since coming to Croft House. I feel happy knowing she is being very well cared for.

Since my admission I feel that I have had the 5-star treatment of all that goes on here in the home. The staff (in all departments) are very helpful. Management seems to give a professional manner in all they do. Overall, I am very happy and feel safe and secure.

I am very happy here all the staff are wonderful and do everthing to please me and I hope to spend my last remaining days here, the food is excellent, especially the soups.

Myself and other close family visited on a weekly basis so had deep visibility of the home and its staff. I can say that we found all staff to be capable, professional and kind. Residents received high calibre support with their needs - medical, basic care and social - very well catered for. I could see the warmth and kindness from staff and the care and kindness that they showed for the residents. The environment was a happy one, spotlessly clean, with good catering provided. Family also received support, kindness & respect.

Food is excellent and there is a good variety and the care is very good and help you so much

Moving to The Lawns care home has been the absolute best decision for me, and am quite haopy to call this place home. The level of care here is truly exceptional, and since coming under the new manager there is a renewed positive energy throughout the entire home.

Every member of the team is remarkably warm, attentive, and dedicated to making sure I feel safe, respected, and comfortable. The staff treat us like family, always taking the extra time for a cheerful chat or to lend a helping hand with a smile. From the delicious meals to the engaging daily activities, everything is handled with genuine thought and quality in mind. I feel thoroughly looked after, valued, and completely at peace living here.

My sister has been here for approximately a month and the care she has received has been excellent. All the staff are friendly and helpful when I have visited her and go out of their way to make you feel welcome. I could not wish for better care for my sister.

2nd review now that my wife has been a resident for about a month. Am pleased to confirm that my initial thoughts about this care home have proven to be accurate in that it certainly matches its classification as a care home. All of the staff (both caring and supporting roles) met to date (and I think ive met the vast majority if not all of them) are without exception friendly, helpful, efficient and wrt the nurses and carers caring which is really important in a care home. In essence if they can possibly help or resolve an issue they will do their very best to do so.

I am a much more confident person since moving here the support and care from the staff is excellent

Generaly very happy

My brother has been in Hutton Village Care Home - September 2025. He is extremely happy there, he is well looked after there. The staff are very caring and he interacts with the staff. The Home is always kept clean to a high standard. The food is excellent and the dining rooms are set up like a first class restaurant. Regular afternoon activities or visits out in the mini bus. We could not wish for a better care home for my brother.

Very warm + friendly staff at HVCH. My relative enjoys the activities and has recently been out on the weekly outings. The food is good and is varied, with lots of options. There is a very nice vibe to HVCH, which is a credit to the staff. The grounds are well maintained and spacious and it is lovely to spend time outside, weather permitting

A very homely place with a family feel.

Room is always clean and tidy and care is first class!

My mother has improved in so many ways since moving to Croft House a few months ago. The staff are very kind and extremely well trained. The nurses aren't afraid to tackle any difficulties appropriately and this results in much better outcomes for the residents in their care. The food is made from scratch, varied and really good quality. The restaurant style service a lunch time is something that my Mum really enjoys. It's wonderful to see her improving so much and an enormous relief not to be constantly worried about her care. Thanks to everyone.