Search...

Care Homes Owned by Bupa Care Homes in Surrey

Bupa Care Homes logo
Award winner
Group
Review
Score

Only the locations & reviews in Surrey for Bupa Care Homes are being shown.

Bupa Care Homes Locations in Surrey (10)

Loading...

10 Care Homes owned by Bupa Care Homes in Surrey

List
Puttenham Hill House Care Home
Off Hog's Back, Puttenham, Guildford GU3 1AH
"Since she has been a resident in your Bupa home, I have found it to be very satisfactory. When arriving at the home, always given a warm..."Read all 72 reviews

from £1,265 / weekSize 30 rooms

Location Type: Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Nursing Care
Wingham Court Care Home
Oaken Lane, Claygate, Esher KT10 0RQ
"I can't speak highly enough of Wingham Court Care Home. The staff are kind, caring and genuinely dedicated to the people they look after...."Read all 190 reviews

Size 73 rooms

Location Type: Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well... Read more

  • Younger Adult Care
  • Permanent Care
  • Respite Care
  • Nursing Care
Waverley Grange Care Home
43 Waverley Lane, Farnham GU9 8BH
"I cannot fault the care my husband has been receiving for years. I am treated with consideration too!..."Read all 88 reviews

from £1,625 / weekSize 52 rooms

Location Type: Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Nursing Care
Tadworth Grove Care Home
The Avenue, Tadworth KT20 5AT
"My 88 year old mother spent her last few months in Tadworth Grove and whilst not a luxury environment, she couldn't have been in a better..."Read all 86 reviews

from £1,275 / weekSize 45 rooms

Location Type: Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Nursing Care
Arbrook House Care Home
36 Copsem Lane, Esher KT10 9HE
"My mother was a resident at Arbrook Care Home for approximately 5-7 weeks, and throughout her stay we were very pleased with the standard..."Read all 117 reviews

from £1,550 / weekSize 44 rooms

Location Type: Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Nursing Care
Ashley Park Care Home
The Street, West Clandon, Guildford GU4 7SU
"In visiting a couple of ladies today i was blown away by the lovely atmosphere, the helpfulness of every staff member i came across and the..."Read all 94 reviews

from £1,365 / weekSize 30 rooms

Location Type: Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks,... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Nursing Care
St George's Care Home
5 Byfleet Road, Cobham KT11 1DS
"I have found St Georges to be well staffed and who have always shown a very caring and attentive attitude to the residents. There is a..."Read all 75 reviews

from £1,725 / weekSize 63 rooms

Location Type: Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Sutton Lodge Care Home
87 Oatlands Drive, Weybridge KT13 9LN
"I am always impressed with the range of activities that are on offer. I also wanted to mention the kindness of the staff particularly..."Read all 100 reviews

from £1,450 / weekSize 25 rooms

Location Type: Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Nursing Care
Oakcroft House Care Home
Oakcroft Road, West Byfleet KT14 6JG
"Excellent attention, kindness and professionalism was very much on display from medics and all members of staff. I had a very satisfactory..."Read all 87 reviews

from £1,345 / weekSize 40 rooms

Location Type: Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Nursing Care
Collingwood Grange Care Home
Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD
"We had to bring my dad to Collingwood Grange under some very difficult circumstances. The experience was made so much better by the..."Read all 107 reviews

from £1,315 / weekSize 75 rooms

Location Type: Care Home

Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, convalescence... Read more

  • Older Person Care
  • Permanent Care
  • Respite Care
  • Residential Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care

Bupa Care Homes Reviews in Surrey (1018)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.638) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bupa Care Homes
Loading...
Showing 1018 reviews matching selected criteria
Review of Tadworth Grove Care Home from Marjorie M (Resident / Service User) published on 27 August 2026 Submitted via Postal Card
Overall Experience

I'm very happy here. Staff very obliging. Well looked after - and safe.

Reply from Alessia Amato, Customer Service Adviser at Tadworth Grove Care Home

Thank you for taking the time to leave your review. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. Thank you for choosing Tadworth Grove for your stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Wingham Court Care Home from Jamie H (Brother of Resident) published on 27 August 2026 Submitted via Website
Overall Experience

I can't speak highly enough of Wingham Court Care Home. The staff are kind, caring and genuinely dedicated to the people they look after. They always make you feel welcome, and it's clear how much effort goes into making residents feel comfortable, safe and at home.

The atmosphere is warm and friendly, and knowing my sister is being cared for by such a compassionate team gives me great peace of mind. I'm very grateful to everyone at Wingham Court for the care, patience and kindness they show. I would happily recommend Wingham Court to anyone looking for a caring and supportive home for a loved one.

Reply from Alessia Amato, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Hearing that our care has made a difference to you and your family is truly rewarding. We're looking forward to creating many more happy memories with you and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Wingham Court Care Home from Adam H (Father of Resident) published on 27 August 2026 Submitted via Website
Overall Experience
Since my daughter moved to Wingham in 2023 she is still as happy and contended as she was back then.
My family and myself feel privileged to have found her a place where she is being cared for by people who obviously genuinely care about the work they do on a daily basis.
The management and staff have created a welcoming family atmosphere which makes it a pleasure to visit.
The standard of care she receives, including nursing care, the variety of activities, the quality of the food and drink, the standard of safety and security are of the highest order.
The standard of cleanliness, the quality and range of facilities and the manner of how all the service users are treated with dignity at all times are all first class.

Our overall view of Wingham Court is that this value for money home from home, we would readily recommend to others looking for a suitable placement.

Reply from Alessia Amato, Customer Service Adviser at Wingham Court Care Home

Your review means a great deal to our team and we're so grateful you shared your experience. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. It's lovely to know that you feel reassured that your daughter is safe and well looked after. We're pleased...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Collingwood Grange Care Home from Karen C (Daughter of Resident) published on 25 August 2026 Submitted via Website
Overall Experience

We had to bring my dad to Collingwood Grange under some very difficult circumstances. The experience was made so much better by the wonderful help and care of all the staff. All the staff were very friendly and so caring. They communicate any issues very effectively and am assured that they are giving my dad the very best of care. Our family are very grateful for all the help they have given us

The only thing that I think could be improved is that the garden needs some money spent on it and some landscaping to bring it back to life a bit. It is a lovely space but just needs a bit of love.

Reply from Megan O'Connor, Customer Service Adviser at Collingwood Grange Care Home

Thank you for your lovely review. We hope Collingwood Grange care home did everything possible to make the transition as easy as possible. We're so glad that the warmth and kindness of our staff have come through in your experience. Please let us know if there is anything we can do to make Dad's...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Wingham Court Care Home from M H (Sister of Resident) published on 24 August 2026 Submitted via Postal Card
Overall Experience

Everything about Wingham is a million times better than my sisters previous home. Her care is exceptional and it's brilliant that she has interesting activities to take part in. We as a family are thrilled she is at Wingham. Thank you to all staff for their effort and hard work.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Wingham Court Care Home

Thank you for your kind words. We are happy to hear that you find Wingham Court better than your Sister's previous home and you are happy with the care we provide. We will certainly pass your thanks on to the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Wingham Court Care Home from Natalie N (Daughter of Resident) published on 24 August 2026 Submitted via Postal Card
Overall Experience

The home is fantastic at giving Mum her sense of independence. They are caring & always keep me informed in all matters involving Mum. In comparison to her last home she has come leaps & bounds. I could not recommend home enough especially for younger adults

Reply from Alison Horridge, Customer Advisor on behalf of the team at Wingham Court Care Home

We appreciate you taking the time to leave us your review. It is good to hear that you feel we keep you up to date with your Mum's care and that she is progressing well at Wingham Court. Thank you for your recommendation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Wingham Court Care Home from R F (Friend of Resident) published on 24 August 2026 Submitted via Postal Card
Overall Experience

Wingham Court has displayed real dedication, love and care to residents. I am impressed by their continued commitment to giving the residents a home and supporting independent living. I would recommend Wingham to anyone.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Wingham Court Care Home

Thank you for your feedback. It is lovely to hear you describe the care we provide in this way. Thank you again for your recommendation.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Wingham Court Care Home from Regitze K (Mother of Resident) published on 20 August 2026 Submitted via Website
Overall Experience

My son after a severe brain injury well over 20 years ago is, has always been very happy at Wingham. I visit weekly, and am always greeted with smiles, I feel so grateful for the care my son has in all respects, and I say thank you to staff and management every day

Reply from Alison Horridge, Customer Advisor on behalf of the team at Wingham Court Care Home

Thank you for your feedback. It is lovely to hear that you find that your Son is happy in our care. Thank you again for choosing us to look after him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Wingham Court Care Home from B H (Sister-in-law of Resident) published on 20 August 2026 Submitted via Postal Card
Overall Experience

We have been so so happy with my sister in law's treatment since arriving here at Wingham Court. Staff are amazing and welcoming with great activities as well.

Reply from Alessia Amato, Customer Service Adviser at Wingham Court Care Home

Thank you for your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's lovely to know that your sister-in-law has been enjoying the activities and events at the home. Keeping our residents engaged and happy is one of our top...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Tadworth Grove Care Home from Caroline L (Daughter of Resident) published on 17 August 2026 Submitted via Postal Card
Overall Experience

My 88 year old mother spent her last few months in Tadworth Grove and whilst not a luxury environment, she couldn't have been in a better place (something she expressed to us frequently). The managers are professional, caring and understanding, the staff lovely and full of care and the whole team, including Neil the maintenance man, go out of their way to provide a family feel to the whole place. There is humour, love and laughter and my mum felt safe & happy.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care Home

Thank you for taking the time to write your lovely review. We are happy that you and your Mother felt like part of our Tadworth Grove family. We really hope knowing how well your Mother was regarded during her time with us is comforting to you now. Thank you again for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Waverley Grange Care Home from Joy H (Daughter of Resident) published on 13 August 2026 Submitted via Postal Card
Overall Experience

All perfect thank you. Can't say thank you enough to all.

Reply from Alessia Amato, Customer Service Adviser at Waverley Grange Care Home

Your feedback means a lot to us and the team at Waverley Grange Care Home. We're committed to making every day as positive and comfortable as possible for your loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Waverley Grange Care Home from Sophie M (Resident / Service User) published on 12 August 2026 Submitted via Postal Card
Overall Experience
I am very much enjoying the morning session. I've learnt a lot through the good discussions. Entertainment is really good.
Kevin is very good (violin)

I would like a bit more attention on the medical side eg: check my skin. I'd rather not have to call somebody each time as it's an ongoing issue. I am not touched.

Reply from Megan O'Connor, Customer Service Adviser at Waverley Grange Care Home

Thank you for your feedback. We are pleased to hear that you are enjoying spending time at Waverley Grange care home and it is lovely to hear that you have found the activities to be enjoyable- we believe staying active and connected makes a real difference to wellbeing. We will feed your comments...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Collingwood Grange Care Home from Miles C (Relative of Resident) published on 5 August 2026 Submitted via Website
Overall Experience
We are immensely grateful to the Bupa team for the exceptional support they gave both our aunt and our family as we navigated the unfamiliar process of arranging residential care.
As our aunt's health declined, we realised she needed more support. From our first enquiry, we received clear, patient and compassionate guidance, helping us understand the options available and making what felt like an overwhelming situation much easier to manage. Visiting Collingwood Grange reassured us that it was the right choice.

Our aunt was warmly welcomed and helped to settle into her new surroundings. Throughout her stay, every member of staff we met was friendly, professional and genuinely caring, always putting the wellbeing and dignity of residents first. We were especially grateful for the compassion and reassurance shown to both our aunt and our family during some very challenging times. We will always be thankful for the outstanding care and kindness provided by everyone at Collingwood Grange.

Reply from Megan O'Connor, Customer service advisor at Collingwood Grange Care Home

Thank you for your lovely review. We are pleased to hear that Collingwood Grange care home did everything possible to make the transition as easy as possible for you all. It's reassuring to hear that our approach to care has brought you and your family peace of mind and our team will be so pleased...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of Wingham Court Care Home from M W (Resident / Service User) published on 30 July 2026 Submitted via Website
Overall Experience

From being able-bodied and part independent living. My neuro condition had rapidly worsened. After several months in a complex acute neuro hospital ward, currently wheelchair bound and greatly reduce mobility I was most nervous and apprehensive of my move to Wingham Court care home.

For the first time in months, I have been able to sleep at night, felt safe and secure. The risk of falls have been greatly reduced. The room is spacious, the grounds and external areas are easy accessible. There is plenty of opportunities to be involved with social and recreational activities if you want to get involved with a daily schedule of events.

Without exceptional all staff have been fantastic. Great communication skills, friendly and willing to assist. The nursing and care teams have supported me with my daily critical medication. I feel I have been treated with dignity. My needs and wishes have been respected.

The food, plenty, varied and is mindful of my health needs.

Reply from Fran Donno, Customer Service Adviser at Wingham Court Care Home

We appreciate you sharing your experience with our home. It is so wonderful to hear that you feel safe and secure at Wingham Court Care Home. It is lovely to hear that you are impressed with the rooms, the food provided and the high standards of care provided. We're looking forward to creating many more happy memories with you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Tadworth Grove Care Home from David W (Son of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience

Soonita and Angela lead the most wonderful team at Tadworth Grove. Everyone is caring, chatty and highly professional. I am delighted at the thoughtful and very personal way they care for my mother who thought the world of all of them. The rooms are light, clean and comfortable, the food is good. In short, I couldn't have wished for a better last home for my mother.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care Home

We are sorry for your loss, we really appreciate you taking the time to leave us your lovely review. Thank you for choosing Tadworth Grove to care for your Mother in her final days.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Arbrook House Care Home from Liam D (Son of Resident) published on 8 July 2026 Submitted via Website
Overall Experience

My mother was a resident at Arbrook Care Home for approximately 5-7 weeks, and throughout her stay we were very pleased with the standard of care she received. The grounds and gardens were particularly appreciated by both my mother and our family, providing a pleasant and welcoming environment. Every member of staff was attentive, compassionate, and treated my mother with dignity, respect, and genuine kindness. Their dedication was evident in all aspects of her care. We were especially touched by the wonderful birthday celebration they organised for her, which made the occasion truly special. Based on our experience, we would highly recommend Arbrook Care Home. On behalf of my father, myself, and our entire family, I would like to express our sincere gratitude to all the staff for their exceptional care and support during my mother's stay. Thank you for everything you did for her and for our family.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care Home

It's always encouraging to read reviews like this. Thank you for your kind words about the facilities. We take great pride in keeping the home bright, comfortable and full of light. We are pleased to hear that your mother had a lovely birthday celebrated with Arbrook House, our team will be so...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Waverley Grange Care Home from Sue S (Wife of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

I cannot fault the care my husband has been receiving for years. I am treated with consideration too!

Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care Home

Thank you for your kind words. We are so pleased to hear how well your husband has settled in with us at Waverley Grange and that the courtesy and kindness of our staff members has been extended to you. Please let us know if there is anything you need.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St George's Care Home from Barbara J (Sister of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

I have found St Georges to be well staffed and who have always shown a very caring and attentive attitude to the residents. There is a varied choice of activities available. All Pat's family are very happy with the care she receives. The garden is also very suitable for us to walk around with Pat. Thank you.

Reply from Natasha Burns-Leigh, Customer Service Advisor at St George's Care Home

Thank you for your kind feedback. We are delighted to hear that you and your family are so happy with the care being provided. It's wonderful to know that our caring and attentive team, varied activities, and garden spaces all contribute to a positive experience for residents and their loved ones. We truly appreciate you taking the time to share your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St George's Care Home from H H (Son of Resident) published on 26 June 2026 Submitted via Website
Overall Experience

I wanted to call out the excellent care my mother has received since moving to St George's 5 months ago. The staff provide a caring and supportive environment to all. Having a loved one living with advanced dementia is a sad and trying situation for a family to find themselves in but seeing my mother smiling, chatting and engaging as far as she is able is priceless. Imaginative and ability appropriate activities are offered every week by the enthusiastic staff member as well as visits from always popular therapy dogs. The care and reception staff make us feel very welcome when we visit adding to the overall feeling of consideration and kindness this home has. Thank you.

Reply from Natasha Burns-Leigh, Customer Service Advisor at St George's Care Home

Thank you for taking the time to share your experience. We are delighted to hear that your mother has settled well at St George's and is receiving the care and support she needs. We understand how challenging dementia can be for families, so it means a great deal to know that seeing her happy,...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Sutton Lodge Care Home from W E (Daughter-in-law of Resident) published on 26 June 2026 Submitted via Website
Overall Experience

I am always impressed with the range of activities that are on offer. I also wanted to mention the kindness of the staff particularly Gareth who was there today when I visited. My mother in law speaks about how kind and thoughtful he is. Thank-you Gareth!

Reply from Natasha Burns-Leigh, Customer Service Advisor at Sutton Lodge Care Home

Thank you for your lovely feedback. We are delighted to hear that the range of activities is making such a positive difference and that your mother-in-law is enjoying her time with us. It is especially wonderful to know that our team's kindness and thoughtfulness are appreciated. We will be sure to share your kind words with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

News (0) & Events (0)

News

There are no news items for Bupa Care Homes.

Upcoming Events

There are no upcoming events for Bupa Care Homes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Care Homes to verify any information. View our terms and conditions. Bupa Care Homes has an Enhanced Service -more info.