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Care Home Owned by Bupa Care Homes in South Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Bupa Care Homes in South Yorkshire

Only the locations & reviews in South Yorkshire for Bupa Care Homes are showing below.

View the details of all 114 locations (with 10210 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in South Yorkshire (1)

 
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1 Care Home owned by Bupa Care Homes in South Yorkshire
Broomcroft House Care Home

414 Ecclesall Road South, Sheffield S11 9PY 

9.6 67 reviews
"My partner is looked after very well, with kindness and good humour. The staff are excellent, friendly and supportive and communication is…"   Read all 67 reviews
Location Type Care Home

Broomcroft House warmly welcomes residents in need of nursing or residential care, including those living with dementia or Parkinson’s. Its highly professional team is also experienced in palliative, convalescence and respite care. The home consists… Read more about Broomcroft House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 70 Rooms

Bupa Care Homes Reviews in South Yorkshire (67)

9.7
Bupa Care Homes has a Group Review Score of 9.7 (9.666) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience

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67
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Review of

Broomcroft House Care Home

from Patricia A (Wife of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband settled well for his short respite stay of 10 days. So it was perfect.

Reply from Lisa Henderson, Customer Care Advisor at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Broomcroft House Care Home for your Husband's stay.

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Review of

Broomcroft House Care Home

from Jill H (Wife of Resident) published on 10 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent 2-and-a-half weeks in respite care at Broomcroft for the first time this May to give me a much-needed break. He settled extremely well, enjoying the food, activities and company and I was able to go to visit my sister completely relaxed in the knowledge that he was safe, being well
cared for, but above all content. We both hope this will become a regular thing in the future.

Reply from Maria Ricketts, Customer Care Adviser at Broomcroft House Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your husband in our care. We are look forward to seeing you again.

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Review of

Broomcroft House Care Home

from V P (Partner of Resident) published on 10 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner is looked after very well, with kindness and good humour. The staff are excellent, friendly and supportive and communication is good. The home is clean and the food looks nice! My partner seems contented and it is a comfort to know that he appears happy in a safe and caring environment.

Reply from Maria Ricketts, Customer Care Adviser at Broomcroft House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your partner's stay as comfortable as possible.

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Review of

Broomcroft House Care Home

from K B (Daughter of Resident) published on 10 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came into Broomcroft in March this year. He has settled well and the staff have been amazing with him. He can be awkward but nothing is too much for them. We often ring and they always give him the phone and keep us up to date with anything he needs. Would recommend to others.

Reply from Maria Ricketts, Customer Care Adviser at Broomcroft House Care Home

Thank you for your kind words. We hope Broomcroft care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.

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Review of

Broomcroft House Care Home

from Ruth T (Daughter of Resident) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has settled into life at Broomcroft. She has enjoyed being outside during the hot weather, especially the ice creams! The outdoor space has also provided a good place to entertain visitors. Mum has enjoyed the food, a wide variety. The activities have been appropriate and good to participate
in. The VE Day celebrations were a highlight. The staff could not have done more to give the residents a fun day.

Reply from Lisa Henderson, Customer Care Advisor at Broomcroft House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. It is great to hear that your Mum is settled in and enjoying all the activities. We hope to continue providing your Mum with the best possible care.

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Review of

Broomcroft House Care Home

from Judy H (Partner of Resident) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has just had his second respite stay at Broomcroft House Care Home. He was extremely well looked after - all staff are unfailingly positive, caring and efficient.
The good and plentiful food and interesting activities (especially the singing group) all helped time to pass pleasantly.
Thanks
to all from us both.

Reply from Rosie Smith, Customer Advisor at Broomcroft House Care Home

Hello and thank you for leaving such a lovely review for Broomcroft House. We look forward to welcoming your husband back as and when he needs us!

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Review of

Broomcroft House Care Home

from G F (Son of Resident) published on 19 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful level of care and attention from beginning to end. The staff were always friendly and happy to talk things through no matter how busy they were. The end of life care, although short, was very attentive

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your feedback. We are glad to help you and your family through such a difficult time and it is warming to hear that you were so impressed with the support, care and friendliness shown to your loved one. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of

Broomcroft House Care Home

from G S (Husband of Resident) published on 6 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my wife three/four times weekly between the hours of 12:30-2:30, so the staff I come into contact with are regular contacts. They are, at all times, helpful and cheerful, reception and carers alike always have a cheerful word.
I must give a special thank you to the "activities" carers who seem
to go out of their way to ensure pleasant entertainment for patients and relatives alike.
Many thanks.

Reply from Maria Ricketts, Customer Care Adviser at Broomcroft House Care Home

Thank you for your kind words. It is always nice to hear words like "helpful" and "cheerful" being used to describe our care. We hope to continue providing your loved one with the best possible care.

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Review of

Broomcroft House Care Home

from Linda H (Daughter of Resident) published on 1 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted by friendly and helpful staff who all seem very caring and generous with their time in caring for my mother. She has been a resident for approximately six years and seen many staff come and go but the care has been consistent throughout. I wouldn't hesitate to recommend Broomcroft House
Care Home, it is, by far, an excellent nursing home.

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your kind words. It is lovely to hear that you have had a wonderful greeting whilst visiting Broomcroft House Care Home. We are pleased to hear that you have found the care consistent throughout and that you feel at ease knowing your mother is receiving high-quality care. We hope to continue providing your loved one with the best possible care.

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Review of

Broomcroft House Care Home

from Kathy R (Sister of Resident) published on 17 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the evening/early morning of 14th/15th June, my brother managed to get out of bed and walk with his frame into the corridor - this is unheard of as he is unable to walk more than a step or two. He fell and banged his head. I was called at 2.15 am and on attending the home, found him in very capable
and caring hands. Everything had been done in terms of his care and an ambulance had been called. The Broomcroft House Care Home team could not have done more for them. Fortunately, no long-term damage.

Reply from Rosie Smith, Customer Advisor at Broomcroft House Care Home

Hello and thank you for taking the time to write the staff at Broomcroft Care Home a review. We are so sorry that your brother suffered a fall in the late evening/early morning. We are pleased to hear that the staff were able to respond swiftly and did everything in their power to make your brother comfortable. We are so happy to hear that, fortunately, your brother suffered no long-term damage.

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Review of

Broomcroft House Care Home

from Eileen B (Wife of Resident) published on 3 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the carers always very helpful whenever.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. Please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.

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Review of

Broomcroft House Care Home

from David A (Respite Resident) published on 10 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a respite resident, this is my fourth stay. I think 'fourth' explains what I think of Broomcroft House Care Home and all its staff. The carers (all the staff) are committed to looking after all the residents and will help them in any way they can, 24 hours a day. My room was more than adequate in
size with plenty of storage and a nice, comfortable bed which is adjustable like a hospital bed. The food was excellent and the dining room is clean and very spacious, perfect for wheelchair users, in fact, all the care home is kept clean and tidy. I would have no problem in recommending Broomcroft to anyone for respite or long-term stays.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

Thank you for such a wonderful review. We are so pleased you have experienced such consistent and high-quality care from all of our staff at Broomcroft, it is a true testament to our care standards and the quality of our facilities that you've chosen us four times! Thank you for entrusting us with your care at Broomcroft House.

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Review of

Broomcroft House Care Home

from M S (Mother of Resident) published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, my son has been here nearly 3 years now.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We hope to continue providing your son with the best possible care. Thank you for choosing Broomcroft House for his stay.

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Review of

Broomcroft House Care Home

from David R (Son of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The sense of comfort we felt knowing that our mum was being cared for in a safe and friendly atmosphere was overwhelming. We were able to relax knowing that she was in such good hands. Everyone bent over backwards to make her feel special.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We are so pleased to hear you can feel at ease knowing your mum is well cared for and looked after. Thank you for choosing Broomcroft House for her stay.

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Review of

Broomcroft House Care Home

from G M (Sister of Resident) published on 2 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been much happier since the new events coordinator started. There have been many more interactions for her and she is mixing more with the other residents which she has never done before as she is a sociable person it has given her much more stimulation. I have always found the staff at
Broomcroft House very helpful and pleasant!

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your sister in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We are so pleased to hear that your sister is enjoying mixing with other residents. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review of

Broomcroft House Care Home

from D S (Son of Resident) published on 12 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother transferred to Broomcroft from another care home. Our immediate impression is of a facility that is calm, well-managed, and comfortable. Mum is treated with kindness, respect and professionalism. With its garden setting low noise levels and friendly staff, Broomcroft would be hard
to beat.

Reply from Eden Tomlinson, Customer Service Adviser at Broomcroft House Care Home

Thank you for taking the time to leave a review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.

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Review of

Broomcroft House Care Home

from John R (Husband of Resident) published on 11 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife entered the care home in April 2023. She has dementia and suffered a stroke in Feb 2023 and cannot walk or use her left hand. I visit most days. My wife is usually very content; she has a nice room, the staff are kind and courteous, the food is good (I have had several lunches) and my wife is
enjoying an increasing number of relevant activities - visiting entertainers, sing-along choirs and recently help with her painting. We are both very satisfied.

Reply from Eden Tomlinson, Customer Service Adviser at Broomcroft House Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your wife in our care. We are looking forward to seeing you again.

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Review of

Broomcroft House Care Home

from Hilary J (Daughter of Resident) published on 4 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 18 months in Broomcroft House, and I and the family have nothing but praise for the care she received during her stay there. She was so well looked after, especially towards the end when the staff treated her with the utmost respect and love when she was no longer able to do
anything for herself. Her final days there were peaceful, and the whole family felt looked after, as well as Mum, during this sad time. The staff at Broomcroft are amazing people, very kind and thoughtful in all they do. I cannot thank them enough for making Mum's last months comfortable and filled with love.

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We are so pleased to hear that your mother was well looked after, and we are glad to help you and your family through such a difficult time. We have a genuine regard for all our residents, so it is lovely to hear that the staff at Broomcroft House treated your mother with respect and love. Hopefully, you will go away from this feeling like your loved one received the best possible care.

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Review of

Broomcroft House Care Home

from Anna G (Daughter of Resident) published on 10 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? The staff are truly amazing. Mum is well looked after and I no longer have to go and care for her in the night which has had a positive effect on my health. Mum is encouraged to eat and take part in the activities. Nothing seems too much trouble. I just wish Mum was placed here instead
of her previous care home. Thank you for looking after my world.

Reply from David Mclean, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. It is always nice to hear words like “nothing seems too much trouble” being used to describe our care. We hope to continue providing your Mum with the best possible care. Please let us know if there is anything we can do to make her stay as comfortable as possible.

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Review of

Broomcroft House Care Home

from Deirdre F (Wife of Resident) published on 14 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in respite care from the last week of April 2023. He stayed for four weeks and during his stay he has improved so much, his family can hardly believe it. He has been fed delicious meals and kept clean. The kindness, patience, thoughtfulness and dedication from every member of staff were
evident in the first few hours of him being there. I have not heard an unkind word spoken by any member of staff. The nurse on his floor is brilliant. He has been very happy and so am I. Thank you.

Reply from David Mclean, Customer Service Adviser at Broomcroft House Care Home

Thank you for taking the time to leave your kind words. We were glad to help you and your family through such a difficult time. It is always nice to hear words like “Kindness, patience, thoughtfulness and dedication"” being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care and thank you for choosing Broomcroft House for his stay.

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Awards / Recognitions (8)

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