Bupa Care Homes in North Lincolnshire | 2 Care Homes

Review of
Sandhills Court Care Home
from Kay M (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Lovely people, very caring, everyone does their best, friendly, sympathetic staff. Catering services are excellent too, even tho mum barely eats.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care HomeThank you for your kind words. Please let us know if there is anything more we can do to make your Mum's stay as comfortable as possible

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Review of
Sandhills Court Care Home
from K B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

Sandhills Court is a superb care home - offering a wide range of activities to residents. Above all the staff are friendly, efficient and really care for residents. Top notch!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care HomeThank you for your feedback. It is always nice to hear our staff described as friendly, efficient and caring. Thank you again for your review.

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Review of
Edmund House Care Home
from D L (Son of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

All staff are excellent with my dad. Caring, friendly and keep him entertained. 10/10.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeWe appreciate you sharing your experience with our home. It's reassuring to hear that our approach to care has brought you and your family peace of mind. We're looking forward to creating many more happy memories with you and your family.

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Review of
Edmund House Care Home
from G Q (Wife of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

My husband has had 5 two week respite care spells in Edmund House during 2025. He is always warmly welcomed, and although a dementia sufferer, he settles well and relates to the staff brilliantly. He eats very well, and the home have catered for his "soft" diet request and portions that are bite sized

for easy eating and swallowing.
The staff regularly check on him and have good "banter" with him. He is always comfortable in Edmund House, so I am able to relax and enjoy my respite days.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeWe appreciate you taking the time to leave us your comments. Hearing that our care has made a difference to you and your family is truly rewarding. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We look forward to welcoming you back to Edmund House soon.

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Review of
Edmund House Care Home
from Patrick M (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

I'm pleased with mum's care, she is always clean and tidy. Staff are very good with mum and me; we are kept informed. I've not been involved with management.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeWe appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We hope to continue providing your loved one with the best possible care.

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Review of
Edmund House Care Home
from K C (Daughter of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

I wouldn't hesitate to recommend Edmund House. The staff are friendly, kind, and professional, always treating the residents with respect.
There is a wide range of activities throughout the day, led by cheerful, caring staff. All special days are celebrated with all members of staff joining in to

make a pleasant experience.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeThank you for your lovely review. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. Please don't hesitate to reach out if there's anything more we can do.

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Review of
Edmund House Care Home
from Helen S (Daughter of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

All the staff are professional, friendly, caring and approachable.
Mum is sociable and loves joining in the activities.
The meals are varied and nutritional. A good selection of drinks are available throughout the day.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeThank you for taking the time to leave your review. It's great to hear that the dining experience has been a highlight for you at Edmund House. We know how important good food is to feeling at home. We're pleased to hear that you've enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. We hope to continue providing your loved one with the best possible care.

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Review of
Edmund House Care Home
from Martin S (Son of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for over 4 months now, as her condition is progressing (dementia) I feel the care she is receiving is far beyond anything I could provide. It is outstanding, recently having contracted covid, 1/2 hourly checks were carried out and she was monitored constantly. The unit

is spotlessly clear and staff are on hand for any questions. Their behaviour in treating residents with dignity and compassion is obvious. It puts my mind at rest about her safety.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeYour feedback means a lot to us and the team at Edmund House Care Home. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your comments. Your kind words are a testament to the dedication of everyone in the home. We're committed to continuing to support you and your family in every way we can

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Review of
Edmund House Care Home
from Jean H (Respite Resident) assisted by family/friend published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

I didn't want to come into a care home. I was depressed and anxious. But after only a day, this changed. The staff were so kind and thoughtful. I was happy to be here. When the time comes, I will be back.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeIt's always encouraging to read reviews like this. The transition into a care home can be difficult- but we are pleased to hear that our team could help you at this time. It is always nice to hear words like "Kind" and "Thoughtful" being used to describe our care. We are looking forward to seeing you again.

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Review of
Edmund House Care Home
from B B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

All in all my dad has a good time in this care home, and any concerns or difficulties which arise are often dealt with efficiently. The staff are good but as said in previous meetings, I wish the staff were able to spend a bit more quality time with each resident, not just my dad. Being short staffed

and busy are always the response, and still waiting to hear about my dad's P.A. It's been agreed he can have one, but no more has been said on the matter. An update would be appreciated. Thanks.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care HomeThank you for your feedback. We are always striving to improve our service so I will pass your request on to the management team for a response as soon as possible.

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Review of
Edmund House Care Home
from Martyn W (Son of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

Would recommend Edmund House as staff and management are superb, and cannot do enough for all residents and their families. My father is very happy here.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care HomeThank you for your recommendation. It is great to hear that your Father is happy in our care.

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Review of
Edmund House Care Home
from S W (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Friendly efficient staff. Lots to do for residents. Always clean and tidy. Good meals. Lovely lounge. Tidy gardens. Nothing too much trouble always happy to help. Refreshments available all the time for visitors

Reply from David Mclean, Customer Service Adviser at Edmund House Care HomeThank you for taking the time to leave your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review of
Edmund House Care Home
from Geoff W (Brother of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

The welcome was very good, making us feel at home from the word go. The ongoing friendliness was beyond anything I had imagined. Thank you so much.

Reply from Fran Donno, Customer Service Adviser at Edmund House Care HomeIt's always encouraging to read reviews like this. We are happy to hear you feel like a part of our Edmund House family and we are delighted to hear that our team have made a difference to your family's experience. We're committed to continuing to support you and your family in every way we can.

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Review of
Edmund House Care Home
from Sarah F (Friend of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

I visit my friend weekly, and I always find I'm greeted with warmth and friendliness. Great customer service. The home has a lovely feel to the place, with lots of laughter and care given to the residents. The activities which my friend takes part in are fun and engaging. I've sometimes asked a member

of staff for help (i.e. a blanket if we go out to more drinks, etc) and nothing is too much trouble. I visit a number of other care homes in the area, and I can honestly say I would recommend Edmond House without hesitation.

Reply from Fran Donno, Customer Service Adviser at Edmund House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are proud to have such a compassionate team and we're glad this has shone though in your experience and knowing that you feel reassured about your Friends care is the best feedback we can receive. Please don't hesitate to reach out if there's anything more we can do.

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Review of
Edmund House Care Home
from E S (Great-Niece of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

It is a joy to visit my great-aunt at Edmund House, she is sadly no longer the person she used to be but the activities co-ordinator is really good at getting her to remember things. The home is clean and hygienic, the staff are so caring and patient. The food looks good too!

Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We're committed to making every day as positive and comfortable as possible for your loved one.

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Review of
Sandhills Court Care Home
from S P (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report

Overall Experience

Mum was staying here for 3 months while work was done on her house. She had never wanted to go into a care home but when the 3 months were over she was questioning if she wanted to go home! The staff were lovely and looked after her well. There are activities every day to join in with - music performances,

exercise, quizzes, crafts etc. Staff even walked over to the supermarket with residents if they needed to do some shopping or just went out for a walk.
The building is light and airy with lots of areas to sit. There always seemed to be residents sitting chatting in the main lounge. Rooms are nice and they were happy for you to bring furniture etc. The maintenance guy even hung pictures for us.
A doctor and nurse from the local health centre go in every week for non urgent issues.
Mum felt cared for, safe and had plenty to keep her occupied. She wants to reserve "her room" for if she ever needs to go back. :-)

Reply from Natasha Burns-Leigh, Customer Service Advisor at Sandhills Court Care HomeThank you for your lovely review. We are happy to hear that your loved one felt like a part of our Sandhills Court family and we are delighted to hear that our team have made a difference to your family's experience. Thank you for recognizing the care and dedication of our team. We're also pleased to hear that your mum enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. We will certainly pass your comments on to the manager.

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Review of
Sandhills Court Care Home
from K B (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum went into Sandhills Scunthorpe for respite following two weeks in hospital, after a fall. We chose Sandhills out of 4 choices following a meeting with the manager and receptionist. Six weeks later and we are happy with the choice. All of the staff have been friendly, approachable and very helpful

to mum and me. And the safety of residents and security is very reassuring.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Sandhills Court Care HomeThank you for your lovely review. We are so pleased to hear that you chose Sandhills Court for respite care- it is a pleasure to welcome you and your mother into our home. Hopefully you will go away from this feeling like your loved one received the best possible care.

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Review of
Edmund House Care Home
from Michel B (Friend of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

Top class standards, professional in every way, while maintaining a lovely friendly atmosphere. My friends experience in this home has been nothing short of outstanding. Housekeeping staff are always busy keeping the home at an impeccable level of cleanness.

Reply from David Mclean, Customer Service Adviser at Edmund House Care HomeThank you for taking the time to leave your lovely review. It is always nice to hear from loved ones feeling like their friends and family are cared for and looked after and to hear words like "top class standards" and "professional" being used to describe our care.. We will certainly pass your comments on to the manager and we look forward to seeing you again soon.

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Review of
Sandhills Court Care Home
from Christine C (Daughter-in-law of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

In Sandhills I feel safe in the knowledge that my mum in law is looked after and cared for, she is enjoying her time here and the staff are very caring and friendly.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care HomeThank you for taking the time to leave your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your mum in law's stay as comfortable as possible.

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Review of
Sandhills Court Care Home
from M L (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been a resident here for a few months now and her care has been exceptional. The staff are very professional and caring, giving excellent support to mum and to the family when times have been difficult. The staff are very friendly and obviously enjoy what they do and this makes for a happy

unit. They are always available to chat about any issues (if any) and the staff certainly know the residents well. Would certainly recommend.

Reply from Julie Hulme, Financial Administrator at Sandhills Court Care HomeThank you for leaving a lovely review for staff at Sandhills Court Care Home. We always love to hear wonderful feedback. We are glad to have been of help to you and your family at a difficult time. Best wishes.

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Care Homes Owned by Bupa Care Homes in North Lincolnshire

Bupa Care Homes Locations in North Lincolnshire (2)

Bupa Care Homes Reviews in North Lincolnshire (188)

Sandhills Court Care Home

Sandhills Court Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Sandhills Court Care Home

Sandhills Court Care Home

Edmund House Care Home

Sandhills Court Care Home

Sandhills Court Care Home

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