Only the locations & reviews in Surrey for Bupa Care Homes are showing below.
View the details of all 114 locations (with 10149 reviews) owned by Bupa Care Homes
The Street, West Clandon, Guildford GU4 7SU
"From the moment we arrived to visit Ashley Park looking for respite care for my 92 year old mother we were made to feel so welcome and…" Read all 87 reviews
Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home
The Avenue, Tadworth KT20 5AT
"Such a happy caring care home. All staff always very helpful and eager to help, whatever the request or problem. Having just spent an…" Read all 75 reviews
Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as… Read more about Tadworth Grove Care Home
Off Hog's Back, Puttenham, Guildford GU3 1AH
"My stepfather was resident at Putternham Hill for three years. All the staff are kind, helpful and thoughtful and put their residents…" Read all 63 reviews
Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can be from a few weeks to experience living at the… Read more about Puttenham Hill House Care Home
43 Waverley Lane, Farnham GU9 8BH
"Warm, friendly and caring atmosphere as soon as you walk into the door. Lively interaction between staff, residents and visitors.…" Read all 84 reviews
Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care homes 2021 and featured in the prestigious annual… Read more about Waverley Grange Care Home
5 Byfleet Road, Cobham KT11 1DS
"My mother-in-law has been well cared for at St George's. The staff have been amazing, always welcoming and happy themselves. My MIL is…" Read all 69 reviews
St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s… Read more about St George's Care Home
Oaken Lane, Claygate, Esher KT10 0RQ
"I visited my friend and I was welcomed by the wonderful manger. The welcoming atmosphere and the care the residents is incredible. The…" Read all 171 reviews
Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home
36 Copsem Lane, Esher KT10 9HE
"Our mother was admitted to Arbrook house, in the later stages of her life. We (myself, my sister and brother), were very grateful to admit…" Read all 102 reviews
Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home
Oakcroft Road, West Byfleet KT14 6JG
"When you have excellent, you do not have to say 200 words. That's from the top to bottom. Many thanks.…" Read all 77 reviews
Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home
87 Oatlands Drive, Weybridge KT13 9LN
"I cannot praise Sutton Lodge highly enough. At such a difficult time they ensured my husband settled in and received the very best care…" Read all 80 reviews
Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home
Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD
"A huge thank you to all the team. I think Collingwood Grange should be celebrated for the incredible care my darling mother received during…" Read all 95 reviews
Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, convalescence and Parkinson's care. Situated in the picturesque… Read more about Collingwood Grange Care Home
Submitted via Postal Card • Report
Reply from Lisa Henderson, Customer Care Advisor at Waverley Grange Care Home
Thank you for taking the time to leave your review. It is always nice to hear from family members who feel like their loved one is cared for and looked after. It is always nice to hear words like "Warm" and "Friendly" being used to describe our Care Home. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Maria Ricketts, Customer Care Adviser at Puttenham Hill House Care Home
Thank you for your kind words. We are very happy to hear you felt at ease with your stepfather in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home
Thank you for your kind words. It is always nice to hear words like "Kind" and "Caring" being used to describe our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Maria Ricketts, Customer Care Adviser at Waverley Grange Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are delighted to hear you could attend the 40th anniversary. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Alison Horridge, Customer Advisor on behalf of the team at Arbrook House Care Home
Thank you so much for taking the time to leave us this lovely review. We are sorry for your loss but we hope that the high standard of care your Mum received in her final days at Arbrook House was of comfort to you and the family. Thank you again for your kind recommendation.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from David Mclean, Customer Service Adviser at Collingwood Grange Care Home
Thank you for taking the time to leave your review. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further? In the meantime, we will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
The food options are great and there a plenty of activities to keep my uncle and his friends busy. I was very impressed with Wingham Court and so pleased for my uncle to be living a happy, fulfilling life.
Reply from David Mclean, Customer Service Adviser at Wingham Court Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and to hear words like "warm and friendly" being used to describe our care. We hope to continue providing your loved one with the best possible care, and hopefully, we get to see you again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home
Thank you for your lovely review. It is always nice to hear words like "Kind" and "Helpful" being used to describe our care. Please let us know if there is anything we can do to make your father's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Fran Donno, Customer Service Adviser at St George's Care Home
Thank you for your comments. Our resident's health and well being is an absolute priority, so, we will discuss your feedback with the home's manager to help them continually improve their service. Could you please also contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293 so we could discuss this further?
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Lisa Henderson, Customer Care Advisor at Collingwood Grange Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your Mother received the best possible care at Collingwood Grange Care Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Lisa Henderson, Customer Care Advisor at Ashley Park Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Friendly" and "Caring" being used to describe our Staff. Thank you for choosing Ashley Park Care Home for your Mother's stay.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Maria Ricketts, Customer Care Adviser at Ashley Park Care Home
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make mum's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Lisa Henderson, Customer Care Advisor at Arbrook House Care Home
We appreciate you taking the time to leave us your comments. It is always nice to hear words like "Kind" and "Caring" being used to describe our Staff. Our resident's health and well being is an absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Lisa Henderson, Customer Care Advisor at St George's Care Home
Thank you for taking the time to leave your review. It is always nice to hear words like "Amazing" and "Welcoming" being used to describe our Staff. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Fran Donno, Customer Service Adviser at Sutton Lodge Care Home
Thank you for your kind words. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. We are happy to hear you felt like a part of our Sutton Lodge family during these times and that you felt at ease with your Husband in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from David Mclean, Customer Service Adviser at Collingwood Grange Care Home
Thank you for your kind words. We hope Collingwood Grange care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your wife's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home
Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. We hope to continue providing your loved one with the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Maria Ricketts, Customer Care Adviser at St George's Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you felt at ease with your Father/Grandfather in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Maria Ricketts, Customer Care Adviser at Wingham Court Care Home
Thank you for your kind words. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make your Son's stay as comfortable as possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Lisa Henderson, Customer Care Advisor at Oakcroft House Care Home
Thank you for your feedback. It is always nice to hear words like "Kind" being used to describe our Staff. Hopefully, you will go away from this feeling like your friend received the best possible care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has a Platinum Service – more info.