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Care Homes Owned by Bupa Care Homes in Surrey

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Surrey

Only the locations & reviews in Surrey for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10528 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Surrey (10)

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10 Care Homes owned by Bupa Care Homes in Surrey
Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford GU3 1AH 

9.9 66 reviews
"My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia.…"   Read all 66 reviews
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can be from a few weeks to experience living at the… Read more about Puttenham Hill House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,265 / week
Ashley Park Care Home

The Street, West Clandon, Guildford GU4 7SU 

9.9 89 reviews
"I cannot speak highly enough of the very warm welcome my very elderly Aunt, myself and wife received when she took up residency at Ashley…"   Read all 89 reviews
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,365 / week
Tadworth Grove Care Home

The Avenue, Tadworth KT20 5AT 

9.9 77 reviews
"I am well looked after. Staff are nice and kind. We do a lot in here, and even get to go out. I love living here. The food is ex…"   Read all 77 reviews
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as… Read more about Tadworth Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 45 Rooms
  • from £1,275 / week
Waverley Grange Care Home

43 Waverley Lane, Farnham GU9 8BH 

9.8 85 reviews
"Warm, friendly and caring atmosphere as soon as you walk into the door. Lively interaction between staff, residents and visitors.…"   Read all 85 reviews
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care homes 2021 and featured in the prestigious annual… Read more about Waverley Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 52 Rooms
  • from £1,625 / week
St George's Care Home

5 Byfleet Road, Cobham KT11 1DS 

9.8 70 reviews
"I had a problem, which has now been sorted out. Everything now is 100%. There is a lot of work being done at the Home, a complete…"   Read all 70 reviews
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s… Read more about St George's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 63 Rooms
  • from £1,675 / week
Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ 

9.8 177 reviews
"On entering the home, immediately aware of a warm, welcoming and caring atmosphere. A great welcome at the reception was repeated by every…"   Read all 177 reviews
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
Arbrook House Care Home

36 Copsem Lane, Esher KT10 9HE 

9.7 111 reviews
"My brother spent the last week of his life at Arbrook House, a beautiful and caring environment, and he was so pleased to be 'back…"   Read all 111 reviews
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 44 Rooms
  • from £1,550 / week
Oakcroft House Care Home

Oakcroft Road, West Byfleet KT14 6JG 

9.7 78 reviews
"During the two years my Mum needed full time nursing care, she was resident at Oakcroft. As a family we felt extremely lucky that a bed…"   Read all 78 reviews
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,295 / week
Sutton Lodge Care Home

87 Oatlands Drive, Weybridge KT13 9LN 

9.7 91 reviews
"I would like to thank all the team at Sutton Lodge Care Home for their hard work and smiles - they are amazing! They create such a lovely…"   Read all 91 reviews
Location Type Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 25 Rooms
  • from £1,450 / week
Collingwood Grange Care Home

Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD 

9.4 99 reviews
"My mother was given a very warm welcome, and immediately we all felt she was safe and well cared for. The manager, Maria, was never too…"   Read all 99 reviews
Location Type Care Home

Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, convalescence and Parkinson's care. Situated in the picturesque… Read more about Collingwood Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 75 Rooms
  • from £1,265 / week

Bupa Care Homes Reviews in Surrey (943)

9.7

Bupa Care Homes has a Group Review Score of 9.7 (9.680) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Arbrook House Care Home

from Justin C (Son of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum, was here Nov-25 and sadly passed away at Arbrook. She stayed about a month and she was treated very well indeed. The staff are extremely friendly, helpful and paid attention to my mum's needs. I am very grateful she was in their care. Food in the restaurant was decent and facilities clean
and tidy. Thank you.
Reply from Fran Donno, Customer Service Adviser at Arbrook House Care Home
We're so grateful that you've taken the time to share your thoughts. We are saddened to hear about your loss and we are glad to hear that your Mum received such high standards of care and support…read more
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Review of

Puttenham Hill House Care Home

from Paul N (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia. The staff were always friendly and warm when we visited. My mother was as happy as could be expected. We are glad we put Mum in this home.
Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care Home
We're so grateful that you've taken the time to share your thoughts. It is lovely to hear that your Mother was comfortable and content during her stay at Puttenham Hill House Care Home. Hearing that…read more
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Review of

Tadworth Grove Care Home

from Cathrine K (Wife of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always plenty going on at Tadworth Grove with well lead 'home activities' and visiting groups and theme days. All staff are friendly, approachable and welcoming. Nursing staff lead team of amicable carers in a professional manner. The food is of a high quality and served hot, I appreciate the
opportunity to share meals on occasion with my husband, as does he.
Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home
Knowing that you feel reassured about your loved one's care is the best feedback we can receive. It is always wonderful to hear words like "Friendly" and "Welcoming" being used to describe our staff…read more
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Review of

Tadworth Grove Care Home

from M C (Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after. Staff are nice and kind. We do a lot in here, and even get to go out. I love living here. The food is excellent.
Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care Home
We're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are well looked after and that you are enjoying your stay. Please don't hesitate to reach out if…read more
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Review of

Waverley Grange Care Home

from Brian D (Son of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Waverly for 5 years; it is marvellous. Staff excellent, I will give it 5*
Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care Home
Thank you for your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Hopefully you will go away from this feeling like your loved one…read more
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Review of

Arbrook House Care Home

from Patricia L (Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care has been very good. Every single member of staff is kind, very capable, and totally non-judgmental. The activities are good and varied (like the music). My only criticism is the pureed food. I like that the chef purees the separate items separately, but the taste of the main ingredient is not
pleasant. suggest: add grated cheese, or anything to improve the taste.
Otherwise, Arbrook House is an excellent care home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care Home
We appreciate you sharing your experience with our home. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for recognizing the…read more
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Review of

Wingham Court Care Home

from L R (Father of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is very happy here and well looked after
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We're committed to continuing to support you and your family in…read more
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Review of

Sutton Lodge Care Home

from J G (Son-in-law of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother-in-law moved into Sutton Lodge after the death of her husband. She has mobility issues but a sound mind. There were some teething issues she has her own long-standing routine, but the issues settled down. She loves the activities and finds the staff attentive and kind. The only outstanding
issue is with the medication which some (not all) staff seem to get wrong occasionally.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sutton Lodge Care Home
We appreciate you taking the time to leave us your comments. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Providing kind and attentive care…read more
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Review of

Sutton Lodge Care Home

from Sarah R (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the team at Sutton Lodge Care Home for their hard work and smiles - they are amazing! They create such a lovely family atmosphere for residents and relatives, and they take their time getting to know the people in their care, treating them all as individuals and celebrating
their talents and interests. I know my lovely mum is well looked after, and for that I am extremely grateful.
Reply from Fran Donno, Customer Service Adviser at Sutton Lodge Care Home
It's always encouraging to read reviews like this. Knowing that you feel reassured about your loved one's care is the best feedback we can receive. Hearing that our care has made a difference to you…read more
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Review of

Sutton Lodge Care Home

from S T (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, helpful nurses and carers, always welcoming and got to know our names very quickly.
Reply from Fran Donno, Customer Service Adviser at Sutton Lodge Care Home
It's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience and thank you for recognizing the care and dedication of…read more
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Review of

Sutton Lodge Care Home

from Amanda L (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was booked in for a 4 week trial after my dad passed away. Mum who has never been in care before I was surprised at how quickly mum settled in. She liked the staff and loved her room. Mum asked me to book in for another 4 weeks with a view to make it permanent (which I have done). I have found the
staff really caring and welcoming. I think mum will stay.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sutton Lodge Care Home
We're so grateful that you've taken the time to share your thoughts. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Knowing that you…read more
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Review of

Wingham Court Care Home

from J D (Friend of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the home, immediately aware of a warm, welcoming and caring atmosphere. A great welcome at the reception was repeated by every member of staff on my way to my friend's room. Her room is a very nice size, and very clean and tidy. There are lots of her mementoes, including family photos, giving
a very personal, homely feel to her room. I am very impressed with the staffing ratio to residents at lunchtime.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home
We appreciate you sharing your experience with our home. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for your kind words…read more
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Review of

Wingham Court Care Home

from D M (Friend of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find Wingham Court Care Home excellent. The staff are friendly and helpful. They go out of their way to provide arrange of activities for the variety of residents. The place is kept spotless and nothing is too much trouble.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care Home
Thank you for your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Thank you for recognizing the effort our activities team put into…read more
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Review of

Arbrook House Care Home

from Jenny S (Sister of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother spent the last week of his life at Arbrook House, a beautiful and caring environment, and he was so pleased to be 'back home'.
Chef produced the most wonderful pureed meals for him - even though his time there was short - the staff knew that he was a real trooper. I was there every day,
and there was always a good feeling as you walked through the doors. Beautiful surroundings, wonderful staff, nothing was too much trouble, they went above and beyond. It is a good place to be if you need care.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care Home
Your review means a great deal to our team and we're so grateful you shared your experience. We are glad to help you and your family through such a difficult time. It's wonderful to know that you feel…read more
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Review of

Collingwood Grange Care Home

from R N (Son of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was given a very warm welcome, and immediately we all felt she was safe and well cared for. The manager, Maria, was never too busy to speak with us and deal with any issues. Care staff and nursing staff were very attentive, and friendly. My mother was at another care home and we never left
feeling good, seeing staff ignore residents, or worse, berate them. At Collingwood Grange, we know my mother is in good hands, and will always be safe.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Collingwood Grange Care Home
Thank you for your lovely review. Providing peace of mind for families is one of our top priorities, so your words mean a lot. It's reassuring to hear that our approach to care has brought you and…read more
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Review of

Sutton Lodge Care Home

from Anne W (Wife of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Sutton Lodge since June 2024, and I am always very pleased with the care and support he has received here. Because of his Parkinson's, he does sleep a lot, but always seems happy and content.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home
We appreciate your feedback. It is always nice to hear from family members feeling like their loved one is well cared for and looked after. Thank you for choosing Sutton Lodge.
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Review of

Sutton Lodge Care Home

from Jill S (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very kind and friendly and go out of their way to help. I love that they get mum out of bed and dressed every day - in her previous home, she was just left in bed all day in a closed room. Always lots of fun activities even though mum doesn't join in, and quizzes/bingo for relatives
too.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home
Thank you for your feedback. We are glad to hear that you are pleased with the level of care and attention your Mum receives at Sutton Lodge. We hope to continue providing her with the best possible…read more
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Review of

Sutton Lodge Care Home

from Sylvia W (Wife of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are quite satisfied with the care received at the home. Most of the staff do all they can to make the stay here happy and to feel well cared for.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care Home
Thank you for taking the time to leave your review. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.
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Review of

Collingwood Grange Care Home

from Sarah A (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been at Collingwood Grange for 10 months. He was admitted bed bound, weak and confused. He is now much less confused, no longer bed bound and much better than he was in hospital after his stroke. He is happy and feels safe. He loves the fact the "small brown hairy thing" can visit (my dog watson).
Reply from Natasha Burns-Leigh, Customer Service Advisor at Collingwood Grange Care Home
Your words remind us why we do what we do. Hearing that our care brings you peace of mind truly means so much to us. We are so pleased to hear first-hand about how our open door policy makes a real…read more
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Review of

Collingwood Grange Care Home

from Barbara P (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the daughter of the resident, I love to visit my mother who is a fairly new arrival to your friendly, professionally r-n home. It's very comforting to visit and leave knowing that mum is in the best place to keep her safe and well looked after. The staff are wonderful, starting with the receptionist
and everyone who work so hard to make the residents remaining days a pleasure to be alive.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Collingwood Grange Care Home
It's always encouraging to read reviews like this. It is nice to hear from family members feeling like their loved one is cared for and looked after. Providing kind and attentive care is in the heart…read more
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Awards / Recognitions (8)

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