Care Homes Owned by Bupa Care Homes in North Lincolnshire

Group
Review
Score(the average from all locations with a review score)

Only the locations & reviews in North Lincolnshire for Bupa Care Homes are being shown.

Bupa Care Homes Locations in North Lincolnshire (2)

2 Care Homes owned by Bupa Care Homes in North Lincolnshire

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Edmund House Care Home

98 - 108 Everest Road, Ashby, Scunthorpe DN16 3EB

9.894 Reviews

"From the moment we had a look for a care home for my mum, the welcoming we received was above and beyond from each and every member of..."Read all 94 reviews

from £1,125 / weekSize 56 rooms

Location Type: Care Home

Edmund House carries out expert and personalised care for a wide range of needs while supporting independence and dignity, as well as an active lifestyle. Tailored care plans are offered to those who... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care

Sandhills Court Care Home

Exeter Road, Scunthorpe DN15 7AS

9.6100 Reviews

"Overall cannot fault Sandhills or the staff everyone caring and polite. I realise these places are expensive but it just hurts that people..."Read all 100 reviews

from £1,125 / weekSize 77 rooms

Location Type: Care Home

**Courtyard Suite Now Open. 14 luxurious ensuite bedrooms and a kitchen and dining area, plus a separate lounge. Enquire today** Sandhills Court is a is a beautiful purpose-built home, designed to... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care

Bupa Care Homes Reviews in North Lincolnshire (194)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.637) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Showing 194 reviews matching selected criteria

Review of Sandhills Court Care Home from Keith H (Son of Resident) published on 17 September 2026 Submitted via Postal Card•

Overall Experience

Overall cannot fault Sandhills or the staff everyone caring and polite. I realise these places are expensive but it just hurts that people who have saved all their lives have to use it for their own care. That said, Mum loves it and I know that she is well looked after.

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↩Reply from Megan O'Connor, Customer Service Adviser at Sandhills Court Care Home

Thank you for your feedback. We are pleased that mum has settled in well with us, we have a wonderful care team here and it is lovely to hear that has shone through in your experience. We hope to continue providing your loved one with the best possible care.

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Review of Sandhills Court Care Home from Francis W (Resident / Service User) published on 17 September 2026 Submitted via Postal Card•

Overall Experience

After visiting a number of similar resthomes in local areas to Sandhills, my family and myself felt that it was an easy decision to opt for a trial 2 week period at Sandhills followed by a permanent booking.

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↩Reply from Megan O'Connor, Customer Service Adviser at Sandhills Court Care Home

Thank you for choosing Sandhills Court for your stay. We look forward to seeing you again.

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Review of Sandhills Court Care Home from D C (Daughter of Resident) published on 8 June 2026 Submitted via Website•

Overall Experience

My mum was in Sandhills court for 6 months. Her care over those last 6 months has been excellent and the staff have been nothing short of amazing, they helped mum and us navigate a very tricky time and showed us such care and compassion. Mum died in their care and she was surrounded by love at her passing. Every single person involved with her care has made a lasting impression on us as family we can't thank you enough.

Sandhills provided a home for mum and allowed us to have some very special times with her. We've laughed and cried with the staff and was able to give mum a place for her to feel safe and cared for.

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↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your kind review. We are happy that we were able to provide your Mum with the care she needed during her final months and that we were there to support you all through this difficult time. We hope that knowing how well your Mum was looked after is comforting to you now. Thank you again for choosing us to care for your Mum.

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Review of Sandhills Court Care Home from E A (Respite Resident) published on 8 April 2026 Submitted via Postal Card•

Overall Experience

Have enjoyed a 3 week stay, which has been faultless. Every member of staff is kind, courteous and extremely helpful. The food is delicious and there is a fantastic choice. The activities are all well planned and engaging. The entire areas are kept very clean. The reception is very inviting. Overall an excellent experience.

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↩Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

We're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are impressed with the high standards of care provided, the meals provided and the overall experience at Sandhills Court Care Home. Thank you for choosing Sandhills Court for your stay.

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Review of Edmund House Care Home from Angela T (Daughter of Resident) published on 8 April 2026 Submitted via Website•

Overall Experience

From the moment we had a look for a care home for my mum, the welcoming we received was above and beyond from each and every member of staff we came into contact with. The staff are always very helpful and supportive towards my mum, you can tell they enjoy what the do there are always cheerful with smiles on their faces. They encourage her to join in on the activities which they have daily, which she is now joining in more with.

The cleanliness is exceptional all around the home and always smells fresh and clean .

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↩Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

We're so grateful that you've taken the time to share your thoughts. It is always wonderful to hear words like "Helpful" and "Supportive" being used to describe our staff and we are pleased to hear that you are impressed with the clean environment at Edmund House Care Home. Please don't hesitate to reach out if there's anything more we can do.

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Review of Edmund House Care Home from D H (Daughter of Resident) published on 7 April 2026 Submitted via Website•

Overall Experience

Mum moved to Edmund House just before Christmas, and has settled in very quickly. The staff are lovely and have been very responsive to any requests or concerns we've had. Mum loves all the activities (especially the drumming!) and is the busiest and happiest we've seen her since Dad passed away. It's a huge weight off mine and my sister's minds knowing that she's safe and happy, especially as neither of us are local so can't pop in as often as we'd like.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Feedback like yours inspires us to continue to provide the very best care. We are looking forward to seeing you again.

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Review of Sandhills Court Care Home from Kay M (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card•

Overall Experience

Lovely people, very caring, everyone does their best, friendly, sympathetic staff. Catering services are excellent too, even tho mum barely eats.

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↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your kind words. Please let us know if there is anything more we can do to make your Mum's stay as comfortable as possible

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Review of Sandhills Court Care Home from K B (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card•

Overall Experience

Sandhills Court is a superb care home - offering a wide range of activities to residents. Above all the staff are friendly, efficient and really care for residents. Top notch!

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↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your feedback. It is always nice to hear our staff described as friendly, efficient and caring. Thank you again for your review.

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Review of Edmund House Care Home from D L (Son of Resident) published on 3 December 2025 Submitted via Postal Card•

Overall Experience

All staff are excellent with my dad. Caring, friendly and keep him entertained. 10/10.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

We appreciate you sharing your experience with our home. It's reassuring to hear that our approach to care has brought you and your family peace of mind. We're looking forward to creating many more happy memories with you and your family.

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Review of Edmund House Care Home from G Q (Wife of Resident) published on 3 December 2025 Submitted via Postal Card•

Overall Experience

My husband has had 5 two week respite care spells in Edmund House during 2025. He is always warmly welcomed, and although a dementia sufferer, he settles well and relates to the staff brilliantly. He eats very well, and the home have catered for his "soft" diet request and portions that are bite sized for easy eating and swallowing.

The staff regularly check on him and have good "banter" with him. He is always comfortable in Edmund House, so I am able to relax and enjoy my respite days.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

We appreciate you taking the time to leave us your comments. Hearing that our care has made a difference to you and your family is truly rewarding. Our team will be so pleased to hear your kind words- they truly care about making every resident feel special. We look forward to welcoming you back to Edmund House soon.

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Review of Edmund House Care Home from Patrick M (Son of Resident) published on 21 November 2025 Submitted via Postal Card•

Overall Experience

I'm pleased with mum's care, she is always clean and tidy. Staff are very good with mum and me; we are kept informed. I've not been involved with management.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

We appreciate you sharing your experience with our home. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We hope to continue providing your loved one with the best possible care.

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Review of Edmund House Care Home from K C (Daughter of Resident) published on 21 November 2025 Submitted via Postal Card•

Overall Experience

I wouldn't hesitate to recommend Edmund House. The staff are friendly, kind, and professional, always treating the residents with respect.

There is a wide range of activities throughout the day, led by cheerful, caring staff. All special days are celebrated with all members of staff joining in to make a pleasant experience.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

Thank you for your lovely review. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. Please don't hesitate to reach out if there's anything more we can do.

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Review of Edmund House Care Home from Helen S (Daughter of Resident) published on 21 November 2025 Submitted via Website•

Overall Experience

All the staff are professional, friendly, caring and approachable.
Mum is sociable and loves joining in the activities.

The meals are varied and nutritional. A good selection of drinks are available throughout the day.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

Thank you for taking the time to leave your review. It's great to hear that the dining experience has been a highlight for you at Edmund House. We know how important good food is to feeling at home. We're pleased to hear that you've enjoyed our activities program- our team works hard to make sure... Read more

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Review of Edmund House Care Home from Martin S (Son of Resident) published on 18 November 2025 Submitted via Postal Card•

Overall Experience

My mother has been a resident for over 4 months now, as her condition is progressing (dementia) I feel the care she is receiving is far beyond anything I could provide. It is outstanding, recently having contracted covid, 1/2 hourly checks were carried out and she was monitored constantly. The unit is spotlessly clear and staff are on hand for any questions. Their behaviour in treating residents with dignity and compassion is obvious. It puts my mind at rest about her safety.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

Your feedback means a lot to us and the team at Edmund House Care Home. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your comments. Your kind words are a testament to the dedication of everyone in the home. We're committed to continuing to support you and your family in every way we can

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Review of Edmund House Care Home from Jean H (Respite Resident) published on 12 November 2025 Submitted via Postal Card•

Overall Experience

I didn't want to come into a care home. I was depressed and anxious. But after only a day, this changed. The staff were so kind and thoughtful. I was happy to be here. When the time comes, I will be back.

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↩Reply from Natasha Burns-Leigh, Customer Service Advisor at Edmund House Care Home

It's always encouraging to read reviews like this. The transition into a care home can be difficult- but we are pleased to hear that our team could help you at this time. It is always nice to hear words like "Kind" and "Thoughtful" being used to describe our care. We are looking forward to seeing you again.

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Review of Edmund House Care Home from B B (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card•

Overall Experience

All in all my dad has a good time in this care home, and any concerns or difficulties which arise are often dealt with efficiently. The staff are good but as said in previous meetings, I wish the staff were able to spend a bit more quality time with each resident, not just my dad. Being short staffed and busy are always the response, and still waiting to hear about my dad's P.A. It's been agreed he can have one, but no more has been said on the matter. An update would be appreciated. Thanks.

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↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home

Thank you for your feedback. We are always striving to improve our service so I will pass your request on to the management team for a response as soon as possible.

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Review of Edmund House Care Home from Martyn W (Son of Resident) published on 10 November 2025 Submitted via Postal Card•

Overall Experience

Would recommend Edmund House as staff and management are superb, and cannot do enough for all residents and their families. My father is very happy here.

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↩Reply from Alison Horridge, Customer Advisor on behalf of the team at Edmund House Care Home

Thank you for your recommendation. It is great to hear that your Father is happy in our care.

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Review of Edmund House Care Home from S W (Daughter of Resident) published on 7 November 2025 Submitted via Website•

Overall Experience

Friendly efficient staff. Lots to do for residents. Always clean and tidy. Good meals. Lovely lounge. Tidy gardens. Nothing too much trouble always happy to help. Refreshments available all the time for visitors

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↩Reply from David Mclean, Customer Service Adviser at Edmund House Care Home

Thank you for taking the time to leave your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.

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Review of Edmund House Care Home from Geoff W (Brother of Resident) published on 6 November 2025 Submitted via Postal Card•

Overall Experience

The welcome was very good, making us feel at home from the word go. The ongoing friendliness was beyond anything I had imagined. Thank you so much.

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↩Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

It's always encouraging to read reviews like this. We are happy to hear you feel like a part of our Edmund House family and we are delighted to hear that our team have made a difference to your family's experience. We're committed to continuing to support you and your family in every way we can.

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Review of Edmund House Care Home from Sarah F (Friend of Resident) published on 6 November 2025 Submitted via Postal Card•

Overall Experience

I visit my friend weekly, and I always find I'm greeted with warmth and friendliness. Great customer service. The home has a lovely feel to the place, with lots of laughter and care given to the residents. The activities which my friend takes part in are fun and engaging. I've sometimes asked a member of staff for help (i.e. a blanket if we go out to more drinks, etc) and nothing is too much trouble. I visit a number of other care homes in the area, and I can honestly say I would recommend Edmond House without hesitation.

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↩Reply from Fran Donno, Customer Service Adviser at Edmund House Care Home

We're so grateful that you've taken the time to share your thoughts. We are proud to have such a compassionate team and we're glad this has shone though in your experience and knowing that you feel reassured about your Friends care is the best feedback we can receive. Please don't hesitate to reach out if there's anything more we can do.

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Awards / Recognitions (9)

30 Jan 2026Recipient: Bupa Care Homes
31 Jan 2025Recipient: Bupa Care Homes
28 Feb 2023Recipient: Bupa Care Homes

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