My precious Nan was a resident at The Lawns Nursing Home for only a short time before we sadly lost her last month, but the care and compassion she received there was truly exceptional.
Every member of the team went above and beyond to help Nan settle in, and they cared for her with such dignity, kindness and respect. After the hospital she came from, the difference was incredibly meaningful. They made Nan feel safe, comfortable and loved.
Her room was beautiful, the food was wonderful and adapted to her needs, and the kindness shown to our family meant so much - even providing meals while we spent precious time with Nan.
Soumya was a true shining star. Nothing was ever too much for Nan or for us, and she spoke to Nan with such gentleness and compassion, making her feel safe and cherished. Suja was also a wonderful support, guiding us through such a difficult time.
We will be forever grateful to The Lawns for giving Nan the peaceful, dignified and loving goodbye she deserved. Thank you
↩Reply from Fran Donno, Customer Service Adviser at The Lawns Care Home
We appreciate you sharing your experience with our home. We are saddened to hear about your loss. Thank you for recognizing the care and dedication of our team and we are so glad to hear that your Nan received high standards of care and support. Hopefully you will go away from this feeling like your loved one received the best possible care.