Hazelmere House Care Home

Pinewood Road, Summerfields, Wilmslow SK9 2RS
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9.9 90 Reviews
  • Hazelmere House Care Home, Wilmslow
Hazelmere House features spacious and comfortable accommodation providing a warm and safe environment, with views of gardens and nearby parkland, en-suite rooms and tasteful colour schemes.

All bedrooms come with a remote-controlled TV and a 24-hour call system and some have French doors leading out to the garden.

Hazelmere House offers many forms of care, nursing and rehabilitation to elderly residents. Residential, convalescence and respite needs are welcome, with carers also experienced in palliative care, as well as being able to tailor solutions to the needs of other medical conditions like Parkinson’s and Huntington's.

Special diets and tastes are taken on board when preparing the food menu, with snacks, afternoon tea and homemade cake further additions.

Interests and hobbies are encouraged, with art therapy sessions and a mobile library complementing some of the social occasions and events added to the calendar. Regular days out can be enjoyed such as trips to Tatton Park, garden centres, the theatre and the Blackpool Illuminations.

The staff at Hazelmere would love to show everyone around and see the results. Call the team for advice or to arrange a visit.
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Care Provided by Hazelmere House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1540
  • RESPITE Self-Funded Nursing Care: from £1815

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

The price(s) shown are provided by the care home. Contact Hazelmere House Care Home for full pricing details and T&Cs.

Contact Hazelmere House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Hazelmere House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Helliwell-Short (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (60)

Hazelmere House Care Home Reviews (90)

9.9

Hazelmere House Care Home has a Review Score of 9.9 (9.870) out of 10, based on 25 reviews in the last 2 years.
Over all time Hazelmere House Care Home has 90 reviews.

Overall Experience
  • 61
  • 26
  • 3
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Date Published
  • 90
  • 7
  • 9
  • 25
  • 65
Reviewer Connection to Hazelmere House Care Home
  • 39
  • 12
  • 12
  • 7
  • 4
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  • 1
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Total of 90, showing 1-20
Review from Carol T (Respite Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my 2-week stay at Hazelmere, respite, recovering from a joint hip replacement. Management and reception are good. Many of the staff are excellent, have given encouragement and kindness, as well as their skills and good humour. There are lovely surroundings, both inside and outside the
home, and these are well-maintained. Food is generally good and plenty of variety, well presented and served. Medication taken care with. Thank you. I have been well supported.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeThank you for taking the time to leave this lovely review. We are so pleased to hear how much you enjoyed your respite stay at Hazelmere House and moreover, how much you liked the surroundings and the food. Please let us know if there is anything that you need in the future.
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Review from Susan B (Respite Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was the perfect opportunity for post-operative care, for 2 weeks, as I could not have managed on my own (I live alone with no relatives). I was grateful for the meals brought to my room for the first few days. However, the quality of the meals seemed to deteriorate. At times, the advertised food
(e.g., Greek yoghurt) was just not available. For breakfast, sometimes there would be, e.g. bananas, sometimes not. Supplies of fresh fruit and vegetables were erratic. Quality of meals at times poor.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeThank you for taking the time to leave your review. We are pleased to hear how well you were taken care of during your respite stay at Hazelmere House. We will certainly pass on this feedback to the home manager to help them improve their quality of service around the food.
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Review from Maureen W (Friend of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a very good friend there whom we used to visit at least once a week she was there for
Almost 3 years, And to be fair she always seemed content, however she used to get upset at times as when she felt there was a problem said she only got to see the manager a few times ,
Fortunately that changed
when a new manager took over.Also I have to say it was very evident,
First thing we noticed was the improvement in security as we always felt if was a bit unsafe but that's all changed now, also the whole place seems to have had a makeover,
Most importantly our friend was certainly very happy that she felt that she was listened to when she
had what she felt she needed to discuss anything, We also found the new management very approachable and most helpful , unfortunately our fiend passed away in January but felt we needed to say what a very friendly and caring place it has become,And to say a big thanks to manager and staff
for everything they did for her.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Hazelmere House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are saddened to hear about your loss. We are pleased to hear that you noticed improvements during your Friend's stay and we will discuss your feedback with the home's manager to help them continually improve their service. Hopefully you will go away from this feeling like your loved one received the best possible care
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Review from J W (Niece of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been a resident at Hazelmere for some time, we viewed many care homes & the feel Hazelmere House has is just wonderful. All the staff greet you with a smile & friendly face. Nothing is too much trouble, we are always kept in the loop with my Aunts care. The home is warm, lovely decor, great
facilities & activities to suit everyone if you wish to participate. The nursing & care staff are amazing, kind & look after our Aunt very well. Such a relief knowing your loved one is being looked after so well.
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are impressed with the high standards of care provided, the variety of activities provided and the warm environment at Hazelmere House Care Home. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Please don't hesitate to reach out if there's anything more we can do.
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Review from A C (Friend of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely establishment. Staff are all incredible. The new manager is amazing and is perfect for the job she's caring and compassionate about every resident. Would always recommend this place. Make relatives feel so welcome and as if they matter too. Always good entertainment and or things going
on for the residents and visitors if they wish to.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeThank you for your lovely review. We are so hear to pleased that you are happy with care provided at Hazelmere House. Our staff take great pride in making every resident feel safe and well cared for and every visitor feel welcome- so it's great to hear this reflected in your comments.
Thank you for recognising the effort our activities team put into creating meaningful moments with residents. Please don't hesitate to reach out if there's anything more we can do.
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Review from R L (Son of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express strongly enough how important the Hazelmere care home has been to my mother , Barbara.
It is no exaggeration to say that without the support and staff of Hazelmere I genuinely don't think mum would still be with us.
Everyone without exception operates at a high core level and several
go way beyond it, Rincy, Angela and Sneka are 3 that spring to mind as well as Tim who also can't do enough to support us.
Before Hazelmere we as a family were really struggling to accommodate mums extensive needs, whatever happens in the future we know she is in the best place she could be with people who care.
Thanks all at Hazelmere- you are appreciated so much
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeYour feedback means a lot to us and the team at Hazelmere House Care Home. It is wonderful to hear that your Mother is being looked after and cared for well and we are delighted to hear that our team have made a difference to your family's experience. We are very happy to hear you can feel at ease with your Mother in our care and we're committed to continuing to support you and your family in every way we can.
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Review from M H (Friend of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise this care home enough. Initially nervous my friend does not want to leave. She said never felt this happy in such a long time. Every member of staff she said has been wonderful towards her. Her only regret is that she didn't arrive sooner!
Thank you for taking such great care of her
and giving her the environment to thrive!
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeWe're so grateful that you've taken the time to share your thoughts. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments and we are so pleased to hear that your Friend is happy. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review from Ian k (Son of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in Hazelmere for 2 1/2 years. When we originally did the rounds of nursing homes in the area, Hazelmere stood out. We received a warm welcome and all the staff that passed us smiled and said hello.
As one would expect, it is a difficult transition from being in your own home to a care home
but the staff made a real effort to get to know my mum and within a week or two she was on first name terms with them all. Whoever came into the room be there care staff, nursing staff, domestics, people taking food orders, all made time to speak to mum and ensure she was getting what she needed, this provided a great deal of reassurance.
There are a range of daily activities and all residents are encouraged to participate. If someone cannot get out of their room for a day or two, someone will come and visit.
When mum's health declined, the levels of care from the nursing staff were first rate, anticipating her requirements and ensuring she was always comfortable.
The whole team are fantastic
Reply from Natasha Burns-Leigh, Customer Service Advisor at Hazelmere House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We will certainly pass your comments on to the manager. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review from Pamela F (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was in Hazelmere for respite care. We were very impressed from the beginning with how the Resident Experience Manager at Hazelmere made us as a family feel so welcome and how efficient he was making sure things were in place for my Dad eg: telephone system which was so important for my Dad to
feel connected to his family.
The activities team always included my Mum when she visited my Dad and they have a great variety of activities. My Dad loved the garden centre trip. Hazelmere is also very well located for some green space to go for walks with residents as there is a park next door and also the grounds are nice to walk around too.
I have given 5 stars for everything as all the different teams including reception, administration, housekeeping, catering, maintenance, care and nursing team were very kind and helpful and really made a big difference to our overall experience and my Dad's care and wellbeing.
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeThank you for your kind words. We are happy to hear you felt like a part of our Hazelmere House family and that you felt at ease with your Dad in our care. It is always wonderful to hear words like "Kind" and "Helpful" being used to describe our staff and we are pleased to hear that you were impressed with the high standards of care provided. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Debbie F (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Hazelmere for 18 days between Feb 2025 and March 2025. The preparation for mums stay was excellent, detailed care plan. On first visit I was very impressed with the 'feel' of the home. It is clearly very well managed and all the staff were so kind and helpful. Mum loved her stay and felt
like it had been like a holiday. I knew she was being very well cared for which gave me peace of mind. Would definitely use again.
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeThank you for your kind words. It is always brilliant to hear words like "Excellent" being used to describe our care and we are very happy to hear you felt at ease with your Mum in our care. It is so wonderful to hear that your Mum enjoyed her stay and that she was happy. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Pamela F (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a firm believer that "Care is the Cure" and Hazelmere House Care Home have exceeded my expectations on all fronts with regard to the exceptional care they have given my Dad. Having worked in HR, I am always observant of the environment and culture in an organisation and my observations of Hazelmere
is it is the culture that makes such a positive difference - they are inclusive, person centred, professional and everyone works as part of a team in a very positive and supportive way with kindness and smiles. This includes how they work with any external parties like the physios, chiropodist, hairdresser and the GP surgery they work with as well. They are also really proactive in finding out what their residents like eg: food and activities and offer a wonderful variety of activities and food as well. My Dad summed up his feeling of being in Hazelmere as "right place right time" and I believe he is being given the best chance of recovery and respite after 6 weeks in hospital.
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeThank you for your lovely review. We are so pleased to hear that you are impressed with the high standards of care and support provided to your Dad. We are very happy to hear felt at ease with your Dad in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Christine C (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My lovely mum entered Hazelmere House for palliative care as she was end of life terminal Esopmageal cancer. She was 93 years old from 17th March to 1st April when she died she was treated with care, kindness, compassion, dignity and professional quality of nursing. Each and every member of staff, without
exception was wonderful. I chose this nursing home for mum because I consider it to be the best in all areas.
Reply from Lisa Henderson, Customer Care Advisor at Hazelmere House Care HomeThank you for your lovely review. We are saddened to hear about your loss of your Mum. We are glad to have helped you and your family through such a difficult time. It is always nice to hear words like "Kindness" and "Compassion" being used to describe our care. Hopefully you will go away from this feeling like your Mum received the best possible care.
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Review from D H (Respite Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been resident at Hazelmere House Care Home for respite, after hospital and surgery, for the duration of 3 weeks, during which time, I have received the best of care and kindness from all staff. I would not hesitate to recommend Hazelmere House Care Home to anyone - for me a very wonderful and
fortunate find.
Reply from David Mclean, Customer Service Adviser at Hazelmere House Care HomeThank you for taking the time to leave your kind review. It is always nice to hear from former residents feeling like they were cared for and looked after. It is always nice to hear words like "the best of care and kindness" being used to describe our care. Thank you for choosing Hazelmere House for your stay
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Review from Jane K (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hazelmere House Care Home is friendly, professional and caring. My mum feels well looked after, safe and happy. The staff are all friendly and clearly care about the residents. It is always pleasant to visit and witness such a lovely atmosphere. My mum has all her needs met and despite her health
requiring her to spend most of her time in her room, never feels isolated. Given the number of residents, it is a wonderful achievement. The staff take the time to get to know her. They maintain her dignity at all times and show respect for her as an individual. Communication is excellent on all levels. We are so happy that my mum is there and feel relaxed and reassured that she is getting the best care available.
Reply from Fran Donno, Customer Service Adviser at Hazelmere House Care HomeThank you for your kind words. We are pleased to hear that your Mum feels happy and safe and that you can feel at ease with her in our care. It is always wonderful to hear words like "Friendly" being used to describe our staff and we hope to continue providing your loved one with the best possible care.
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Review from Verna P (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum stayed at Hazelmere for respite care for a period of 3 and a half weeks following a knee replacement. Mum was very happy there and treated very well. Every time I visited I found the staff to be very helpful and friendly - nothing was too much trouble. I would like to thank the Manager for a
very well run care home and all the staff who worked very hard making my Mum's stay there very comfortable. I certainly would have no reservations in recommending Hazelmere to anybody who needed it.
Reply from Lisa Henderson, Customer Care Advisor at Hazelmere House Care HomeThank you for your feedback. It is always nice to hear words like "Helpful" and "Friendly" being used to describe our Staff. Thank you for choosing Hazelmere House Care Home for your Mum's stay. We will certainly pass your comments on to the manager.
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Review from K M (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having looked at lots of places, this one has the nicest atmosphere and lovely facilities and staff, who proved to be supportive and welcoming when my mother had a brief stay for respite.
I would thoroughly recommend Hazelmere House Care Home to anyone and thank the management and staff for their
kindness.
One member of staff in particular was particularly kind to my mother and I'm so grateful.
Reply from Maria Ricketts, Customer Care Adviser at Hazelmere House Care HomeThank you for your lovely review. We are very happy to hear you can feel at ease with your mother in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review from Geoff A (Son of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum really enjoys her stay at Hazemere. She likes her room and with help is quite mobile around the home. Mum appreciates all the staff who she says are really kind and helpful. Close to her heart is food and she thoroughly enjoys all the meals which we have also sampled. A superb Sunday Lunch! She
enjoys the camaraderie of many if the guests - but especially enjoys the actives in the afternoon. The games (she is very competitive!), talks and demonstrations are all enjoyed! Perhaps a little more of this in the evening would make her stay perfect. We all appreciate Hazelmere and all the staff.
Reply from Rosie Smith, Customer Advisor at Hazelmere House Care HomeThank you for leaving such a lovely review for the staff at Hazelmere House Care Home. We are thrilled to hear that your mum has settled in well at the care home and it sounds like she is having the ideal experience! We hope she continues to enjoy her stay!
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Review from Shirley L (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first viewing of Hazelmere House on behalf of my mum, I knew this was going to be home for her. The atmosphere is always warm, friendly and welcoming. The care is outstanding and that for me is a huge comfort, knowing she is safe. Plenty of good food and varied activities each day. The rooms
and communal areas are tastefully decorated. Hazelmere is everything I could have hoped for my mum.
Reply from Maria Ricketts, Customer Care Adviser at Hazelmere House Care HomeThank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
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Review from Trudy D (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum really enjoyed staying at Hazelmere House Care Home - loved the staff, the food and facilities. The only negative comment was that she had her breakfast and supper in her room and not in the dining area - I don't know if this was because she wasn't aware that the facility was open or whether it
wasn't open.
Reply from David Mclean, Customer Service Adviser at Hazelmere House Care HomeThank you for taking the time to leave your review. It is always nice to hear from family members and residents enjoying their stay with us. We will discuss your feedback with the home's manager to help them continually improve their service in regard to understanding the dining experience. Hopefully you will go away from this feeling like your mum received the best possible care.
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Review from V B (Respite Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Able to relax and recover without every day worries. Staff friendly and helpful even when very busy. Food excellent, varied and well prepared. Room is very comfortable and attractive.
Reply from Maria Ricketts, Customer Care Adviser at Hazelmere House Care HomeThank you for your kind words. We hope Hazlemere did everything possible to make the transition as easy as possible. Thank you for choosing Hazlemere House for your stay.
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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Hazelmere House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Hazelmere House Care Home is calculated as follows: ( (258 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 292 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hazelmere House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 Apr 2026

Hazelmere House is an attractive purpose built home with en suite rooms. Residents are welcome to personalise with own furnishings and bits from home, all rooms are cleaned daily with many overlooking the homes well maintained wrap-around gardens.

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Awards / Recognitions (8)

Meet the Team (4)

Sharon Helliwell

Sharon Helliwell Helliwell-Short

Job Title: Home Manager Joined: 2019

I have worked for Bupa for 5 years. I previously worked in the police force as a communications officer, followed by home care, where I then progressed into care homes and worked my way up to where I am today.


Caring for residents is my passion, and ensuring all their needs are met. I love engaging with families and the team to ensure Hazelmere House is a great place to live and work.


I am married with three grown-up children and a granddaughter who is five. I live in Knutsford, and in my spare time, I love spending time with my family, going on walks with our dog, having sunny holidays and socialising with friends!

Tom

Tom Davison

Job Title: Clinical Service Manager

I've worked at Bupa for 8 years and really enjoy my job and like the company I work for.


I get a lot of job satisfaction helping/supporting the residents, they are wonderful people who have a lot of interesting stories to tell.


Before working at Hazelmere I was a registered mental health nurse at Brookview care home.

Tim

Tim Cox

Job Title: Resident Experience Manager Joined: 2011

I spent most of my career working as an IT specialist in the manufacturing industry and when I felt ready for a fresh challenge and a new start, I just found myself naturally drawn to the care sector. I am very grateful that Bupa and Hazelmere House gave me the opportunity.
My first role here was actually as the maintenance person back in 2011. I'd never even considered becoming the Resident Experience Manager, but when the opportunity came up I was encouraged to apply... and I guess the rest is history, because I've been in love with the role every since.
It's a really diverse and rewarding position. I tend to be involved in a lot of show-rounds and make sure the admissions process runs smoothly. I also support all the hotel services here in the home - they can be so important in making sure people feel comfortable and reassured.
It can sometimes be quite sensitive when people come for a visit so the very least we can give them is a warm welcome and complete honesty. Trusted advice doesn't cost a penny, but it can be invaluable - and from a personal perspective, I really do get a lot of satisfaction from feeling that I'm making a different and making people happier.

Janice

Janice Harrison

Job Title: Head of Housekeeping Joined: 2023

I was a registered nurse for 10 years in West Yorkshire, including roles in private nursing homes. I later worked for the youth criminal justice system. I love being back in a care setting; apart from the satisfaction of our team ensuring the home is clean & tidy, I love to talk to residents about their lives and achievements. We have a really friendly atmosphere here at Hazelmere House.


I live locally with my husband, daughter, dog and 2 cats. My two sons come and go as their careers allow. In my spare time, we enjoy listening to live music and going to the cinema & theatre. I keep fit kickboxing with my daughter & lots of dog walks!

Frequently Asked Questions about Hazelmere House Care Home

What types of Care is Hazelmere House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hazelmere House Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Hazelmere House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hazelmere House Care Home to the centre of Wilmslow?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazelmere House Care Home to verify any information. View our terms and conditions. Hazelmere House Care Home has an Enhanced Service - more info.