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Care Home Owned by Bupa Care Homes in Herefordshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Bupa Care Homes in Herefordshire

Only the locations & reviews in Herefordshire for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10415 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Herefordshire (1)

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1 Care Home owned by Bupa Care Homes in Herefordshire
Leominster Care Home

44 Bargates, Leominster HR6 8EY 

9.9 110 reviews
"My mum has lived in this home for 8+ years and has loved it from the day she arrived. Whenever you visit you get a real sense of community…"   Read all 110 reviews
Location Type Care Home

Staff take their role at Leominster very seriously to provide round the clock care to people over the age of 65. The home offers a warm welcome to anyone needing residential and nursing care, with a dedicated care team on hand to offer support for conditions… Read more about Leominster Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 48 Rooms
  • from £1,310 / week

Bupa Care Homes Reviews in Herefordshire (110)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.679) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Overall Experience
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Date Published
  • 110
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Reviewer Connection to Bupa Care Homes
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Review of

Leominster Care Home

from Jane C (Friend of Resident) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She is very well cared for and everyone is very helpful and friendly.
Reply from David Mclean, Customer Service Adviser at Leominster Care Home
We're so grateful that you've taken the time to share your thoughts. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue…read more
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Review of

Leominster Care Home

from Rosemary C (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has lived in this home for 8+ years and has loved it from the day she arrived. Whenever you visit you get a real sense of community and care. All the staff are so caring, nothing is ever too much trouble for them for their residents or their families. I think of the home as a safe haven. It can't
be faulted.
Reply from David Mclean, Customer Service Adviser at Leominster Care Home
Thank you for your lovely review. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. It is always nice to hear words like "caring" and "nothing is too…read more
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Review of

Leominster Care Home

from E C (Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't ask for more.
Reply from Fran Donno, Customer Service Adviser at Leominster Care Home
We appreciate you taking the time to leave us your lovely comments. We hope Leominster Care Home did everything possible to make the transition as easy as possible and we are pleased to hear that you…read more
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Review of

Leominster Care Home

from Sylvia H (Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find most of the time entertainment and staff are very good, even when feeling poorly.
Reply from Fran Donno, Customer Service Adviser at Leominster Care Home
Thank you for your lovely words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review of

Leominster Care Home

from J W (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Could not be happier with the care home. Mum is well looked after, the staff go out of there way to make my mum feel welcome. Staff are very approachable and easy to talk to.
Reply from Fran Donno, Customer Service Adviser at Leominster Care Home
Thank you for your lovely comments. We are so pleased to hear that you are impressed with the high standards of care and support provided at Leominster Care Home. It is wonderful to hear that your Mum…read more
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Review of

Leominster Care Home

from P F (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is welcoming, clean and bright, with helpful friendly staff, my father has just moved in so my impressions are perhaps not very in depth as they are based on just a few days. He seems to be starting to find his feet, joining activities and exercising as much as possible.
Reply from Lisa Henderson, Customer Care Advisor at Leominster Care Home
Thank you for your lovely review. It is always nice to hear words like "Helpful" and "Friendly" being used to describe our Staff. It is always nice to hear from family members feeling like their loved…read more
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Review of

Leominster Care Home

from Chris J (Son of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Impressed by the high standard of care for patients and residents a like. Well organised and very good choice of activities.
Reply from Lisa Henderson, Customer Care Advisor at Leominster Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved…read more
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Review of

Leominster Care Home

from Theresa O (Respite Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coming to Bupa care home was somewhat disappointing - in that I was promised "intensive" treatment after hip surgery.
Although the intensive treatment was not available, I can truly state that the nursing staff, domestic staff and management have been absolutely fantastic. No request has been refused
in that if not available then a compromise is made. The staff are all act such professionally, respectful - always with a smile. I cannot speak more highly of all the staff. Particularly would like to mention two specific members of staff - lovely people.
Reply from David Mclean, Customer Service Adviser at Leominster Care Home
Thank you for your feedback and for your kind words about the care you received whilst in Leominster Care Home. It is always nice to hear words like "professional" and "respectful" being used to…read more
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Review of

Leominster Care Home

from Susan M (Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I arrived here I was completely immobile with the professionals and carers I am now able to get up and with the help of a zimmer frame can walk to the door, I can't use the zimmer frame for long becuase of my shoulder.
Reply from Lisa Henderson, Customer Care Advisor at Leominster Care Home
Thank you for taking the time to leave your review. It is lovely to hear to move around now with the help of your frame. Please let us know if there is anything we can do to make your stay as…read more
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Review of

Leominster Care Home

from G N (Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find my fellow residents very friednly, also the staff likewise.
Reply from Maria Ricketts, Customer Care Adviser at Leominster Care Home
Thank you for your feedback. We are very happy to hear you can feel at ease with your fellow residents and staff in our care home. Please let us know if there is anything we can do to make your stay…read more
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Review of

Leominster Care Home

from P M (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel extremely happy and confident that my mum is well cared for. Living 4 hours away used to be a daily worry, but not anymore! I know my mum is safe and happy. That is all I can ask for.
The home is beautifully kept and never smells!
The food is always really good. Not seen my mum eat so much
in years! Thank you!
Reply from Lisa Henderson, Customer Care Advisor at Leominster Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. It is great to hear you feel that your Mum is safe and happy at our home. We hope to continue…read more
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Review of

Leominster Care Home

from M P (Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not be happier with all the services provided by the home. The staff are all excellent.
Reply from Fran Donno, Customer Service Adviser at Leominster Care Home
We appreciate you taking the time to leave us your kind words. We are so pleased to hear that you are happy and well looked after and cared for at Leominster Care Home. If there is anything we can do…read more
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Review of

Leominster Care Home

from K C (Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff. Home is very, very well kept.
Reply from Fran Donno, Customer Service Adviser at Leominster Care Home
Thank you for your kind review. We are so pleased to hear that you are impressed with the high standards of care provided by our staff. It is wonderful to hear that you are having a pleasant time…read more
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Review of

Leominster Care Home

from J W (Sister of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my sister has come to the home, her health has deteriorated yet the staff continue to treat her with care, kindness and empathy. hey are always very professional and respect her dignity. They have been understanding as she has gradually lost her independence and always willing to listen and adapt
to meet her needs.
Reply from Fran Donno, Customer Service Adviser at Leominster Care Home
Thank you for taking the time to leave us your review. It is always lovely to hear words like "Kindness" and "Empathy" being used to describe our care and we are pleased to hear that your Sister is…read more
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Review of

Leominster Care Home

from J M (Wife of Resident) published on 18 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A nice warm friendly welcoming care home. All members of staff were on hand to help with anything you need etc. I felt very happy when visiting, nothing was to much for them. I just want to say a big thank you to all. You do an amazing service.
Reply from Maria Ricketts, Customer Care Adviser at Leominster Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best…read more
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Review of

Leominster Care Home

from Guy L (Son of Resident) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at Leominster Care Home for her last 4 months. They could not have done more and could not have looked after her in a more caring, dignified way. Everything about the home is well organised, clean, accessible and focused on the residents.
We were kept informed and supported at every stage
and nothing was too much trouble.
Reply from David Mclean, Customer Service Adviser at Leominster Care Home
Thank you for taking the time to leave your review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we are very happy to hear you felt at ease…read more
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Review of

Leominster Care Home

from N K (Son of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care that my mother has received at Leominster Care Home. The staff are caring, professional and have empathy with residents. Any medical issues are dealt with promptly and efficiently. The food is top quality, I could not recommend this home strongly and highly.
Reply from Rosie Smith, Customer Advisor at Leominster Care Home
Hello and thank you for taking the time to leave such a lovely review for the staff at Leominster Care Home. It is always wonderful to hear our staff described as "caring", "professional" and as…read more
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Review of

Leominster Care Home

from Phyllis D (Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Vey good place to be in.
Reply from David Mclean, Customer Service Adviser at Leominster Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.
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Review of

Leominster Care Home

from J R (Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Smashing home. The staff are excellent.
Reply from David Mclean, Customer Service Adviser at Leominster Care Home
Thank you for taking the time to leave your kind words. It is always nice to hear words like "Smashing home" and "staff are excellent" being used to describe our care. We hope to continue providing…read more
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Review of

Leominster Care Home

from Lorna W (Partner of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well-organised and extremely caring staff who go over and beyond in their care and activities for the residents.
Reply from Maria Ricketts, Customer Care Adviser at Leominster Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.
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Awards / Recognitions (8)

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