Bupa Care Homes in North Lincolnshire | 2 Care Homes

Review of
Edmund House Care Home
from Caroline M (Daughter of Resident) published on 28 August 2025

Submitted via Website • Report

Overall Experience

The level of care and compassion is beyond amazing. My father is so well looked after at Edmund House. There is such a team ethos and a feeling of care shown to all residents.
The home is impeccably clean and so well organised. There is such a great activity programme too providing so much stimulation

for residents. Food is delicious and great choices! I would highly recommend this care home.

Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. We are so pleased to hear that your Father is well looked after and comfortable at Edmund House Care Home. We are happy to hear that you are impressed with the clean and well organised environment and that you can feel at ease with your Father in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from Carole J (Daughter of Resident) published on 19 August 2025

Submitted via Postal Card • Report

Overall Experience

Since my mother arrived in February 2025 she has been taken care very well indeed she is very happy and content with all aspects of her new home the service she gets is second to none.

Reply from Lisa Henderson, Customer Care Advisor at Edmund House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mother in our care. We hope to continue providing your Mother with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from P F (Resident) assisted by family/friend published on 19 August 2025

Submitted via Postal Card • Report

Overall Experience

It's home from home as much as is possible, and company and friendship is around. Safe, secure and well looked after. A good variety of activities and entertainment to choose from.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home

Thank you for your feedback. We are very happy to hear that you feel safe, secure and well looked after. We hope to continue providing you with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from A G (Daughter of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience

On our first visit to view the care home, we were so impressed. The building is modern, very clean and homely. The staff were all busy and all smiled and made us feel at ease. The residents were all clean, happy and and moving around freely. After 3 weeks, we are still very happy with mums level of

care.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home

Thank you for taking the time to leave us your review. We are so glad to hear that you are very happy with the care your Mum is receiving at Edmund House and that you find our carers are friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from Amanda B (Niece of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

My auntie has been a permanent residents at Sandhills since May 2023. It was a huge transition for her as she became ill very suddenly and couldn't go back home after a lengthy hospital stay. Thanks to all the staff there, she took to care home life very well and accepted all the help and support available

to her. She was quite a feisty lady and had a lot of banter with the staff, which in turn made her happy being with them all. Unfortunately, she had a fall a couple of weeks ago, which in turn, caused her to have a stroke a week later. She passed away four days later. The staff were absolutely amazing, both to myself and my auntie, nothing too much trouble. She was cared for immaculately with personal care etc. and the respect and compassion to us all was second to none. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Sandhills Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from Shirley J (Resident) assisted by family/friend published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

The carers are very kind and helpful. A good selection of food and the home is very clean. My brother was very impressed with the home when he visited me.

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We are so pleased to hear that you feel at ease in our care and that you are enjoying our delicious meals. It is always brilliant to hear words like "Kind" and "Helpful" being used to describe our staff. We hope to continue providing you with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from Craig C (Son of Resident) published on 23 January 2025

Submitted via Website • Report

Overall Experience

Edmund House is a very well run care home. My mum has been living there for over two years now. I am extremely impressed with the standard of care from all the staff I have encountered. Mum tells me regularly that she likes it there and that she feels safe. The carers make me feel welcome every time

I visit, and they always make time to say hello. The facilities are well-maintained to a high standard of cleanliness. The food is second to none. I know the chef tries hard to accommodate residents' tastes. Visitors are able to help themselves to hot drinks in the dining room. There is a fantastic activities programme for all the residents and the team try really hard to include everybody. Mum enjoys and takes part in as many activities as she can. Well done, Edmund House. Keep up the great work!

Reply from Maria Ricketts, Customer Care Adviser at Edmund House Care Home

Thank you for your kind words. It is always nice to hear words like "safe" and "welcome" being used to describe our care. We hope to continue providing your loved one with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from A S (Son of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

I cannot recommend Edmund House Care Home in Ashby, Scunthorpe, highly enough. After searching tirelessly for the right care home and feeling let down by others, I was instantly reassured by the warm and welcoming environment here. The staff are absolutely fantastic, going above and beyond to provide

exceptional care and ensure residents feel respected and at home.

The care and environment are truly second to none, creating a place where residents can thrive. The activities offered are fantastic, and tailored to engage and bring joy to everyone involved. It's clear how happy and content the residents are, and the smiles on their faces say it all. If you're seeking a care home that delivers outstanding care in a vibrant and supportive community, Edmund House is the perfect choice. It has been a huge relief and a joy to find such a wonderful place for my loved one. This is a magical care home full of happiness and care. Thank you to all the staff who have welcomed my mum with open arms.

Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. We are so pleased to hear that you felt so reassured and at ease when finding Edmund House Care Home. We are so happy to hear you and your loved one feel like a part of our Edmund House family and that you have had such a positive experience with your loved one in our care. It is always wonderful to hear words like "Vibrant" and "Supportive" being used to describe our care. We hope to continue providing your loved one with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from Gill N (Daughter of Resident) published on 5 December 2024

Submitted via Postal Card • Report

Overall Experience

My mum spent 3 weeks at Sandhills Court for respite following a fall and a broken hip and then time in hospital and rehab.
She absolutely loved her time there, the staff, without exception, were kind and caring and treated her with dignity.
She always enjoyed the food and the facilities were first-class.
Thanks

to you all who cared for her.

Reply from Rosie Smith, Customer Advisor at Sandhills Court Care Home

Thank you for leaving such a lovely review for the staff at Sandhills Court Care Home. We always love to hear wonderful feedback about our staff and we are thrilled that they were "kind" and treated your Mum with "dignity". Best wishes!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from D B (Daughter of Resident) published on 26 November 2024

Submitted via Website • Report

Overall Experience

I moved mum to Edmund House in September 2024 after her previous care home went downhill. If only I'd known the difference it would make to her I would have done it months earlier! She has got her spark back and has settled so well there. The endless activities that they put on help to stimulate her

and I truly feel that I am getting a little bit of my mum back...thank you to all the staff for their care and compassion.

Reply from Maria Ricketts, Customer Care Adviser at Edmund House Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from Daphne P (Daughter of Resident) published on 13 November 2024

Submitted via Postal Card • Report

Overall Experience

Mum became a resident in December 2024. I have nothing but praise for the staff management environment of Edmond House. All residents are treated as individuals with dignity and tenderness mum thrives on the hugs and attention from the carers. I have not seen her smile so much for a long time. All activities

of daily living are of a high standard. Relative activities and exclusions are an added bonus. The dining room is always well presented and nutrition needs are met. Thank you to all involved in mum's care.

Reply from Rosie Smith, Customer Advisor at Edmund House Care Home

Thank you for taking the time to write such a lovely review for the staff at Edmund House. We are thrilled to hear that mum is thriving within the care home and that the staff and environment is exactly what you pictured. We hope she continues to smile and enjoy her stay! Best wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from S S (Wife of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience

Overall I have been very pleased with the friendliness, willingness, happiness, and attention to me as well as my husband, first class. Carpets let the home down, badly stained (clean though of debris etc.). Despite providing staff with a 'potted' history of my husband's life, no one made use of this,

to develop a greater understanding until I introduced it into conversations. Question the £30 a day extra for having a bigger room. The care and facilities are no different. A one-off premium should be quoted on arrival and the fees returned to the same as other rooms.

Reply from Rosie Smith, Customer Advisor at Sandhills Court Care Home

Hello and thank you for taking the time to leave a review for the staff at Sandhills Court. We are thrilled to hear you describe the care your husband receives as "first class". We appreciate your feedback regarding the interior of the home and your husband's care plan. We will be sure to pass this on to the home for future discussion. Thank you again and best wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from K C (Daughter of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience

Wanted to say thank you to all the staff at Sandhills for everything they do for my mum. Everyone is doing a great job. You can tell that everyone just cares. She's been here for over 2 years. Just shows we found the right home for her here at Sandhills. Thanks to everyone for their care and support.

Reply from Rosie Smith, Customer Advisor at Sandhills Court Care Home

Hello and thank you for taking the time to leave the staff at Sandhills such a lovely review. We are absolutely thrilled to hear how pleased you are with the care your mum receives at Sandhills. We hope she continues to enjoy her stay at Sandhills and that the exemplary care she receives continues. Thank you again for your kind words and best wishes!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from Liz D (Daughter of Resident) published on 11 October 2024

Submitted via Postal Card • Report

Overall Experience

Edmund House - the staff are just wonderful caring, respectful, kind and helpful. Always there for any questions, plenty of daily activities and even though mum cannot participate they always try and involve her as much as they can. We are lucky to have Edmund House looking after her.

Reply from David Mclean, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely review. It is always nice to hear words like "wonderful, caring, respectful, kind and helpful" being used to describe our care. We will certainly pass your comments on to the manager. We hope to continue providing your mum with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from S K (Cousin of Resident) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience

Really appreciate the staff organising swimming for my relative. Nothing is too much trouble and the food is outstanding.

Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your kind words. It is so lovely to hear that your cousin enjoys our delicious meals and that they were able to enjoy going swimming. We are happy to hear that you feel at ease with your loved one in our care. If there is anything we can do to make your loved one's stay as comfortable as possible, please do let us know.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from G F (Son of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience

Absolutely lovely place, happy for mum to be there. The staff seem to be very caring.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from Steven P (Son of Resident) published on 16 August 2024

Submitted via Postal Card • Report

Overall Experience

After previously asking for an extra wardrobe for my mother and nothing appearing for three weeks I asked the receptionist if she could chase it up. While I was there the wardrobe appeared and was put in place! Thank you to the receptionist, you are a star!

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your review. We are glad that the extra wardrobe got fitted for your mother's room, despite the small delay. Please let us know if there is anything we can do to make her stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from C J (Daughter of Resident) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience

This was Mum's first experience of respite care. She was reluctant to go in, but the staff were very supportive and other residents were friendly. We were pleased to receive regular updates by phone on how Mum was settling and where she was joining in the activities. A good trial visit for us all. We'll

definitely use Sandhills again.

Reply from Maria Ricketts, Customer Care Adviser at Sandhills Court Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. We are looking forward to see you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sandhills Court Care Home
from Karen D (Daughter of Resident) published on 8 August 2024

Submitted via Postal Card • Report

Overall Experience

My father has been a resident of Sandhills for over a year and loved it. The staff are extremely helpful, caring and friendly. They keep us updated with Dad's care needs and nothing is too much trouble.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. It is always nice to hear words like "extremely helpful, caring and friendly" being used to describe our care and we are very happy to hear you can feel at ease with your father in our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Edmund House Care Home
from J G (Friend of Resident) published on 1 August 2024

Submitted via Postal Card • Report

Overall Experience

My lifelong friend has come to live with you recently and I have been visiting her every week since. I have found the care home to be spotlessly clean very friendly and all the staff very caring. I cannot comment on food or cost but everything else I find to be excellent.

Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

Thank you for your lovely words. We are pleased to hear that you are impressed with the high standards of care provided at Edmund House Care Home and that your Friend is happy and content. We hope to continue providing your Friend with the best possible care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Bupa Care Homes in North Lincolnshire

Bupa Care Homes Locations in North Lincolnshire (2)

Bupa Care Homes Reviews in North Lincolnshire (168)

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Edmund House Care Home

Sandhills Court Care Home

Sandhills Court Care Home

Edmund House Care Home

Edmund House Care Home

Sandhills Court Care Home

Edmund House Care Home

Edmund House Care Home

Sandhills Court Care Home

Sandhills Court Care Home

Edmund House Care Home

Edmund House Care Home

Sandhills Court Care Home

Sandhills Court Care Home

Sandhills Court Care Home

Sandhills Court Care Home

Edmund House Care Home

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers