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Care Homes Owned by Bupa Care Homes in Surrey

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Surrey

Only the locations & reviews in Surrey for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10653 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Surrey (10)

 - Browse 10 Care Homes owned by Bupa Care Homes in Surrey
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Tadworth Grove Care Home
The Avenue, Tadworth KT20 5AT 
9.9 81 reviews
Tadworth Grove Care Home, Tadworth, Surrey
"The staff are fantastic very friendly everywhere I feel safe and people are so kind to everyone. Overall I am happy with food and the care…"   Read all 81 reviews
  • from £1,275 / week
  • 45 Rooms
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Ashley Park Care Home
The Street, West Clandon, Guildford GU4 7SU 
9.8 93 reviews
Ashley Park Care Home, Guildford, Surrey
"My mum has been in Ashley Park for over 4 years now and is very settled. The staff are very friendly and although my mum is pretty deaf she…"   Read all 93 reviews
  • from £1,365 / week
  • 30 Rooms
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Waverley Grange Care Home
43 Waverley Lane, Farnham GU9 8BH 
9.8 87 reviews
Waverley Grange Care Home, Farnham, Surrey
"My husband, Graham, is a very satisfied resident of Waverly Grange. Despite having very limited mobility his care is excellent, and he get…"   Read all 87 reviews
  • from £1,625 / week
  • 52 Rooms
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
St George's Care Home
5 Byfleet Road, Cobham KT11 1DS 
9.8 71 reviews
St George's Care Home, Cobham, Surrey
"On the 4th Feb, I had arranged a booking for the family room - it was my first visit there and a happy meeting for my dear brother, myself…"   Read all 71 reviews
  • from £1,675 / week
  • 63 Rooms
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Puttenham Hill House Care Home
Off Hog's Back, Puttenham, Guildford GU3 1AH 
9.8 66 reviews
Puttenham Hill House Care Home, Guildford, Surrey
"My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia.…"   Read all 66 reviews
  • from £1,265 / week
  • 30 Rooms
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Wingham Court Care Home
Oaken Lane, Claygate, Esher KT10 0RQ 
9.7 181 reviews
Wingham Court Care Home, Esher, Surrey
"Carers are always friendly and polite and do their best to everyone, Mark is well looked after. Although always busy they always make time…"   Read all 181 reviews
  • 73 Rooms
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as ... Read more

Younger Adult Care Permanent Care Respite Care
  • Nursing Care
Arbrook House Care Home
36 Copsem Lane, Esher KT10 9HE 
9.7 114 reviews
Arbrook House Care Home, Esher, Surrey
"My brother was admitted to Arbrook House in September until November 2025 as an end-of-life resident. The care, medical attention, and…"   Read all 114 reviews
  • from £1,550 / week
  • 44 Rooms
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Oakcroft House Care Home
Oakcroft Road, West Byfleet KT14 6JG 
9.7 81 reviews
Oakcroft House Care Home, West Byfleet, Surrey
"Nice atmosphere in home & staff very kind & helpful. All very busy jobs from residents points of view. Visitors have no idea!! Nor did I on…"   Read all 81 reviews
  • from £1,295 / week
  • 40 Rooms
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Sutton Lodge Care Home
87 Oatlands Drive, Weybridge KT13 9LN 
9.6 97 reviews
Sutton Lodge Care Home, Weybridge, Surrey
"Warm and friendly as soon as you walk in. There seems to be always something going on, which is wonderful. All the staff appear to be happy…"   Read all 97 reviews
  • from £1,450 / week
  • 25 Rooms
Location Type Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Collingwood Grange Care Home
Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD 
9.4 103 reviews
Collingwood Grange Care Home, Camberley, Surrey
"My sister is going into her 4th year at Collingwood Grange and I can't thank the home enough, especially the staff on the 2nd floor. Sister…"   Read all 103 reviews
  • from £1,265 / week
  • 75 Rooms
Location Type Care Home

Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in Surrey (974)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.659) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Waverley Grange Care Home

from Nicholas C (Respite Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good, in some aspects very good indeed. Staff were brilliant. Creditable attempts to keep patients entertained. The welcome given to visitors a big plus. I noticed, with admiration, the support given to those patients who were struggling (not me!). Very efficient management, comfortable rooms.
If I have to be negative, I would say the food was not outstanding. Quite often bland, study or just unappetising, but puddings were good! Occasional glasses of wine were much appreciaed. A breakfast menu would have been useful.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Waverley Grange Care HomeThank you for your feedback. We will certainly pass your comments on to the kitchen team regarding the food provision.
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Review of

Tadworth Grove Care Home

from Eileen T (Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are fantastic very friendly everywhere I feel safe and people are so kind to everyone. Overall I am happy with food and the care we are shown. The cleaning and laundry exceptional.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care HomeThank you for your feedback. It is always so nice to hear our staff described as kind and friendly. We are also very happy to hear you feel safe in our care. Thank you again for your lovely comments.
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Review of

Wingham Court Care Home

from Michael H (Brother-in-law of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are always friendly and polite and do their best to everyone, Mark is well looked after. Although always busy they always make time to welcome us.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for your kind words. We are so pleased to hear that you find the staff at Wingham Court to be polite and friendly. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. We hope to continue providing your loved one with the best possible care.
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Review of

Wingham Court Care Home

from Pat H (Sister of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful, polite carers. The staff have a lot of patience with residents and Visitors.
Reply from Fran Donno, Customer Service Adviser at Wingham Court Care HomeWe appreciate you sharing your experience with our home. It is always wonderful to hear words like "Friendly", "Helpful" and "Polite" being used to describe our staff. Hearing that our care brings you peace of mind truly means so much to us. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Collingwood Grange Care Home

from Shirley W (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been good my husband is nearly blind so no good at recognising people but he recongnises a friendly voice and there are plenty of those at whatever time of day.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Collingwood Grange Care HomeThank you for taking the time to leave your review. We are so pleased to hear that your experience of our care home has been a positive one. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Oakcroft House Care Home

from Margaret C (Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice atmosphere in home & staff very kind & helpful. All very busy jobs from residents points of view. Visitors have no idea!! Nor did I on arrival.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Oakcroft House Care HomeWe appreciate you sharing your experience with our home. It is always nice to hear words like "kind" and "helpful" being used to describe our care. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Wingham Court Care Home

from C T (Niece of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie in law is very well looked after here.The staff members are very helpful and treats her very well. Always organising lovely events for special occasions for the residents. They are lovely and very friendly.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for your lovely review. We are so pleased to hear that your loved one has settled in well with us. We are proud to have such a compassionate team, and we're glad this has shone through in your experience. We're delighted that your loved one finds the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. We hope to continue providing your loved one with the best possible care.
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Review of

Wingham Court Care Home

from H T (Nephew of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Incredible stay along with a highly positive and friendly environment.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Wingham Court Care HomeThank you for taking the time to leave us your review. It is always nice to hear from family members feeling like their loved one was well cared for in our home.
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Review of

Wingham Court Care Home

from Malcolm S (Friend of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wingham Court is wonderful - even though I am so sad my friend David is there. It's a shame BUPA as an organisation is horrible to me.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for taking the time to leave your review. We pride ourselves on providing a high standard of care, and we're pleased to hear of your positive experience with Wingham Court. We're sorry to hear you haven't had the same experience with Bupa. We'd recommend speaking to the home directly in the first instance to try to resolve any issues, or you can get in touch.
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Review of

Wingham Court Care Home

from Maria T (Sister of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wingham Court is a lovely, friendly environment with lots of activities for residents.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for your kind words. We are so pleased to hear that you find Wingham Court to be a friendly environment. We're delighted that you found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Sutton Lodge Care Home

from Geoff B (Friend of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly as soon as you walk in. There seems to be always something going on, which is wonderful. All the staff appear to be happy and enjoy working at Sutton Lodge. This then is reflected in the care given!
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sutton Lodge Care HomeThank you for your lovely comments. It is great to hear about the warm reception you receive when you arrive at our home- this is a testament to our lovely staff. We're pleased to hear that your loved one is enjoying our activities program- our team works hard to make sure there's something for everyone to take part in. Please don't hesitate to reach out if there's anything more we can do.
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Review of

St George's Care Home

from Kate N (Sister of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the 4th Feb, I had arranged a booking for the family room - it was my first visit there and a happy meeting for my dear brother, myself and two of his friends. The care staff and chef had everything set up for us. The room was warm and cosy. We were cared for like family, and we had a few happy hours.
I knew my brother would not remember the next day - but it was so lovely to see him so happy and laughing. Thanks so very, very much for making happy memories.
Reply from Natasha Burns-Leigh, Customer Service Advisor at St George's Care HomeThank you for your kind words. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We're looking forward to creating many more happy memories with you and your family.
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Review of

Wingham Court Care Home

from L G (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful staff - always friendly. Lovely surroundings. Happy atmosphere. Good food. Plenty of activities going on.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for your kind words. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Sutton Lodge Care Home

from Linda P (Partner of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has stayed at Sutton Lodge for respite care several times over the past few months and I can't speak highly enough of the care he receives or of the good-humoured kindness, understanding and warmth of all the team at the home. The atmosphere is genuinely homely and friendly and, on each of
his respite stays, my partner and I have been welcomed back as one of the family. Unlike many homes that rely heavily on agency staff who are completely unfamiliar with the residents or their needs, all the staff at Sutton Lodge are permanent employees, many having been there for years, so they really get to know their residents and are fully invested in their wellbeing and happiness. I'm so grateful for their first class caring, understanding and support.
Reply from Fran Donno, Customer Service Adviser at Sutton Lodge Care HomeWe appreciate you sharing your experience with our home. It is so wonderful to hear that your Partner has had such positive stays at Sutton Lodge Care Home. We want our home to feel like a community, and it's lovely to hear that you feel a part of it. Feedback like yours motivates us to keep striving to provide the highest standards of care.
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Review of

Oakcroft House Care Home

from Vanessa C (Niece of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakcroft is very well managed with a warm and welcoming homely atmosphere. Rooms are comfortable with good facilities and the daily food menu is superb. All the residents can take part in the excellent activities and trips arranged for them.
Our family member has settled into Oakcroft in a very short
time. It is comforting to know he is being cared for by such kind,considerate and capable staff, always ready with a smile and a friendly greeting they are 5 Star!
Reply from Fran Donno, Customer Service Adviser at Oakcroft House Care HomeWe appreciate you sharing your experience with our home. It is wonderful to hear that your loved one has settled in comfortably with us and hearing that our care has made a difference to you and your family is truly rewarding. It is always lovely to hear words like "Kind" and "Considerate" being used to describe our staff. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Ashley Park Care Home

from Rob S (Son of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Ashley Park for over 4 years now and is very settled. The staff are very friendly and although my mum is pretty deaf she enjoys her interactions with the staff. She enjoys the food and the medical care is excellent. The reception staff are very welcoming and friendly. My sense is
that my mum is very much cared for at Ashley Park
Reply from Fran Donno, Customer Service Adviser at Ashley Park Care HomeWe appreciate you sharing your experience with our home. It is lovely to hear that your Mum has settled in comfortably with us. We are pleased to hear that your Mum is enjoying the food provided and that she is receiving high standards of care and support. We're committed to making every day as positive and comfortable as possible for your loved one.
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Review of

Sutton Lodge Care Home

from Maggie C (Sister of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at Sutton Lodge forr the past 7 months and we are extremely happy with the care he is receiving. We chose Sutton Lodge based on the homely atmoshere and warm reception we received when we first reviewed the home and we have not been disappointed. It has been very hard for my brother
to adjust to his new life as he has always been very independant so it is a great comfort knowing that the team at Sutton Lodge understand this and provide such kindness and support not only for him but also for me and my family. The food is good too and that is a great positive coming from my brother!
Thank you to everyone.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sutton Lodge Care HomeWe appreciate you taking the time to leave us your comments. The transition into a care home can be difficult but we are pleased to hear that Sutton Lodge did everything possible to make the process seamless. Hearing that our care brings you peace of mind truly means so much to us. Mealtimes are such an important part of daily life and it's lovely to hear that your brother finds them enjoyable. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Arbrook House Care Home

from Janet W (Sister of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was admitted to Arbrook House in September until November 2025 as an end-of-life resident. The care, medical attention, and services bestowed upon him for the duration of his stay were second to none. The professional but personal approach by all management and staff made both my brother
and family feel reassured that he was in the best place possible, right from the beginning of his stay through to the compassion and care shown when he sadly passed away. We will always remember your kindness shown to the very end of his life.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Hearing that our care has made a difference to you and your family is truly rewarding. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Arbrook House Care Home

from A B (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum required respite after a fall and subsequent hospital stay, and became a temporary resident in December. We carried out research of local homes and Arbrook, on paper, had all the offerings that mum required. The CQC ratings was also reassuring.
I have to say that it has exceeded our expectations
so much so that Mum is quite sad to leave. She has made some lovely friends, and all the staff have been incredible. I would highly recommend.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeThank you for your lovely review. We are so pleased that you chose Arbrook House for your mother's respite stay- it's great to hear that she had a good time. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Waverley Grange Care Home

from Sue S (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my husbands care.
Visiting is a pleasant experience with friendly staff.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care HomeThank you for taking the time to leave your review. It is great to hear that your husband has settled in comfortably with us. Please don't hesitate to reach out if there's anything more we can do.
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Awards / Recognitions (9)

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