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Care Homes Owned by Bupa Care Homes in Surrey

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Bupa Care Homes in Surrey

Only the locations & reviews in Surrey for Bupa Care Homes are showing below.

View the details of all 113 locations (with 10610 reviews) owned by Bupa Care Homes

Bupa Care Homes Locations in Surrey (10)

 - Browse 10 Care Homes owned by Bupa Care Homes in Surrey
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Tadworth Grove Care Home

The Avenue, Tadworth KT20 5AT 

9.9 80 reviews
"Lovely people when I arrived at the home. I love all the staff. Food is lovely. I feel comfortable & safe.…"   Read all 80 reviews
Location Type Care Home

Tadworth Grove is a purpose-built home that offers residential, nursing and dementia* care, palliative, convalescence and respite stay. At Tadworth Grove, staff are all highly trained in providing 24-hour tailored care. Stays can be from as little as… Read more about Tadworth Grove Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 45 Rooms
  • from £1,275 / week
Waverley Grange Care Home

43 Waverley Lane, Farnham GU9 8BH 

9.8 86 reviews
"My husband, Graham, is a very satisfied resident of Waverly Grange. Despite having very limited mobility his care is excellent, and he get…"   Read all 86 reviews
Location Type Care Home

Waverley Grange offers round-the-clock care for people who require nursing, residential, respite care as well as care for people living with Parkinson's. Voted one of the UK’s top 100 luxury care homes 2021 and featured in the prestigious annual… Read more about Waverley Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 52 Rooms
  • from £1,625 / week
Ashley Park Care Home

The Street, West Clandon, Guildford GU4 7SU 

9.8 92 reviews
"My mother (90) has been a resident at Ashley Park for over 2 years. I'm so thankful for the care and support Mum is receiving and it's…"   Read all 92 reviews
Location Type Care Home

Ashley Park located near Guildford provides nursing, residential, palliative, Parkinson's and convalescence care. The home offers both long-term and short-stay care. Residents can stay for a few weeks, a month or for however long their loved one needs… Read more about Ashley Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,365 / week
St George's Care Home

5 Byfleet Road, Cobham KT11 1DS 

9.8 70 reviews
"Thanks to carers and nursing staff for making Christmas Day so special for Ann and me. I wasn't quite sure what to expect spending my…"   Read all 70 reviews
Location Type Care Home

St George’s is a purpose-built dementia care home. The home is dedicated to caring for adults living with dementia, from early onset to more complex end-of-life needs, the home provides all types of dementia care including nursing, residential, Parkinson’s… Read more about St George's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 63 Rooms
  • from £1,675 / week
Puttenham Hill House Care Home

Off Hog's Back, Puttenham, Guildford GU3 1AH 

9.8 66 reviews
"My mother was in this home for over 2 years. She was comfortable and content, despite challenging physical conditions and onset dementia.…"   Read all 66 reviews
Location Type Care Home

Puttenham Hill House provides round the clock residential and nursing care for short or long term needs. The home offers all forms of short stay care including palliative and convalescence. Stays can be from a few weeks to experience living at the… Read more about Puttenham Hill House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 30 Rooms
  • from £1,265 / week
Arbrook House Care Home

36 Copsem Lane, Esher KT10 9HE 

9.7 114 reviews
"My brother was admitted to Arbrook House in September until November 2025 as an end-of-life resident. The care, medical attention, and…"   Read all 114 reviews
Location Type Care Home

Arbrook House, rated 'outstanding' by CQC in February 2019, is a beautifully converted private home with extensive landscaped grounds where residents can enjoy views of the natural lake and wildlife. Located in the leafy Esher suburb, the home employs… Read more about Arbrook House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 44 Rooms
  • from £1,550 / week
Wingham Court Care Home

Oaken Lane, Claygate, Esher KT10 0RQ 

9.7 177 reviews
"Thank you for your assistance with the set up of the Blua care record account. As ever excellent help from the Wingham Court staff. Thank…"   Read all 177 reviews
Location Type Care Home

Wingham Court offers 24-hour rehabilitation care and support for people aged 18-70 years living with complex needs and neurological conditions such as multiple sclerosis, acquired brain injury as well as spinal injuries and strokes. Wingham Court… Read more about Wingham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 73 Rooms
Oakcroft House Care Home

Oakcroft Road, West Byfleet KT14 6JG 

9.7 79 reviews
"We are very very happy with the care here at Oakcroft. The care staff and management are among the best we have seen. Rooms are…"   Read all 79 reviews
Location Type Care Home

Oakcroft House provides nursing, residential and short stay care. They’re there when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation. To experience what their home’s like before… Read more about Oakcroft House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 40 Rooms
  • from £1,295 / week
Sutton Lodge Care Home

87 Oatlands Drive, Weybridge KT13 9LN 

9.7 95 reviews
"My brother has been at Sutton Lodge forr the past 7 months and we are extremely happy with the care he is receiving. We chose Sutton Lodge…"   Read all 95 reviews
Location Type Care Home

Sutton Lodge is committed to quality residential and nursing care, while also specialising in palliative, respite and convalescence needs. This converted grand private home retains much of its historic charm and cottage feel while being suited to… Read more about Sutton Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 25 Rooms
  • from £1,450 / week
Collingwood Grange Care Home

Collingwood Grange Close, Off Portsmouth Road, Camberley GU15 1LD 

9.5 102 reviews
"My sister is going into her 4th year at Collingwood Grange and I can't thank the home enough, especially the staff on the 2nd floor. Sister…"   Read all 102 reviews
Location Type Care Home

Collingwood Grange has been converted to offer a variety of individualised care options for both long-term and short-stay care in nursing, residential and dementia as well as palliative, convalescence and Parkinson's care. Situated in the picturesque… Read more about Collingwood Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 75 Rooms
  • from £1,265 / week

Bupa Care Homes Reviews in Surrey (961)

9.6

Bupa Care Homes has a Group Review Score of 9.6 (9.645) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bupa Care Homes must have a Review Score.

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Review of

Sutton Lodge Care Home

from Maggie C (Sister of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at Sutton Lodge forr the past 7 months and we are extremely happy with the care he is receiving. We chose Sutton Lodge based on the homely atmoshere and warm reception we received when we first reviewed the home and we have not been disappointed. It has been very hard for my brother
to adjust to his new life as he has always been very independant so it is a great comfort knowing that the team at Sutton Lodge understand this and provide such kindness and support not only for him but also for me and my family. The food is good too and that is a great positive coming from my brother!
Thank you to everyone.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Sutton Lodge Care HomeWe appreciate you taking the time to leave us your comments. The transition into a care home can be difficult but we are pleased to hear that Sutton Lodge did everything possible to make the process seamless. Hearing that our care brings you peace of mind truly means so much to us. Mealtimes are such an important part of daily life and it's lovely to hear that your brother finds them enjoyable. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Arbrook House Care Home

from Janet W (Sister of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was admitted to Arbrook House in September until November 2025 as an end-of-life resident. The care, medical attention, and services bestowed upon him for the duration of his stay were second to none. The professional but personal approach by all management and staff made both my brother
and family feel reassured that he was in the best place possible, right from the beginning of his stay through to the compassion and care shown when he sadly passed away. We will always remember your kindness shown to the very end of his life.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeWe appreciate you taking the time to write this during what must be a very difficult time. Providing peace of mind for families is one of our top priorities, so your words mean a lot. Hearing that our care has made a difference to you and your family is truly rewarding. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care.
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Review of

Arbrook House Care Home

from A B (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum required respite after a fall and subsequent hospital stay, and became a temporary resident in December. We carried out research of local homes and Arbrook, on paper, had all the offerings that mum required. The CQC ratings was also reassuring.
I have to say that it has exceeded our expectations
so much so that Mum is quite sad to leave. She has made some lovely friends, and all the staff have been incredible. I would highly recommend.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeThank you for your lovely review. We are so pleased that you chose Arbrook House for your mother's respite stay- it's great to hear that she had a good time. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Waverley Grange Care Home

from Sue S (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my husbands care.
Visiting is a pleasant experience with friendly staff.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care HomeThank you for taking the time to leave your review. It is great to hear that your husband has settled in comfortably with us. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Oakcroft House Care Home

from ElizabethW (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very very happy with the care here at Oakcroft.
The care staff and management are among the best we have seen.
Rooms are spacious and well fitted out. All the facilities are excellent.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Oakcroft House Care HomeIt's always encouraging to read reviews like this. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Waverley Grange Care Home

from Monica C (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, Graham, is a very satisfied resident of Waverly Grange. Despite having very limited mobility his care is excellent, and he get on well with the excellent staff, who are exceptionally patient. Activities are well planned and enjoyed.
I am welcomed when I visit and have supper with Graham
which I appreciate.Out of Top 30 (Position) - Missing Ratings - email matches so sent Missing Ratings email.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Waverley Grange Care HomeThank you for your lovely review. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Mealtimes are such an important part of daily life and it's lovely to hear that you find them enjoyable. We're pleased to hear that your husband has enjoyed our activities program- our team works hard to make sure there's something for everyone to take part in. Please don't hesitate to reach out if there's anything more we can do.
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Review of

Tadworth Grove Care Home

from Nina B (Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely people when I arrived at the home. I love all the staff. Food is lovely. I feel comfortable & safe.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Tadworth Grove Care HomeThank you for taking the time to leave this lovely review. We are so pleased to hear how comfortable and safe you feel at Tadworth Grove. We are looking forward to continuing to provide the best level of care.
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Review of

Arbrook House Care Home

from David H (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled very well into Arbrook House. The care provided has seen her health and wellbeing improve considerably. She is happy and well taken care of. Staff are friendly and helpful.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Arbrook House Care HomeWe're so grateful that you've taken the time to share your thoughts. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. We hope to continue providing your loved one with the best possible care.
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Review of

Waverley Grange Care Home

from V G (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was so pleased to have been able to find such a lovely care home for Mum to spend her last years. The staff were consistently caring and patient and always responded to any questions or worries I had about Mum's needs, particularly when Mum needed increasing support and personal attention. It was
a huge shock that Mum passed away within a very short time. Everyone was so very kind and Mum was cared for with outstanding dignity and calmness in her last days, although I would have found it helpful to have been guided through this difficult time to know what to expect as the end approached. I will hold very fond memories of Mum's time at Waverley and the very personal way in which we were all welcomed to the 'Waverley family'. I send a heartfelt thank you to everyone and all good wishes for their ongoing success!
Reply from Fran Donno, Customer Service Adviser at Waverley Grange Care HomeWe appreciate you sharing your experience with our home. We are saddened to hear about your loss and we will discuss your feedback with the home's manager to help them continually improve their service. We take pride in creating a caring environment, and it's lovely to hear that reflected in your comments. We are happy to hear you felt like a part of our Waverley Grange family. Hopefully you will go away from this feeling like your loved one received the best possible care.
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Review of

Ashley Park Care Home

from B P (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (90) has been a resident at Ashley Park for over 2 years. I'm so thankful for the care and support Mum is receiving and it's lovely to see how happy and settled she is. Victoria is a very kind and hands-on Home Manager and she has a great support team, many of whom have worked there for
many years. Karen the chef goes above and beyond with the food and was instrumental in helping Mum regain her strength after many months in hospital when she arrived.


The home is located in beautiful grounds, giving residents additional space to enjoy outside their rooms, lounges and dining area. My mother is a smoker, so she is able to go to the dedicated smokers area outside, which doesn't disturb other residents. There is always a cheerful and caring vibe at the home, with carers always available to help and assist.


I have peace of mind knowing my mother is happy and well looked after. Thank you everyone at Ashley Park x

Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashley Park Care HomeThank you for taking the time to leave such a wonderful review. It's great to hear how well your mother has settled in with us at Ashley Park. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Providing kind and attentive care is in the heart of everything we do, so it's lovely to hear your feedback. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. We're pleased to know the meals are hitting the mark! Our catering team always aims to provide variety, comfort and quality. We're committed to continuing to support you and your family in every way we can
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Review of

St George's Care Home

from David H (Husband of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks to carers and nursing staff for making Christmas Day so special for Ann and me. I wasn't quite sure what to expect spending my wife's first Christmas at StGeorges, but it honestly couldn't have gone better. I felt completely relaxed all day everything was just right. Seeing all the residents
up, dressed ready for Father Christmas created such a happy, festive atmosphere. You could really feel the care and effort that had gone into making the day special for everyone. The Christmas lunch was fantastic, better than if we'd tried to do it at home, and with none of the stress. Afterwards, everyone was so thoughtfully looked after and made comfortable for the afternoon. Ann fell asleep peacefully after lunch, I stayed with her in the room, just relaxing. Having tea and food brought to us in the afternoon, then the choice of hot food or sandwiches later on, was really appreciated. I stayed until late, feeling
completely reassured that she was in such good hands. Thank you all for your kindness, patience, and hard work. You made Christmas Day calm, joyful, and very special for the residents and for their families. You were all absolutely brilliant.
Reply from Natasha Burns-Leigh, Customer Service Advisor at St George's Care HomeWe're so grateful that you've taken the time to share your wonderful review. The first Christmas day spent with a loved one in care can certainly be daunting but it's lovely to hear how much you enjoyed spending the day with the team at St. George's. The care staff do everything that they can to provide the best level of care to all of their residents. It is also important to us that the families and loved ones of our residents feel at ease- so it's great to hear this reflected in your comments. We are glad that your Christmas day was calm and joyful and we are looking forward to creating many more happy memories with you and your loved one.
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Review of

Ashley Park Care Home

from E M (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
At Ashley Park we found an excellent carehome for my mother, safe, caring, cosy atmosphere, friendly staff with outstanding patience and dedication. I live abroad and always feel the warm greetings I receive everytime I come to visit. A very "big"thank you to one and all.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Ashley Park Care HomeThank you for your kind words. We are thrilled to hear that you feel assured that your mother is in safe hands. Our staff go above and beyond to provide friendly and tailored care to each resident, so it's great to hear this reflected in your comments. We are looking forward to welcoming you to Ashley Park again.
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Review of

Wingham Court Care Home

from J K (Brother of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for your assistance with the set up of the Blua care record account. As ever excellent help from the Wingham Court staff. Thank you for your assistance with the set up of the Blua care record account. As ever excellent help from the Wingham Court staff, thank you.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for your kind words. It's great to hear that you are enjoying the BLUA family app- it is wonderful to have this resource to keep our residents and their families connected. If you need any further help, please don't hesitate to reach out.
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Review of

Wingham Court Care Home

from Robert G (Father of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wingham Court continues to provide excellent care to our daughter who lives with a serious brain injury. Recently the care and kitchen staff have worked really well in supervising a very successful weight loss programme. The food is very good and varied and our daughter has continued to eat very well,
with lower calorie meals.
Reply from Natasha Burns-Leigh, Customer Service Advisor at Wingham Court Care HomeThank you for taking the time to leave your review. It's great to hear that you feel assured with your daughter in our care. We are so pleased to hear that the care and kitchen staff have worked collaboratively to create a bespoke menu. The staff all go out of their way to deliver the best level of care possible, so it's great to hear this reflected in your comments. Please don't hesitate to reach out if there is anything more we can do.
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Review of

Ashley Park Care Home

from Liz E (Wife of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring staff always happy to help. Good care. Good cleanliness. Good facilities.
Easy parking. Lovely environment. Good food.
Reply from Fran Donno, Customer Service Adviser at Ashley Park Care HomeIt's always encouraging to read reviews like this. We are so pleased to hear that you are impressed with the clean environment, facilities, food and high standards of care provided at Ashley Park Care Home. Thank you for recognizing the care and dedication of our team and please don't hesitate to reach out if there's anything more we can do.
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Review of

Collingwood Grange Care Home

from J P (Sister of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is going into her 4th year at Collingwood Grange and I can't thank the home enough, especially the staff on the 2nd floor. Sister in charge is always there for us as a family and nothing is too much trouble. Very well run and caring home. Thank you all.
Reply from Fran Donno, Customer Service Adviser at Collingwood Grange Care HomeWe're so grateful that you have taken the time to share your thoughts. We want our home to feel like a community, and it's wonderful to hear that you feel a part of it. Hearing that our care brings you peace of mind truly means so much to us and please let us know if there is anything we can do to make your Sister's stay as comfortable as possible.
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Review of

Sutton Lodge Care Home

from Marie W (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with Sutton Lodge; the staff are caring, cheerful and considerate, and the homely atmosphere and good food has been a very positive experience so far. Staff regularly come to check on my Dad whether he's in his room or in the sitting room.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Sutton Lodge Care HomeThank you for taking the time to leave us your review. It is always nice to hear our staff described as caring, cheerful and considerate. We are very happy to hear that you have found it to be a very positive experience since your Dad joined us at Sutton Lodge. Thank you again for choosing us for his care.
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Review of

Ashley Park Care Home

from June H (Sister of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was offered a place in Ashley Park in Feb 2023 after a series of falls and hospital stays left her unable to live alone. My first visit there left me with enormous relief as experiences of care homes previously had not been good. The day she arrived there my sister was met by smiles and kindness.
She
loves the meals and all the daily activities.
There are frequent mini bus trips out for those able to travel even going iceskating!! The daily care is very good and nursing team excellent. As a relative I am kept updated and also made to feel one of the "family".
Places in residential care are hard to come by and I would recommend anyone offered Ashley Park to consider it most favourably.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Ashley Park Care HomeThank you for your lovely review. We are so happy to hear that your Sister loves the meals and various activities we offer and that you feel like part of our Asley Park family. Thank you again for your recommendation.
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Review of

Tadworth Grove Care Home

from J A (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for 3+ years comfortable and well looked after. All staff friendly and helpful could not wish for more. I am 91!
Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care HomeThank you for your lovely review. We are happy to hear you say you could not wish for more. We certainly hope to continue providing you with the best possible care.
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Review of

Tadworth Grove Care Home

from E R (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very well cared for in every way. The food was excellent and there was a good choice.
The nurses and organisers were very thoughtful. There were a variety of activities and we were encouraged to join in.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Tadworth Grove Care HomeThank you for your feedback. We are happy to hear that you feel very well cared for at Tadworth Grove and that you enjoy the food prepared by our chef. Thank you again for your review.
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  • Rooms
  • Value for Money

Awards / Recognitions (8)

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