Hatfield Peverel Care Home

Crabbs Hill, Hatfield Peverel, Chelmsford CM3 2NZ
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9.6 65 Reviews
  • Hatfield Peverel Care Home, Chelmsford
Set in nine acres of grounds, the home offers a warm welcome to anyone in need of nursing, residential and dementia care. Short stays are also offered to help both carers and their elderly loved ones at times when they need a break or a little extra support. It could be that you’re going away and you want peace of mind that you’re loved one won’t be on their own, or they might need to recuperate after an operation or illness. Whatever the reason, their doors are open. Advanced bookings available.

The home has a dedicated dementia-friendly house, known as Mallard, where residents are supported by dementia champions. The home’s interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers.

Hatfield Peverel is a lively and welcoming care home at the heart of your local community. The dedicated care team plan a varied programme of activities and social gatherings, which you’re welcome to take part in. From flower arranging, baking clubs, tea dances to regional events such as summer fetes and remembrance celebration events, there is always something going on.

Great attention is placed on the food menu to make sure it is both enjoyable and nutritious, made by an experienced chef using fresh produce, while there are snacks and drinks available throughout the day and night. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at Hatfield Peverel, staff discuss their personal preferences and dietary needs with them.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Hatfield Peverel Care Home.
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Care Provided by Hatfield Peverel Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1215
  • Self-Funded Residential Dementia Care: from £1265
  • Self-Funded Nursing Care: from £1450
  • Self-Funded Nursing Dementia Care: from £1499
  • RESPITE Self-Funded Residential Care: from £1335
  • RESPITE Self-Funded Residential Dementia Care: from £1390
  • RESPITE Self-Funded Nursing Care: from £1595
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact Hatfield Peverel Care Home for full pricing details and T&Cs.

Contact Hatfield Peverel Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Hatfield Peverel Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anish Phillip (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (65)

Visiting

  • We’re just off the A12 at Hatfield Peverel and there’s plenty of parking. When following the route, turn down the road facing the Blue Strawberry Bistrot, then take the second right. We’re just along that country road.

Parking

  • On-site parking available.

Hatfield Peverel Care Home Reviews (65)

9.6

Hatfield Peverel Care Home has a Review Score of 9.6 (9.602) out of 10, based on 17 reviews in the last 2 years.
Over all time Hatfield Peverel Care Home has 65 reviews.

Overall Experience
  • 40
  • 21
  • 2
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Date Published
  • 65
  • 5
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  • 17
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Reviewer Connection to Hatfield Peverel Care Home
  • 24
  • 11
  • 6
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 65, showing 21-40
Review from Jonathan W (Son of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so impressed with all aspects of the care home since Dad moved in at the start of October. The staff are absolutely superb, and Dad is looked after to such a high standard. I cannot thank the whole team enough. I would have no hesitation recommending Hatfield Peverl to anyone who is looking
for a care home facility in the area.
Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care HomeThank you for your kind words. We are very happy to hear you can feel at ease with your dad in our care. It is always nice to hear words like “superb” being used to describe our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.
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Review from John H (Husband of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff who work hard to make the experience a homely and friendly environment. The management is experienced and runs the home efficiently and the food has improved over the last month. The rooms are a little restricted and be better with shower facilities.
Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care HomeThank you for your kind words. It is always nice to hear from family members who feel like their loved one is cared for and looked after. We will certainly pass your comments on to the manager. We hope to continue providing your loved one with the best possible care.
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Review from Y R (Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care HomeThank you for your kind words. Please let us know if there is anything we can do to make your stay as comfortable as possible. Thank you for choosing Hatfield Peverel for your stay.
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Review from M H (Ex Family Member) published on 13 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities and always an amazing experience with the staff. Have visited my family and always found the home to be welcoming and well-maintained. The staff were always happy to help and were kind.
Reply from Rebecca Kellegher, Customer Service Adviser at Hatfield Peverel Care HomeThank you for taking the time to leave us your lovely review. We are pleased to hear that the home have always been welcoming and well-maintained and we hope to continue providing your loved one with the best possible care.
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Review from David M (Son of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident due to needing 24-hour care (end of life).
During her short stay, all staff I encountered were caring, professional and welcoming. I was kept fully informed. The home has a lovely calm ambience which I believe made mother's last days peaceful.
Reply from Grace Langfield, Customer Service Adviser at Hatfield Peverel Care HomeThank you for taking the time to leave your review. We are glad to have helped your Mother and family through a difficult time and hope you can find peace knowing she was well looked after whilst our care.
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Review from Marilyn B (Daughter of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home requires a good manager.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeThank you for your feedback. We have recently appointed a new home manager who is due to take up the position in the coming weeks.
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Review from Judy L (Daughter of Resident) published on 11 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my stepfather received a diagnosis which would end his life. I was delighted to find him a bed at The Lodge my mother had resided there prior to her death and the staff were welcoming, professional and caring. I couldn't have asked fir more for my stepfather - he passed away with a short time
after arriving but he was happy and comfortable.
Reply from Rebecca Kellegher, Customer Service Adviser at Hatfield Peverel Care HomeThank you for taking the time to leave your lovely words. We are glad to have helped you and your family through such a difficult time and hopefully you will go away from this feeling like your Step Father received the best possible care.
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Review from J L (Daughter of Resident) published on 20 September 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mum went into this care home for 10 days. She did have dementia and nursing needs but she could speak fluently and cooperate effectively to the point you would not think she had dementia. The Mallard Dementia Building I thought was extremely depressing and with no feeling of comfort there. It was
extremely disorganised with residents walking around shouting out and upsetting others. There didn't seem much interaction between the staff and residents. Unfortunately, my mum was taken into hospital 10 days after being there and passed away, but should this not have happened I would have been seeking to look at other homes.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeWe are sorry to hear about your recent experience, please accept our condolences for your loss. We take all feedback very seriously and we will discuss your comments with the home’s management team to help them continually improve their service.
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Review from V R (Sister of Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a friendly welcome at reception. Staff are helpful and are interested in any conversation I have with them. The atmosphere in the home is a happy one. Any concerns that I have are addressed promptly.
Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care HomeThank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make their stay as comfortable as possible.
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Review from Gordon W (Son of Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team were professional, caring, empathetic and always on hand to offer support and guidance. I was amazed at how attentive they were and how caring towards my father. They made him feel at home and welcomed me each time, keeping me informed of his progress. Nothing was too much trouble for them
- an amazing team of people - wonderful.
Reply from David Mclean, Customer Service Adviser at Hatfield Peverel Care HomeThank you for your lovely review. It is always nice to hear words like "caring" and "empathetic" being used to describe our care. We are happy to hear you feel like a part of our Hatfield Peverel family. Please let us know if there is anything we can do to make your father's stay as comfortable as possible, and thank you for choosing Hatfield Peverel for your stay.
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Review from S K (Daughter of Resident) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently celebrated Mum's birthday at the home with a family party in the garden. This was the first time we have all been able to get together since Mum moved into Hatfield Peverel due to Covid restrictions. The staff at the home could not do enough to make it a really special afternoon.
They
have been so helpful and caring during the time Mum has been a resident.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeThank you for your feedback, we are so happy to have been able to help organise this for your whole family to enjoy your Mums Birthday in style.
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Review from Julie C (Daughter of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
care home organised a jubilee celebration. The garden was decorated with balloons, banners and food was put out for the relatives and families. A singer had been hired and all had a fantastic day and sing song and a glass of prosecco. staff did an amazing job, it was a really good fun day.
Reply from Amanda Barnes, Customer Service Adviser at Hatfield Peverel Care HomeWe appreciate you taking the time to leave us your comments, It is lovely to hear that you enjoyed our Jubilee celebrations and the sing song. Thank you for helping us celebrate.
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Review from Tracey R (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to visit my mother and the staff had arranged a Jubilee party. Brilliant atmosphere, great food and wonderful entertainment. The staff had decorated the home beautifully and the food and drink were fantastic. A lovely day enjoyed by residents and families and the staff went beyond expectations.
Well done!
Reply from Amanda Barnes, Customer Service Adviser at Hatfield Peverel Care HomeWe appreciate you taking the time to leave us your comments, It is lovely to hear that you enjoyed our Jubilee party and the entertainment and felt it was enjoyed by all. Thank you for joining us.
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Review from H S (Daughter-in-law of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was extremely well looked after during her stay and the Carers, Nurses and management team could not do enough for her. She was encouraged to mobilise, she ate very well and the kitchen team were so helpful in finding out what she wanted to eat, and supported her fully with this. We
had no concerns about her safety.
Thanks to the whole team!
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeWe appreciate your feedback. Thank you for choosing us to care for your Mother in Law.
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Review from K H (Daughter of Resident) published on 27 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my father has received since his stay at the home. Everyone has been so caring towards him and me and my family when visiting. Every member of staff I have met has been friendly and supportive, I cannot thank them enough.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeThank you for your kind review. It is so nice to hear that you have been welcomed and supported so well by everyone.
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Review from Barbara R (Husband of Resident) published on 13 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has now been in the care of Hatfield Peverel Care Home for 6 months. He has settled in very well.
I am happy for him to stay, he is well looked after and fed well.
Reply from Amanda Barnes, Customer Service Adviser at Hatfield Peverel Care HomeWe appreciate you taking the time to leave us your comments, It is nice to hear that your husband has settled in well at our home and that you feel he is looked after well. Please let us know if there is anything we can do to make your husband's stay as comfortable as possible.
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Review from Joy W (Wife of Resident) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The floor is my husband's room is very dirty and sticky both under the bed and all around the room - it hasn't been washed for some time I know my husband's skin is very thin but he has bruises all over his hands and arms and I feel this is not helped by the lack of padding on his rails.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeThank you for bringing this to our attention. I will certainly pass your comments on to the housekeeping team to look into and make sure the floor is cleaned regularly. With regards to the bed rails I will ask our manager to give you a call and discuss this with you. Please let us know if there is anything else we can do to make your Husband as comfortable as possible
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Review from Hannah B (Granddaughter of Resident) published on 14 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with the way they care for my grandad and I love the entertainment they provide for the residents. They have a live singer that comes and it has been lovely to be able to dance with my grandad to some lovely music. The staff are lovely, caring and very helpful.
Reply from Amanda Barnes, Customer Service Adviser at Hatfield Peverel Care HomeWe appreciate you taking the time to leave us your comments, It is lovely to hear that you are happy with the care your grandad receives and that you and your grandad enjoy our entertainment. Please let us know if there is anything we can do to make your Grandads stay as comfortable as possible.
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Review from Stuart P (Nephew of Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a funeral director for 34 years, so as you well know I do go into a lot of nursing/care homes. I have to say, Hatfield Peverel Care Home is amazing. Yes, it needed some paint, the staff I find are very welcoming, the home is spotless and smells fresh. Every time I come to see my family member,
he's smart happy and content.
I thank you from the bottom of my heart for the love and care you give my uncle.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeThank you for your kind words. We are so glad to hear that you always feel welcomed and that your uncle is happy in our care. Thank you again for taking the time to write us your review.
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Review from Louise P (Daughter-in-law of Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so very happy with the care and love he receives at this care home. I know we all have our ups and downs, but he is always very clean and very well looked after.
I, and the family can't thank to staff enough for the love, care and attention that the staff give to him to make his life easier.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hatfield Peverel Care HomeThank you for your lovely review. We are glad to hear that you feel your loved one is always very well looked after by everyone at Hatfield Peverel. Thank you again for your kind words.
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Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Hatfield Peverel Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.677 for Hatfield Peverel Care Home is calculated as follows: ( (143 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 201 Ratings = 4.677
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Hatfield Peverel Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 16 Jun 2026

Hatfield Peverel offers a warm welcome to anyone in need of nursing or residential care. We also have a dedicated dementia-friendly house, known as Mallard, where residents are supported by our dementia champions.

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Awards / Recognitions (8)

Meet the Team (0)

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