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Care Homes Owned by Bupa Care Homes in Cheshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Cheshire

Only the locations & reviews in Cheshire for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10929 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Cheshire (4)

 - Browse 4 Care Homes owned by Bupa Care Homes in Cheshire
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Brookview Care Home
Brook Lane, Alderley Edge SK9 7QG 
Top 20 carehome award certificate
9.9 107 reviews
Brookview Care Home, Alderley Edge, Cheshire
Top 20 carehome award certificate
"My mum has been in Brookview for 4 years and the care and compassion that every single person that works there shows continuously every day…"   Read all 107 reviews
  • from £1,400 / week
  • 65 Rooms
Location Type Care Home

**Brookview is proud to have been recognised as one of the Top 20 Care Homes in North West England 2026** Situated a stone’s throw away from Alderley Edge, Brookview welcomes those with nursing, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Mount Hall Care Home
Flash Lane, Bollington, Macclesfield SK10 5AQ 
9.9 124 reviews
Mount Hall Care Home, Macclesfield, Cheshire
"We have been made to feel extremely happy/welcome at Mount Hall. All the staff have been so kind and caring and have made it feel like…"   Read all 124 reviews
  • from £1,210 / week
  • 33 Rooms
Location Type Care Home

Set within the beautiful Cheshire countryside, in the rural village of Bollington, this Georgian home has been carefully modernised and refurbished to provide a high standard of accommodation and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Hazelmere House Care Home
Pinewood Road, Summerfields, Wilmslow SK9 2RS 
9.9 92 reviews
Hazelmere House Care Home, Wilmslow, Cheshire
"Knowing my mum had to be placed into care was an emotional time for us, but we were immediately put at ease by both the managers and the…"   Read all 92 reviews
  • from £1,400 / week
  • 60 Rooms
Location Type Care Home

Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes. All ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Newton Court Care Home
28 St Ann's Road, Middlewich CW10 9BJ 
9.7 53 reviews
Newton Court Care Home, Middlewich, Cheshire
"Since my father moved into the care home, his health issues have been managed very well and his overall health has improved significantly.…"   Read all 53 reviews
  • from £1,085 / week
  • 60 Rooms
Location Type Care Home

Care plans at Newton Court are carefully tailored to the needs of each individual and delivered by a friendly and professional team 24 hours a day. Care is provided for short or long term stays to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Bupa Care Homes Reviews in Cheshire (376)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.647) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Mount Hall Care Home

from Claire M (Daughter of Resident) published on 22 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been made to feel extremely happy/welcome at Mount Hall. All the staff have been so kind and caring and have made it feel like home. We can't fault it and would certainly recommend to others. We will miss our friends at Mount Hall. They are doing an amazing job. A big thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Mount Hall Care HomeThank you for your lovely feedback. It is always so nice to hear from family members feeling like their loved one has been well cared for. Thank you again for your recommendation.
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Review of

Brookview Care Home

from Val T (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Brookview for 4 years and the care and compassion that every single person that works there shows continuously every day & night is up and above anything I have ever known. The staff are so friendly and caring not just for Mum but me also which is needed at times during this stressfull
time. I'm so happy Mum is in here perfect in every aspect. Highly valued care home, amenities and care is top class. Food excellent, entertainment is so amazing so much to keep everyone entertained & varied every week - Generally overall 100+%. Thanks to all.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care HomeYour words remind us why we do what we do. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review of

Newton Court Care Home

from Paul W (Son of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my father moved into the care home, his health issues have been managed very well and his overall health has improved significantly. He is thoroughly enjoying the daily care, attention, and support he receives from the staff. The regular entertainment and activities provide excellent physical
and mental stimulation, helping him stay engaged and active. Whenever we visit, we are always made to feel very welcome, and it is reassuring to see how happy and well cared for he is.
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Review of

Mount Hall Care Home

from V M (Respite Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Went in for 2 weeks' rest/respite. Pleasant room and spotless, as was the rest of the residential areas. Lovely views (was fortunate with sunny weather). Food rather disappointing. Mattress rather uncomfortable. Staff were very kind. They need to have some way of making a hot drink (on the 1st/floor
at night/for themselves and residents) Enjoyed my stay.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Mount Hall Care HomeThank you for your feedback. We are happy to hear that you enjoyed your stay. We will certainly pass your comments regarding the food, mattress and drinks making facilities on to our management team.
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Review of

Brookview Care Home

from C G (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident since July 2025. All the staff are kind and caring and the level of care is excellent. Nothing is too much trouble for them. Along with the day to day care, the residents are able to take part in a range of activities.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Brookview Care HomeThank you for taking the time to leave your review. We are delighted to hear how well your mother has settled in with us at Brookview. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We look forward to welcoming you back soon.
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Review of

Mount Hall Care Home

from A H (Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the place (Mount Hall) very nice. The staff are all great. There are no complaints at all about food. I am restricted to some of the activites but there always something for me to do.
Reply from Fran Donno, Customer Service Adviser at Mount Hall Care HomeWe appreciate you sharing your experience with our home. It is wonderful to hear that you have settled in comfortably with us and we are pleased to hear that you are impressed with the food provided and the high standards of care provided. We're committed to continuing to support you in every way we can.
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Review of

Hazelmere House Care Home

from Lorraine P (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Knowing my mum had to be placed into care was an emotional time for us, but we were immediately put at ease by both the managers and the carers. It's clear that everyone is genuinely passionate about their roles and the care they provide.


All staff are employed directly by the company rather than

through agency staffing, which ensures continuity of care and helps residents feel safe and secure. In terms of medical support, staff respond promptly if anyone becomes unwell, and they are well supported by the Surgery, who also visit every Tuesday.


The food is excellent, with a strong focus on providing proper nutrition for all residents. From the office team to the carers, housekeeping, and activities staff, everyone is exceptional. I would highly recommend this care home to anyone.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Hazelmere House Care HomeThank you for your lovely review. We are happy that we were able to help support both you and your Mum through this transition. It is always nice to hear from family members feeling like their loved one is well cared for in our home. Thank you again for your recommendation.
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Review of

Hazelmere House Care Home

from Phil L (Son of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The selection process - the information provided on the home, both online and in person, was excellent and personalised.
Moving in - dealt with sensitively and timely so that dad settled in well.
Every day - Dad was unfortunately only in the home a couple of days, but was becoming used to the way
the home worked.
The end - the nurses reacted quickly and offered good advice, calling for an ambulance and getting dad to hospital quickly.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hazelmere House Care HomeWe really appreciate you taking the time to leave us your feedback. We are so sorry for your loss but hope that the care shown to your Dad while he was with us at Hazelmere House is of comfort to you at this difficult time.
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Review of

Hazelmere House Care Home

from Carol T (Respite Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my 2-week stay at Hazelmere, respite, recovering from a joint hip replacement. Management and reception are good. Many of the staff are excellent, have given encouragement and kindness, as well as their skills and good humour. There are lovely surroundings, both inside and outside the
home, and these are well-maintained. Food is generally good and plenty of variety, well presented and served. Medication taken care with. Thank you. I have been well supported.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeThank you for taking the time to leave this lovely review. We are so pleased to hear how much you enjoyed your respite stay at Hazelmere House and moreover, how much you liked the surroundings and the food. Please let us know if there is anything that you need in the future.
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Review of

Hazelmere House Care Home

from Susan B (Respite Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was the perfect opportunity for post-operative care, for 2 weeks, as I could not have managed on my own (I live alone with no relatives). I was grateful for the meals brought to my room for the first few days. However, the quality of the meals seemed to deteriorate. At times, the advertised food
(e.g., Greek yoghurt) was just not available. For breakfast, sometimes there would be, e.g. bananas, sometimes not. Supplies of fresh fruit and vegetables were erratic. Quality of meals at times poor.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeThank you for taking the time to leave your review. We are pleased to hear how well you were taken care of during your respite stay at Hazelmere House. We will certainly pass on this feedback to the home manager to help them improve their quality of service around the food.
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Review of

Hazelmere House Care Home

from Maureen W (Friend of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a very good friend there whom we used to visit at least once a week she was there for
Almost 3 years, And to be fair she always seemed content, however she used to get upset at times as when she felt there was a problem said she only got to see the manager a few times ,
Fortunately that changed
when a new manager took over.Also I have to say it was very evident,
First thing we noticed was the improvement in security as we always felt if was a bit unsafe but that's all changed now, also the whole place seems to have had a makeover,
Most importantly our friend was certainly very happy that she felt that she was listened to when she
had what she felt she needed to discuss anything, We also found the new management very approachable and most helpful , unfortunately our fiend passed away in January but felt we needed to say what a very friendly and caring place it has become,And to say a big thanks to manager and staff
for everything they did for her.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hazelmere House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are saddened to hear about your loss. We are pleased to hear that you noticed improvements during your Friend's stay and we will discuss your feedback with the home's manager to help them continually improve their service. Hopefully you will go away from this feeling like your loved one received the best possible care
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Review of

Newton Court Care Home

from S J (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Newton Court excell themselves on a daily basis but in this review I would like to praise the workmanship, manner and respectfullness of your Maintence guy (KE).
He is so helpful, understanding and caring when carrying out his work, whilst maintaining a professional manner.
He goes
over and above everytime, respecting dads space and interacting directly with him making him feel involved and that his opinion matters (which is so important). To top it all off his work is to a very high standard and he checks in later to make sure dad is happy and everything is working well.
I would also to praise the work of activities team (L & L) who offer both group and personalised one - one activities that are thoughtfully designed around individual needs but above all they are both fun and bring smiles all round which is priceless to see.
Nothing is too much trouble they are very encouraging and supportive to both residents and families.
These ladies are an integral part of NC!
Reply from Fran Donno, Customer Service Adviser at Newton Court Care HomeWe appreciate you sharing your experience with our home. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. It is wonderful to hear that you can feel at ease with your loved one in our care and please don't hesitate to reach out if there's anything more we can do.
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Review of

Hazelmere House Care Home

from J W (Niece of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident at Hazelmere for some time, we viewed many care homes & the feel Hazelmere House has is just wonderful. All the staff greet you with a smile & friendly face. Nothing is too much trouble, we are always kept in the loop with my Aunts care. The home is warm, lovely decor, great
facilities & activities to suit everyone if you wish to participate. The nursing & care staff are amazing, kind & look after our Aunt very well. Such a relief knowing your loved one is being looked after so well.
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are impressed with the high standards of care provided, the variety of activities provided and the warm environment at Hazelmere House Care Home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Brookview Care Home

from Alan J (Sister of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my Sister regularly in Brookview Care Home since she was diagnosed with Dementia in October 25. It has been a difficult few months for all the family and we are still adjusting to life without her at her home.
Brookview Care Home has provided a permanent home for her in a safe
environment and security is excellent.
Management are very professional and the carers are very patient with the residents and aware of their individual needs. Residents are encouraged to partake in various activities and to spend time with other residents in the communal lounge and Dining area.
Reply from Basil Thottathil Mathai, Home Manager at Brookview Care HomeThank you for your thoughtful review. We are delighted to know that your loved one feels safe, supported and well cared for at Brookview. Providing compassionate, person-centred care is at the heart of everything we do, and your feedback means a great deal to our whole team.
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Review of

Brookview Care Home

from David R (Husband of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We, Barbara's family and friends have been very pleased with the care and safety she has received at Brookview. So much so that when she was moved from short term to long term residential care that despite looking at many other care homes we all agreed she was in the best place.
Reply from Basil Thottathil Mathai, Home Manager at Brookview Care HomeThank you for your kind feedback. We are delighted to hear that you feel Brookview is the right place and that the care and safety provided have met your expectations. Our team works hard to create a warm, supportive environment where residents feel safe, respected and well cared for. Your comments mean a great deal to us and will be shared with the team. Thank you again for your support.
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Review of

Mount Hall Care Home

from C F (Stepdaughter of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a beautiful, well-kept home in lovely surroundings, but what makes it outstanding are the people who work here. Without exception they are not only hard working and professional, but also friendly, warm and welcoming. They constantly go the extra mile to make the whole family feel truly cared
for and nurtured.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Mount Hall Care HomeWe're so grateful that you've taken the time to share your thoughts. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. We hope to continue providing your loved one with the best possible care.
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Review of

Brookview Care Home

from P M (Friend of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit a friend regularly and have always found the staff to be kind, patient and caring. On many occasions I've also observed carers chatting to the residents, bringing much-needed conversation to their sheltered lives, as well as snacks and drinks outside of meal times.
The activity schedule is
well thought out, and regular visits by "Bear", the care dog is a nice touch to bring contact with a pet, which so many residents will appreciate.
The single rooms are spacious and well-appointed if feeling rather functional.
Reply from Basil Thottathil Mathai, Home Manager at Brookview Care HomeThank you for taking the time to share your lovely feedback about your visits to Brookview .It is wonderful to hear that you find our team kind ,patient and and caring ,and that friendly conversations and activities create such a positive atmosphere in the home .I am also pleased that you enjoy the activity programme and visits from Bear,which bring so much joy to our residents .Your kind words mean a great deal to the whole team .
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Review of

Brookview Care Home

from S B (Friend of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The residents are able to move about within the facility as they want. Perhaps more access to outside/garden when weather permits.
My friend is able to live her life as well as possible despite her dementia
Reply from Alison Horridge, Customer Advisor on behalf of the team at Brookview Care HomeThank you for your feedback. Please let us know if there is anything we can do to make Friend's stay as comfortable as possible.
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Review of

Mount Hall Care Home

from Carole R (Respite Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been in here 3 weeks and have no idea how much long I will be in here. I cannot fault anything. Everyone is so friendly and helpful.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Mount Hall Care HomeThank you for taking the time to leave your review. It's great to hear how well you have settled in to Mount Hall. We are so pleased to hear how friendly and helpful you find the staff. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Mount Hall Care Home

from S P (Relative of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I visit my fiancés grandmother at Mount Hall the friendliness, helpfulness, and caring nature of the staff is evident as soon as you walk through the door as you are always greeted warmly by the employees behind the desk. The staff all make such an effort to smile and chat to you when they
pass you in the corridor and form lovely bonds with the visitors and the residents. When I visit my fiancés grandmother she always looks well taken care of with her hair nicely styled and her nails painted beautifully, she always has tea on hand and either a biscuit or a hearty meal too. The staff and carers are so kind to her and they all made such a fuss over her for her recent birthday, even allowing us to have a family gathering in the lounge to celebrate the special occasion.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Mount Hall Care HomeYour review means a great deal to our team and we're so grateful you shared your experience. We are so pleased that the kindness and care of our staff members has been recognised. We are delighted that your loved one is enjoying being pampered in our salon. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. We're committed to continuing to support you and your family in every way we can.
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Awards / Recognitions (9)

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