Hatfield Peverel Care Home

Care homes are all about the resident being happy! Mum is very happy at Bupa Hatfield Peverel!

As her son who deals with finances and administration of mums care, I find Bupa Hatfield Peverel very easy to deal with and efficient in dealing with any issues.

Our experience at Bupa HP exceeds our experience at other homes that mum has stayed in.

I have found the staff in all departments to be helpful and friendly with a very caring attitude.

Our mum has mixed Alzheimer's and vascular dementia and has been in respite care at Hatfield Peverel Care Home for the past three weeks. She has a lovely room with views over the gardens, she has enjoyed all the lovely activities and her meals. She was very nervous of being in respite care but has seemed happy and relaxed throughout her stay. All the staff have been absolutely wonderful and we felt confident that our mum would be happy and safe during her stay here. My sister and I visited many care homes in the area before settling on Hatfield Peverel Care Home which was by far the best. The rooms were all lovely but the main selling point was the staff! They are all wonderfully caring and friendly and nothing seemed to be too much bother. We were always able to speak to someone if we were at all worried which was very comforting.

My mother went to Hatfield Peverel Lodge Care Home on 2/2/26 and sadly passed away peacefully on 12/4/26. At all times, the management and all staff were caring and helpful to both mum and me. They cared for mum with dignity right to the end. Her last day was so peaceful. I'd like to thank everyone at Hatfield Peverel for their total empathy and care for Mum in her last days.

When my mother's issues escalated, the care home acted promptly, involving specialist services and ensuring she received the support she required. This gave me great confidence that her safety and well-being were their priority at all times. Thank you for giving me peace of mind.

BUPA you should be very proud of these staff!

My brother cannot be in a better place - he is well looked after and all the staff are friendly and kind.. This review is to say 'Thank you' to you all. He had a birthday recently, and the lovely chef made him a delicious birthday cake. His room door was decorated with birthday banners and balloons. Thank you all for everything you do for him, and for all the residents to brighten up each day. Well done!

Mum has been here a few years now and has received very good care. The staff are lovely and caring and always listen and help when I need to speak to them. There is always a nurse around when you need to speak to one who will listen to your concerns and address them. The food mum receives is always nicely presented and fresh. The staff give me peace of mind with mum being here as I feel happy knowing she has some great people looking after her.

My grandfather was there and I loved him, the care they gave was exceptional and the management were the kindest people when I needed help. Food was amazing and great activities, 0 faults in the home as I loved it all!!!

My Mum peacefully passed away recently and her care throughout her stay and in her final days was wonderful. The care staff are incredibly kind and patient and she was so relaxed and content right up until the end. I have experience of four other care homes and Hatfield Peveral Care Home is by far the best I have seen in every way. Anyone who is considering the option of residential care, I cannot recommend it enough. Thank you so much.

I found the overall care for my mother was very good, in particular the nursing, carers, hairdresser and the activities manager. I also found the office, management, housekeeping, and maintenance staff very helpful and always willing to listen to any of our concerns. Mum was treated with much respect and kindness, especially towards the end of her life as her needs changed.

My mother was a resident for just under 2 years before she died at the care home on 15th March. She received excellent care whilst at the home, and I feel the staff went the extra mile to make her stay a happy one. She looked forward to her weekly hairdressing appointment and saw the hairdresser as her friend. The entertainment manager was amazing, as were the carers and nurses. At the end of Mum's life, they were a great support to us too.

Mum wasn't in the Nursing Home long however; she was happy. Staff were attentive and kind and nothing was ever too much trouble. Whenever we visited staff were very welcoming and polite and mum was always well looked after.

My sister was a resident at Hatfield Pevrel Care Home until her recent passing. The care she received was amazing. From her care to the food, the people were the kindest and most caring and made sure she had everything she needed. I can honestly say they were like an extended family. The rooms were clean and tidy and my sister was always happy and laughing with the carers. Her hair was washed and cut regularly and nails painted. I wouldn't hesitate to recommend the care home. Five stars.

Our observations are that all the staff are very attentive, hard-working and extremely caring and very approachable.

Thank you all!

Since I came into the home in March 2024 I have been treated very well by all the staff and carers. All the staff here are very attentive to my needs and are also respectful of my privacy. All of my family and friends who have visited me say that the staff are very friendly too. The food is also very good and there is always a great choice, so I am never hungry. The activities are very good there is a good mix of singers and we also have fitness sessions and a lady who comes in to dance as well as bingo and all kinds of crafts.

I think the care home in Hatfield Peverel is a very happy environment for residents. The staff are so very pleasant. They go above and beyond helping the residents. My aunt has dementia and can be difficult at times but they. Always appeared to be very caring. Lovely residents too, a lovely family home. Lovely food too.

I have spent time here between operations an following the third operation on my leg and hip. The atmosphere in the home is kind and encouraging with very few exceptions. The caring/nursing and all staff are kind and helpful to speedy recovery. The food is well prepared and varied and gives a variety of choices and help for dietary problems. I have recovered much more quickly than would have been the case in hospital or alone at home. Trouble is taken to make visitors and family very welcome and any problems are listened to and attempted to be dealt with. I can recommend the home to others. The variety of entertainment makes for a sociable atmosphere.

All the staff here are extremely caring and, although we turn up at the home at different times, they are always welcoming, happy and willing to answer any questions we have. There are always enough carers around to help with all the residents' needs which do vary between individuals.