Care Homes Owned by Bupa Care Homes in North Lincolnshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Lincolnshire for Bupa Care Homes are showing below.
View the details of all 113 locations (with 10528 reviews) owned by Bupa Care Homes
Bupa Care Homes Locations in North Lincolnshire (2)
Edmund House Care Home
9.8
92 reviews
98 - 108 Everest Road, Ashby, Scunthorpe DN16 3EB
"I wouldn't hesitate to recommend Edmund House. The staff are friendly, kind, and professional, always treating the residents with respect.…" Read all 92 reviews
Location Type Care Home
Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who are living with dementia and to those who are no longer… Read more about Edmund House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- 56 Rooms
- from £1,050 / week
Sandhills Court Care Home
9.7
94 reviews
Exeter Road, Scunthorpe DN15 7AS
"Mum was staying here for 3 months while work was done on her house. She had never wanted to go into a care home but when the 3 months were…" Read all 94 reviews
Location Type Care Home
Sandhills Court is a is a beautiful purpose-built home, designed to provide the highest standards in attractive surroundings. Staff have created a lovely atmosphere where residents and colleagues alike have formed touching friendships. Here, they… Read more about Sandhills Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 77 Rooms
- from £1,050 / week
Bupa Care Homes Reviews in North Lincolnshire (186)
9.7
Bupa Care Homes has a Group Review Score of 9.7 (9.680) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.
Review of
Edmund House Care Home
from D L (Son of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are excellent with my dad. Caring, friendly and keep him entertained. 10/10.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from G Q (Wife of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has had 5 two week respite care spells in Edmund House during 2025. He is always warmly welcomed, and although a dementia sufferer, he settles well and relates to the staff brilliantly. He eats very well, and the home have catered for his "soft" diet request and portions that are bite sized
for easy eating and swallowing.
The staff regularly check on him and have good "banter" with him. He is always comfortable in Edmund House, so I am able to relax and enjoy my respite days.
The staff regularly check on him and have good "banter" with him. He is always comfortable in Edmund House, so I am able to relax and enjoy my respite days.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from Patrick M (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm pleased with mum's care, she is always clean and tidy. Staff are very good with mum and me; we are kept informed. I've not been involved with management.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from K C (Daughter of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I wouldn't hesitate to recommend Edmund House. The staff are friendly, kind, and professional, always treating the residents with respect.
There is a wide range of activities throughout the day, led by cheerful, caring staff. All special days are celebrated with all members of staff joining in to
There is a wide range of activities throughout the day, led by cheerful, caring staff. All special days are celebrated with all members of staff joining in to
make a pleasant experience.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from Helen S (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff are professional, friendly, caring and approachable.
Mum is sociable and loves joining in the activities.
The meals are varied and nutritional. A good selection of drinks are available throughout the day.
Mum is sociable and loves joining in the activities.
The meals are varied and nutritional. A good selection of drinks are available throughout the day.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from Martin S (Son of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been a resident for over 4 months now, as her condition is progressing (dementia) I feel the care she is receiving is far beyond anything I could provide. It is outstanding, recently having contracted covid, 1/2 hourly checks were carried out and she was monitored constantly. The unit
is spotlessly clear and staff are on hand for any questions. Their behaviour in treating residents with dignity and compassion is obvious. It puts my mind at rest about her safety.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from Jean H (Respite Resident) assisted by family/friend published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I didn't want to come into a care home. I was depressed and anxious. But after only a day, this changed. The staff were so kind and thoughtful. I was happy to be here. When the time comes, I will be back.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from B B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All in all my dad has a good time in this care home, and any concerns or difficulties which arise are often dealt with efficiently. The staff are good but as said in previous meetings, I wish the staff were able to spend a bit more quality time with each resident, not just my dad. Being short staffed
and busy are always the response, and still waiting to hear about my dad's P.A. It's been agreed he can have one, but no more has been said on the matter. An update would be appreciated. Thanks.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home
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Review of
Edmund House Care Home
from Martyn W (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Would recommend Edmund House as staff and management are superb, and cannot do enough for all residents and their families. My father is very happy here.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home
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Review of
Edmund House Care Home
from S W (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly efficient staff. Lots to do for residents. Always clean and tidy. Good meals. Lovely lounge. Tidy gardens. Nothing too much trouble always happy to help. Refreshments available all the time for visitors
Reply from David Mclean, Customer Service Adviser at Edmund House Care Home
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Review of
Edmund House Care Home
from Geoff W (Brother of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The welcome was very good, making us feel at home from the word go. The ongoing friendliness was beyond anything I had imagined. Thank you so much.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home
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Review of
Edmund House Care Home
from Sarah F (Friend of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit my friend weekly, and I always find I'm greeted with warmth and friendliness. Great customer service. The home has a lovely feel to the place, with lots of laughter and care given to the residents. The activities which my friend takes part in are fun and engaging. I've sometimes asked a member
of staff for help (i.e. a blanket if we go out to more drinks, etc) and nothing is too much trouble. I visit a number of other care homes in the area, and I can honestly say I would recommend Edmond House without hesitation.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home
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Review of
Edmund House Care Home
from E S (Great-Niece of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is a joy to visit my great-aunt at Edmund House, she is sadly no longer the person she used to be but the activities co-ordinator is really good at getting her to remember things. The home is clean and hygienic, the staff are so caring and patient. The food looks good too!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home
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Review of
Sandhills Court Care Home
from S P (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was staying here for 3 months while work was done on her house. She had never wanted to go into a care home but when the 3 months were over she was questioning if she wanted to go home! The staff were lovely and looked after her well. There are activities every day to join in with - music performances,
exercise, quizzes, crafts etc. Staff even walked over to the supermarket with residents if they needed to do some shopping or just went out for a walk.
The building is light and airy with lots of areas to sit. There always seemed to be residents sitting chatting in the main lounge. Rooms are nice and they were happy for you to bring furniture etc. The maintenance guy even hung pictures for us.
A doctor and nurse from the local health centre go in every week for non urgent issues.
Mum felt cared for, safe and had plenty to keep her occupied. She wants to reserve "her room" for if she ever needs to go back. :-)
The building is light and airy with lots of areas to sit. There always seemed to be residents sitting chatting in the main lounge. Rooms are nice and they were happy for you to bring furniture etc. The maintenance guy even hung pictures for us.
A doctor and nurse from the local health centre go in every week for non urgent issues.
Mum felt cared for, safe and had plenty to keep her occupied. She wants to reserve "her room" for if she ever needs to go back. :-)
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sandhills Court Care Home
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Review of
Sandhills Court Care Home
from K B (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum went into Sandhills Scunthorpe for respite following two weeks in hospital, after a fall. We chose Sandhills out of 4 choices following a meeting with the manager and receptionist. Six weeks later and we are happy with the choice. All of the staff have been friendly, approachable and very helpful
to mum and me. And the safety of residents and security is very reassuring.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sandhills Court Care Home
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Review of
Edmund House Care Home
from Michel B (Friend of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Top class standards, professional in every way, while maintaining a lovely friendly atmosphere. My friends experience in this home has been nothing short of outstanding. Housekeeping staff are always busy keeping the home at an impeccable level of cleanness.
Reply from David Mclean, Customer Service Adviser at Edmund House Care Home
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Review of
Sandhills Court Care Home
from Christine C (Daughter-in-law of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In Sandhills I feel safe in the knowledge that my mum in law is looked after and cared for, she is enjoying her time here and the staff are very caring and friendly.
Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home
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Review of
Sandhills Court Care Home
from M L (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been a resident here for a few months now and her care has been exceptional. The staff are very professional and caring, giving excellent support to mum and to the family when times have been difficult. The staff are very friendly and obviously enjoy what they do and this makes for a happy
unit. They are always available to chat about any issues (if any) and the staff certainly know the residents well. Would certainly recommend.
Reply from Julie Hulme, Financial Administrator at Sandhills Court Care Home
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Review of
Edmund House Care Home
from John C (Son of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We now have both mum + dad in Edmund House. The care that they are both receiving is outstanding. Myself and another member of the family have spent a lot of time settling mum and dad in and the staff and management are excellent.
Reply from Lisa Henderson, Customer Care Advisor at Edmund House Care Home
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Review of
Edmund House Care Home
from Caroline M (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The level of care and compassion is beyond amazing. My father is so well looked after at Edmund House. There is such a team ethos and a feeling of care shown to all residents.
The home is impeccably clean and so well organised. There is such a great activity programme too providing so much stimulation
The home is impeccably clean and so well organised. There is such a great activity programme too providing so much stimulation
for residents. Food is delicious and great choices! I would highly recommend this care home.
Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home
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Awards / Recognitions (8)
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