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Care Homes Owned by Bupa Care Homes in Surrey

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Surrey

Only the locations & reviews in Surrey for Bupa Care Homes are showing below.

View the details of all 112 locations (with 10507 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Surrey (10)

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10 Care Homes owned by Bupa Care Homes in Surrey
Tadworth Grove Care Home

The Avenue, Tadworth KT20 5AT 

9.9 79 reviews
"I was very well cared for in every way. The food was excellent and there was a good choice. The nurses and organisers were very…"   Read all 79 reviews
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as… Read more about Tadworth Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 45 Rooms
  • from £1,275 / week
Waverley Grange Care Home

43 Waverley Lane, Farnham GU9 8BH 

9.8 86 reviews
"My mother spent the last two years of her life at Waverley Grange. She was always very well looked after and all aspects of her care were…"   Read all 86 reviews
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care homes 2021 and featured in the prestigious annual… Read more about Waverley Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 52 Rooms
  • from £1,625 / week
St George's Care Home

5 Byfleet Road, Cobham KT11 1DS 

9.8 70 reviews
"I had a problem, which has now been sorted out. Everything now is 100%. There is a lot of work being done at the Home, a complete…"   Read all 70 reviews
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s… Read more about St George's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 63 Rooms
  • from £1,675 / week
Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford GU3 1AH 

9.8 66 reviews
"My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia.…"   Read all 66 reviews
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can be from a few weeks to experience living at the… Read more about Puttenham Hill House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,265 / week
Ashley Park Care Home

The Street, West Clandon, Guildford GU4 7SU 

9.8 91 reviews
"Lovely caring staff always happy to help. Good care. Good cleanliness. Good facilities. Easy parking. Lovely environment. Good…"   Read all 91 reviews
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,365 / week
Arbrook House Care Home

36 Copsem Lane, Esher KT10 9HE 

9.7 112 reviews
"The Arbrook Team have looked after Dad so well since he arrived 4 years ago and as his dementia worsened. Initially he was able to…"   Read all 112 reviews
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 44 Rooms
  • from £1,550 / week
Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ 

9.7 177 reviews
"On entering the home, immediately aware of a warm, welcoming and caring atmosphere. A great welcome at the reception was repeated by every…"   Read all 177 reviews
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
Oakcroft House Care Home

Oakcroft Road, West Byfleet KT14 6JG 

9.7 78 reviews
"During the two years my Mum needed full time nursing care, she was resident at Oakcroft. As a family we felt extremely lucky that a bed…"   Read all 78 reviews
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,295 / week
Sutton Lodge Care Home

87 Oatlands Drive, Weybridge KT13 9LN 

9.6 94 reviews
"I have been very impressed with Sutton Lodge; the staff are caring, cheerful and considerate, and the homely atmosphere and good food has…"   Read all 94 reviews
Location Type Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 25 Rooms
  • from £1,450 / week
Collingwood Grange Care Home

Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD 

9.5 102 reviews
"My sister is going into her 4th year at Collingwood Grange and I can't thank the home enough, especially the staff on the 2nd floor. Sister…"   Read all 102 reviews
Location Type Care Home

Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, convalescence and Parkinson's care. Situated in the picturesque… Read more about Collingwood Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 75 Rooms
  • from £1,265 / week

Bupa Care Homes Reviews in Surrey (955)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.627) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Ashley Park Care Home

from Liz E (Wife of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring staff always happy to help. Good care. Good cleanliness. Good facilities.
Easy parking. Lovely environment. Good food.
Reply from Fran Donno, Customer Service Adviser at Ashley Park Care HomeIt's always encouraging to read reviews like this. We are so pleased to hear that you are impressed with the clean environment, facilities, food and high standards of care provided at Ashley Park Care Home. Thank you for recognizing the care and dedication of our team and please don't hesitate to reach out if there's anything more we can do.
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Review of

Collingwood Grange Care Home

from J P (Sister of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is going into her 4th year at Collingwood Grange and I can't thank the home enough, especially the staff on the 2nd floor. Sister in charge is always there for us as a family and nothing is too much trouble. Very well run and caring home. Thank you all.
Reply from Fran Donno, Customer Service Adviser at Collingwood Grange Care HomeWe're so grateful that you have taken the time to share your thoughts. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hearing that our care brings you peace of mind truly means so much to us and please let us know if there is anything we can do to make your Sister's stay as comfortable as possible.
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Review of

Sutton Lodge Care Home

from Marie W (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with Sutton Lodge; the staff are caring, cheerful and considerate, and the homely atmosphere and good food has been a very positive experience so far. Staff regularly come to check on my Dad whether he's in his room or in the sitting room.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care HomeThank you for taking the time to leave us your review. It is always nice to hear our staff described as caring, cheerful and considerate. We are very happy to hear that you have found it to be a very positive experience since your Dad joined us at Sutton Lodge. Thank you again for choosing us for his care.
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Review of

Ashley Park Care Home

from June H (Sister of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was offered a place in Ashley Park in Feb 2023 after a series of falls and hospital stays left her unable to live alone. My first visit there left me with enormous relief as experiences of care homes previously had not been good. The day she arrived there my sister was met by smiles and kindness.
She
loves the meals and all the daily activities.
There are frequent mini bus trips out for those able to travel even going iceskating!! The daily care is very good and nursing team excellent. As a relative I am kept updated and also made to feel one of the "family".
Places in residential care are hard to come by and I would recommend anyone offered Ashley Park to consider it most favourably.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Park Care HomeThank you for your lovely review. We are so happy to hear that your Sister loves the meals and various activities we offer and that you feel like part of our Asley Park family. Thank you again for your recommendation.
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Review of

Tadworth Grove Care Home

from J A (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for 3+ years comfortable and well looked after. All staff friendly and helpful could not wish for more. I am 91!
Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care HomeThank you for your lovely review. We are happy to hear you say you could not wish for more. We certainly hope to continue providing you with the best possible care.
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Review of

Tadworth Grove Care Home

from E R (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very well cared for in every way. The food was excellent and there was a good choice.
The nurses and organisers were very thoughtful. There were a variety of activities and we were encouraged to join in.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care HomeThank you for your feedback. We are happy to hear that you feel very well cared for at Tadworth Grove and that you enjoy the food prepared by our chef. Thank you again for your review.
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Review of

Arbrook House Care Home

from Amanda E (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Arbrook Team have looked after Dad so well since he arrived 4 years ago and as his dementia worsened. Initially he was able to participate in activities which he enjoyed and the staff have always been kind and patient. Towards the end when Dad really was very unwell he did not have any bed sores
and the team were understanding and gentle. They were also helpful when we applied for funding and very attentive when he was dying. He died at the beginning of December 2025. I would highly recommend Arbrook mainly because of the team which is the most important aspect of care.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. It was our pleasure to have cared for your father over the past 4 years. We are proud to have such a compassionate team and we're glad this has shone though in your experience. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Collingwood Grange Care Home

from A S (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Collingwood a month and has been welcomed and looked after/ settled so well.
I am so happy mum is now safe and being cared for in such a kind environment.
Everyone has been so helpful and she is very happy.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Collingwood Grange Care HomeThank you for your lovely review. Providing peace of mind for families is one of our top priorities, so your words mean a lot. We hope Collingwood Grange care home did everything they could to make the transition as easy as possible. We're committed to continuing to support you and your family in every way we can.
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Review of

Wingham Court Care Home

from Callum D (Son of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to express my sincere gratitude to the staff at Wingham Court for the care my dad has received. The team have been consistently kind, compassionate and attentive, treating him with dignity and respect at all times.


Communication has been excellent, and staff have been responsive and

open to feedback, actively taking on suggestions and making improvements where needed. It has been reassuring to see how approachable and professional the team are, and how genuinely invested they are in providing high-quality, person-centred care.


Knowing that my dad is being well looked after has given our family great peace of mind. Thank you to everyone at Wingham Court for your continued dedication and care.

Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeWe're so grateful that you've taken the time to share your thoughts. Hearing that our care has made a difference to you and your family is truly rewarding. It is fantastic to hear you find the team to be attentive and caring- they'll be thrilled to read your review. We're committed to continuing to support you and your family in every way we can.
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Review of

Tadworth Grove Care Home

from Maureen D (Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tadworth Grove is all it should be for a care home, the nurses + carers do a fantastic job with care and understanding. The right place to be when health is failing. All staff are top grade. Well done to everyone.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Tadworth Grove Care HomeThank you for taking the time to leave your review. Providing peace of mind is one of our top priorities, so your words mean a lot. Hearing that our care has made a difference is truly rewarding. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Collingwood Grange Care Home

from Geoffrey D (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Collingwood Grange Care Home or about nine months, and in my opinion she is receiving excellent care. Before that, she lived in her own house, but she has been bed bound following a fall. She appreciates all the support that she receives from the staff, and this has
helped her to accept and be positive about her situation. The staff are professional and friendly, and they ensure that she has meals, medication, laundry changing etc at the right times every day. My brothers, myself and other visitors are always welcome.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Collingwood Grange Care HomeThank you for leaving this wonderful review for our home. Our absolute priority is making our residents feel well looked after and cared for, so it's great to read these comments. We understand that care can look different for everyone and our aim is to make ever resident feel special. We look forward to seeing you and your family again.
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Review of

Sutton Lodge Care Home

from Andrew B (Son of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent his last 3 months at Sutton Lodge and the family were very happy with the care that he received.
There is something special about the care at Sutton Lodge which we noticed on our first visit. The staff really do care and it shows. It was a difficult time for everyone and they supported
not only my Dad but the whole family.
Reply from Fran Donno, Customer Service Adviser at Sutton Lodge Care HomeWe're so grateful that you've taken the time to share your thoughts. We are glad to help you and your family through such a difficult time. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Waverley Grange Care Home

from Maria H (Daughter of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent the last two years of her life at Waverley Grange. She was always very well looked after and all aspects of her care were excellent. All the staff showed great kindness and patience in her everyday life.
The home had a warm and welcoming atmosphere and nothing was too much trouble
for the staff.
Her room was very comfortable and clean and there were many in house activities for her to join.
Reply from David Mclean, Customer Service Adviser at Waverley Grange Care HomeWe're so grateful that you've taken the time to share your thoughts. We are sorry for you loss. We are glad to help you and your family through such a difficult time. It is always nice to hear from family members feeling like their loved one has been cared for and looked after. Hopefully you will go away from this feeling like your mother received the best possible care.
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Review of

Sutton Lodge Care Home

from R B (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely home the care team (carers) is absolutely amazing and can't be praised enough with how hard they work to make all the residents feel unique and individual and safe !!
All of the carers most definitely live up to title and CARE
My dad was always complimenting all the carers and how they
made him feel like nothing was too much and always saying that he knew they were rushed off their feet but they never showed it
I literally can't express my extreme gratitude for the whole care team (carers)
And the amazing new manger who is always available and has a smile on her face I think she's a fantastic addition to Sutton lodge
I would also like to thank a nurse punam who was very knowledgeable and made me and my family at ease top notch nurse
So caring and supportive and is definitely A*
Once again I'm so thankful
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sutton Lodge Care HomeYour review means a lot to us and the team at Sutton Lodge Care Home. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. We hope to continue providing your loved one with the best possible care.
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Review of

Arbrook House Care Home

from Justin C (Son of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum, was here Nov-25 and sadly passed away at Arbrook. She stayed about a month and she was treated very well indeed. The staff are extremely friendly, helpful and paid attention to my mum's needs. I am very grateful she was in their care. Food in the restaurant was decent and facilities clean
and tidy. Thank you.
Reply from Fran Donno, Customer Service Adviser at Arbrook House Care HomeWe're so grateful that you've taken the time to share your thoughts. We are saddened to hear about your loss and we are glad to hear that your Mum received such high standards of care and support during her stay. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Puttenham Hill House Care Home

from Paul N (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia. The staff were always friendly and warm when we visited. My mother was as happy as could be expected. We are glad we put Mum in this home.
Reply from Fran Donno, Customer Service Adviser at Puttenham Hill House Care HomeWe're so grateful that you've taken the time to share your thoughts. It is lovely to hear that your Mother was comfortable and content during her stay at Puttenham Hill House Care Home. Hearing that our care has made a difference to you and your family is truly rewarding and hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Tadworth Grove Care Home

from Cathrine K (Wife of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always plenty going on at Tadworth Grove with well lead 'home activities' and visiting groups and theme days. All staff are friendly, approachable and welcoming. Nursing staff lead team of amicable carers in a professional manner. The food is of a high quality and served hot, I appreciate the
opportunity to share meals on occasion with my husband, as does he.
Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care HomeKnowing that you feel reassured about your loved one's care is the best feedback we can receive. It is always wonderful to hear words like "Friendly" and "Welcoming" being used to describe our staff and we are pleased to hear that you are impressed with the high standards of care provided. We hope to continue providing your loved one with the best possible care.
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Review of

Tadworth Grove Care Home

from M C (Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well looked after. Staff are nice and kind. We do a lot in here, and even get to go out. I love living here. The food is excellent.
Reply from Fran Donno, Customer Service Adviser at Tadworth Grove Care HomeWe're so grateful that you've taken the time to share your thoughts. We are so pleased to hear that you are well looked after and that you are enjoying your stay. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Waverley Grange Care Home

from Brian D (Son of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Waverly for 5 years; it is marvellous. Staff excellent, I will give it 5*
Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care HomeThank you for your kind words. We are proud to have such a compassionate team and we're glad this has shone though in your experience. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Arbrook House Care Home

from Patricia L (Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care has been very good. Every single member of staff is kind, very capable, and totally non-judgmental. The activities are good and varied (like the music). My only criticism is the pureed food. I like that the chef purees the separate items separately, but the taste of the main ingredient is not
pleasant. suggest: add grated cheese, or anything to improve the taste.
Otherwise, Arbrook House is an excellent care home.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeWe appreciate you sharing your experience with our home. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Thank you for recognizing the effort our activities team put into creating meaningful moments with residents. We will discuss your feedback with the home's manager to help them continually improve their service.
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Awards / Recognitions (8)

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